26688 comments found.
Hello,
I’ve used product list mesonary on my home page, but there image alignment not equal. see the screenshot. http://prntscr.com/j6tuge
please,
Hi,
Please, submit a ticket on our support forum at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will check this closer.
Best, Qode
I know some html css. I’ve try to fix css code, you just let me know how to fix it.
Hi again,
We really need to check your site URL so we could see which css to provide you with. And there are our options for customization in Qode Options > Header > Qode Search https://www.screencast.com/t/4gdLcNdp47
Best, Qode
I want to equal aliment.like this http://prntscr.com/j6y44v
please help
Hi,
You didn’t upload images in right sizes. Based on which option you’ve chosen from Product List Masonry, you need to upload images in sizes to achieve mosaic effect https://www.screencast.com/t/K7iHhsvo If you need further help, you could submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access so our agent could check this closer.
Best regards, Qode
Hi!
I opened a ticket on https://qode.ticksy.com/ three days ago and i’m still waiting for an answer.
Ticket number is #1542322
Could you help me, please?
Hello,
Your ticket is answered by our support agent. Please, check response on ticksy.
Best, Qode
hello Urban Wear this theme Already ready for 14.3? Because I didn’t see it in the old version thanks
Hello,
As you could see from our change log Urban Wear demo is added in our latest theme update 14.3 http://bridge.qodeinteractive.com/change-log/
Best, Qode
How did you add the Order Tracking page? Is it its own plugin separate from woo-commerce?
Hi,
We are using WooCommerce for shop. Could you, please, send us link to page you saw and we will tell you how it is made.
Best, Qode
Sure,
Order Tracking got it of your demo: http://bridgelanding.qodeinteractive.com/order-tracking/
How can I make my Account page look like this? http://bridgelanding.qodeinteractive.com/my-account/
Im also using Woocommerce but not sure what you are using for the order Tracking.
Hi,
Thank you for explanation. it is Order Tracking Form, element from WooComemrce https://www.screencast.com/t/vnZ2apvvJED When it comes to My Account , just go to WooCommerce > Settings > Accounts to set My accounts page https://www.screencast.com/t/QISBzmDpq5 Here you could find more about it https://docs.woocommerce.com/document/woocommerce-pages/
Best, Qode
Perfect. anyway you can hook me up with the settings you used for the way you displayed it in your demo. I love the simple border and block its in.
Hello,
Please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly assist you.
Best, Qode
hello,
why i am getting very low speed report with your theme? please check this report and advice. thanks https://developers.google.com/speed/pagespeed/insights/?url=www.vos3000.netHello there,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly check this closer and try to help you yo get better results.
Best, Qode
Hi. I left 2 tickets – theme is beautiful on desktop but not so much on mobile (Menu is pretty messed up, video doesn’t minimize) Theme slowed down my site a lot, any way to reduce the load time? #1544992 #1543393
Hello,
Thank you for sharing ticket IDs. We assigned it to our agent who already answered you. Please, check responses on ticksy.
Best, Qode
Hi – I also opened a ticks ticket but haven’t yet received a reply; the full screen sections on mobile is failing on some landscape mobile devices, cutting short, e.g. on iphone6. Is their a fix so full screen sections are actually full screen on mobile landscape?
Hello,
We located your ticket on our support forum and our agent already answered you there. Please, check whole response on ticksy.
Best, Qode
I used the new Magazine Demo on one of the sites I am working on. On the Home screen at the top, there is a posts slider that shows up to 8 selected posts. In Visual Composer, it’s labeled Post Slider 1. I selected 5 slides and it will run through the 5 slides but on the last slide, it will just stop. Is there a way to make the slider repeat going through the slides continuously?
Hi,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly check this closer and help you with anything that could be done within our theme.
Qode
I submitted a ticket 2 days ago and no response
Hello again,
We located your ticket and it has been assigned to our agent who already answered. Please, check response on ticksy.
Best, Qode
Hello, I’m using the bridge97/ theme, that has a “like” option in each post, but it only counts clicks, doesn’t let me know who likes them. Anyway I can see who likes my posts?? Thank you 
Hello there,
No, unfortunately, it is not an option 
Qode
Why is there no “Media Grid” in the WP Bakery elements?
Hi there,
Just go to Qode Options>Visual Composer and enable grid elements:
https://www.screencast.com/t/y8KGgq077pQode
Hi I’m looking for some more information about the city listing and music magazin demos.
1. What I’m looking for are informaitions about what part of “City listing Demos” is made/needs the jop partner plugin and what part is made/needs woocommerce.
2. means: where do this plugins play together.
3. is it possible to change the layouts a bit, because some part of it don’t look very modern.
4. and is it possible to integrate the blog part of the Music Magazine Demo” and also the style.
thanks for some advices
cheers snowird
Hi there Snowird,
Please, reach our support team at https://qode.ticksy.com/ and our agent will help you with anything that could be done within our theme.
