26687 comments found.
Hello again 
Again a question about the demo city listing. In the detail view of a listing, “Contact this business” is next to the name. Where can remove this button and customize the contact form? It’s not in Contact Form 7 as I would have guessed …
Many Thanks
Hello,
Can you please send us the page in question.
Thank you, Qode
Hello
For example here the Button “Contact this business” http://bridge91.qodeinteractive.com/job/chi-hoi-exotic-asian-food-restaurant-7/Thanks 
Hello,
This particular form is not editable, it’s hardcoded in template files, sorry about that.
Qode
Okay and where can I change the receiver of these mails?
Hi,
You need to edit it in template file, here’s the path wp-content\plugins\qode-listing\modules\single\templates\parts\enquiry.php
Qode
unfortunately it does not comply with the new regulations of the data protection law, so unfortunately I have to remove it somehow or just hide the button, is that possible?
Hello,
You can hide the button using this CSS in Appearance > Customize > Additional CSS
.qode-li-single-section-button-holder {
display: none !important;
}Qode
Hello
I use the city listing and would like to have something else in the detail view of a listings instead of the dollar sign or remove this. I was ready to search for loco translate but only found ”$ 0”, changes are not working. an idea?
thank you in advance
Hello,
Can you please send us the page in question.
Thank you, Qode
For example here the Button “Contact this business” http://bridge91.qodeinteractive.com/job/chi-hoi-exotic-asian-food-restaurant-7/
Thanks
Hello,
This particular form is not editable, it’s hardcoded in template files, sorry about that.
Qode
Sorry, I got confused by the questions. I would like to remove the dollar sign next to the Price. I would like tu use the Price field for another Part. http://bridge91.qodeinteractive.com/job/chi-hoi-exotic-asian-food-restaurant-7/
Hi,
There’s no option by default to remove only the $ sign, you can change the currency in WooCommerce settings. And you may hide this field altogether using this CSS
.qode-ls-price-holder {
display: none !important;
}Qode
Thanks a lot. The Code hide the hole fiel, I only want to hide the $
Hi,
As I said in previous reply “There’s no option by default to remove only the $ sign”, sorry about that.
Qode
Okay, thanks I have change it in WooCommerce to € but there are no changes…
Hi,
As I said before, the entire bottom header for that listing is hardcoded, so changes in WooCommerce won’t affect it. Sorry about that 
We’re here for anything else!
Qode
I love the Bride theme, but very sad to see that an increasing amount of your theme demo’s includes text that is part of an image and can’t be edited by the end-user. You should always ensure that all text on a theme is capable of being changed, either within the theme itself or by editing psd/.ai template files. Since you don’t supply PSD files for any of your newer theme demo’s we can’t edit the text found in images. I’ll give a couple of quick examples:-
1) http://bridge235.qodeinteractive.com/ “hiking”, “routes”, “nature” text on home page and more cannot be changed.
2) http://bridge182.qodeinteractive.com/ In the Laundry demo, the large “ABOUT US” text is editable, which is good, but further down the page the text “SERVICES”, “ADVANCE”, “FULL SERVICE” is not editable and there are no PSDs to change the images.
Your support ticketing told me there was nothing they could do and gave a very flimsy excuse. There is no excuse not to provide PSDs for specific images with text in my opinion, or provide the same images without text so it can be added by us if we so wanted to.
A great theme is being spoilt by hard-coding text that can’t be changed. Sad.
Kind regards
Hello,
1. ‘Hiking’ is not a label, it’s an image https://www.screencast.com/t/Agv5QSszRoZa that’s been inserted to Revolution Slider as a layer. ‘Routes’ and ‘Nature’ as well https://www.screencast.com/t/y0U7muKdbVO I couldn’t find any ticket history of yours here https://qode.ticksy.com can you please send me some ticket ID, so I can investigate on this more? 2. ‘Advance’ as well as other labels are part of background image, as you can see http://bridge182.qodeinteractive.com/wp-content/uploads/2018/03/row-background-image-2.png That’s why it isn’t changeable. You may only insert your own background image instead.
