22360 comments found.
Hi mates, what is the version of actual theme? how can i see?;)
Hi there,
You can view the current theme version and full changelog here – http://wpexplorer-themes.com/total/changelog/ – this URL is always available.
If you have any questions let me know.
- AJ
Hello, any tips how to instal total theme and transfer all links etc without lose seo rank? thanks in advance
Hi,
In terms of losing SEO it has nothing to do with the theme itself, it has to do with how you are setting up the site.
Are you migrating your site from one domain to another? Or switching to HTTPS?
- AJ
I want to install Total theme i use still old theme
When you install the theme your links don’t change – all your posts/pages should have the same links. Were you using an SEO plugin before like Yoast SEO?
- AJ
I have both yoast and all in one
So you should only have 1 SEO plugin, if you use 2 they will conflict, cause issues and also slow down the site.
Does your current theme have any custom post types? That is pretty much the only concern is if you have custom post types that they are also added when switching themes and with the same name.
I see your support already expired, are you looking to purchase the theme again for a new installation or you didn’t use it since you bought it until now?
- AJ
I didnt used still
Gotcha 
“Does your current theme have any custom post types? That is pretty much the only concern is if you have custom post types that they are also added when switching themes and with the same name.” ?
- AJ
can i make theme with left and right sidebar? i see only left
Hi,
The default layout is a right sidebar. Are you perhaps referring to the vertical header?
- AJ
I want left and right header but no option
Sorry I don’t really understand do you want a site with 2 sidebars (left sidebar middle content and right sidebar) like this guide – https://wpexplorer-themes.com/total/add-double-sidebars-layout/
Or do you want to move the vertical header like on this demo – http://totaltheme.wpengine.com/lefty/ – to the right sidebar?
Thank you1
- AJ
How to add special recent posts widget on middle ?
Main widgets are in left sidebar
Hi,
I don’t understand what you mean by “How to add special recent posts widget on middle”? Can you explain? Do you have a mockup perhaps? Thanks!
- AJ
how to add and where this code https://wpexplorer-themes.com/total/snippets/move-nextprevious-links-to-the-top-of-posts/
The code should be added to your child theme’s functions.php file. If you don’t have a child theme you can download a sample one here – https://wpexplorer-themes.com/total/docs/child-theme/
- AJ
I see some weird issue when using the Mobile Menu Style = Full Screen Overlay. When we click the toggle menu it will always scroll page up to the top no matter where we are position on page. This not happen with other mobile menu style. It cause bad experience if we are reading in the middle of the article then click the menu button and suddenly we are on top of the page and have to scrolling down to read the article again.
You can use some CSS to change this, the reason this happens though is because when you open the overlay menu the theme must remove the site scrollbar incase the menu is very large when you scroll it only scrolls inside the menu and not the full site.
If you have a smaller menu you can use some CSS to keep the scrollbar enabled. On what site is this?
- AJ
If you add this CSS to your site does it work?
body.wpex-noscroll { overflow-y: auto !important; position: static !important; }
I’ll look into adding a filter so you can disable it via PHP instead if you prefer.
- AJ
Yes it does!
Thank you so much four your support AJ.
We already enable to use dynamic template for post type but can we make it work for specific categories as well? The snippet would be helpful. This is in case if I would not want to create another post type. The dynamic template would make the process faster than open page builder every time.
Thank you.
Of course you can! Example:
add_filter( 'wpex_get_singular_template_id', function( $template_id ) {
if ( in_category( 'category-slug-1' ) ) {
return 4; // Change this to the ID of your template
}
return $template_id;
} );
- AJ
Thank you so much. You should add it in category settings follow the redirect option 
It is awesome!
The problem with adding it in the Category settings is the theme would have to loop through all categories attached to a post to check and it can be a slow process. It’s much much faster and optimized via code.
I am not wondering you’ve already think about this, especially for the best performance.
Thank you.
- Emily
If you have issues with the snippet let me know!
Hello! At the last update, WPBakery / Visual Composer Front End Editor stopped working. I have the following versions:
Total: 4.6.6.1 WPBakery Page Builder: 5.4.7
When I try to use the Frontend Editor, I get the following javascript error: Uncaught TypeError: Cannot read property ‘setSortable’ of undefined at n.setSortable (frontend-editor.min.js:7) at vc.ShortcodesBuilder.buildFromContent (frontend-editor.min.js:3) at Object.vc.build (frontend-editor.min.js:9) at frontend-editor.min.js:9
The backend editor works fine.
Also, maybe related, the Tabs no longer work. When I select a tab, it takes you to the bottom of the screen in stead of changing tabs. Maybe related?
