Hi, I would like to know if I can update the theme from version 1.8 to the current one without encountering problems. regards.

HI AGAIN NO REPLY SO U GUYS NEED MORE THAN A WEEK TO PROVIDE RESOLUTION SUPPORT PORTAL ? HA PATHETIC HORRIBLE SUPPORT

I CAN NOTICE THAT U GUYS REPLY ON THIS PORTAL BUT NOT ON SUPPORT PORTAL AS THE PEOPLE ON SUPPORT HAVE ALREADY PAID AND IN THIS PORTAL U R GUYS ARE TRYING MAKE FOOL OF OTHERS BY SAYING U R TEAM PROVIDE VERY GOOD SUPPORT, REALLY U GUYS WONT SUPPORT

I liked the theme and the functions. But the support, unfortunately, takes too much time to answer. I am trying to contact the support and did not get a solution. This is the ticket open but no solution yet:

WARNING: PAID MEMBERSHIP PRO & LEARNPRESS NOT WORKING

Reported on March 31, 2018: Ticket #: 284415

Major issue with courses still being visible in student profile after a membership level in Paid Membership Pro is cancelled or expired.

We are running all the latest plugins:

Learnpress 3.0.7 Learnpress – Paid Memberships Pro – 3.0.2 Paid Membership Pro – 1.9.4.4 Eduma Theme: 3.4.0

This is a known problem for other Learnpress users.

Please- we need this fixed ASAP!

Hi,

1. In the demo for single course, is it mean that the cours is the home page?

2. Can i make customer register with job title and phone number for save these fields?

3. Can i make the forum only for customers which purchsed my ourse?

4. Can i offer 2-3 different prices for one course?

5. Is it support full rtl mode?

6. Can i remove all the “features” in the borders like related courses etc, i want only display my course. Can i hide me as the course creator?

7. Can i block from customer to share my video after they purchased my course? (When u watch youtube vidoe u can share it)

8. Can customer pay with regular visa or only paypal?

Thanks in advance.

I migrated the courses from another platform, so there are already dozens of student reviews. How do I manually enter a student review in the course?

Slider revolution is not working.No update received also.Kindly help

Can you answer to your tickets??? Everything goin wrong with your theme since i updated your theme 1 more than damn month again and you can’t help me!!! Seriously i have customers you can’t let people like this!!

Will u provide the images as well?

Hello there, Quick presale question.

I want to create a membership courses system that do the following:

- Level 1: free and let registered visitors access to 1 course each month.

- Level 2: 20$/month and let registered members of level 2, access up to 5 different courses each month. Each course they enrolled the past month are still in their dashboard. So every month they can enroll in / have access up to 5 more different courses.

If they want to enroll in 6+ courses each month, they have to jump to level 3.

- Level 3: 30$/month and let registered members of level 3, access up to 10 courses each month, etc.

Is it possible to do this with the Paid membership pro addon?

Thank you!

I don’t understand why no one responds to tickets raised in Support forum. I was eagerly waiting from 3 days for a reply. Theme is good but Thumbs down for support.

hi. there is an error that has not been corrected, within the curriculum, when changing the lesson there is a jump, as if it were changing the page, before, that did not happen …

Hi Ken, I have 6 categories and I need to show categories with “Custom layout” But only I can see 4 Categories. ( On menus ) How Can I fix it?

Hi Ken, Is there any progress on my case? Can you answer my questions I wrote in email week ago? Can you help me in any way?

Dear friends of Eduma

I request if the help I requested by mail (zelim@academia.university) can be done, since I answered days ago with the correct passwords.

I have all outdated, for the problems that people presented for the updates and the other things that I wrote in the emails.

Thanks!

pre sal question : have you all site translation in french? have you an appointement in your theme? have you a chat between student and instructor? have you a webinar in this theme? can i add like course menu , quiz menu and assignement menu ? can i see the back end demo? thanks

When are you going to update the learnpress?

Please help me to solve a problem. I have only a school, without a blog. I need text, that’s why I’ve created separate pages, where I displayed the course widget. Example https://school.apachlab.ru/parokonvektomaty-pechi-koptilni/ When you go to the course from this page http://joxi.ru/l2Z15paswJy7Wm, the link does not open for a long time, like this http://joxi.ru/Dr8vXV0u4BLM82, example of the page https://school.apachlab.ru/courses/oborudovanie/parokonvektomaty-pechi-koptilni/parokonvektomaty/ May be it is because of structure? Can you help me as soon as possible? I need to decide will I work on your platform or need to fined another Access info is on forum #295614

Hello Team,

We are having the issue with this theme as the layout in the backend is proper but in the frontend, alignment is not coming proper. Please check this link https://www.fidacademy.com/about-us/

Regards, Sayali

Hello,

I have a couple of questions:

1) I think it’s not good to ask users to register before checkout process, we want users to go to checkout even if they don’t have an account. For this reason I set “Enable Guest Checkout”.

Is there a way to create a user for login after purchase of a course, even if they don’t create manually an account? Like, with autogenerated password sent via e-mail?

I think most of the users don’t see the “Create account” in the checkout page…

2) Fonts are very slowly to load, so that we have a basic font loading and after 2 seconds the google fonts loading. Is there a way to make google font load immediately? How? We even set hard cache and have a hosting cache options as well, but it still loads slowly

3) Based on your woocommerce experience, do you know if there’s a way to not process payment if you have a coupon that makes price at zero euro?

Thanks!