26688 comments found.
Hello there, i just purchased Bridge, installed the demo 189, but for some weird reason the Visual Composer builder isn’t working. Let me know how to proceed.
I’m using Wordpress 4.8
http://prntscr.com/ja9y62Hello,
Please update WordPress to 4.9.5 and update PHP version on your server. Make sure it’s not below 5.6. Then try again. If that doesn’t work, please submit a ticket to our support forum https://qode.ticksy.com/ and include your website credentials, so our agent can help you out more.
Best,
Qode
When I click ‘place order’ nothing happens, regardless of whether information is entered into the billing details section or not.
Have the latest version of woocommerce plugin installed as well as the latest theme but still not working.
Hello,
Please check if you have correct payment methods set-up from WooCommerce > Settings > Checkout https://www.screencast.com/t/r8d4LyoE0y
If everything’s alright, please send us your website URL, so we can test this further.
Best,
Qode
wp bakery no works in BRIDGE
Hello,
WPBakery does work with Bridge theme, it is the main building tool for our theme. The problem must be from your side. Please submit a ticket here https://qode.ticksy.com/ including your wp-admin credentials and website URL and our agent will assist you with anything you might need.
Best,
Qode
Where can I find the pricing calculator “switch” element in elementor or how do I use the element on another page besides the demos that come with it?
Hello,
Pricing Calculator can be found withing WPBakery editor https://www.screencast.com/t/ZlzBMP4Pk and it can be inserted to any page.
Best,
Qode
When someone selects more than one option for monthly fee, can that be passed to a stripe checkout page? For example, they select one option that is $25 and one option that is $35.. it shows a total of $60, and when someone clicks the button it would be a stripe checkout or paypal page?
The pricing calculator element, is that within the theme, imported demo or part of a plugin?
Hello,
It is just pricing calculator, where you could display some items with their prices, it is not connected to checkout page for payment. No, it is not part of any plugin. It is our element you could use normally.
Qode
Hello, How can i put menu item on the same line? a lot of space are avaliable but, like you can see, some items are below.
Thanks
Hello,
If you could please send us your website URL, so we can inspect this further.
Qode
Hi, can I get a refund? Too many things to fix. Smooth scrolling, wordpress slow load, menu errors. Ticket #1553604
Hello,
Our agent has already responded to your question, you haven’t set-up theme options properly, that’s why you’re having issues. Please check ticket status.
Best,
Qode
Yes but it isn’t for me, if I have to fix everything bit by bit I can’t focus on what’s important. It is impossible to scale my website, kindly send me a refund https://qode.ticksy.com/ticket/1554997
Hello,
Please, check response from our agent on ticket now.
Qode
Hi there. We are having issues with the child theme. We done the proper structure:
like in MAIN theme the structure was bridge/includes/shortcodes/shortcode-elements/
So i created this structure in child theme as well like this
bridge-child/includes/shortcodes/shortcode-elements/
But the files do not overwrite. I am not seeing the changes in my new child-theme php files as I should be. Please provide assistance. This is an issue we have had since the beginning and haven’t had it resolved. Thank you!
Hello,
You should get child theme inside theme package when you downloaded Bridge. We are not sure what are you trying to achieve. If you could be more specific regarding this matter. Child theme serves for editing theme options without affecting parent theme. If you wish to override some template files, it seems like this is not the proper way of doing this.
Best,
Qode
Hi! Thanks for the response. We did upload the child theme properly and everything. What we are trying to do is change the functionality or layout of a .php page, for example: single.php. So to do so we would create the correct path directory in the child theme, but when we do and upload the new single.php in the child theme the changes do not take effect. Thank you
Hi,
If you are for example editing single.php file https://www.screencast.com/t/5jclubMUW then, yes you should just paste your modified template single.php inside bridge-child folder. If changes are not applied, we need to investigate. Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly investigate.
Best, Qode
I have created this structure in child theme includes/shortcodes/shortcode-elements to edit a file but its not showing the changes :/ ? May i know why
Hi,
Please, note that some parts cannot be edited just like that in child theme. We could take a closer look, if you submit a ticket on our support forum at https://qode.ticksy.com and include your site URL with wp-admin access.
Best, Qode
Hello,
Now I want install demo - http://bridge144.qodeinteractive.com/ and all would fine but I have problem with some graphic. In important jpg don’t see thumb.. and this jpg was fine in WooCommerce Product front, but when I uploud new jpg WooCommerce Module show this jpg but in crop big square.How can I upload jpg ???
Hi,
Please, submit a ticket on our support forum at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will gladly assist you there.
Best, Qode
Hi there! How to add mouseover animation as it realized here on three elements after slider: http://bridge153.qodeinteractive.com/ ? Standart “Icon with text” gives no animation to image. Thanks in advance!
Hi,
Try just to enable hover effect under this shortcode settings https://www.screencast.com/t/cfEnSvfomX
best, Qode
Hello Team,
i am planning to create a paid membership website, how can i do that? which means once i paid to become member only can log in.
Thanks team.
Hi,
We have included Qode membership plugin that adds social login and user dashboard page. Also, on page you could set to be password protected. And for something like that you want to achieve, we could suggest to try to find plugin with that purpose.
