26987 comments found.
Hi, how to remove this empty space between bottom black divider and black footer? www.radioklinika.pl There is no element between. Row ends with divider. I would like to combine bottom divider with footer. Thanks for your support and help.
Hello,
Please use this code:
.td-main-content-wrap{
padding-bottom: 0px;
}
And place it in the them panel->custom code section.
Thank you! Bogdan B
it works! Thx!
BTW… I used “text with title” module on my main page. I can not find where to change font for this on theme panel font customization. Could you be so kind and give mi directions?
Hi,
The text with title does not yet have dedicated font settings. We will try to add options to customize the font for the text elements. One way would be to use CSS to apply a font for that element. We could try and give you a solution, please open a new topic on our forum here, provide a link to the text element on you website and details about how you want it to be
- https://forum.tagdiv.com/forum/newspaper/
Thank you! Simion C.
I can not activate my purchasing!
Hi,
Please use this guide: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ If you still cannot activate, please contact is via email at contact@tagdiv.com and provide your envato purchase code and wp-admin so we can login and investigate.
Thank you! Bogdan B
Hi,
How is this going for a migration? newsmag -> newspaper
I am already a customer tagdiv 
I want to change.
Thanks
Hello,
The migration should run smoothly between the 2 themes as they both share the same core and the same shortcodes. The homepage is the only one that could possibly need to be re-created on the new theme. Other than that there should be no worries.
Thank you! Bogdan B
Hello, Please am stuck with this code keep showing at the header, please help: https://ibb.co/kDejR7
Hello Blessme080,
I suggest you make a new fresh install via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access for further investigation.
Thanks for your understanding! Catalin L.
Update to recent update today, and now getting Fatal Error message saying: Fatal error: Uncaught Error:... and therefore, RevSlider had to be deactivated.
Hello DonMartini,
Try to install again the latest version of the theme via FTP way, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), CPanel access so we can take a closer look at it.
Thanks for your understanding! Catalin L.
Will I lose my pages, posts and everything else after re-installing?
Hello,
No, reinstalling the theme will not make you lose anything except if you altered the theme php files. If not, your content will not get changed.
Thanks. Bogdan B
Hello Uset_IT,
Do you have enough posts to show them? More than 5 posts in that category?
Thanks for your understanding! Catalin L.
Hey there, So means I should have more than 5 posts?
It worked thanks
Compliments on a great theme.
Pre-Sales Qtn if you don’t mind.
Is the theme compatible with WP Rocket ?
https://wp-rocket.me/Thanks
Hi,
Thank you very much for your appreciation of the theme. We have not tested that caching plugin with the theme, only the WP Super Cache is tested and our recommendation in the matter.
That does not mean that other caching plugins will not work. You can try them and make tests.
Thank you! Simion C.
Hi! I’ve recently wrote about social counter widget issue. Thanks that in 8.7.4 you’ve try to make it even simplier. But its still doesn’t work. Please look at right sidebar on this site: https://radioklinika.pl/forum/ FB still show 0 fans. Do you have any idea why?
Hi,
Please try to change the Facebook ID currently entered with a different one, as a test. Use coca-cola for example. That should display accurate results. Then switch back to your ID and check if the value is correct.
If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login. We will take a look.
Thank you! Simion C.
;-( Still do not work. Facebook fanpage can be settle as a normal or managed under “Company manager” if you know what I mean…My fan page is controlled that way. Maybe there’s a difference? I’ll send you an e-mail from kontakt@radioklinika.pl Thanks for your help
Hello! I’m using the “Newspaper” theme on my website www.nastic.cat.
I would like to ask you two questions: 1) How can I eliminate the blank space between the menu and the big grid in the mobile version? attached image http://tinyimg.io/i/hcaEd33.png2) In the desktop version the sidebar on the right does not move when I scroll down
Hi,
1. That would be the page padding top, you could remove that with a CSS code, that would be one way of doing it. Enter this code in Theme panel->Custom code->Advanced CSS in the phones section
.home .td-main-page-wrap {
padding-top: 0;
}
2. That would be the smart sidebar option. In this guide you can see how this works in posts and on pages using the composer
- https://forum.tagdiv.com/smart-sidebar-2/
If you have more questions or need help with something, please open a new topic on our forum. We will try to help you
- https://forum.tagdiv.com/forum/newspaper/
Thank you! Simion C.
Hi, on https://demo.tagdiv.com/select_demo/select_demo_newspaper pls. add an “Ecommerce” tab, i haven’t found a webshop (Woocommerce) demo. Thanks
Hi,
A Woocommerce demo shop page can be seen here
- https://demo.tagdiv.com/newspaper_tech/shop/
It is accessible through this demo (check the More menu)
- https://demo.tagdiv.com/newspaper_tech/
Thank you! Simion C.
Hey!
I’m quite tired of manually updating theme, is there a way to do it through Wordpress Update screen? Not manually copying theme files.
Hi,
There is a theme update guide you can follow, you can update through WordPress , by FTP or try the automatic update
- https://forum.tagdiv.com/how-to-update-the-theme-2/
Forum might be down for a while dues to maintenance, it should not take long however. Sorry for the inconvenience.
Thank you! Simion C.
