Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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8685 comments found.

Hello, 1. Is there a way to hide the author’s information on category pages? My author’s email address is displaying under the posts’ excerpt on category pages. 2. Is there a way to hide the posts’ date also on category pages?

We found the author and date on the post settings popup but it looks like we can only move the position of these elements up or down as indicated by the arrows up and down. Is there a way to remove them?

Yes, we contacted support but they could not help us. We found the author and date on the post settings popup but it looks like we can only move the position of these elements up or down as indicated by the arrows up and down. Is there a way to remove them?

Hi wbmstrz! You just need to click on top to insert/remove an element from the list. Anyway if you have opened a ticket support agents will take care to support you. Just out of suggestion I see you write a message to the support and after a while you write more, note that in this way your message is moved to the top and you end wait more time.

Hi. This theme looks awesome. I have a pre-purchase question. Does this have modal(pop up) features for notice, newsletter and more elements ? I think modal features are very useful. I can’t find it on your demo site. if you say no, do you have next plan? let me know. Thank you so much.

Hi amexclub4u and thank you for interest! :)
No actually Uncode is not packed with modal elements but you can use a few free plugin for this that are perfectly compatible with Uncode (for example check Popup Maker), if I’m not wrong you can check some implementation on our showcase: https://undsgn.com/uncode/showcase/

Hi! I’m having problems with the new VC dividers– I can use the feature, but I can’t choose a different default option – the options aren’t clickable. Is there a fix for this? I’m using chrome.

Hi evenenoksen! Unfortunately we are not able to replicate, here a quick test for you: https://undsgn.d.pr/Llde1z
Have you extra plugins that may interfere? Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

No, sorry!- the shape dividers, not the actual dividers. Sorry for not making it clearer. Everything else works fine, and I’m not using any plugins but yoast + the ones that came with uncode.

Edit: I am able to choose a shape divider in Safari, but not in chrome for some reason.

Hi! Have you opened a ticket as suggested? If you have an odd issue no other users reported we need to access your installation. Thank you!

Hi,

I know I’m outside of the support window but I was hoping to find a quick solution to the problem I’m facing. I currently Have an isotope grid setup at 3/12 at its largest but when it reaches the first breakpoint instead of resizing to 4/12 it goes directly to 6/12. Can you provide any insight on this issue?

Thank you so much!

Hi lirtle! This is the expected behavior, inside the breakpoints you have always even subdivision, in case you can modify the breakpoints to fine tune the layout (https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=9) or you can modify the app.js file about line 1024 (but this is something I strongly discourage).

Thank you so much! I was able to modify the app.js file very easily to support my needs.

Hi lirtle and thank you for confirm! :)
If you like our theme and our support don’t forget to rate the theme 5 stars from the downloads page: http://www.themeforest.net/downloads

I saw your theme feature with a calendar that features future events. Is this true? see link https://colorlib.com/wp/wordpress-themes-for-conference-and-event/

Hi sweetfinesse and thank you for interest! :)
Basically you can create any kind of websites with Uncode, the demo you refer is this one: https://undsgn.com/uncode/homepages/creative-event/
Uncode doesn’t have a native calendar but you can use most of plugins, maybe you can find some example in the “Artist & Events” section of our showcase: https://undsgn.com/uncode/showcase/

Hello! I’ve been using this theme for more than a year, and it’s capabilities continue to amaze me! Congratulations – and keep up the super work!

For a new project, I need to make ‘row’ sticky on mobile. Is that possible? If so, I will want to go ahead and buy another license.

Please advise | Thanks

Hi ishavikas1973 and thank you for appreciate Uncode! :)
No sorry this is not an option and I don’t a quick trick to make this working, sincerely I struggle figure out how a row should be sticky on mobile since the sticky row will make impossible to scroll the page, if you have some examples we can at least understand better and evaluate this feature. Thank you!

Many thanks for a quick revert!!

We have designed our post detail page to have a row with 4 icons (social share, bookmark, Play Video, Play Audio – Each Post has one video and one audio attached). In the layout, this row appears after the Header and Title, and before the post content.

As the user scrolls, we would like this row to become sticky, so that they have easy access to all 4 call to actions. Since, the content of this row is only icons, it does not take a lot of real estate on the mobile screen.

As an aside, taking full advantage of the power of uncode theme, we are designing the website not just as responsive, but adaptive – so the layout for mobile is completely different than that on pc.

Any pointers to make it work?

Best Regards!

Hi ishavikas1973! Ok understand now but we don’t have a quick code to suggest, this need a rework of the CSS and JS, moreover is different how the sticky columns works in Uncode on desktop, they are sticky but until you are in the same row (ex: https://undsgn.com/uncode/homepages/shop-split/), so you will be not able to scroll anyway. Sorry but we don’t have solution for this.

Is it possible to display the secondary menu on mobile? Anything I can add to CSS to enable this? Or is there a much simpler method? Thank you!

