494 comments found.
Hi, great theme. With the university version, can you just have one carousel item, that never changes? If so, what happens to the four carousel boxes underneath? Will they be gone? Ideally, I’d have one carousel item, and no carousel boxes. Possible? If so, I’m happy to purchase it!
Hi,
Yes of course 
There used Slider Revolution plugin and you can remove all the other items via editing the slider. You can also remove boxes which located under the slider via editing the page – http://prntscr.com/jzbrwi
regards
Brilliant, thanks for the quick reply and support. Will get this.
You are more than welcome and thank you for your choice
We are using the Kindy theme and have the Slider Revolution as a plugin as part of the theme but the theme hasn’t updated for a while so the slider revolution plugin is out of date and so now not working properly. Updates to the theme and included plugins usually happen automatically. Has the Kindy theme been updated recently and so has the slider plugin been upgraded?
Hi,
Slider Revolution works with the current version of the theme without any problems. Please try to deactivate your extra plugins and check the slider once again. You can create a ticket with your site credentials if it doesn’t help. Our support engineers will kindly assist you.
regards
That is interesting as Chrome changed it’s autoplay settings in April and Slider Revolution fixed the issue in version 5.4.7.3 but Slider Revolution in Kindy theme is 5.4.6.4. Have I missed something and Kindy theme has been updated since then with an updated version of Slider Revolution? If it has updated do I need to have a support agreement with you to get updates?
Please contact us via Live Chat or Tickets System and we will check your theme and Revolution Slider Updates – https://support.stylemixthemes.com/. And we will update your slider plugin if it needs any updates.
regards
our site had a minor catastrophe and we reinstalled alot from backups, unfortunately your template is now telling me that i cannot register the template. can you kindly check? the domain is still the same just ssl is not in place yet.
Hi,
Please contact our support engineers via Live Chat on our site – https://support.stylemixthemes.com/ and provide your activation token key.
regards
Hi, we’re interesting in using this theme. Do you have design files available for our designers to use and if so in what format (Photoshop, Sketch, etc.)?
Hi,
Sure, the main package of the theme contains PSD files. Let us know if you have additional questions.
regards
Hi, I have a little problem. I had ste the top-bar but this is empty. The topbar is visible. But don’t show the icon. And the code is empty.
Where I mistake? It’s a mine wrong?
How can I solve?
Thanx
the website is https://www.detaalplaneet.be/
Hi,
Please try to add top bar info from Customizing ▸ Header ▸ Top Bar section – http://prntscr.com/js0pr1
regards
How do we get the latest version of visual composer? When will the next update come out?
Hi,
We are planning to release the new version of the theme very soon. So you can update included plugins via upgrading the theme.
regards
Hello, I should change the color of the header without using the configurator because it is limited and does not work well. Can you help me? where do I change the color of the header and the footer? Thank you
Hi
Theme colors you can change via theme options, however if you want to change separate parts please open a new ticket: https://stylemixthemes.com/new_ticket/ and our engineers will give you custom css.
Regards
pls, i purchased the theme and finding it difficult to activate the theme on my website
Hi,
Please try to follow all instructions in this manual and try to register your theme. You can create a ticket with your site credentials if there would be still the same problem.
regards
Does the theme have an admin panel from which the administrator can post a variety of information intended to reach out to the website viewers?
I wanna buy it
Yes of course, our theme created for wordpress and we are using it’s dashboard, you can also find more information here: https://codex.wordpress.org/Dashboard_Screen
Regards
Ooh wow! Thanks
You are welcome
Hi – In case this can help someone else, I had issues with the Engine type for the MySQL tables for the Event plugin (I am assuming) because we use Azure. This wasn’t immediately obvious but the demos never import, etc. Ultimately, we reviewed the logs and learned “MYISAM is not supported in Azure Database for MySQL, primarily due to the lack of transaction support which can potentially lead to data loss. This is one of the reasons MySQL switched over to InnoDB as the default.” So for folks struggling with this, you might change the ENGINE to InnoDB and apply the table create statements directly via Workbench. You can get the Create statement from your logs by enabling DEBUG logs in WP_Config. Hope this helps someone.
Hi
Thank you, we contacted plugin developer about this issue, hope they will try to release a fix in the new update.
Regards
Coming soon page include in this theme?
Unfortunately no, but you can use any other third party plugin: https://wordpress.org/plugins/
Regards
Can i install and test the theme first in my xampp (localhost) and then i can export it into my hosting?
Yes of course, you can test the theme before uploading it on live site.
Regards
can you add other form on payment/space so admin can disable paypal and write instruction on how customers to pay. sometime bank details, mobile money payment in steps of how to pay. paypal don’t work in all countries. when will next update come in ? pre-order question
Hi
You can easily add instruction via page builder and hide Payment via custom code if you will buy our theme our engineers can describe you the full process.