Best, Qode
The Qode Slider just stopped working on my site. I sent a support ticket but haven’t heard back and we’re launching tomorrow. It’s the first thing visitors see. Can you please let me know what might be wrong? https://goo.gl/DTJPxA
Hello,
Please, submit a ticket on our support forum at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will gladly check this closer.
Best, Qode
I already did so but haven’t heard from anyone.
Hi,
We located your ticket and it is assigned to our agent who will get back to you asap.
Qode
Hi! I haven’t purchased for your theme but my client did and I’m working on it. When will you offer “equal height columns” option? Visual Composer offers it since at least 2 years ago. And when will you offer vimeo or youtube background videos (not only self hosted)? Again, Visual Composer has the opcion since a long time ago. I think these two things are really important improvements that your theme needs. Thanks and regards.
Hi,
Thank you for writing in We implemented Qode Elements holder where all columns will be displayed with the same height. Please, try to use this element.
Qode
Thanks for your answer: Well, it’s something but it’s not what VC offers by default. I mean, with Qode Elements I can choose up to three columns and the aren’t just columns, it’s a closed element inside another element… It’s not the VC “Equal height” feature. It’s other stuff
. You can take it as a suggestion: please enable equal height feature inside rows option.
Same as Vimeo/youtube hosted video bg. It would be cool to improve Bridge with that feature.
Thank you for your suggestion. It is added in our Features list, so based on number of request, our project management team will consider it.
Best, Qode
Thanks very much
good theme, good support team
You are welcome 
Why are there so many add on plugins that can only be activated by paying more? I’ve tried to get the slider working with no luck. There are 3 sliders and I’m so confused as I don’t know which one works without paying extra money and which one doesn’t This theme has to be the most confusing theme I’ve ever seen on themeforest. I’ve sent support tickets with questions and waiting to see if you guys can help.
Apologies for the inconvenience but I’ve decided against using this theme as I think I’m better off finding a simpler customisation option. I’ve deactivated the theme so please issue a refund when ready. Once again, apologies for the inconvenience.
Hello,
Please, reach our support team at https://qode.ticksy.com/ if you need any assistance, using our theme. Our support agents are on your service for any help you need using our elements and and theme options. If you already have tickets, please, share with us your ticket IDs, and we will check the status of your tickets. Thanks
Qode
Please go ahead and issue a full refund so that I can source an alternative I’m comfortable with. I’ve processed the refund request so please accept as soon as you can so that I can use the funds to pay for the alternative. Thanks
Hi,
Refund will be processed on your request by standard procedure.
Best, Qode
i want to use gif image as logo, how can i use ?
Hi there,
Yes, animated gif image can be set for logo. Just upload it in logo image fields in our Qode Options > Logo.
Qode
Hi,
Love this theme, been using it for a while now. But I was wondering if there is an option to secure te site with a login pannel so the site and it’s content would only be available with the correct username and password. (This being for the front-end of the website)
Hope that you can shine some light on me for this because I want to use this theme for highly confidential items so no one should be able to view the website or it’s content with this inlog information.
Thanks!
Hello there,
Please, check this article where Password Protected pages are explained https://codex.wordpress.org/Using_Password_Protection We hope it is what you’re looking for.
Best, Qode
While updating some of the portion of my page content my side widgets disappeared and also the footer disappeared. I try to install it again using local host xampp following the guide https://www.wpblog.com/launch-wordpress-localhost-using-xampp/ and now it’s working fine. But I tried to update the content and the footer again disappeared.
Hello,
Please, submit a ticket on our support forum at https://qode.ticksy.com and include your site URL with wp-admin access and we will gladly investigate and try to help you there.
Best, Qode
In the mobile version I lose some things. The header with the phone and address is not displayed. Some sentences of the header are cut …
Hello,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you there.
Qode
Hi there,
I sent a ticket last week (number #1541224 ) , is a bout a header bug. Can you please take a look?
Thanks!
Hello,
Your ticket is assigned to our agent who is working on it. You could check response on ticksy soon.
Best, Qode
Thanks!
You are welcome!
After updating my Bridge theme to the latest version, all the interactive elements via Qode simply stopped working and do not show up. I can’t even get the Qode slider working properly as it doesn’t appear anymore. WHAT IS GOING ON?
When I click on the search or menu hamburger, I get a javascript:void(0) – thinking there is a piece of code that is trying to load that is preventing other javascript from loading. But have no clue what it could be
Hello,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly investigate and help you there.
Qode
That would be great if our support had not expired. So now I have to pay $42 just to fix something I did not create?
Hi,
Feel free to reach us here support@qodeinteractive.com and we will check if it is related to our theme and help you to fix it in that case.
Best, Qode
Thank you for your quick response, and we will reach out! Appreciate the support.
Ok I have reached out – awaiting response. Thanks!
Ok. Thanks. We will reply asap.
Best, Qode