26687 comments found.
Hi there! how can I add a checkbox for privacy policy in contact form? It will be required from 25th of May!
Hello,
Please read this helpful article
https://contactform7.com/2018/04/16/how-to-make-privacy-friendly-contact-forms/Qode
thanks for your answer but the problem is that I can´t modify the contact form in contact page cause is in the core of your theme, where can I modify it to add an acceptance checkbox for privacy policy? thanks
Hi,
Can you please send us the page where we can see this contact form?
Qode
Hi, I have a client interested in a Wp Site, but he has a server that uses the MariaDB database. Is Bridge compatible with this data base?
Hello,
Yes, it is.
Qode
Thanks, I’ll talk to my client and will let you know
Looking forward to hear from you!
Qode
Hello, The events calendar date picker for the event submission form does not work with your theme and we have page transitions turned off. We see others mentioning similar issues, and we were wondering if there is a known solution to the problem. Thanks.
Hello,
Can you please send me the page that’s not working?
Thank you,
Qode
Hello, Yes, but have to set up a user since the submission form is for authorized users. Thanks.
Hi,
Once you do that, please send me that specific page. Thank you.
Qode
Ok, sent an email. Thanks.
Hi,
Thank you for the heads-up. I’ll check mailbox in a couple of moments.
Qode
Hello, how do I disable the fonts.gstatic.com and fonts.googleapis.com/css fonts and css call
and also pagead2.googlesyndication.com
Hello,
We don’t have default option in our theme to disable google fonts, sorry about that.
Qode
Is there no solution?
Not all locations in the world can quickly access Google services
Hi,
Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.
You can read more about it items not included in support here: http://themeforest.net/page/item_support_policy#whats-not-included-item-support.In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com
Thanks for understanding.
Qode
Hi! How do I make the menu item animate as in this demo:http://demo.qodeinteractive.com/bridge4/
I’m using the full screen menu but I just have a static icon that does not animate between opened an closed – from the three lines to the x, it just changes instantly.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hello there I use http://bridge91.qodeinteractive.com and want to hide the date in the listings. Any idea? Thanks a lot 
Hello,
As much as we’d love to help you out more with your questions, these are classic support requests, which you’ll have to forward to our ticketing system. In order to do that, you’ll have to extend your support period and submit a ticket here https://qode.ticksy.com/
We helped you before with the things you didn’t find easy or you thought was a bug, but this is really something you’d have to forward to our support team for further instructions.
Sorry for the inconvenience and we hope to hear from you soon!
Qode
Hello there 
I use the demo http://bridge91.qodeinteractive.com and would like to disable the comment function. if I disable it then is there in the single listing “commentary is currently closed”. How can I remove this?
Hello,
As much as we’d love to help you out more with your questions, these are classic support requests, which you’ll have to forward to our ticketing system. In order to do that, you’ll have to extend your support period and submit a ticket here https://qode.ticksy.com/
We helped you before with the things you didn’t find easy or you thought was a bug, but this is really something you’d have to forward to our support team for further instructions.
Sorry for the inconvenience and we hope to hear from you soon!
Qode
Hello there
okay, thanks for the feedback
I´ll extend my support period
Hi again,
Thank you very much, we appreciate it!
Qode
All of the links that I place on a button or text won’t go to the pages, but if I put the link on _blank then it goes to the page.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hello
Can you tell me how you made the vertical stripes in the background? I have seen that there is a picture of the stripes but this was not set in the Global Settings. On another page, I tried using the Qode Options> General to set the “Grid Lines in Page Background” but that does not work.
Thanks in advance
Hello,
Can you please share the page in our demo where you’ve seen this. Thank you.
Qode
oh – sorry http://bridge131.qodeinteractive.com
Hello,
This is a simple .png image that contains these lines, which we’ve set as background image for that specific row.
https://www.screencast.com/t/flsKCkqxBest, Qode
On http://bridge226.qodeinteractive.com/, each post has a highlighted category in yellow. Is it possible to select this featured category if a post is in more than one category?
I only want one category to show up but some posts are in 2-3 categories and I don’t want all categories to show up. Is this possible?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi
Thanks for the swift reply.
This question is actually for a new site i want to build so i thought i woild qsk ot here. Its a very simple question too because if what I asked is not possible, then i will need to find another theme.
Thanks
Hello,
Nobody said it’s impossible, I only forwarded you to support forum where these questions should be submitted.
Best,
Qode
This product has presented problems of installation and compatibility with Bakery, it does not work and does not respond, I paid technical support but I lost my money, I thought that ThemeForest was a serious and responsible company, but now I am disappointed.