Thanks, Seth
Hi Seth,
The front and backend should be working correctly in the latest versions. Usually this sort of error is because your browser is loading the old scripts with the new builder. Have you cleared all your site and browser cache?
- AJ
Hi AJ. I cleared my browser cache and the server cache. Same results.
Seth
Are you using any 3rd party WPBakery addon plugins?
And is Wordpress all up to date?
Oh and can you share the URL so I can look? If tabs aren’t working on the front-end this could mean there is a javascript error coming from a 3rd party plugin.
- AJ
Templetara is installed and active. (Deactivating it did not seem to fix the problem.) WordPress is up to date (4.9.6).
Thanks for the URL very helpful.
Your site is missing a lot of code. I see you are using some plugin to minify/compress all the html and scripts. I can’t tell which plugin you are using, is it perhaps “Autoptimize”? You’ll need to purge the caching of the minification plugin so it can generate the correct code and load the newer scripts.
- AJ
Additionally your site is loading jQuery from Google – https://cl.ly/rdxV – which can be a big issue. Your site should always load jQuery from your own site using the core WP jQuery file. Are you doing this manually or via a plugin?
- AJ
THANK YOU!! I had totally forgotten that “Speed Booster Pack” was active. I turned it off and everything started working. (And it was that plugin that was pulling jQuery from Google.)
I appreciate your speedy help! Seth
Oh great!
Let me know if you have any other issues or questions Seth
- AJ
ps: The theme is on super sale now if you did want to pick up a license for another client and/or renew your support.
Support renewed!
wow, thanks!
As always if you need anything else, let me know and now you can also submit private tickets if needed https://wpexplorer-themes.com/support/
Hi AJ,
I’m not sure what I’ve done wrong, but I’m having an issue with the Portfolio items, which I’ve never used before. I have a Portfolio page created here:
http://37.60.249.211/~davidbr9/gina/portfolio/But when I click on an individual portfolio item, I get an error that says “Record not found.” Can you tell what’s going on?
David
Hi David,
There is nothing inside the theme that says “Record not found” but I do see on your site that the page isn’t loading completely so there is clearly some sort of PHP error on the site. Have you tried disabling plugins to test? And double check any added PHP code in your child theme’s functions.php file (sometimes a custom will copy a snippet online but it’s incorrect).
- AJ
Well, good news and bad news. I figured out that if I disabled the Visual Composer plug-in, the portfolio post displays. Of course without the visual composer enabled, the site looks broken—but at least it loads the code on the page!
The child theme seems to be clean. I created this site by cloning the client’s existing site and installing it on my server while I do the work. There were lots of plugins, all of which still exist, but are de-activated (and the directory names changed so there’s no accidental loading going on). The only active plugins are …
Contact Form 7 ManageWP (which I have used with Total before, but I guess I haven’t used to manage portfolio posts) Slider Revolution Templatera Wordfence Security (And Visual Composer, when I have it activated. It’s off now.)
All those plug-ins have played nice before with Total, so I can’t figure out what might be doing it.
I copied the code used on your page to my local host and I didn’t have any issues at all. That said, the quotation marks in the builder code in your post aren’t formatted properly – https://cl.ly/remY (see how the ones in the page are a bit curly).
If you create a blank portfolio page does it work correctly?
Also if you enable WP_Debug – http://wpexplorer-themes.com/total/docs/enabling-wp-debug/ – and re-enable the page builder do you see any new errors on the page?
- AJ
I don’t know why some of those quotation marks are curly—but I don’t think that’s the issue. (The page you were looking at is actually displaying fine when Visual Composer is on, which it is now.) Where do I look for errors when wp_debug is on? I turned it on, disabled and re-enabled Visual Composer.
EDIT: I just found php_errorlog, and I don’t see any errors since May 10 listed there.
When you enable WP_Debug if the server is setup correctly it should display the error notice right under where it says “Record not found”.
The weirdest thing here is that the WPBakery plugin does have the notice “Record not found” in their script but it would only display during an error in the editor not the live site.
I have never seen the issue before so it’s extremely hard to troubleshoot here in the comments. Did you want to share temp WP and FTP logins with me so I can look for you and make sure everything is working correctly? If so you can do so here – https://wpexplorer-themes.com/support/ – simply request that your ticket be assigned to AJ.
- AJ
Okay, just submitted it. Thanks!
Looks like my support guy replied back. Did he get the issue resolved for ya? If not, let me know!
- AJ
Just got a chance to look at it, and yes! It’s working now. I appreciate all your help (as always)! Thank you.
Hi,
How can do we create a full width but still maintain padding?