Qode
Hi Support, we need 4 rows in woocommerce archive. I see we only have 2 options: 2 and 3.
All snippets from woocommerce dont work to get this done. What is the solution? I see more people have this problem.
Thanks
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hello dear Qode Team! I have to inform you that from may 24th 2018 on your theme might render inadequate for all users in the European Union as your Contact forms in the theme will not be compliant anymore. Please read this https://ninjaforms.com/gdpr-compliance-wordpress-forms/
Hello,
We’re using Contact Form 7 plugin as a default in our Bridge theme.
Qode
Hi, I have a question, how can I add a sidebar to the store page and product category? Is there a function?
Hi,
Yes, you can add a sidebar to your main shop page , like we did here for example http://demo.qodeinteractive.com/bridge/shop/
So, first, in Appearance -> Widgets, you should create some custom widget area, call it Shop for example, and inside it, you can add WooCommerce Product Categories widget.
And then, for your main shop page, in Pages -> that page, scroll down to Qode Sidebar, and enable sidebar for that page, and set it to display this custom one, Shop, you have created.
Qode
Everything is good, only that I am empty there after development. I played a theme demo and it seems to me that its settings are so. I would like to add such a sidebar to the store’s website but also to the product category.
Hi,
You need to go to Appearance > Widgets and create custom widget area. Then insert some widgets and choose that specific custom widget area from the dropdown list.
Qode
In 30% of all cases, no matter what browser (Chrome, FF, IE11, Edge) the layer slider stops working out of a sudden and hangs there forever. I tried upgrading to the latest bridge and layerslider however things didnt improve. Clearing the WP and browser cache didnt help as well. What can I do? Check out https://umzug.auto-bertram.de
Thanks Thomas
Hi there Thomas,
As we could see you are using Revolution slider on this page you’ve sent and as we could see, it is working well. We have just made one video https://www.screencast.com/t/WmOLbbjx1 If you still have any issue on your side, please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and some explanation how we could reproduce the same. Then, our support team will investigate and try to help you there.Best, Qode
Why is there so many updates since March?
Hi,
Thank you for writing in. Here you could check our change log http://bridge.qodeinteractive.com/change-log/ So, as you could see, we are adding new demo sites, new features are implemented, and when there is new version of some plugin that is included, we are integrate it with our theme so our customers could have all up to date.
Wish you all the best, Qode
Thanks for getting back to me thank you. Im having an issue with alignments on VC since the last update, any ideas?
Hi,
You are welcome. Feel free to submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access so our agent could check this closer and help you there.
best, Qode
Hi!!
I’ve just updated bridge to 16.0.1 version and seems there’s a bug or some incomptability with wpbakery (visual composer) plugin :s. When I try to edit any text element, the align format isn’t available to set! :s Could you check it? It only works if you forced it using HTML tags.. :s
Thanks!! Maybe there’s anyway to download a last version of brige? (in order to continue editing my website..) Thanks!
I am using last 4.9.6 Wordpress Version as well.
Sara.
Tested with last 16.1 version of bridge as well and the problem still remaining . I guess it’s WPBakery plugin problem.. and there’s no new update for it TT. HELP
Hello,
Please, check this article https://qode.ticksy.com/article/11730 If the issue persist, submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will investigate and help you there.
Best regards, Qode
Hi! Thanks for your reply I’ve created a ticket for alignments problem with wpbakery…:( Could you check It? (Seems more people have this bug)
Here’s the ticket: #1579781
Hello,
I forwarded this to our support team as urgent and my colleague agent has responded to your issue, please check ticket status.
Qode
Hi! Thank you so much! I’ve just let him know my credentials to check the website.
Hi,
Please note that our usual response time on ticket system is up to 24 hours, I forwarded this to our support team again, please check ticket status in a couple of moments.