Hi ChronicQuip! Please note that when you browse the site from a device the top menu items are placed inside the main menu. Anyway of you want to show this are use this:

@media (max-width: 959px) and (min-width: 570px){
body.menu-mobile-centered .tablet-hidden:not(.social-icon):not(.menu-social) {
    display: block !important;
}
}
@media (max-width: 569px){
body.menu-mobile-centered .mobile-hidden:not(.social-icon):not(.menu-social) {
    display: block !important;
}
}
@media (max-width: 959px){
.menu-bloginfo {
    white-space: normal;
}
}

Good try! Just letting you know that when I add the code, it shows my “hidden” rows as well. I’ve decided to leave the second menu off for now. Thank you.

Hi ChronicQuip! Sorry I forgot to target the top menu:
@media (max-width: 959px) and (min-width: 570px){
body.menu-mobile-centered .top-menu.tablet-hidden:not(.social-icon):not(.menu-social) {
    display: block !important;
}
}
@media (max-width: 569px){
body.menu-mobile-centered .top-menu.mobile-hidden:not(.social-icon):not(.menu-social) {
    display: block !important;
}
}
@media (max-width: 959px){
.menu-bloginfo {
    white-space: normal;
}
}

Hey!

I have a row with two columns of 6. Inside one of them i would like to have a Masonry style media galery with rows made up of 3 images each. Unfortunately, i’m not being able to do this. When i go to “Blocks” in the “Media Gallery Settings” i chose “4/12” but i only get rows of 2 images.

I’ve been playing around with different settings and i was able to get rows of 4 pictures, but never 3. Any idea why?

Hi invisuallda! You need to act on the Responsive Breakpoints of the module, if your column is for example 400px and you have here bigger numbers you are inside a breakpoint, so if your column is 400px you need to insert something like 300 in the first and second breakpoints, this is really flexible: https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=9

Hi.

After days of debuging finnaly I found that all by problems with Uncode are based on Uncode Visual Composer.

1. Can’t change product thumbnails in shop view (only 1:1) 2. It wont work as expected with Yoast SEO or PayPal – there is some conflict, and if both are running I’ve got blank checkout page. Dissabling YoastSEO is the only option, but I have over 300 products with meta already given in Yoast :/ can’t change it to something else now. Dissabling Uncode Visual Composer instad of YoastSEO makes chceckout work good, but… you know, everything on main paige looks like coder’s nightmare :/

Any help? It all started after upgrading to newest WP, Woo, Uncode versions :/

Hi kodi_best! “Uncaught ReferenceError: Waypoint is not defined at init.js” means that your HTML is not properly rendered probably for a Memory Limit issue. Have you some Memory Limit notice in the System Status? https://support.undsgn.com/hc/articles/214000785
Anyway to debug please deactivate all extra plugins, then activate the WordPress debug mode (https://codex.wordpress.org/Debugging_in_WordPress), when you are ready you should see an error stamped in the page, you can also notify so we can check the code if you are not able to see the error. Since you have updated both WordPress both WooCommerce it’s possible you have a Memory Limit problem since 1&1 is a shared host (where you share resources with other users). Searching in Google you can see it’s also common on this host (link). Let us know!

Hi! I’ve changed Memory Limit by wp-config.php and page is working now. Thanks.

What’s left is my picture cropping in cart (nothing set in Apperance->WooCommerce works) and subcategories/products view.

Any idea? Nothing was changed in code. Cache cleared. Tried Child Theme creation. Tried old archive-product.php Nothing works :/

Hi and thank you for confirm about the Memory! No about this one I have no idea, as you can see from our videos everything is working as expected and we don’t have other reports, so something is happening in your installation, don’t know if related to plugins or server permissions. Try on a blank installation. Anyway I assume you are using the native Woo template and not a Content Block.

Hi, I’m trying to Defer Parsing of JS which I can do, however it seems to be breaking functionality of the menu on mobile devices. I want to try excluding this script url for the menu to try see if that works which I know how to do though, however i’m unsure how to find what the url to do so would be for the menu.

Would you happen to know the directly would be for the menus? example: /wp-content/themes/neutro/js/responsive-menu.js

Thanks in advance!

Hi and sorry for delay! Unfortunately I don’t understand the issue you have, is this related to some cache plugins? The scripts for the Uncode Uncode Menu are inside “/wp-content/themes/uncode/library/js/app.js” or “/wp-content/themes/uncode/ library/js/min/app.min.js” (if you use the min version based on Theme Options settings). Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Hi there,

I would like to includes the category tree to my product breadcrumb. For the moment, the breadcrumb is: `Home / Products / Product Name`. I am looking to have the following: `Home / Products / Product category / Product child category / Product Name`.

Have you any solution to help me to do that?