Thanks
Hi,
I’m not sure what you mean. Are you referring to full-width rows or your whole site full-width? If you are referring to making your site layout full-width but add some space around it you can with a little CSS.
Any chance you can share the URL in question and perhaps a small mockup so I can understand what you want to do? Thanks!
- AJ
Hi,
Yeah i was looking at making my site full width, using full-width and full screen settings.
But with those settings the content is right up to the edge of the page so not sure if im setting the pages up correctly.
Here is a url for what is happening for me, http://new.culchethhigh.org.uk/test-page/
Thanks
To make your site full-width you don’t want to use the full-screen page layout. What you want to do is modify your main site container width – https://wpexplorer-themes.com/total/docs/customize-your-layout-widths/ – by default it’s 980px but you can make it 100% instead. This will make your header, footer and content all 100%. However, if you look at the bottom of the doc link you will see Total has a ‘max-width” setting so your site will be maxed at 90% to keep some padding. You can edit this to something larger if you want less padding like 96 or 98%
Hi thanks for the reply.
Im still struggling to get my head around this.
So ive now got my pages set as Full Width with No Sidebar. Ive been attempting to change the Max Width option but my content still is reaching the edge of the browser.
Im changing to various values and not seeing the content change. or the titles. I can make my header full width but everything else seems fixed.
Sorry to be a pain could you assist further? thanks
Hi,
The test page is still showing as a full-screen page – https://cl.ly/ro1p – double check the page settings when editing the page to see if you manually set this page to the full screen layout – https://wpexplorer-themes.com/total/docs/content-layouts/
You can actually test the post layout in the browser – http://new.culchethhigh.org.uk/test-page/?post_layout=full-width – so you can see when set to “Full Width (aka No Sidebar) the content is centered.
- AJ
Hi, thanks again for your advice.
So i have no added the page with no margins and can change the Main Container width to 100% but it still doesnt fill the full width of the page, i hoped i could get it full width then add padding in. thanks
Hi,
I mentioned this a couple comments ago, the theme does have a default max-width of 90% on the container – https://cl.ly/rsBA – this is for responsiveness. You can set your max-width to 100& via the customizer settings at Appearance > Customize > Layout > General > Max Width if you want the content to touch the edges. Or just make the width something larger if you want less spacing such as 98% (will add 1% padding to each side)
- AJ
Hi AJ, I have re read these above comments and gone through everything as recommended but still unable to get this to work. If i inspect the element and change the code from there, then it changes the site, so i can edit the following:
body.content-full-width #content-wrap .content-area, .content-full-width .content-area, body.content-full-screen #content-wrap { width: 90% !important; max-width: none !important;
but if I try to make any changes in customizer, then it has no effect on the site itself, I know the inspect changes doesnt make a permanent change but i can see the code is working.
Happy to give access to the site to see if you can see where im going wrong?
Thanks
Hi,
I see you already added some custom CSS to your site to remove the max width. But in terms of the customizer this is all that needs to be done: https://cl.ly/rvfr
- Set max width to 100%
- Alter container width to whatever you want. I would recommend a value like 95% to keep some site padding.
- AJ
thanks for the video, that made total sense now, I was making only one change rather than them both at the same time, totally get this now.
Thanks for your patience and assistance
Hi AJ, Thanks for your help on my previous query. Hope the rush out of town was nothing serious. I was just wondering. The main call to action buttons on most of our pages for example here https://cads.co.uk/portfolio-item/scia-engineer-bim-modelling-analysis-and-design/ were styled differently to the theme button. I wanted to add a button in a sidebar on one page but the only way I can think to do this is use the theme_button formatting in a text box but the styling of that button is different so I am assuming the person who did the graphic side of things has used custom css in the style sheet somewhere.l Any ideas how I could make the theme_button formatting match those of the CTA buttons please? Thanks for your continued support. All the best Alex
Hi Alex,
Are these the buttons you are trying to replicate? https://cl.ly/reF6
In Total you can tweak your default button styles across the whole site via the Customizer at Appearance > Customize > General Theme Options > Links & Buttons. More info here – https://wpexplorer-themes.com/total/docs/button-colors/
So you can alter the default theme button color, font size, border radius, padding..etc.
And if you want to add a button in a text box on the sidebar all you need to do is give the classname “theme-button” to the link like such:
<a href="URL" class="theme-button">Text</a>
Let me know if that isn’t quite what you are looking for.
- AJ
Hi AJ,
I just uploaded a print.css to my child theme as described here:
https://www.wpexplorer.com/wordpress-print-ready/However it doesn’t seem to have any effect on the print. Do I need to include a link to the css somewhere?
Thanks!
