Hi,

You can set the Logo size on mobile, tablet and desktop as per your requirement from Appearance >> Theme Options >> General >> Logo, Icons. Please see this screenshot for the better understanding: http://prntscr.com/jkht75

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Actually, this is not the bug in the Theme this is just a single Option which works on two things on the product archive page columns on mobile and on the subcategories page on mobile version but you are also right that there should be two separate Options for both of these pages and I am forwarding your this feature request to our development team and they will look through it in next coming updates.

Thanks for your understanding.

Hi,

Thanks for your fast reply. I think your development is outstanding and it’s great to see this theme become one of the best I’ve seen. With the ever expanding theme-options it saves me so much time in customising scripts. #thumbsup

Thanks for your appreciation.
Have a great day.

Hi,

Sorry to say that it is not possible with the help of theme options, there is no option in the theme to achieve this.

Thanks

Hi,

Yes Our latest Porto WordPress Theme 4.4.1 is fully Compatible with the latest WordPress 4.9.6.

Thanks.

Hi,

When you notice that the WordPress theme customizer suddenly stops working and if the live preview in your WordPress dashboard was working fine before, then the most common reason for the issue is a plugin conflict. Even if you have changed nothing on your site or have not installed any new plugins, your issue still can be caused by a previously installed plugin, for example when a plugin was updated automatically or in case there are plugin leftovers on your website.

So please check your site after deactivating all the third party plugin hope you will not find an issue if yes then contact us through our support system with your site WP Admin Login details so we will check and solve it for you.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes our latest Theme is fully Compatible with the latest Woocommerce and some Yith Plugins as well like:

Compatible with YITH WooCommerce Wishlist plugin
Compatible with YITH WooCommerce Ajax Search plugin

And you can see fully compatible with plugins list that we confirmed on our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

Hi,

You should echo an image by pasting the code into your code:

<?php echo $featured_images; ?>

Please see this screenshot: http://my.jetscreenshot.com/30684/20180518-qpx8-12kb hope it will solve your issue if not then contact us throguh our support system with your site WP and FTP Login details so we will check and try to solve it for you.

Thanks.

I solved in other way, but thanks !!

Sound’s Great!
Most Welcome

Hi,

You can find/install the Demo Data from Porto >> Setup Wizard >> Demo Content please see this screenshot for the better understanding: http://prntscr.com/jjhst6

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

No you can not, that file only serve the add to cart form. Somewhere you have an action hook that take care of where the inventory message should appear, or you are using jquery/ajax to load the message. And this is the file i need.

I found it in woocommerce-theme.js file and had to remove the below codes to make it work as normal:

        $(document).on('woocommerce_variation_select_change', '.variations_form', function(e) {
            if ($(this).closest('.product-summary-wrap').find('p.price.d-none').length) {
                $(this).closest('.product-summary-wrap').find('p.price:visible').html($(this).closest('.product-summary-wrap').find('p.price.d-none').html());
            }
            $(this).children('.single-variation-msg').hide();
            if ($(this).closest('.product-summary-wrap').find('.single_add_to_cart_button').length) {
                $(this).closest('.product-summary-wrap').find('.single_add_to_cart_button').removeAttr('disabled');
            }
        });
        $(document).on('show_variation', '.variations_form .single_variation', function(e, variation, purchasable) {
            if (!$(this).closest('.product-summary-wrap').find('p.price.d-none').length) {
                $(this).closest('.product-summary-wrap').find('p.price').clone().addClass('d-none').insertAfter($(this).closest('.product-summary-wrap').find('p.price'));
            }
            $(this).hide();
            if (purchasable && $(this).closest('.product-summary-wrap').find('.single_add_to_cart_button').length) {
                $(this).closest('.product-summary-wrap').find('.single_add_to_cart_button').removeAttr('disabled');
            } else {
                $(this).closest('.product-summary-wrap').find('.single_add_to_cart_button').attr('disabled', 'disabled');
            }
            if (variation.variation_is_visible) {
                $(this).closest('.product-summary-wrap').find('p.price:visible').html($(this).html());
            } else {
                if (!$(this).closest('form').children('.single-variation-msg').length) {
                    $('<div class="single-variation-msg" style="display: none;" />').prependTo($(this).closest('form'));
                }
                $(this).closest('form').children('.single-variation-msg').show().html($(this).html()).show();
            }
            if ( !purchasable ) {
                $(this).closest('.product-summary-wrap').find('p.price:visible').find('.price').css('text-decoration', 'line-through');
            }
        });