Thanks! David

Hi and sorry for delay! Don’t worry if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Hi Uncode. I cannot access Support via Envato. I’m getting this error message in Safari – {error response_type parameter passed”}

Hi. Thanks for your reply. I am not expecting lifetime support. It looked to me like the support website was not working because of that message. I have one question about headers because I cannot change the font size. If I renew support will the Envato work again? Regards

Envato login link work again

Hi and thank you for confirm! Maybe some temporary problem with Envato service. ;)

Hello, can I also upload my own fonts? I only see those from Google Fonts, and co …

Hi, yes confirmed it’s possible! Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Hello!

Would like to ask if there is a way to display quantity at the cart page below the item name, for mobile?

Currently the cart element does not show the quantity on mobile (works perfectly fine on desktop). Only the item name and price columns are shown.

We were provide this code to reveal the quantity column, but it causes the other price column to go out-of-screen.

@media (max-width: 959px){ .woocommerce td.product-quantity, .woocommerce th.product-quantity { display: block; }

Ideally the quantity selector should be displayed in a new row (rather than a column) on mobile. Would it be possible to do this?

Hi, maybe an easy solution is to reduce the padding of the cart table:

@media (max-width: 959px){
.woocommerce table.shop_table td {
    padding: 9px;
}
}

Hello! That is still somewhat problematic unfortunately, as the display may still go off screen for certain mobile phones. Also, even if it worked, the contents look really cramped.

Would it be possible to provide us some javascript code to place the quantity selector below the item name? It really is quite integral for us that a cart reflects the item’s quantity to be purchased. We can go about installing the code ourselves.

Thanks!

No sorry there is not a JS we can suggest, sincerely I don’t see the problematic issue you refer, just the padding are reduced on mobile to create room for all elements, in case you can also adjust the quantity field padding:
@media (max-width: 959px){
.woocommerce .quantity input.qty{
    padding: 7px;
}
}

Hi undsgn, i found a bug on Chrome, if i have AdBlock extension activated the background video (youtube) on my homepage doesn’t work. Can you fix it? Best.

Thank you! it works perfectly. Can you give me the code to edit this also with child theme? or you’ll publish this fix in the next theme update? Thank you again :)

Hi youexpo and thank you for confirm! ;)
Don’t worry we’ll publish an update pretty soon, these changes caught everyone unawares!

PS: If you like our theme and our support don’t forget to rate the theme 5 stars from the downloads page, this will helps us a lot to grow and allows us to continue the development of our theme! http://www.themeforest.net/downloads

Hi I’m using the body frame function, great one but it create then a shadow border all around the page (not grgeat with some white space content), i didn’t find the way to remove the shadow by css, please be kind send the code

Thank you for confirm! PS: If you like our theme and our support don’t forget to rate the theme 5 stars from the downloads page, this will helps us a lot to grow and allows us to continue the development of our theme! http://www.themeforest.net/downloads

5 stars done

Thank you!

Hello, how i can save all the settings from uncode customizer? i ask for a customer from me. Thanks for help!

Hi, we are sorry but we cannot provide support if you don’t have the purchase badge, I don’t say you are not a loyal customer (that is working for our direct customer), but we as author have also to abide by the terms of contract with Envato which is to the customer and marketplace own interests.

Just a question, came across this on google – doesn’t seem legit $8 for Uncode? https://www.themecanal.com/product/uncode-creative-multiuse-wordpress-theme/

Another quick Q: Excuse me saying this, but both Uncode & Salient seem to be neck and neck in regards to popularity and, I bought Salient a while ago, Something i dont see in your item description, Does Uncode have premade templates like when you click on “Backend Builder” in VC, then theres content blocks the author has made (not demo’s) more different sections one can use.

If you dont quite understand I can send a screenshot of what i mean.

Hi MatthewMurdoch! Uncode doesn’t have the blocks because you can import any of the 200+ pages of the demo (that is not possible with other themes), so you can simply import a page and copy the sections you need: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=3

Hi, Is it possible to have Contact form datepicker displayed in the same style on mobile as on desktop? Desktop – https://prnt.sc/jeqgy4 Mobile – https://prnt.sc/jeqh4g I know my support has now expired, but it would be greatly appreciated if you could point me towards the solution. Many thanks!

Hi, not sure if this work but this can helps hack the native browser date picker field, please try to paste this in the Theme Options > CSS:

.touch .wpcf7-form-control.wpcf7-date, 
.touch .wpcf7-validates-as-date{
  -webkit-appearance: none;
  padding: 20px;
  background-image: url("data:image/svg+xml;base64,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");
    background-position: 100% center;
    background-repeat: no-repeat;
}

Hi, it worked exactly as needed, thanks a lot!

Hi vadikcoma and thank you for confirm! ;)

Hi, I don’t know how but the video background header doesn’t work suddenly. Was any updates to affect this? I didn’t change any settings but suddenly the video background doesn’t work on my site.

Yes you need to update to 1.8.1.1, Vimeo changed the API few days ago and the required modifications are part of the last version of Uncode: https://support.undsgn.com/hc/articles/213454129

It works now! Thank you so much!

Thank you for confirm! :)

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