19047 comments found.
Hi How do I get the theme to fit mobile?
Hi,
all you need to do is turn on Responsive under BeTheme Options > Responsive > General section.
Best regards,
Muffin Group team
Hi,
I have a problem with updating my BeTheme version: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Could you help me with that?
Regards, Jannik
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on your issue. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, on the page http://schellenberger.pixelwerker.de/relax-massivholzbetten/ a headline is right-aligned and the font is white, even though the headline should be the same as in the right column: black and left-aligned. I made the same settings for both columns and text elements, and yet they are still very different. Please help us.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on what you did so far. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, in the update version, 20.8.1 – January 13, 2018, I found that the bug “section: decoration image” has been fixed. see the following screenshoot:
http://prntscr.com/j4ueqmBut this still happens to me, you can see one of the pages I created to test the feature “Section: decoration image”. You can find it here:
https://mahabiru.com/decoration-image-top-bottom-bug/there looks “Section: decoration image” at the top. Whereas “bottom decoration” should be under the content (background section).
Can you help?
Note: I’ve updated Betheme with the latest version: http://prntscr.com/j4ujmg
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on what you did so far. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Is it posible to add video to a gallery of images with mansory style?
Hi,
we use default WP gallery and as far as we knows, this module does not have such possibility.
Best regards,
Muffin Group team
Hi,
I can’t get the pre-built website to install properly. I have tried to rectify this several times and I just keep getting error messages.
Please assist urgently.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi Team,
My problem has been solved.
Thank you.
Great, glad to hear all is fine.
Hey, the menu button in the responsive slide style menu no longer works since last update. It links to the navigation link below. See www.finkleydownfarm.co.uk. Discovered on Android device with chrome browser. Hope you can fix
Hey,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on what you did. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Just messages them over for you. Giles
Thanks.
hey guys trying to change sticky header font color. any ideas on where to do that? the overlay color works but the font is white on the sticky header white background and i can’t see it. need to change it to black.
also i have a hover box item that looks great on desktop but its not viewing on mobile. how can i get that to view on mobile?
site is redcube.co/home
Hi,
1. To change menu items color when header is sticky, you have to use custom css:
#Top_bar .menu > li > a {
color: #000;
}
2. You have to click on this item and you will see that it works the same as on desktop.
Best regards,
Muffin Group team
Thanks for responding. the code you gave me changes the sticky header font as well as the main menu font color before you hover over it. i want the text to remain white and then when you scroll down i want the text to change to black so you can see it on the white sticky header.
on the hover box item. what i was trying to say was it is not even showing up on mobile. but i’ve used your theme before with the hover box item and it shows up on mobile. can you please check to see why its not showing up?
1. Sorry, you are right. We gave you incomplete css. The right is:
#Top_bar.is-sticky .menu > li > a {
color: #000;
}
2. But the boxes appears on mobile what you can see on https://snag.gy/sPL349.jpg
the sticky menu code worked thanks. i was refering to the play button at the top. see screenshot. it looks fine on desktop but isn’t showing up on mobile
http://www.redcube.co/wp-content/uploads/2018/04/Screen-Shot-2018-04-16-at-2.39.32-PM-2.jpgOk, got it now. To, the reason why “play” icon does not appear is 300px of padding for the wrap where item is. Therefore, please go to wrap settings and remove 300px of padding because it’s unnecessary.
Hello,
Is that possible to use multiple menu in multiple positions for demo?
We want to show items of your theme for our customers to see the options in our local language.
So we need Display menu left side, right side, top and other modes online in single page or least in single site templates.
Hi,
we are sorry but it is not possible to display multiple menus in different positions. If you want to preset different type of menus, you have to create one WordPress installation per each demo.
Best regards,
Muffin Group team
Hi.. Our profiles in social media: how can i change from contact? i want change another words and remove some icons
Hey,
please show us what you would like to change exactly because we are not sure.
Best regards,
Muffin Group team
Can I use the license for 2 domains and another test domain? regards!
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
However, you can use for localhost or for unlimited number of sub-domains but still around same main domain.
Best regards,
Muffin Group team
How do I deactivate two themes manually? I don’t have access to the dashboard via wordpress to do so.
Hi,
for those who have problems with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Thanks Guys, great tool. Worked like a charm.
You are welcome! 
How can I reduce the space between the Main menu drop down button and the first drop down menu item. At this moment i’ve got about 50PX space space there?
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide you best possible solution.
Best regards,
Muffin Group team
Could you make a demo for an auto repair shop?
Hey,
thanks for your suggestion. Sure, we will consider it while future updates.
Best regards,
Muffin Group team
Hello. I’ve noticed, that OPENGRAPH settings (which are located in Options -> SEO) dont work correctly in VK.com. For example – the foto, which i assign there did not shows by VK, etc… Please fix it! BTW, i’m on BETHEME version 20.9
Hi,
which image is being taken in your case into VK.com? Please send us screenshot and also link to page that you are sharing on vk so we can have a closer look on it.
Best regards,
Muffin Group team
Hey Guys, another problem. I need to use popups from images, so… when you click the image, a popup appears. I tried 1 of your codes (in column) I found on this forum, but then I get a message: image could not be loaded? Can you help me out? My clients assists to click on images to open the popup and not on the text.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on what you did so far. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Is there a demo of the admin area by chance?
Hi,
sorry but we do not have any version for tests.
Best regards,
Muffin Group team
Is all of these demos are with WPbakery or Muffin ?
Hi,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We can not build those demos with Visual Composer because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer just doesn’t work right because plugin is quite heavy and requires good hosting service.
Best regards,
Muffin Group team
When I try to register to the Support forum with my Purchase Code etc, it keeps telling me that my Themeforest users name is already in use.
I dont remember registering on it, the password reset never sends me anything to my email accounts.
Leaves me in a position where I cant actually get any support
Hey,
please be so kind and send us private message thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on your case and help you. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