Hi,
Simply adding files in a child theme doesn’t load them onto the site. For scripts you need to add code to the child theme’s functions.php file to load them. Example: https://developer.wordpress.org/reference/functions/wp_enqueue_style/#user-contributed-notes
However, if you are using a child theme you don’t have to upload a print.css file you can put all your CSS for printing in your child theme’s style.css file and not load extra files to keep things faster. Like such:
@media print {
YOUR CUSTOM CSS HERE
}
- AJ
That does the job. Thanks!
Hi AJ, I am using NSP’s Re-order plug in to sort my portfolio based on URLs. It wasn’t working as it was supposed to and here is NSP’s response:
“As far as i can see (without a login) the page uses Isotope JavaScript framework for absolute positioning of elements. That mean even if the elements are in correct order in html, they may appear in different position, per Isotope algorithm (available space). You should check with your theme if can disable the Isotope and use different urls for the categories, allowing the customized order to pass through on front side and apply accordingly.”
Is there a way to do this? Thanks! -jim
Hi Jim,
The theme does use the isotope Script but only if enabled when using either the Portfolio Grid or Post Types grid plugins and the grid is set to “Masonry”. Which you can easily disable (it’s actually disabled by default) – https://cl.ly/rdNM
However, if you are using a filter on the grid then you will change the option here – https://cl.ly/reqg – which keeps isotope enabled but uses a non-masonry layout mode.
- AJ
Hi AJ, Just following up on this previous thread after a while… I tried your suggestion, but it didn’t help with the sorting. So I checked again w/NSP. Here’s what they wrote…
“I checked into this, but the widget you use for the visual editor does not support static links for grid filter. I suggest to turn that off altogether or search the internet for such widget which will open new page instead inline filtering. You should get in touch with the theme creator, he might guide you to right direction.”
Any thoughts or advice? Thanks! -Jim
Hi AJ, Following up on my question above about the NSP plug in (which I’d still love to get an answer to), I notice that their Advanced Post Types Order (which allows separate ordering for each page) plugin works for pages w/no Grid filter, and their basic Post Types Order (which allows only one sort across the entire site) does work with portfolio grids with filters. I’m trying use the Advanced Post Order so that I can have sep. ordering by page – with filtering. Thoughts to make this work (with the additional info above)?
If it still makes sense to follow NSP’s advice, I’d love your advice on a widget to fix this, or another approach.
In addition, I followed your advice in this video https://www.youtube.com/watch?reload=9&v=ifhQ7Fb-0lE it works fine for the first filter item in the list, but selecting the other buttons, things go a little haywire: the animation gets funny, the grid shows the wrong images (or no images) for a given portfolio item, and even puts some random portfolio items by themselves at the bottom of the page. Can you tell me what might be wrong? I can send you a link if that’d be helpful.
Thanks! -Jim
Hi Jim,
This is AJ again the theme developer. When I test the plugins it all works well and I don’t see any issues with the filtering (wrong items, animation, etc). Are you able to share a link to the live site so I can see what you have setup and why it may be acting up?
- AJ
First, it loads with out any portfolio categories set (which may be something I need to configure?) and with no proper ordering going on (it sorts by posted date order rather than what the Advanced Post Order plugin is set to).
Next, if you click on the Editing (category) button in the Nav bar, it works pretty well. It at least filters correctly, although the order is still wrong.
Then clicking on any of the other options, things really go haywire. Not only are portfolio elements shown that are outside the category, but they fly in from strange places, are behind other page elements below and some just show up as white until you click on them (scroll down to see what I mean).
That help clarify the problem (or at least the symptoms)?
Let me know if you need me to email you a temp login to look behind the scenes. Thanks! -Jim
Hi Jim,
Thanks for sharing the URL this really helps.
- Regarding the ordering: If you do not have the order plugin set to work automatically for all queries make sure to set the correct order in the module settings – https://cl.ly/ssHb – these plugins basically work by setting a menu order to your items so if the plugin isn’t automatically filtering all queries you should set it manually.
- Regarding the animations/filter: The issue here is with the lazy load functionality on your site. Because your images are lazy loaded the filtering can’t properly modify the grid as you have images that are not get loaded and thus they have a height/width of 0 so the filter can’t properly re-arrange items as the dimensions of some of the items are unknown. I believe you are using the JetPack lazy load function, however, I added a fix for that in Total 4.7 to disable lazy load on isotope grids. However, because you are adding the filter not via the native portfolio grid settings but rather using the menu module the skip-lazy class isn’t being added. There is an easy fix though, if you enable masonry by default on the portfolio grid module – https://cl.ly/ssL5 – the correct class will be added so that JetPack doesn’t apply lazy loading to the image grid and cause issues with the filtering.
