26687 comments found.
What cashing plugin(to improve site speed) do you recommend that you know work with your theme?
Hi,
You can install some plugin for cache, like WP Super Cache: http://wordpress.org/plugins/wp-super-cache/ https://wordpress.org/plugins/w3-total-cache/ or premium one http://wp-rocket.me/
Best, Qode
Hello. I sent a message in support but I’m not getting any replies there so will send a message here.
- How can I change the social icons color beside the menu? I tried in elements but no luck.
- And how do I remove the thick underline in menu (Under active pages in the main menu) in the spa theme?
Hi,
Your ticket has been responded by our support agent. Please, check response on ticksy and sorry for waiting a bit longer, it was weekend 
best, Qode
Hi! i have a left menu, and in demo i see a shadow in border-right. Where can i set that shadow to my left menu?
Regards.
Hi,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you there.
Best,
Qode
Hello, I would like to know if there is kind of a “content block” or “smart area” that i control the block outside of the page ?. I want that several pages will have a “smart area” that i control all of them together. thank you, aviv
Hi,
Thank you for taking interest in Bridge. There is no something like that. You could only play with our Qode Options on global level https://www.screencast.com/t/ITE8SSQ4aTZE that will be applied on all pages/posts. And most of these options could be overridden on single posts/pages.Best regards, Qode
Hi Qode, I’am big fan of Bridge template. I would like to create Qode Preview Slider with 7-8 images but without links – not clickable images. Could you let me know if there is a way to do that? https://www.screencast.com/t/Q3SmZw7Q027
Hello,
Yes, it could be done if you set empty link (hashtag # ) or click could be disabled using custom css. If you want to achieve this, please, send us here your page link. Thanks
Qode
I’ve already tried to use hastag # in Link input field, but unfortunately it does not work, the image still has a link -> https://www.screencast.com/t/rlFjHBKspc0N What custom css should be pasted in the field “link” to achieve this?
I have another problem with the image aspect ratio of the qode preview slider. Currently, when I upload picture with vertical orientation, it gets very big and goes out of the screen. What should be the proportions/dimentions of the vertical image to be on this same height with other pictures with a horizontal orientation. Thank you.
Hello,
You could add this part of code:
.qode-preview-slider .qode-presl-link {
pointer-events: none;
}in Qode Options > General > Custom Code > Custom Css.
Best, Qode
Hi Qode, we would like to create a wide submenu that is 100% width, and can have or 5 or 6 columns without starting a new menu line. Is this possible? Could you let me know how to implement this?
Hello,
Wide menu is made to have 4 columns. 5 columns could be achieved with some custom coding, where you’ll edited columns width.
best regards, Qode
Hello, thanks for getting back so quickly. We tried to do this with css, but for some reason the 5th menu element always skips to the next line, and the wide submenu is not 100% width. Is there any other files we should adjust in order to make this happen?
Thanks again
Hello,
No, just css for column and for the whole submenu area.
Qode
Hello, Im curious how its when it comes to compatibility between bridge templates and plugin https://mihajlovicnenad.com/. Because it seems that ajax elements not working properly. Like infinity scroll or ajax calls. Is there any option to find out if it because of plugin or template ? Any debug.
Thank you very much.
Best regards Daniel
Hello there,
May we ask you to submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will investigate and help you there if it could work with our theme.
Best, Qode
Hi, your plugin Qode Membership, work with woocommerce? Because i have a problem with link of dropmenu in header, dont work. And i have problem with allineament of account icon… can u give me css code for it? thanks
Hi,
You can see membership functionality in Listing demo http://bridge91.qodeinteractive.com/ – top right icon for login / registration https://www.screencast.com/t/t0S54RtGt When it comes to mentioned issues, please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate and help you there.
Best, Qode
Hi there, I’d love to buy this theme, but I need info if it supports products categories in WooCommerce and if the WooCommerce is included in a pack.
Hi,
Thank you for taking interest in Bridge. WooCommerce is free plugin for commercial use, so you are able to use with our theme. When you install/activate this plugin and run demo import with shop, you’ll get all shop pages/products on your installation. And yes, there are products categories, too.
Best regards, Qode
Can you send me a link to the new “Qode Woocommerce Checkout Integration plugin”? A demo? Or a few demo links where I can check it out? Thanks!
