Hi! As for ANY themes (not only Uncode) you buy on ThemeForest you are limited to build 1 single website with 1 single license (test domain included): https://support.undsgn.com/hc/articles/115000880409

Hi FrankSeg and thank you for interest!
We don’t offer a proprietary option for this (Uncode is a multiuse WordPress theme, this is really specific), but I’m pretty sure you don’t have problems to use these plugins (I saw other users but don’t know the plugin name), in case we’ll offer a refund, don’t worry!

Hi creativ3y3! We see your ticket and we are sorry for this problem but you cannot state that the ticket it was prolonged because of our support is unhelpful. The ticket has been extended because our agent does not have access to your site, in fact the incorrect URL of the site had been inserted by you on Monday 10:38 (I invite you to verify). Anyway ticket is fwd to developers they’ll back to you during European working days.

Hi, you are right in that it was my fault initially the url was not provided clearly enough, which was rectified on the first day. Thank you escalating the ticket, and your team acted on it immediately with positive results which will hopefully will fix my issues.

I would like to say this is still by far the best and most versatile theme on wordpress IMO which I have and will continue to recommended to many others. Thanks again for your help

Hi mewigo! These plugins are tailored to work with simple WordPress pages not with Page Builder pages, sorry.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi! The update doesn’t change actual installations, you just need to save Theme Options after the update as highlighted in the docs: https://support.undsgn.com/hc/articles/214001205

Great!! After to save theme options all works ok again. Thank you very much

Hi Rosquill and thank you for confirm!

ps: be careful with quotes, the text here is changed…

Hello! Can I ask how do I find the uncode_block id?

Hi maltase, when you are in the admin inside a Content Block in the URL you find the ID the same as when you are inside a post etc.

Hi kemalkautsar! Yes, it will be compatible, once the WordPress 5 beta version is released, we’ll make theme Gutenberg-compatible. So you can start building your site right away, 5.0 update won’t affect your content, this will be a new feature of WP not something that will broke existing page builders.

In the contents part you can add everything you need, so definitely you can have a logo (image or svg) on top of the video.

but can you have a Menu? the Wordpress menu?

Yep there is also a module to create simple WP Menu.

Hi! No sorry unfortunately this is not an option, Uncode uses the core method for navigations (no loop).
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

In this section you can find infos how to use videos: https://support.undsgn.com/hc/en-us/articles/213457149--oEmbed
If you don’t find infos that help you please share your site here so we can check the problem.

Thank you. It just seems unfair that if you dont need support in the first 6 months then you dont get any! Perhaps you should be allowed a certain amount of support instead of a certain time limit. Thanks for all your help this far, I know you don’t have too.

Here is the post in question – http://www.panicdots.com/game-of-drones/

Hi AtlanticAvo! You cannot say that we are unfair, this is the official Envato policy for support you have accepted valid for any themes you buy: https://themeforest.net/page/item_support_policy#whats-included-item-support
If you are not happy with this you can complain Envato Support. We as author have to abide by the terms of contract which is to the customer and marketplace own interests.
Have you checked the documentation I have sent you? It seems you are using the iframe from YouTube and not the oEmbed method, please use the oEmbed method and insert the video in the Page Media, this is an example with Vimeo (but it’s the same): https://undsgn.com/uncode/real-time-design-tools/

You need to manually search the options and delete (be sure to have a backup), ex: https://undsgn.d.pr/a66JWP

Thanks!

Thank you for confirm!

Hi OliverBrownCreative! Not easy to debug just in words, can you please show us your site?

Its currently behind a maintenance screen. Can I email you the login details?

Hi Refica! This code is part of the OWL Carousel plugin but in Uncode we bypass these functions with proprietary functions, the code is used by the basic plugin for create a carousel of video but never invoked in Uncode: https://owlcarousel2.github.io/OwlCarousel2/demos/video.html
Anyway we’ll remove/modify this part in next update.

Thank you for the quick and useful answer.

Hi Refica and thank you for confirm!

Hi eliasrugo! Unfortunately you cannot use any of the ThemeForest themes on multiple domains, please review the Envato terms: https://support.undsgn.com/hc/articles/115000880409

thanks for your answer!

Thank you for confirm, this is the same policy for any themes, btw 59$ are not too much for a quality product, support included and lifetime updates!

Hi anareginagarcia! Maybe you are missing some setting or wrong setup for the second map, please check this: https://undsgn.com/uncode/features/google-maps/

Yes but there are the contents that push the height on this view.

but the content should not be adjusted automatically to the screen?

No it’s not supposed to work this way, sorry. Contents have always precedence.

Hi, please verify that in Page Options > Footer you don’t have selected ‘limit width’: https://support.undsgn.com/hc/en-us/articles/214002845-Page-Options

Got it—thanks!

Hi and thank you for confirm!

Ok now make sense, try to paste this code in the Theme Options > CSS:

.touch .menu-wrapper .menu-container {
    position: relative !important;
}

That seems to resolve the issue—thanks!

Thank you for notice and confirm!

Hi AtelierAlves! If you refer to the thumbnails preview there is an option: https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=6
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi!

Thanks for your reply!

I’m aware it is possible to change the order of the elements on the posts display, but not on the single post format.

Is there also an option to reorder the elements on the SINGLE post (the post itself)?

Thanks again!

Hello!
To change the order of your single post elements, on your child theme, duplicate the file uncode/single.php and change these lines (about line 333):

    if (!$with_builder)
    {
        $the_content = apply_filters('the_content', $the_content);
        $the_content = $title_content . $the_content;
        if ($media_content !== '') $the_content = $media_content . $the_content;

into this:

    if (!$with_builder)
    {
        $the_content = apply_filters('the_content', $the_content);
        if ($media_content !== '') $the_content = $media_content . $the_content;
        $the_content = $title_content . $the_content;
$the_content;

Let us know. Best.

Hi vivekmacbears, no there are not issue reported in the last months (this update was released months ago) and this not seems an issue, just you are in a very small monitor: https://undsgn.d.pr/ZnZ474
Anyway thank you for suggestion we can add a breakpoint.