Discussion on Eduma - Education WordPress Theme

Discussion on Eduma - Education WordPress Theme

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Hello,

I have created a ticket regarding ‘Checkout Page Error’ in your support ticket system. Any update regarding that topic?

https://thimpress.com/forums/topic/checkout-page-error/

Hi ThilinaSampath,

Our team is checking…

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Hi guys,

I haven’t heard anything back for a week now. I have several seminars coming up in the next few weeks and this events page is hardly working. CLients are struggling to book and getting really confused.

Here is the last thread…..

https://themeforest.net/item/education-wordpress-theme-education-wp/14058034/comments?page=310&filter=all#comment_19144849

Hi,

Waiting for support on your forum (#post-285542). Could you please check?

Thanks! :)

Hi hagmund,

Our team is checking your case :)

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Hello Ken Still waiting for your response to my mail LSC054 – Eduma Support. Payment for customization and setup was done on 20th March. My project is getting delayed. I expect it to be done by this week.

Hi TSC054,

I’m checking…

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Server info send. Pls check.

I’m on it.

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Terrible support! Why you are so lazy to answer the posts???

Hi FedeMordkowicz,

I apologize for the delay in our reply. We’re experiencing larger than normal inquiries this past week and we’re working hard to clear the backlog.

Our team is checking your case again.

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I have a serious problem with the template, Today I send you an email. please check . my emails info@ineclectico.com

Hi ineclectico,

I see the issue when you made the update. Please continue the email discussion, I will try the best to help you out.

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Hi guys I am still waiting to hear back from you regarding an issue on the events booking ticket. However I also have a new problem. I have just set a new course live. However, the Quizzes every now and then stop working and I get the error message – “You can’t start quiz because you have finished this course.”

I haven’t finished the course. I even registered a new user and tried again. I managed to do all the quizzes but when i got to the last one I got the same error again.

https://www.traderstextbook.co.za/courses/cfd-masterclass/

Hi ricardo_dasilva,

I tried to use a new test account and still do the quiz normally (directly checked with the course above).

The admin account finished the course and that’s why it cannot be started.

Can you help me check again?

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Sorry missed your response the email notification didn’t come through for some reason. Anyways…...i set up a new user and did the quiz and seems to be working fine. The strange thing is that admin account didn’t finish the course but it is showing that it has. I dunno but i does seem to be working. Thank you

Hi ricardo_dasilva,

If the duration outdated, the course will be automatically finished.

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Hi Ken , Can i ask is our theme is compatible with WPML because we need to create Arabic version for our site i.e bilingual site , i tried it before and found their is error in css , waiting your replay to proceed

Hi mhhammam,

We are still working on it, to improve the compatibility with those multilingual plugins (WPML and Polilang).

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Any plans for GDPR compliance for this theme? :)

Hi aninite,

I will discuss more with our dev team about this ;)

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Thank you! Currently my only problem is to disable the Google fonts or load the google fonts from local server. :)

Terrible support, website is live and Profile link redirects. Just terrible.

Hi juliankee,

There is conflict with another plugin and it’s quite complicated. Just give us some more hours. We will try harder to solve it. So sorry for the inconvenience.

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Curious how Eduma – Education WP is being used globally?

Check our real Education WP customer’s website

   

   

Check these awesome Education WP WordPress LMS’s sites from all around the world

Curious how Eduma – Education WP is being used globally?

Check our real Education WP customer’s website

   

   

Check these awesome Education WP WordPress LMS’s sites from all around the world

Hello Ken How long can I wait for the 404 error in Learn Press, I can not continue working for two weeks? I’m getting annoyed by this! Regards, svfiegroup(dog)gmaaaail.com

Hi Marsssse,

Our developer solved the conflict. Please help me check again.

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No conflict is resolved, it exists for the new version of LearnPress :((( Error 404

Hi Marsssse,

:( I’m checking again.

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Terrible support. I posted a question on their support forum 6 days ago. I have not gotten an answer, They say they guarantee 24 hour response – Not true.

Hi bobjonesdesigns,

I apologize for the delay in our reply. We’re experiencing larger than normal inquiries this past week and we’re working hard to clear the backlog.

The supporter is sick too :|

I’m checking your ticket now. Will try harder to solve it asap.

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Hi Ken, I’d like to suggest an idea. It would be possible to put a button on each comment?. Hence clicking on the comment automatically goes to the testimonials that are on the homepage. So we can highlight the good comments on the homepage. Thank you

Hi nacientifico,

Thank you for the feedback. I let the dev team know :)

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Hey Ken, I hope you’re very well. I would like to use a different theme with my LearnPress – https://themeforest.net/item/heli-creative-multipurpose-wordpress-theme/14438769. Can I pay you to make learn press compatible with this theme?

Hi emilyjades,

We will need to discuss more about this. Please email me to candy@thimpress.com with subject “emilyjades – Eduma Support”.

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hola.solamente se pueden mostrar 8 categorias? quisiera ver la opcion de poder mostrar mas.como hago? necesito de su ayuda

Hi mariznabarreta,

Please send me a request to candy@thimpress.com with subject “mariznabarreta – Eduma Support” :)

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I Purcheased the template last week, and when i try to install the thim core plugin broke everything. I open a support ticket on march 30 but i have no solution yet.

Hi lacupula,

I’m sorry to hear that. Our team is checking your case again. We will try harder to solve the issue.

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I have two issues:

-When i see a course, I get a grey ray in the screen and can´t scroll the content course.

And

-When I see the course page on Opera Browser, the content of the course disappears.

*THIS IS MY THIRD MESSAGE!!!!!!* since march 26th, to solve these 2 issues, and I’ve already sent the mail with the access twice.

I have two issues:

-When i see a course, I get a grey ray in the screen and can´t scroll the content course.

And

-When I see the course page on Opera Browser, the content of the course disappears.

This was a great theme with a great support, till developers stopped helping. I still need to know how to solve this. My support time expired while I was waiting, what are you waiting for replying?

Hi carolinalallana,

I missed your case. It’s all my fault. Our team is checking your site again and I will keep you an update via the email.

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Hi carolinalallana,

Sorry but I cannot access your site with the old info. Can you renew the access and send to candy@thimpress.com with subject “carolinalallana – Eduma Support”? I will try harder to solve all those issues.

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Hi, I’m having several problems with error 500 pages, for example when I’m going to customize the appearence or when I’m going to update the plugins. How can I solve it?

Hi e_hernando,

It’s most likely due to a conflict with another plugin in your site.

Can you share the site access to candy@thimpress.com with subject “e_hernando – Eduma Support”? I will try the best to help you out.

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