28306 comments found.
why do not you answer the messages, I just need to know how to remove the responsive from the topic….
help help help help
Hi,
Please use these channels to contact us for support: Official areas to send in support tickets.
Hello,
Can we safely update to Wordpress 4.9.6 or we should wait an update from the template first?
Thanks, Chris
Sorry, I’m posting as “mmystery”, as I’ve bought your theme 
This is an awesome theme, only bad thing is that it uses too popular css classes and some other plugins break because of Flatsome style.css styling. Very popular example is .button which could be ”.flatsome-button” or ”.fs-button” instead. Same happens with Contact Form plugins that use radio buttons or other floated elements. I think this could be very useful fix if you change all classes in theme, or is there some other way to fix this?
Hi there, I’ve used your theme for multiple client projects so I’m inherently a big fan. I have an issue that arose out of nowhere, seemingly–the HTTP 500 server error when trying to load the UX Builder. I checked all the possible issues outlined in documentation and still get the error. The browser console shows that the server error occurs when trying to load edit.php. I have other sites on my server that still load UX builder properly. Help? Thanks!
Hi,
Please use these channels to contact us for support: Official areas to send in support tickets.
Hello, is Flatsome compatible with Dokan plugin?
Hi is there any way to make the shop pages use the full width template?
Edit: Never mind found it under Layout > Site Content Width
Thanks for the great theme 
Great theme! I purchased 2 licenses from you guys. for some reason at https://www.hempleys.com my menu links are showing white and I’ve already sent them to black. please help!
Hey,
I have a problem with off-site canvas cart it works on PC but it is not changing on Mobile/tablet.
Please help
do you plan to add reddit, tumblr follow social icons
Hello. Is there a custom CSS to remove the blog titles?
Hi
Please advise 1) How do add in a sign up form at the footer? 2) How to add social media icons at the footer?
Thanks Pearlyn
any possible to adjust the custom image in menu width and height?
pre- sale question. When using catalog mode, can add to wishlist feature be still available? Is it possible to send the e=website owner an email of all the wishlist items?
Hello, When can we have an template like this : https://s9.postimg.cc/ina93v5tr/Untitled.jpg ?
I`m interested in that kind of menu from left, with mega menu possibilities. It will be a great template not only for me, I`m sure. Thanks. Have a nice day.
I’ve clicked on every option in the theme admin to make fonts black, but there is no option I can see to change the font colour for the top menu and footer text apart from white or grey. Please advise me if I’m mistaken or please provide the CCS. Thanks https://www.homedesign.eco please see header & footer – needs to be black font/icons
My client (who bought this theme), changed his site from a simple online catalog to an online shop. Hence, I didnt have any issues until now, like 8 months later. I am having an issue, that seems to be template related (because we have a clone similar site with another template, and it has no issues). What is the issue? When you are not logged (meaning you are as a guest), and you add items to your cart, and then you see your cart, it is empty. // I have tried several solutions, nothing seems to work. While my support is expired, renewing this will cost. So the client will be willingly to renew if you can see how to help us… otherwise.. (sad face)
I tried updating the theme, and the bug was present. I switched to another template, and it worked. :/
Like the others buyers @Wag1970 and @cmswraps I can’t import any of the Flatsome Studio elements. I click “import” and it just shows 0% and never imports : it always freezes at 0%. Could you help me with that ? Do they find a solution ?
Hi there, I really love your theme and think is the best ever for every purpose. I don׳t need any support, but i need to know why there is a problem for long time with the mobile sliders? Sliders working only on desktop version, even after reinstall and even on new installations, do you guys know about that?
How i can report a bugs? any contact option send me to the page that says my support was end, i really like your theme and job, but i think the support should be more visible and easy to get.
I don׳t need to pay more money to report bugs, right? 
How can i get this help solved? its a theme problem. not site problem.
Hi! I have a request for the next release of Flatsome:
Add support for Custom Post Types and UX Builder Posts Module.
I would be really great and useful if you can do that.
Thank you very much! Best Regards.
Any response?