Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28308 comments found.

I purchased this theme and I want to add text/images BELOW the product thumbnails on the single product page. (i.e. sales banner), I’ve tried function hooks I found online but they don’t seem to be working. Where can I edit to do this?

Hi,

Can you please open a support ticket from here? So we can help.

Hi there,

Some questions need your suggestions!

1) Google map color can not be changed, no matter I changed any color, always displays pink or blue.

2) Is it possible to add follow icon? how? (EX: LINE, popular in Asia)

Thanks for your support.

Hi,

Can you please open a support ticket from here? So we can take a look.

On small screens there is a serious bug. One image is loaded in several sizes, which makes the weight of the mobile version page 2! times more than the desktop. Please correct this bug as soon as possible or reply to this message with the corrective instruction. P.S. – this bug is not individual, duplicates can be seen on your website ( https://flatsome3.uxthemes.com/ ) DevTools -> Network https://i.imgur.com/OIHUDVP.png

Hi,

Can you please open a support ticket from here? So we can take a look.

Hi, How can we arrange the title field under the product picture on the shop page? We want to keep the pictures at the same level, but if one title takes 3 lines and another takes 1, the pictures don’t align in order. It will be better if we fix it to 2 lines. 3 lines can be cropped by triple dots and 1 line can be placed in the middle, if possible. Can you help us with the issue? Thanks in advance, Ozgur https://www.justouts.com/product-category/jewelry/

Hi,

Can you please open a support ticket from here? So we can take a look.

Hello!

I was wondering, if I can do with flatsome out of the box the following:

Element (e.g. box, banner etc) with very little content. Once the user clicks on link/banner, the whole content shows and the box/banner/element is extended.

In Bootstrap, that would be “collapse” https://getbootstrap.com/docs/4.1/components/collapse/

Any answer is appreciated!

Thanks

Hi,

It’s not possible with Flatsome for now. But we can put on our todo list. I’ll forward that to our developer team. :)

Thanks a lot!

That would be helpful

Cheers!

Is there any way to include content inside a tab in the live search results? I have a table of data inside a tab (part numbers, SKU etc) and would like for the product to show if somebody starts typing a specific part number or SKU?

Hi,

It’s not possible with the current options for now.

When im already edit the page of Home Page, there is an error with Button. At UX Builder the button at Slider in a Banner is not error at have a great button. But, when im update the page and view the page, The button is so small and not have the same size like ata UX Builder. Can u help me whats going on?

And 1 more question. At Checkout page i can’t edit with UX Builder , cause its to long to wait the UX Builder come out. What happen with this? At the other page UX Builder is come out.

Waiting for your reply, Thanks

Hi,

Can you please open a support ticket from here? So we can take a look.

Hi i am using popular product options “UNI CPO 4” and i cannot edit the product page, the options do not appear for cpo page builder, how can i fix it?

Hello, I am getting a error when try to edit a page with ux builder: Uncaught TypeError: Cannot read property ‘isRoot’ of undefined at t.value (editor.js?ver=3.5.3:2)

The page doesn’t load, it gets stuck on loading. Thanks

Hi,

Can you please open a support ticket from here? So we can take a look.

Hello, How Are you? please inform me after checkout my customer email not send please help me how to resolve my problem.

Hi there, I’m sorry but this is not related to Flatsome, but your WordPress install or hosting. I recommend you contact your host and ask why emails are not sent.

Any idea how to change the search result sort ? To have by price instead of date, like in previous version of woocomerce.. I’ve search everywhere, and cant find any answer :(

Hi,

There will be an option for that on one of the next releases. :)

I have problems with Ux builder. When I use it, it loads but nothing appears. I checked in the console and there are no errors. How should I solve? Thank you My Wp is 4.9.5 and Flatsome is 3.5.3

Hi,

Can you please open a support ticket from here? So we can take a look.

Hello. Is it possible to connect the loading of products on the button (infinite scrolling) in the UX builder?

Hi,

It’s not possible for now. :)

hai flatsome team,

why when i import the data, i want it looks like slider cover demo.. But why the menu its not similar with slider cover demo??

Thanks..

Regards,

Infotech digivers

Hi,

Can you please open a support ticket from here? So we can take a look.

Hi guys,

I was wonder if you could add the feature to add custom code after the opening body tag. I need to place the Google Tag Manager code here, and right now I edit the header.php file to accomplish this.

Hi,

I’ve forwarded that request to our developer team. :)

Hey guys, just updated my theme and found out that the Theme Options section is interfering with the WPML plugin, I am not able to save any of the changes made from the theme options while WPML is active. I absolutely need to use WPML on my site so disabling it permanently is not an option.

Hope you can fix this or find a workaround in the next version.

Cheers

Hi,

Can you please open a support ticket from here? So we can take a look.

From what I’ve read in the comments, Flatsome supports selling digital products. But, can it be used as a marketplace with multiple vendors – each having their own dashboard, orders listing, downloads, frontend uploads, account details, etc?

I created an account and see Flatsome DOES have all of those features. The only thing I was wondering was if you had an actual digital products demo that I can see before I purchase? And if it can be an actual marketplace theme with multiple vendors?

Hi, I have a serious bug on my page with flatsome. When someone enters a product page and click on add to the cart while the page has not finished loading, add the product with 0 price. And it allows the customer to buy with 0 of amount. Do you know what could be the cause of that? Thank you

Hi,

Can you please open a support ticket from here? So we can take a look.

Regarding the regular search in the header, that works on hover, how can we change that to “onclick” instead.. I assume it would require a JS change but where and what..? thanks

Hi

I am working on getting the related products on the single product page if they are from the same city (based on custom attribute cities).

I have tried a couple of methods including defining a custom function in functions.php in my child theme as follows:
function custom_related_product_args ( $args ){
global $product;

$cities = wc_get_product_terms( $product->id, 'pa_cities', array( 'fields' => 'slugs' ) );

unset( $args['post__in'] );
$args['tax_query'] = array(
    array(
        'taxonomy' => 'pa_cities',
        'field' => 'slug',
        'terms' => $cities,
    )
);
return $args;
}
add_filter('flatsome_related_products_args', 'custom_related_product_args');
I have tried everything, but the changes are not reflecting. Please suggest what can be done.
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