Hello,
As you could see in our change log http://bridge.qodeinteractive.com/change-log/ we have updated this plugin in latest version of our Bridge. So, just update our theme to latest version in order to get latest version on above-mentioned plugin.
Best, Qode
Hi there, is there any way to get the psd templates of the demo images?
Hi,
Yes, our support agent will provide you with PSD files on your request, just open a ticket at https://qode.ticksy.com/
Best, Qode
Hi, how can I translate labels for wp job manager demo? I don’t see them in your .po file. Thanks
Hello,
Please, check this article https://wpjobmanager.com/document/translating-wp-job-manager/
Best, Qode
There seems to be a problem with the header top in mobile view. The header top left items tends to drop down and overlap on the header rendering the mobile menu button useless.
Hi,
Please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly investigate and help you.
Best, Qode
Is it possible to hide the header top on scrolling on a mobile device?
Hello,
In Qode Options > Header > Header Top you could hide header on scroll https://www.screencast.com/t/m6aSYGlr81f
Best, Qode
Hi QODE Support, thanks for an excellent theme, one of our favorites to work with.
We seemed to have found a bug when using the “Side Area” It works great on desktop but when in mobile if the menu is long it gets cut off and there is no option to scroll. Is there a way around this you can see here: www.stogryn.ca looking forward to your reply.
Hello,
Try to add this part of code:
section.side_menu.right.side_area_alignment_center {
-ms-overflow-y: auto !important;
overflow-y: auto !important;
}in Qode Options > General > Custom Code > Custom Css.
Best, Qode
Hi QODE Support,
Thanks for the reply, I tried the code and using the browser inspect and mimicking mobile interfaces I am able to scroll either the site or the side menu via desktop.
However on the mobile no matter hard I try to get the side menu to scroll it just scrolls a bit down and then disappears and goes back to the main site scroller. Kind of an odd behaviour.
Do you have something else we can try, thanks for the help in advance!
Hi,
You are welcome. Please, try to deactivate all third party plugins. Then, add this css directly in Custom css field and check this directly on mobile device. If the issue persist, please, reach our support team here https://qode.ticksy.com and include your site URL with wp-admin access and our agent will gladly check this closer. ThanksQode
Thanks I will create a support ticket for further analysis
You are welcome!
Hi, maybe you are aware but JavaScript is always disabled by default on Iphones. Because of this, my mobile version of the website is not loading propery (some widgets are not working, main home slider is not working, etc). Is there any option in settings to completely disable Java for mobile mode? thanks
Hi,
There is option in Qode Options > General to disable Elements animation on mobile/touch devices https://www.screencast.com/t/2yDQBwlup
Best, Qode
Hi , After updating wordpress , My Visual Composer stopped working , Please help me update the bridge theme???
Hi,
Please, check this article https://qode.ticksy.com/article/11730 And if the issue persist, feel free to reach our support team at https://qode.ticksy.com Just include your site URL with wp-admin access in your ticket.Best, Qode
Qode image with text over in VC overlaps and when viewing on an iphone device does not reveal the text when trying to click. You need to sort that out….
Hi,
Our support agent will gladly provide you with fix for this part. So, you could see text on click on mobile devices. Please, note that on touch devices, there is no hover effect, which is why this is happening. Feel free to reach our support team at https://qode.ticksy.com/
Best, Qode
Your theme has huge flaws in mobile view reponsiveness. Youre themes need to have the correct media queries, that is why people are complaining about your theme.
Why dont you sort this out befopre even thinking fo releasing a so called stable version!
Incredible business sense!
Hello there,
Please, note that our theme passed strong tests on Theme Forest and responsiveness is one of main features on it. As you could see in numerous demo sites, everything is designed and made to work well on all break-points. If you are facing with any particular issue, we will gladly investigate and try to assist you. Just, please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access. Thanks
Qode
hello support … with last update 15.0 page in dashboard are very slow … for open page to edit there is 50-60 seconds
Hello,
Please, note there are few things this depends on, including server configuration and connection/device speed. Also, we can help improving it additionally by deleting some icons packs, since we included several into our theme. Deleting some, and increasing memory_limit and post_max_size of your server, should really help. We hope you’ll get in touch with our agents on ticksy, so they can help more with this. Thanks in advance. Just submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access. Thanks
Qode