Thanks!
Does it update plugins too?
Hi,
The tagDiv composer, multi-purpose plugin and social counter should be automatically updated when the theme is updated, but sometimes this may fail. It is best to check if these have been actually updated, or update theme manually. That can be done by deactivating and deleting them, then install them from the theme plugins section
- https://www.screencast.com/t/hQP9JPX4rU
Thank you! Simion C.
Guys, just saw Version 8.7.4 changelog. I wish you could have added ability to remove loading of google fonts by default.
Hi,
That will be addressed in a different update, the 8.7.4 update contains some fixes, most important would be the flicker while using the tagDiv composer and Facebook issues.
Thank you! Simion C.
i updated the theme using envato market plugin. The theme was updated but i don’t like you guys activating tag div composer automatically. Why should a theme update enable the plugins that I have disabled. It took some time to realise what was wrong with my theme as it was loading slow. I later found that tag div composer was enabled automatically. Please fix this in next update.
Hi,
That would be the functionality at the moment. The tagDiv composer will be activated automatically when you update/install the theme. It should also be updated automatically. This would be considered useful for the users that use this page builder.
Maybe this behaviour will change in a future update, I cannot say if it will be the next one however. Sorry for the inconvenience.
Thank you! Simion C.
My Adsense is not Showing and I have followed all the steps
Hi,
If your Adsense account is activated and the ad code is valid adn entered in the theme panel, the ads should be displayed
- https://support.google.com/adsense/answer/76228?hl=en
- https://support.google.com/adsense/answer/9724?hl=en
You could try the troubleshooters if the ads are not displayed
- https://support.google.com/adsense/answer/1208336?hl=en
- https://support.google.com/adsense/answer/3427959?hl=en
Thank you! Simion C.
Check out what our customers feel about using Newspaper!
Hello,
How would I go about removing the effect when you click the menu or search on mobile. As in, I dont want my site to shrink in the background and fade.
I just want a normal menu to pop up. Thanks
Hi,
When the mobile menu or search icons are clicked, a modal window will open (this can have a background image or color – it can be made transparent if needed) which will display the menu, socials and login or search function. This can be seen in the live theme demo when accessing it on mobile
- https://demo.tagdiv.com/newspaper/
The modal window and mobile menu functionality are part of the theme and cannot be removed. So when for example the menu is accessed the modal will open and display the menu, same for the search.
Thank you! Simion C.
Hello, pre-sales question: I have seen in another themes (betheme) that it is possible to assign specific menu to certain page, and also asign specific sidebar to a page. Is it possible to do that in newspaper theme? Thank you
Hi,
The Newspaper theme will allow you to set one menu per location, this menu will then be used on the whole website. At the moment there is no option to set specific menus by page.
Placing different sidebars per post or page will not be a problem. You can create as many sidebars as you want and set them for individual posts and pages.
Thank you! Simion C.
Hello, I just bought the theme, but for a mistake, it was bought twice. It was very slow the purchase process in paypal. I do not need two licenses. I would like to request a return of one of the versions. How to proceed?
Hi,
You can request a refund by following this link
- https://themeforest.net/refund_requests/new
Thank you! Simion C.
Hi, Is there any possibility to change the tablet and mobile view of the Big grid 1? I would like to avoid the very streched images aspect ratio for the 4 elements of the right side of the grid. I would like to simple have 2 elemens in one row for tablet and 1 element in one row on mobile. Thank you very much!
Hi,
All the grids and blocks have predefined design, for all devices. These elements are responsive in design and this design cannot be changed. Try different grids if you are not satisfied with grid 1, all of them can be seen in the live theme demo
- https://demo.tagdiv.com/newspaper/big-grid-1/
Maybe you can find one that would respond as you want across all devices. Not all grids are designed the same.
Thank you! Simion C.
Hi, I solved the mobile problem myself with some css, the only problem is, that it seems, the theme use in case of the Big grid 1 module also for large resolutions (until ca. 700px) the thumbnail size of 534 X 462, therefore the image quality is seemt to be not proper. Please be so kind and fix it. Thank you very much!
I mean, the image size for the first large image in the grid.
Hi,
Indeed, the grid big module uses one thumbnail size at all times, the one you mention. Maybe there will be changes to the grids at a future time, I cannot promise anything however at the moment. Thank you for your suggestion, it is noted.
Thank you! Simion C.
Hello. The theme suddenly got de-activated and now tells me that the licence is invalid. Also, all theme settings went back to default and everything is now messed up. I haven’t touched anything myself.
Hi,
The theme activation state as well as the theme panel settings are saved in the website database. They would be reset if something happened to your database. You could check with your hosting provider and ask them to check if something like that has happened.
However you should be able to activate the theme again with the same license key. Please try the manual activation as well
- https://www.screencast.com/t/MobPhCLJtBO
If there is still a problem activating the theme, please send us an email at contact@tagdiv.com and provide admin login to your website. We will take a look.
Thank you! Simion C.
Hi ! Where can I change the product title color for my woocommerce shop ?
Hi,
Please create a new topic on our theme forum and mention what exactly you want to do. We will try to give you a solution for it
- https://forum.tagdiv.com/forum/newspaper/
Thank you! Simion C.
