28320 comments found.
Hello, pre-sales question, is it possible to have a button in the product pages that says something like “Visit Our Store” and takes the user to the contact page with the address instead of “Add to cart”? Is it also possible to disable the “Add to cart” function and shopping cart?
Hi there,
Yes 
You can achieve this with the Catalog mode setting in the theme options.
How do I change the background colour of all pages/posts/products to light grey in ccs? Also how do I change the main menu font colour to black, search icon/my account/cart & icon to right of main menu also in black. Basically I need all fonts/icon in the main header in black. Thanks
Hi Steffan,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
#wrapper, #main{
background-color: #eceaea;
}
It would be also nice to have js source code packaged somewhere (at least for frontend)
Please consider removal get_template_directory_uri function call from flatsome_defaults which is called all over the place. You can always use static function for that without breaking changes. Cost of get_template_directory_uri can be even up to 800ms on large pages with lots of objects
Hi there,
Thank you for your input I will share this with the development team right away.
I had a staging site up when testing your theme, now I’d like to copy everything I did over. But I used the builder on a page, I don’t see an export option for this. I see an export option for Theme Settings but, I need to transfer builder stuff too, can you help me?
Otherwise, where are builder layouts stored exactly? I could push my site from staging to live (wpengine) but I need to avoid overwriting my woo-orders that came in since i pushed to staging..
Hi Chris,
Unfortunately, the UX Builder does not feature an export button at the moment. However, all you need to do is to migrate all the content and they should be displayed in the new site without any hiccups. You will need to export only pages in the export settings here WP-Admin > Tools > Export
I have a simple questions. How do I sort items in portfolio? I change date and it is not working like in the blog ????????
Hi there,
Portfolio items in the portfolio archive are sorted by date. In the portfolio element http://flatsome3.uxthemes.com/elements/portfolio/ you have custom sorting options.
what are those ” custom sorting options ” and where i can access ? thanks
Instagram Feed serves images without SSL (servers in http). Any way to fix it?
Hi there,
Please install this plugin to resolve the issue https://wordpress.org/plugins/really-simple-ssl/
Is there anyway to add either Slider Revolution or LayerSlider above the menu, if so can someone point me in the right direction?
Hi there,
I’m afraid we do not have a setting for this in the default template. You will need to edit the theme files to achieve this.
Is Flatsome GDPR compliant?
Hi, I am running the latest theme, and also Woocommercer 3.35. My client uses GoShippo, and I am getting the error: Your WooCommerce store is using WooCommerce version < 2.6. We only support WooCommerce shops with version 2.6+.
Upon further inspection, I see in Status that your theme overrides the default pages. I opened up /flatsome/woocommerce/single-product.php and seen this… (Version 1.64)
- The Template for displaying all single products. * * Override this template by copying it to yourtheme/woocommerce/single-product.php * * @author WooThemes * @package WooCommerce/Templates * @version 1.6.4 */
At this point I am thinking that it is a Flatsome issue and not GoShippo. Can you please advise. Thanks.
Hi there, sorry for the trouble.
Please send a link to your site via support and we’ll be glad to check this out for you.
How do I override the search form? searchform.php in my child theme doesn’t seem to be working.
Hi there,
To customize the search form in Flatsome, you will need to override the searchform.php file in the flatsome root folder
Yes, I copied searchform.php in my child theme folder and its still not working. I don’t see the changes on the front end.
Any reply to this? The override in my child theme is not working.
This theme is amazing but the same cannot be said for the support. I know you guys sold a lot of themes and don’t care about the small issues here and there. For sure I will not be renewing the support for non-existent support.
Awesome, No reply.
Hi, is there a way (css or otherwise) of making the submit button (contact form 7 newsletter horizontal) larger without it messing up the size of the other buttons, I can do it with css but that just messes up all the other buttons on the page. Thanks in advance
Hi there,
This CSS should do the trick
.wpcf7-form-control.wpcf7-submit.button{
width: 10em;
}
Hi Team
I found a couple of issues in the theme. Theme version: 3.5.3
1. The password field doesn’t work in the lightbox window in Firefox (tested in version 59 & 60).
2. If we enable off canvas sidebar for mobile view in single product page, the title of the button is shown as ‘Filter’. It should be changed to be something relevant to the single product page like more info, etc.
Regards
Hello there, sorry for the trouble.
I have tested our demo site http://flatsome3.uxthemes.com/ on Firefox 60 and the password field is visible. Could you send a link to your site via support and we’ll look into this for you.
Thanks for the revert. It appears to be bug restricted to the Firefox version bundled with Ubuntu 18.04 https://support.mozilla.org/en-US/questions/1214123. Thanks for your revert.
Please can someone get back to me on Ticket ID: 65076 been waiting for a solution since 8 days ago! PLEASE HELP!!
Hello Dani, sorry for the delayed response.
We have responded in the helpdesk.
Hi,
My site is in spanish and I have a button in my header with the text “contacta con nosotros”, I want it to be traslatable into english with wpml and string translator.
Can you please give me an step by step guide to achieve this?
I have tried several ideas but settings in wpml have changed in latest versions and old tutorials aren´t working…
Thanks
Hi there,
Please check out this guide https://wpml.org/documentation/getting-started-guide/translating-theme-options/
Hello, i have a problem, my shop column not working, can you help me?
Hi there,
I’m not sure what you mean. Please elaborate more in an email via support and we’ll be glad to lend a hand.
Hi, I would like to know if it is possible to add more tabs a part of description, additional information and reviews. (5 more tabs). thank you!
Hi there,
Yes It’s possible, just install this plugin https://wordpress.org/plugins/yikes-inc-easy-custom-woocommerce-product-tabs/
Hi, the theme have any option for user register and login and socillog, thanks
Hi there,
You can use this plugin for social logins https://wordpress.org/plugins/nextend-facebook-connect/
There is something wrong with this theme, Style -> typography, everything is blank, cant choose any fonts and the UX builder keeps “twitching” when trying to edit a page
Hi,
it is possible to disable UX Builder on page, product and article?
Kind regards
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