Qode
Hi ! You have an input for ID google analytics (UA-xxxx) but how can we set anonymous ip on TRUE ? (for rgpd law EU). Ty
Hello,
We didn’t implement anything like that yet. We will consider it. Anyway, WordPress recently released 4.9.6 version where is added Privacy Policy page so you could add it in Settings in order to inform visitors of your website about data collecting. Here you could find more about it https://wordpress.org/news/
Best regards, Qode
Hi! In this blog i set up blog masonry and it should appear the categories (i actived it in Qode Options/Blog) on the top to have the option to filter in them, but not appear…why can be the problem?
https://www.miamiadschool.es/blog/Many thanks in advance!
Hello,
Unfortunately, it looks like something is broken in this blog page, so we are not able to check it. Could you, please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate and help you there.
Best, Qode
Hi,
It seems like everywhere I am using empty spaces, it doesn’t work anymore on a mobile device. At first it did, so it is strange. Can you help me?
Kind regards, Marloes
Hi there Marloes,
We have just tested empty space element and it is working normally on mobile devices. So, please, open a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will help you there.
Best, Qode
Hi Guys,
A presale question for a client of mine. They have a fast food place and on their menu they have each item priced as a single item or as a meal. So both prices need to appear to 1 item. Is it possible to show two prices for one item with the menu on Bridge? Or if it’s not standard is it something you can help us with to change easily?
Thank you in advance. Regards, Jhorene
Hello,
Please, reach our support team at https://qode.ticksy.com/ and our agents will gladly help you with anything that could be done within our theme.
Best, Qode
ok I just figured out how to remove the white space. Now on the phone the padding/spacing is between the columns is different on phone then wide screens.
Hi,
Thank you for the update. Please, reach our support team at https://qode.ticksy.com if you need any further assistance. Just open your ticket and include your site URL with wp-admin access there.
Best, Qode
Can you please provide some details on the Qode Woocommerce Checkout Integration plugin?
Hi,
It is plugin that adds custom post type to woocommerce checkout. So, we added Qode LMS plugin, too, for learning and courses and it is connected to WooCommerce checkout via this plugin. For any further assistance, feel free to reach our support team at https://qode.ticksy.com
Best, Qode
Hello,
I would like to have my portfolio page as on your demo version with zoom and view button. But I cant find correct settings for make this. Could you please help me?
http://demo.qodeinteractive.com/bridge/portfolio/gallery-style-condensed/two-columns-grid/Thank you in advance!
Hello,
Under each portfolio list you are able to enable View and Lightbox button https://www.screencast.com/t/s7lcbRt0dB7Best, Qode
I have on phone screen a large empty space under the logo….i can;t find where is it coming from. could you please give me a hint? http://tobakdiamond.com/services1/ ...btw I love your theme!!!
Hi,
The only thing we could see is header bottom border https://www.screencast.com/t/qod62enB You could disable it in Qode Options > Header. If you’re looking for something else, or there is any other doubt, please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access.Best, Qode
Hi there, How can I make a header like the one on this site: http://thesunmagazine.org I keep trying, but I can’t get the menu to stay to the right of the header when I do. Thanks!
Hello,
We could suggest to check this demo site http://demo.qodeinteractive.com/bridge99/ where we are using Sticky Expanded Header https://www.screencast.com/t/bO1P83hlP and in Header FIxed widget area we added social icons https://www.screencast.com/t/g3quNhX3B3Best, Qode
Hello, I would like to know how I can see an example of the contents of a course of the new template for education with the LMS plugin.
Hello,
Feel free to check our site here http://bridge231.qodeinteractive.com and you could login using these params:
test1234 test
or you could register your account to see user dashboard
https://www.screencast.com/t/BwZiQ1IdbPgBest, Qode
Hello there
in the example above (http://bridge91.qodeinteractive.com/job/chi-hoi-exotic-asian-food-restaurant-7/) are small icons such as “Open 24/7”. Where can I set these?
Thanks a lot
Hi,
In Listing type, for each amenity you are able to set desired icon https://www.screencast.com/t/mVAHTbrc4C
Best, Qode