- AJ
Hi AJ, Thanks for the suggestions. Unfortunately, neither seemed to make a difference. I set Order By to Menu Order and Grid Order to Masonry. All the same problems are occurring.
Jetpack Lazy Load is not (wasn’t) turned on.
I also tried turning off Advanced Post Order for this page and that didn’t seem to improve any of the problems.
Other suggestions? Thanks much, -Jim
Hi Jim,
- I have double tested the order plugin and it works just fine for me on my test server. Did you clear your site cache after altering the order? It is possible there is a bug in the plugin or the current setup. If you want to share logins myself or my support staff can log in and check – https://wpexplorer-themes.com/support/
- There is still a lazy loading function enabled on the page though if it’s not coming from JetPack then it’s coming from somewhere else. Can you double check all plugins/scripts? You can see that lazy loading is enabled as when you scroll down the page the images fadeIn.
- AJ
Hi AJ, I sent a support email w/the login info a few minutes ago. I hadn’t tried clearing the cache before you sent this, but I tried and it didn’t help.
I searched all over and couldn’t find anywhere else that is set to lazy loading.
Let me know if you need any more tests on my end. Thanks, -j
Looks like my support guy assigned the ticket to me but forgot to let you know. I had to leave town for a bit. Will look and get back to you right now. Thank you for your patience!
- AJ
Hello AJ – hope you’re well?
Having used Total for my clients a couple of times now I figured it was about time I revamped my own site using Total!
I have a very simple CSS thing I can’t resolve… I added a style for dotted underlined text links, but the style is also applying to the social icons, which I don’t want.
http://aroundorover.com/link-test/Should I be targeting a different style for the text links, or do I need to add something for the social icons to prevent the dotted line showing there too?
Thank you very much,
Pete
Hi Pete,
I am doing well thank you
I would just reset it for the social links:
.entry a.wpex-social-btn {
border: 0;
}
Of course you could also instead just target the text blocks like such:
.wpb_text_column a { border-bottom: dotted 1px #ffffff; }
- AJ
Thanks AJ – perfect!
Hey there, great theme and support. Quick question: Any idea why my mobile menu has disappeared? Everything is updated etc, nothing was changed…it’s just…gone. Thanos’ snap maybe?
Any help would be appreciated. Thanks in advance
https://youthreach.ca/Hi,
For some reason the code for the toggle is missing.
- Your site – https://cl.ly/reFJ
- Correct code – https://cl.ly/re3G
Did anyone make any manual modifications to the theme?
- AJ
Thanks for getting back.
None made that I’m aware of, no. It is curious. Is there something I can do? Where can I add it back?
Thanks again
Hi,
It’s pretty much impossible for me to know what’s going on without looking in the backend. You can submit a private tickets with logins – https://wpexplorer-themes.com/support/ – but you do need to renew your license to submit private tickets.
Basically the code for the mobile menu toggle is added by the file located at Total/partials/header/header-menu-mobile-icons.php which should look like this – https://cl.ly/rfCZ
The only reason for the code to be missing is if someone modified this file either in the core files or via a child theme. On your site it’s loading the outer class but the inner code is missing – https://cl.ly/rdPi – and the only way for it to be missing is if it’s been removed manually.
Are you able to double check? You can do so via FTP or via Appearance > Editor.
- AJ
Hmmm, thanks for the reply. However I had a look at the file header-menu-mobile-icons.php and it is identical to yours. All code is present and where it should be one the server. Very strange, the mobile menu still doesn’t show up
Are you using some sort of menu plugin to alter the default menu location for the header?
If you renew your support license you can open a private ticket with logins so I can double check via PHP. If you can’t afford to renew at this time if you send me an email address I will email you directly and you can reply back.
No one else is having the issue and there is no reason for the code to be missing unless the way the default menu works has been tweaked somehow. I’d be happy to look though.
- AJ
Hey AJ, Ya, can’t really commit to renew the license at the moment. Still have zero idea why the mobile nav has vanished.
The site is pretty simple and as far as I can see there hasn’t been any tweaks to the code. Also, i’ve turned off all the plugins and the error still persists.
Did you want to give me an email address where I can email you privately as mentioned in my last comment? I don’t actually have access to your ThemeForest account information so I don’t know your email address you’ll need to provide me with one – thanks!
I agree it’s very strange and no one else has the issue so I am not only eager to help but also curious as to why it’s happened.
- AJ
Email sent
Background Images not showing on mobile site. I have a website where i have some rows with images as backgrounds. However the image backgrounds are not visible on on the mobile version of the site. www.gwahydro.com
Hi,
I’m not seeing any background images because they appear to be linking to your localhost – https://cl.ly/reLG
And it doesn’t look like your images were migrated either to the live site, for example – http://www.gwahydro.com/wordpress/wp-content/uploads/2018/04/IMG_2395-e1525088520753.jpg
How did you move your local site live?
