Hi,

yes sure, i will check and you will get your answer as soon as possible.

Have a good day Bye

Hi Nick, Still I haven’t received the answers on questions that I have asked. I was thinking to purchase your hotel theme

Hi,

thanks.

If you need any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

thanks for the interest.

Yes sure you can do it.

Have a good day Bye

Hi,

be sure that you have already registered in the forum ( by clicking on the “register” button at the top right of the screen ) and that you have fill all fields during the sending ticket procedure ( included the “forum” field where you have to select the theme that you have purchased ).

If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.

Have a good day Bye

Hi,

do not worry, you will receive an answer as soon as possible, usually the team responds in 24/48 hours but this period can be increased if you enter many questions as in your case.

I just asked the support team and they told me they will answer your ticket today.

Have a good day Bye

It would be nice if I get a feedback today, the site should go online this weekend.

Yes sure

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

you can simply see the demos we made on the intro page here : http://www.nicdarkthemes.com/themes/hotel/wp/demo/intro/

Have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

maybe you did not see the response of our team, we have replied to you in 21 hours and not in 4 working days

We guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ).

For example if you open a ticket on Friday our team will respond on Monday ( response within 24 hours ) or Tuesday ( response within 48 hours ). Keep in mind the time you send the ticket, our working time is 9:00 to 18:00 so do not expect answers in the night. ( Our working time is UTC + 0 ).

Have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

yes sure as you can see from our demo you can book your room as guest or if you want as you can see on the booking page you have the possibility to register.

Have a good day Bye

I created tickets at http://support.nicdark.com

Thanks.

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

not i’m sorry HTML is not present.

Have a good day Bye

Hi,

not i’m sorry HTML is not present.

Have a good day Bye

Hi,

don’t worry we receive your tickets and we have an automatic system that alerting us and controls the timing with which we have to respond to you. You do not need to write in comments each time you submit your ticket.

Have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

don’t worry we receive your tickets and we have an automatic system that alerting us and controls the timing with which we have to respond to you.

You do not need to write in the comments section.

Have a good day Bye

Hi,

be sure that you have fill all fields during the sending ticket procedure ( included the “forum” field where you have to select the theme that you have purchased ).

If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.

Have a good day Bye

Hi,

don’t worry we receive your tickets and we have an automatic system that alerting us and controls the timing with which we have to respond to you. You do not need to write in comments each time you submit your ticket.

Have a good day Bye

Thanks dude.

Hi,

If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/

Also in the purchase code field explain to our team the problem that you have in the support platform.

We will create or reset your account and you will be available to create your ticket without any problems.

Have a good day Bye