Regards
why don’t you add all and come out with an update than to wait for me to buy first . teams of payment when the user click , he/she will see a pop up or next page with instruction of type of payment they accept.
Our theme comes with woocomerce shop, you can add any payment gateway to it, if you want to add payment gateways to donation it’s a custom job and i can suppose you only described above method.
Regards
is there option to enable/disable stuff/parents login ?
Sure, you can easily disable them via them options.
Regards
does the theme include all images?
Unfortunately, images aren’t available due to the license restrictions. All of them are replaced by placeholder images.
regards
will be the best to add Admissions form with pic/doc attachment section which admin can make the attachment mandatory or not.
what do you think about my suggestion in your coming update?
The theme uses the Contact Form 7 plugin for the forms and you can build your custom Admissions form with an attachment section – https://contactform7.com/.
regards
i mean a special Contact Form not ( Contact Form 7 plugin )
can we talk on Skype?
Unfortunately, we aren’t planning to include such form in the theme. We don’t provide support via Skype, but you can contact our engineers via Live Chat on our support site – https://support.stylemixthemes.com/.
regards
when click on the donation bottom it redirect user to paypal. is there a way to disable paypal and show other offline payments instructions ?
Unfortunately there is no option to disable PayPal payment, but you can add instruction via page builder as we mentioned above.
Regards
this is what i was talking about. form type. see this. http://104.131.177.38/demo/edukare/registration/
This is some kind of registration form, unfortunately our theme doesn’t have such form but you can build it using contact form plugin: http://contactform7.com/
Regards
okay i will look into it.
Please let us know if you have any problems else.
okay
Hi, I have bought your theme about one month ago, but I could not make the big banner responsive. Could you help me to find the problem? The website is: https://www.trustwice.com/en/home/
Hi,
Please try to use this custom CSS:
@media (max-width: 767px){
body .stm-page-head
{
height: fit-content !important;
}}
regards
Thank you for you help. Right now, the mobile’s banner can be shown the most part. But the laptop’s banner still does not have responsive function.
Could you please have a look my custom css?
.header{background-color:#022a48;} .stm-page-head .container { display: none; } .stm-page-head { background-image: url(https://www.trustwice.com/wp-content/uploads/2018/05/big-banner-2-02.jpg);
height:550px; margin-bottom: -100px;}
@media (max-width: 767px){ body .stm-page-head { height: fit-content !important; }}
Hi,
Could you please create a ticket with your site credentials in order to check it in detail on your site?
regards
Love your theme, specially the donation module. Is it possible to set it up with any other payment processor since Paypal isn’t really a feasible option in my country?
Hi,
Donation system is bundled with PayPal by default. And it needs to make some customization changes in order to change the payment system. If you wish, you can hire developers from our customization support team – https://goo.gl/bj2Uac .
Thank you for your interest!
regards
Hello, Love your theme. Once bought, can I use it on three different wordpress installations (on the same domain). Is that possible ?
Hi
Yes of course, you can one regular license inside one domain, subdomain and folders.
Regards
I can’t generate a Token Kindly help me
Envato is providing technical works now, please try to activate later, also you can check status here: http://status.envato.com/
Regards
Thank you for the support I’ll try it later
You are welcome
Hi, nice theme. Thank you. Could you tell me how can I make the footer look like the demo page so that testimonials and footer menu are on the same picture bacground? Many Thanks,
Already tried that and my footer menu disappears. When I choose default testimonials disappear.
Please try to re-save customizer settings after changing the footer. If it doesn’t help please create a ticket with your site credentials and our engineers will check it for you.
regards
Can’t get to work, will open a ticket. Thanks,
Ok, our engineers will check your request and reply you ASAP.
regards
Hello, I am very interested in this theme for a school project site… , first some questions: - is it possible to have icons in the menu, just above the link text? - is it friendly to make some sort of diary with photos from my classes in this school (I think about posts with a gallery, and than some sort of catergories per class of per activity), someting like this is possible?
Thanks a lot…
Jurgen Thys
HI
1) Unfortunately no, our theme doesn’t have options to add icons to the menu.
2) Yes, of course, you can also find a gallery in our demo: http://smartyschool.stylemixthemes.com/
Regards
The theme claims to be compatible with WooCommerce 3.1 and 3.0 but when we ran into some strange issues with it ( https://snag.gy/1t0km4.jpg ), the support team refuses to spend any time investigating and instead asking us to go to WooCommerce for help. This is very unprofessional.
Hi,
We are so sorry for the misunderstanding! Above standard notification errors of Woocommerce mean that you need to fill up all required fields. We have checked your site once again and after filling Checkout required fields, Order is completing successfully. Sorry again for inconveniences!
regards
Thanks for helping us in resolving the issues in a timely manner, really appreciated your help so far. Cheers.
You are welcome
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