Hello,
We located your support request here #1582336 and our agent has responded promptly, please check ticket status.
Qode
I think you did not understand my request, I need my money back now, I do not want your defective product anymore, it does not work, there are better ones in the market, please return my money today or I will sue you!
I think you did not understand my request, I need my money back now, I do not want your defective product anymore, it does not work, there are better ones in the market, please return my money today or I will sue you!
I think you did not understand my request, I need my money back now, I do not want your defective product anymore, it does not work, there are better ones in the market, please return my money today or I will sue you!
Hello,
Please check refund request status.
Qode
Hi, everytime i set tour booking period and time, the tour item is not working anymore. All i see is the loading animation after refreshing the tour single page. Is there anything else I have to do to make tour booking work?
Thanks in advance and all the best Alex
*I’m using the travel theme
Hello Alex,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hello there
I use http://bridge91.qodeinteractive.com and want to hide the author in the listings. Any idea?
Thanks a lot
Hi,
Sure, you may add this CSS in Appearance > Customize > Additional CSS
.qode-ls-author-text {
display: none !important;
}Qode
Hi how are you people? Have a question that i cant solve. How can i change the color of the arrows in the portfolio slider? Thanks!
Hello,
You’d need to use some CSS for that matter, can you please send us the page URL where this element is placed?
Thank you,
Qode
Ah perfect. Ok its in this link: http://desobsolescencia.com.ar/ The arrws that i need to change are in the “proyectos de interes” row. I think if its with css code i just can change that row, cause “reparaciones” its ok to me. Thanks!
Another question, that its about the portfolio slider. Its possible to see the project name always instead just in hover?
Hi,
You may change color of the arrows using this code in Appearance > Customize > Additional CSS
a#caroufredsel-prev ,a#caroufredsel-next {border: 2px solid black !important;}
.caroufredsel-direction-nav i{color: black !important;}Unfortunately appearance of project name is controlled by javascript, which we can’t affect via simple CSS, sorry about that 
We’re here for anything else!
Qode
Thanks for the code! its perfect.
Hi,
You’re welcome!
Qode
Hi I am using the bridge city listing theme – is there any way to add an option to email the listing owners directly?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi, I am using Theme Laboratory(http://bridge151.qodeinteractive.com/) and in that theme, I want to integrate centered menu like http://bridge4.qodeinteractive.com/ So can you please tell me how to do that. Thank You.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
okay Thank You.
Hi,
You’re welcome!
Qode
Good evening,
WPBakery Page Builder doesn’t appear to be working at all. I’m not able to build out pages on the website that I’m currently working on. I have tried just about everything I could think of and read about, I checked that the it was enabled (Visual Composer) in the Qode options, deactivated all other third party apps, checked the settings to verify that it’s enabled on pages and post. I also purchased my own copy of the plugin as a last result and still no luck.
Can you please assist me with this problem? Your help is greatly appreciate it.
Best,
Sandi
Hello Sandi,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hello,
You may only choose background color for the icon that’s not active currently https://www.screencast.com/t/WXcgynT2
Qode
Hello there…
Listing Theme again
Where can I set the Listing category for the Listings? Categories are set but I don’t know where I can add them to the listing .
thanks a lot
Hello,
You may choose listing type when you create a listing and scroll all the way down https://www.screencast.com/t/Zq36mzeKn1
Qode
There I don’t have any settings… only the listing type. in your demo http://bridge91.qodeinteractive.com the “Chi-Hoi Exotic Asian Food Restaurant” have the type “Fast Food Restaurant” an the Category “Drive Ins” but I can’t find where to set these categories in the Listing… Thanks
Hello,
If you imported our demo content, you should be able to see meta boxes in listing single page back-end, where you may add categories for your listings https://www.screencast.com/t/e9X722Var
Qode
I have imported the demo content and installed all the plugins. I see the General settings and the amenities but there are no categories Any idea?
Hello,
As I can see, you have only 1 category imported. You just have to make some more categories under the “Listing” tab https://www.screencast.com/t/NySaRJbxc
Qode
No, there are all the categories like in your demo but they are not shown in the single listing backend https://i.imgur.com/JZgrYDE.jpg
Hi,
Please write us at support@qode-themes.com and include your wp-admin access, so we can check this closer.
Qode
Thank you very much! Best support ever
Sent a mail to support@qodeinteractive.com because I get an error from my server…
Hi,
I responded to your email, there’s no need to post comments here further, please continue our conversation there.
Thank you,
Qode
Hello
I have already answered there. Many thanks for the great support!
Hi,
Alright, I’ll check it out as soon as possible, thank you.
Qode