- AJ
thanks for your reply. I moved the site from localhost on my PC by uploading the files to cpanel. then i exported the database. yes, i have seen the broken image link pointing to my localhost. how do i fix that now?
fixed it. by changing the links in phpmyadmin via cpanel. Info link is here. https://www.inmotionhosting.com/support/edu/wordpress/migrating-wordpress-inmotion-hosting/correct-image-links
Great! I’m glad you were able to get things fixed up
Hi,
When i post a link to one of my portfolio categories, a preview image is retrieved, but it’s got nothing to do with the thumbnail i have in the category…
Example here : http://www.laurentfabry.com/photographie/sport/ (instead of a sport image such as the one used as header on the page of my site, posting a link to this page retrieves something totally different, which i believe comes from the slider of my home page !)
Thanks in advance for your help
Hi,
The theme by default will set a background on the header if defined on the category, it’s impossible to pull a random image. Can you double check your category settings – https://cl.ly/reMC
- AJ
Hi AJ, here is the admin page showing my header image is set, and same as what’s visible on the public page :
https://ibb.co/gj2jFdHi,
Sorry maybe I’m not understanding the issue. The image in the backend is matching what is on the front-end. So where exactly do you have the issue?
When you say “When i post a link to one of my portfolio categories, a preview image is retrieved,” Are you perhaps referring to social media? Like posting on Facebook or Twitter?
If so..for those sites to retrieve the images you want you need to setup Open Graph meta tags on your site. This is done by most good SEO plugins (you should be using an SEO plugin) such as Yoast SEO. This way you can define the correct images used for Social Media.
After setting your Open Graph meta tags on your site you will probably have to clear the cache as well using tools like this – https://developers.facebook.com/tools/debug/
- AJ
ps: If you want to renew your support license the theme is on super discount now
Hi AJ,
Thanks for your great support, you gor me to grab another license with support extended !
I didn’t know about open graph thing, it works perfectly, although i took much longer to work on the home page…
Take care
Awesome! If you need anything else let me know. I hope you had a nice weekend.
- AJ
Hi AJ, yes, i would need somethhing else : i have a new question unanswered for about 10 days…
Sorry for the delay, I will be replying to any pending comments today. Thanks for the heads up!
Hi AJ, plenty of errors in the console indeed !
Access to font at ‘https://www.laurentfabry.com/wp-content/themes/Total/assets/lib/ticons/fonts/ticons-webfont.woff2?v=4.8' from origin ‘http://www.laurentfabry.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. ticons-webfont.woff2:1 Failed to load resource: net::ERR_FAILED /projet-photo/hotellerie/brit-hotel-chambery/#contenu_lf:1 Access to font at ‘https://www.laurentfabry.com/wp-content/plugins/js_composer/assets/css/lib/vc-entypo/fonts/vc_entypo.woff' from origin ‘http://www.laurentfabry.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. vc_entypo.woff:1 Failed to load resource: net::ERR_FAILED /projet-photo/hotellerie/brit-hotel-chambery/#contenu_lf:1 Access to font at ‘https://www.laurentfabry.com/wp-content/plugins/js_composer/assets/css/lib/vc-open-iconic/fonts/vc_openiconic.woff?54101537' from origin ‘http://www.laurentfabry.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. vc_openiconic.woff:1 Failed to load resource: net::ERR_FAILED /projet-photo/hotellerie/brit-hotel-chambery/#contenu_lf:1 Access to font at ‘https://www.laurentfabry.com/wp-content/themes/Total/assets/lib/ticons/fonts/ticons-webfont.woff?v=4.8' from origin ‘http://www.laurentfabry.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. ticons-webfont.woff:1 Failed to load resource: net::ERR_FAILED /projet-photo/hotellerie/brit-hotel-chambery/#contenu_lf:1 Access to font at ‘https://www.laurentfabry.com/wp-content/plugins/js_composer/assets/css/lib/vc-entypo/fonts/vc_entypo.ttf' from origin ‘http://www.laurentfabry.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. vc_entypo.ttf:1 Failed to load resource: net::ERR_FAILED /projet-photo/hotellerie/brit-hotel-chambery/#contenu_lf:1 Access to font at ‘https://www.laurentfabry.com/wp-content/plugins/js_composer/assets/css/lib/vc-open-iconic/fonts/vc_openiconic.ttf?54101537' from origin ‘http://www.laurentfabry.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. vc_openiconic.ttf:1 Failed to load resource: net::ERR_FAILED /projet-photo/hotellerie/brit-hotel-chambery/#contenu_lf:1 Access to font at ‘https://www.laurentfabry.com/wp-content/plugins/js_composer/assets/lib/bower/font-awesome/fonts/fontawesome-webfont.woff2?v=4.7.0' from origin ‘http://www.laurentfabry.