Hi,

Thanks for sharing this and clearing my concept as well.

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi,

Please copy and paste the below given Custom CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the color value as per your requirement your issue will solve.

Thanks.

save_settings.php on line 44

Hi,

I think the Theme files are not updated properly, that is why showing this error. Can you please delete the theme files and upload the theme zip file again then extract it to your site. I hope your issue will be solved. We have tested the theme update already before releasing the update and did not find any issue in theme update via Cpanel or WP admin area. We have checked both ways to update the theme.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Yes the latest Porto WordPress version 4.4.1 is fully compatible with the latest WordPress version 4.9.6 you can easily update your WordPress version and use it.

Thanks.

Hi,

It seems that Porto Functionality files are crashed, so please go to wp-dashboard >> plugins and delete the Porto Functionality Plugin and upload the Porto Functionality Plugin again from wp-dashboard >> plugins and activate it hope you will not find an issue if yes then contact us through our support system we will check and solve it for you.

Thanks.

Hi,

Please check your site after deactivating all the third party plugins and also after removing the cache hope you will not find an issue if yes then we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details.

Thanks.

Hi,

Please check your site after deactivating all the third party plugins and also after removing the cache hope you will not find an issue if yes then we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details.

Thanks.

Hi,

Yes you are right on One Page Demo on a cell / mobile phone when you click on the hamburger and on a menu item it scrolls to you on the particular item section and it will not close by default because the page is not reloaded it works on the Id’s that is why you have to close it by clicking again on the hamburger icon this is the default functionality of the One Page Demo.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi

It seemed to me a bit daft that this function wasn’t working as standard as it wrecked the onepage theme.

I have now managed to get it to work by adding 2 bits of JS to the wp_head and wp_footer files using a free plugin called Custom css-js-php

Head needs:

(function(){ document.querySelectorAll(”#nav-panel ul li a”) .forEach(a=>{a.onclick=function(){ var s=document.querySelector(”#nav-panel”); s.style.display=”none”; })()

}})

Footer needs:

window.onload=function(){ document.querySelectorAll(”#nav-panel ul li a”) .forEach(a=>{a.onclick=function(){ var s=document.querySelector(”#nav-panel”); s.style.display=”none”; }

}})

I hope that you find this useful as I hope others do to.

Hi,

Thanks for sharing this valuable information with the Customers hope it will help other Customers if they want the same functionality as your’s.

Thanks.

I just did the test on localhost, I have the same problem.

when disable the functionality everything works, when active only the blank page is displayed I’m downloading functionality direct through theme options

Hi,

Strange because this plugin is required for the Theme so we have to debug your site please contact us through our support system with your site WP Admin Login details.

Thanks.

Hi,

To change image size: To change this setting now on the front end you have to go to customize >> WooCommerce >> Product Catalog and you can customize the store display from there.

Please read this doc: https://woocommerce.com/2018/01/whats-new-woocommerce-3-3/

You must need to regenerate the image thumbnails after making the change in size then after that check your site after removing the cache you will not find an issue.

After change the image size, you should regenerate all the thumbnails in Tools > Regen.Thumbnails on admin sidebar.

If your issue will not solve then contact us through our support system we will solve it for you.

Thanks.

Hi,

Can you please contact us through our support system with your site WP Admin Login details so we will check your site and solve the issue for you.

Thanks.