19046 comments found.
Could you please check i cant write any comment in support forum?
Hi,
if you have any issues with support forum, please send us private request about that via contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Regarding your question, 2nd link does not work so we are not sure what you mean exactly.
Best regards,
Muffin Group team
I am losing my revolution slider behind the creative always open menu – tried using custom css (see below) but no love still happens as screen reduces in size – http://vichc.com.au/
ok, we see what happen now. This happen because you used “Full width”. All you can do is give some padding for this item:
@media only screen and(min-width:1240px){ .vc_row[data-vc-stretch-content] { padding-left: 250px; } }
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on your current settings. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
all good had slider set to full width changed to auto
Ok, happy to hear you have sorted it out.
Hello, simple qts… for the accountant theme, i try to find where to change bg color in the accountant rev slider.. (where in the betheme theme options please)
Hey,
this is Header Background and you can change it under BeTheme Options > Colors > Header section.
Best regards,
Muffin Group team
Hi Team,
i have a problem when i share my website link to linkedin and whatsapp, the link preview image is not correct, may i know is there any plugin or ways to solve it? to change the preview image
Currently i am using Yoast SEO and i have disable the SEO in the Theme Option
Thanks team! Hope to hear you soon
Hey,
not sure what tags uses both services but we have Open Graph Image option especially for such purposes so please make sure you set image under BeTheme Options > SEO > General section.
Best regards,
Muffin Group team
URGENT HELP: When updating my theme, I lost the styling on the action bar (red background with centered white text) and the menu dropdowns (info center, services, and offers) no longer work. Please advise. Thanx for your help as always.
Never mind…FIXED! Sorry to bother! (was a plugin issue)
Great, happy to hear you have sorted it out yourself 
hello muffingroup is there any other way i can make payment for the purchase of your already made website other than paypal and credit card have been trying to make use of my credit card but is not working i dont have a paypal account
Hey,
any payment questions, you should address to Envato staff via this form.
Best regards,
Muffin Group team
Hi, i used betheme in one of my subdomain but i deleted that website. Now, when i want to activate purchase code for the new website, i can’t. How can i fix this and how can i deregister the purchase code when the website is deleted?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
I have trouble with BeTheme mobile menu version: 20.9.0.1 installed, running at PHP 7.
I have trouble close menu. When mobile menu is opend, then is impossible close it, as you can seen on video: https://screencast-o-matic.com/watch/cFfUqjbbeaI was try disabling all plugins, but no result
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
1. I was wondering if this theme has a pre-built crowdfunding or donation platform that we can utilize? 2. If not, which are the closest demos that you can recommend for a nonprofit crowdfunding platform that we can use? What are some of the premium plugins that we can go further with? 3. Do you have any partner organizations that help you build websites from the scratch up, including design and development?
Hi,
1. No, we do not have such pre-built website included.
2. To be honest, any demo could be great for such business. Therefore, we suggest you to check them all and find the one you like most.
3. Yes, we have such. We can provide it privately.
Best regards,
Muffin Group team
Hi,I have set all margin to 0px on the bottom photo of the page, but it still have 35px margin. How to remove it but don’t affect other sections? It`s done with VC .I don’t need any blank space between photo and copyright.
Thanks
Hey,
can you point us to place where you have margin between the photo and copyright? As per screenshot http://prntscr.com/jbv8vt we do not see such space anywhere.
Best regards,
Muffin Group team
I’m sorry I forgot to enable the row ! Now the blank space is appearing.
This empty space comes from Visual Composer plugin and it could be removed with custom css only:
.wpb_wrapper > div {
margin-bottom: 0 !important;
}
But this css will affect all other sections 
any advices?
Yes, above css will affect any Visual Composer’s plugin sections. We are sorry but we do not have any other advices.
Many thanks.
You are welcome.
Hello, I’ve created a Button in my web and I wanted to have the same functions that my button on Slider Revolution that it’s that on click it’s scrolls to the bellow slider. Is there a way to do that? Regards,
Hi,
you own HOSTED version what has nothing to the version we sell. In such case, please contact with the team that stands behind hosting service.
Best regards,
Muffin Group team
Why have this theme so much errors when is validated??? https://validator.w3.org/nu/?doc=http%3A%2F%2Fthemes.muffingroup.com%2Fbetheme%2F
Hi,
such validators like W3, does not read the content properly when it’s cached and minimised what has huge impact on page speed. Therefore, please do not worry about it because there is no real errors.
Best regards,
Muffin Group team
Please ignore my previous post.
I just want to disable single product page from the shop.
For example,
I won’t want the user to be able to click product thumbnail in shop which redirects to the single product page with description.
Awaiting reply.
Hey,
as far as we knows, WooCommerce plugin doesn’t have such possibility included.
Best regards,
Muffin Group team
Hi,
Just looking at this theme, is it possible to disable the clients post type and the subsequent options (Clients & Client Slider) available in the muffin builder?
Thanks,
Helen
Hey,
we’ve already replied on your private message so please check your inbox.
Best regards,
Muffin Group team
I am trying to use Production Theme option, but Revolution slider is not installed with demo content also Revolution slider is not available in install plugin option.
Hi,
since version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
Hi BeTheme, Can I use your theme in wordpress multisite? and use different demos in same multisite? do I need to purchase the licence for each demo used in multisite or 1 (one) licence for the multisite? Thanks, Ashish
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Regarding your question about multisite, yes, BeTheme is compatible with multisite.
Best regards,
Muffin Group team
hi. I’m considering to use easy digital downloads instead of woocommerce. just one question: is there any demo adapted already to easy digital download? thanks,
Hey,
we do not have any demo with Easy Digital Download plugin installed, sorry.
Best regards,
Muffin Group team
ok I see, thanks for your response. then, what would you recommend? to use a shop demo or any any other demo? i’ve never used easy digital downloads but I’ll learn since I see interesting add-ons, but maybe I’ll need to integrate styles somehow, right? thanks.
You can install this plugin no matter what demo you use.
Hi – I’m trying to change the Trailer Box Subtitle background color under the theme options but it’s not changing on my site’s homepage. Any ideas what I’m doing wrong? Here’s the url to my site – http://17z.888.myftpupload.com
Hey,
to change subtitle color of Trailer Box items, you have to use custom css:
.style-simple .trailer_box .desc .subtitle {
color: #FFF;
}
Best regards,
Muffin Group team
Thanks, but needed to change the background color at the bottom when you hover over the box. Where can I find that?
Ok, this background can be changed with the custom css below:
.style-simple .trailer_box:hover .desc { background-color: #000 !important; }
Thanks!
You’re welcome!
why all pages of my site are not Responsive
Hi,
please make sure, you didn’t disabled Responsive option under BeTheme Options > Responsive > General section.
We can see you have many questions to our support team so we would be grateful if you can post all your future questions on support forum instead.
Best regards,
Muffin Group team
of course I’m sure that I enable Responsive option and it’s not working yet!!
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it. Please do not forget to let us know in a message, what for this access is.
Why when I Active Contact Form 7 Plugin the Countdown time is not working!!!
Hi,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
the massage has been sent, please check it and help me solving this issues cause I have many
Sure, we will reply on your message as soon as possible.
