28307 comments found.
Please can someone get back to me on Ticket ID: 65076 been waiting for a solution since 8 days ago! PLEASE HELP!!
Hello Dani, sorry for the delayed response.
We have responded in the helpdesk.
Hi,
My site is in spanish and I have a button in my header with the text “contacta con nosotros”, I want it to be traslatable into english with wpml and string translator.
Can you please give me an step by step guide to achieve this?
I have tried several ideas but settings in wpml have changed in latest versions and old tutorials aren´t working…
Thanks
Hi there,
Please check out this guide https://wpml.org/documentation/getting-started-guide/translating-theme-options/
Hello, i have a problem, my shop column not working, can you help me?
Hi there,
I’m not sure what you mean. Please elaborate more in an email via support and we’ll be glad to lend a hand.
Hi, I would like to know if it is possible to add more tabs a part of description, additional information and reviews. (5 more tabs). thank you!
Hi there,
Yes
It’s possible, just install this plugin https://wordpress.org/plugins/yikes-inc-easy-custom-woocommerce-product-tabs/
Hi, the theme have any option for user register and login and socillog, thanks
Hi there,
You can use this plugin for social logins https://wordpress.org/plugins/nextend-facebook-connect/
There is something wrong with this theme, Style -> typography, everything is blank, cant choose any fonts and the UX builder keeps “twitching” when trying to edit a page
Hi,
it is possible to disable UX Builder on page, product and article?
Kind regards
¿how can I disable the responsive mode?
Hi, can i use this theme only for one product or i can use it for 2-3 also?
When adding product data under variations, you can set the dimensions (LxWxH). This info is displayed in the additional information tab. However, most of my products show a “N/A” instead of the dimensional data. I can see that it is saving the data to the database and you can see it in the product edit page. Flatsome and woocommerce are latest versions and I can’t find a conflict with a plugin.
So, there’s only replies to Instagram issues that don’t have anything to do with the actual feed?
i just bought a flatsome theme but to my surprise when i downloaded and tried to install its shows this
Parse error: syntax error, unexpected ‘[’ in /home/content/48/5897548/html/hectorbenson.com/wp-content/themes/flatsome/inc/functions/function-custom-css.php on line 81 could you pls help me resolve this issue as i have contacted my hosting and they could do anything about it?
This happens more than in one instance I use flatsome:
When I add a gallery, my console says something like: A.getBoundingClientRect is not a function
So I’m not able to edit the gallery properly and the preview images look horrible (shrinked images, no chance to change the size).
Any solution?
Happens especially, when I switch from “Layout Type Row” to “Layout Type Grid”
in 5 months of license I never asked for anything, never asked for support, never asked a question.
Now I have a problem at the shop caused by your last update, I asked for support and after 5 days, in addition to having a stupid answer from you, you don’t have fixed the problem.
I sent email with access(pass and user) to the site, with the e-mail address: regis.siti@gmail.com
please solve the problem thanks
Hi,
Is it possible to add a “down arrow” in a slider, like in your demo (in the header) : flatsome3.uxthemes.com ?
Thanks for your reply
I try to use shortcode like BLOCK in Category Archives: ..... But it’s not working. How can we fix it???
I’m having a problem with the purchase code. I tried everything… typed manually and ctrl c ctrl v nothing working.
Hi there, I’m trying to load a template but the UX builder gets stuck loading. This is what’s in console: Mixed Content: The page at ‘’ was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘’. This request has been blocked; the content must be served over HTTPS.
I blanked out the urls but the ux builder and studio isn’t working.
Any ideas on how to fix?
Thanks.
Hi there, I’m trying to load a template but the UX builder gets stuck loading. This is what’s in console: Mixed Content: The page at ‘’ was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘’. This request has been blocked; the content must be served over HTTPS.
I blanked out the urls but the ux builder and studio isn’t working.
Any ideas on how to fix?
Thanks.
Hi there, I’m trying to load a template but the UX builder gets stuck loading. This is what’s in console: Mixed Content: The page at ‘’ was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘’. This request has been blocked; the content must be served over HTTPS.
I blanked out the urls but the ux builder and studio isn’t working.
Any ideas on how to fix?
Thanks.