Best, Qode
Hi there, I’ve been using your templates for a few projects and would like to use it in the future as well. Do you offer any package or unlimited license option or I have to buy a single license for each project every time?
Hi,
Thank you for using Bridge. There are only two licences: - Regular https://themeforest.net/licenses/terms/regular and Extended: https://themeforest.net/licenses/terms/extended Please, check both to find out which one suits better your needs.
Best, Qode
Hi there, wich one of your demo is using the Slider split
http://bridgelanding.qodeinteractive.com/elements/slider-split/
Thanks
Hello,
Please, check here some of examples: http://demo.qodeinteractive.com/bridge48/ http://demo.qodeinteractive.com/bridge102/Best, Qode
Hi, i understand that Bridge is now compatible with Yith Quick View but i found it is only for Simple Product. When using Variable Product the variation (e.g. Size, Color) is not clickable. Thanks.
Hello,
You could make variable products too, and variations will be displayed in Quick View https://www.screencast.com/t/A2tRAILz
Best, Qode
Thanks for your reply. Yes the variations are displayed in Quick View but they are not clickable, nothing happens when click on the options. I saw you have this Quick View so i setup a brand new test site and imported the “Urban shop” to test it out. It is a brand new site so there is no other extra plugins installed.
Hi,
Oh, thank you for this explanation. We managed to reproduce the issue on our side. We will send this to our dev team on further investigation. Hopefully it could be resolved soon.
Best, Qode
Thanks. Best support !!!
Thank you very much!
Hey there!
You’ve made an amazing job with bridge
I need to create woocommerce mega menu ike this https://wordpress.org/plugins/quadmenu/
Is this possible. I’m talking about the SHOP item
Hello,
Thank you for these kind words. We do have Wide menu type implemented in our theme. Here are some examples https://www.screencast.com/t/kpsFScV048Fs https://www.screencast.com/t/kpsFScV048FsWe hope it is what you’re looking for.
Best, Qode
Hello, my mobile view is not working, when i check from my phone, the display is still at full desktop size. The problem occur since about 1-2 week ago. Can you check what’s wrong with my site? My website is voucherpulsa.net
Im sorry but the problem is solved, i think it is because of my hosting issues about php version. But if you can give me suggestion about optimizing my site in term of speed then i would be delighted
Hi,
Glad to hear this has been resolved. When it comes to page load time, please, send us here your site URL. Thanks
Qode
My url is www.voucherpulsa.net Thanks before!
Hello,
Thanks! Since we didn’t find any specific, we could suggest to check this article to find some advices how to improve speed performances: https://qode.ticksy.com/article/12880/Best, Qode
Hello, i’ve already try your advices, minimalizing images and use wp fastest cache but now my mobile site format on voucherpulsa.net is like in the pc browser version. Can you help me by checking whats wrong with my site?
Hi,
Please go to Qode Options > General and find “Responsiveness” setting. Turn it on https://www.screencast.com/t/SUosuDSKTP3m and check your page again.
If that doesn’t work, then you didn’t set-up page elements properly. We suggest you import our demo content in localhost installation and check how we created page elements and replicate them on your side.
Best,
Qode
Hi, I need to hide some categories in the portfolio filter. For example, I have 10 categories, and I need to show 5 filterable categories in one portfolio page, and 5 other filterable categories in a second portfolio page. Is it possible to do that?
In the “Portfolio List” module, when we chose some categories by category slug, we will only hide the related Projects, but the filter will still show all the empty categories. That’s not relevant. This option will be very useful if it was hiding the caterogies we don’t need in the filter. Can you do something about it? Thanks
Hello,
Go to your back-end Portfolio -> Categories -> And create for example two main categories.
Then inside first main category add -> “category 1”, “category 2” and “category 3” categories and include your portfolio items to these categories.
Then inside second main category add -> “category 4” and “category 5” categories and include portfolio items to these categories.
After that go to your pages -> add first portfolio page -> add shortcode for portfolio and inside category field for portfolio list shortcode set first main category slug and save,
then create new portfolio page -> add shortcode for portfolio list and inside category field for portfolio list shortcode set second main category slug and save.
And you will get separate portfolio list with separate categories in filter, too.
Qode
Hi Guys your theme looks awesome , but I´m wonder if I can mix the content of the templates
Hi,
Thank you for your kind words. Yes, you are able to combine all features from our demo sites on your installation.
Qode
Hi, I noticed that you removed the “Layout 2” short code option. Will there be a replacement or is it coming back?
Hi,
It is actually not removed https://www.screencast.com/t/SJpHhg0pxIq Please, update our theme to latest version and you should see this shortcode.
Best, Qode
Hi,
I have a problem with social icons. I´ve put on header top right three social icons but they appear together. I can’t separate them (there is no space between them). Could you help me?
Hi,
Please, submit a ticket on our support forum at https://qode.ticksy.com and include your wp-admin access and our agent will help you.
Qode
Hi,
I’ve just submitted a ticket.
Hi,
Your ticket is assigned to our agent.
Qode