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. fontawesome-webfont.woff2:1 Failed to load resource: net::ERR_FAILED /projet-photo/hotellerie/brit-hotel-chambery/#contenu_lf:1 Access to font at ‘https://www.laurentfabry.com/wp-content/themes/Total/assets/lib/ticons/fonts/ticons-webfont.ttf?v=4.8' from origin ‘http://www.laurentfabry.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. ticons-webfont.ttf:1 Failed to load resource: net::ERR_FAILED /projet-photo/hotellerie/brit-hotel-chambery/#contenu_lf:1 Access to font at ‘https://www.laurentfabry.com/wp-content/plugins/js_composer/assets/lib/bower/font-awesome/fonts/fontawesome-webfont.woff?v=4.7.0' from origin ‘http://www.laurentfabry.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. fontawesome-webfont.woff:1 Failed to load resource: net::ERR_FAILED /projet-photo/hotellerie/brit-hotel-chambery/#contenu_lf:1 Access to font at ‘https://www.laurentfabry.com/wp-content/plugins/js_composer/assets/lib/bower/font-awesome/fonts/fontawesome-webfont.ttf?v=4.7.0' from origin ‘http://www.laurentfabry.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. fontawesome-webfont.ttf:1 Failed to load resource: net::ERR_FAILED
Hi, can i get an answer, please, as a supported client, and being annoyed with this issue for about 10 months… ?
Hi there,
So all these errors are server related, Access-Control-Allow-Origin errors mean that your server is preventing access to the fonts so they can’t be loaded. You need to contact your webhost so that they edit the security on your site to allow custom fonts to load (should be a quick and easy fix) or if you are using a security plugin you need to tweak the settings accordingly.
This issue is very unusual for standard webhosting and pretty much any managed WP hosting should allow custom fonts by default, but if you are using a dedicated server it’s possible that you need to define your Access-Control-Allow-Origin manually.
- AJ
ps: Please be sure to comment on the original comment for followup, to ensure a quick turn around. This reply was posted on a thread about something completely different (facebook thumbnail). Thanks!
Hi AJ, thank you,
Sorry about mixing the comments, i will continue on the proper thread, since i’m not convinced about your answer, i’m afraid…
Good afternoon AJ
How are you doing today? Hope you’re having a good day. I’ve just updated to v4.6.6 and noticed a bit of a difference in the fixed site top mobile menu height when it’s closed. It looks to be about 1/2 the height it was on v4.6.5, meaning the padding seems to be reduced around “menu”. It also appears like there’s about twice as much padding above the logo (below mobile menu bar) than below the logo where the content starts.The other mobile menu choices seem to be fine.
Can this be adjusted with some css or in the customizer?
Thank you in advance for your assistance AJ. And have a good evening.
Bill
Hi Bill,
I’m having an ok day, Envato is being a bit weird today causing some stress but hopefully it will be fixed up shortly
Darn, thanks for the heads up. This is a pretty ugly bug. So I will submit a 4.6.6.1 update right now with the fix. Thanks for the heads up! It is an easy CSS fix though. I started adding functionality for custom icons/section in this mobile menu style and accidentally uncommented the incorrect code (not quite done yet) before the update.
Thanks for letting me know Bill and sorry about that,
- AJ
No worries AJ. Thanks again for your help and the update fixed the challenge.
Have a great day. Bill
Hi i submit a ticket in https://wpexplorer-themes.com/support 3 days ago, please answer and fix my problem.
i have 3 problem in admin and front end. please check: 1:dont click to home page in blog page. 2:dont scrool with visual composer in rtl direction. 3:please check image with (name attach): i have problem in rtl mode. please if you need change language admin to english. thanks. please check my submit ticket in https://wpexplorer-themes.com/support
Hi,
This is AJ the theme developer. I see you submitted a ticket and my support staff has replied to you already a few times. I’m going to read through them and see if I can personally help you sort this out asap.
- AJ
Hi,
There isn’t any new replies to your tickets – https://cl.ly/reNW – all the latest replies are from me or my staff.
But I will respond to the last ticket regarding these 2 issues.
- AJ
I just sent you a reply – https://cl.ly/rdtv
Hi! I forget how to do this and can’t find it in the docs. I created a page with the visual composer login form. Where do I customize the username/password? Once logged in to it it redirects to another page. Should I set that page to private or password protected? Thanks AJ!
Update: I think I just add a new user and label them as a customer so they can’t access the rest of the site, correct? If yes, then is there a way for the page to load through that redirect without it being set to published? When I switch it to private or password protected it doesn’t load after login. I don’t want someone to just later on be able to copy and paste that page and load it.
Hi,
When using the login form you can enter a URL for a custom page you want to be redirected to after login – https://cl.ly/rcN4 – by default WordPress will redirect to the same page.
I don’t understand what you are trying to do though in terms of adding people. You mentioned adding someone as a customer, are you trying to add your client to the site or an author? Or are you trying to have people sign up for the site for your WooCommerce shop?
What do you want to accomplish exactly?
- AJ
Sorry if I wasn’t clear. I did the redirect as you mentioned but it only redirects if the url I put in there has that page set to published. So basically then once someone has that url they wouldn’t need to login anymore since it’s not a private page.
For the login I wanted to know how to make a custom user/pass. So I thought I had to create a new user in wordpress and the default choices were customer, subscriber, admin etc so I assumed ‘customer’ gave just viewing rights. It seems to work fine.
So basically I want members only of the golf course to go to this page: http://newportnational.com/members/ and after logging in (all with the same user/pass) go to this page http://newportnational.com/members-area. But I don’t want that second page to load if someone just pastes that url in which currently is the case. Hopefully this was the correct way of going about this. Thanks!
Oh…
Ok so you basically want to redirect any NON logged in users that try and visit the members-area page to the login or the homepage. This i quick simple but requires either a plugin or some custom code. If you have a child theme the code is very simple.
Example:
add_action( 'template_redirect', function() {
if ( is_page( 'members-area' ) && ! is_user_logged_in() ) {
$redirect_url = home_url( '/members/' ); // Change this to wherever you want people redirected to
wp_redirect( esc_url( $redirect_url ), 307 );
}
} );
That would go in the child theme’s functions.php file.
- AJ
Thank you!
I’m having a problem with variable products in woocommerce. The variation images or prices don’t display when a variation is selected. but they will display fine when they’re placed in a cart.
Hi,
Any chance you can share a live URL with the issue so I can check it out. The theme itself doesn’t modify the way prices are displayed or the variation functions so it should be working correctly. Do you have any 3rd party WooCoomerce plugins active and if so, have you tried disabling them?
Also is everything up to date on the site?
- AJ
I believe everything is up to date and I don’t think I have any 3rd party WooCommerce plugins. (I’m new to this)
Does this link work? http://box2053.temp.domains/~savimade/product/test-product/
-Lincoln
Hi Lincoln,
I’m liking what you’ve done so far on the site! I do see a javascript error on the site that could be breaking the WooCommerce’s javascript – https://cl.ly/rc80
Can you log in and go to your plugins dashboard and disable any 3rd party WooCommerce addons. It looks like there is a stripe gateway addon active that may be throwing this error.
- AJ
Also when adding your variations, you have given each a custom price correct?
You were right! it was the stripe add-on that was causing the problem. Works like a dream now.
And yes I gave a variation a custom price.
Thank you for your help.
Is there ANY way to get the VERSION shown on the download page so a paying subscriber can see if they have already downloaded and applied an update?
Hi,
Unfortunately Envato doesn’t show the version number here in your downloads and as an author it’s impossible for me to add that. But the changelog and version number can always be found here – http://wpexplorer-themes.com/total/changelog/
More importantly if you log into your WordPress site and go to Theme Panel > Theme License and activate your license you will receive notifications in your WP dashboard if there is an update available. More info on the docs here – http://wpexplorer-themes.com/total/docs-category/updates/
The current version is 4.6.6 – https://wpexplorer-themes.com/total/docs/locate-current-theme-version/
If you have any issues or concerns with the update process let me know!
- AJ
Hi there,
I have a question regarding the retina features. I am sitting on a 5K iMac here and I uploaded a retina logo into the customizer. But the logo does not use the retina image – it uses the normal logo.
Is this because of retina.js?
Hi,
The logo uses it’s own code for retina. In order for it to work you do need to make sure you entered a height for your retina version in the Customizer (right under the option to upload your standard logo) as well as a custom retina logo. The height is required for the retina to run so that it can display at the correct dimensions.
Did you enter a height value? This height should be the height of your native logo display so the retina is displayed at the same size.
- AJ
Ahh great! Thanks for the fast support – that was the issue 
Your theme is really one of the best ever seen
I’m glad it was an easy fix! Thank you for the great rating/review. I really appreciate it.
If you have any other questions, issues or suggestions for future improvements let me know!
- AJ
