26688 comments found.
Hello! 
I would like to import Bridge 230 “Nails” (http://bridge230.qodeinteractive.com/) but I cannot find it in the Demo Import List (only till 219). thank you
Hello,
Have you downloaded the latest version of Bridge theme?
Qode
was the same version number yes, but downloaded again and now it appears. thx
Hi,
Glad to hear that!
Qode
Good morning, it does not work anymore the contact form can you help me? I updated Wordpress is the time to update even Bridge?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Yes my friend, I sent a ticket last Friday and I did not get any answers
Hi,
You probably didn’t send it under this nickname, since we found only 2 tickets that are very old https://www.screencast.com/t/Ezw3DRbTF
Qode
Hi! How to remove sub categories thumbnail from product lists? Please check the link: https://i.imgur.com/nhrdAlw.jpg .Thank for your help!
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi, How can i change side area background color? Thx
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi,
I just install Qode Membership plugin. How can I change the menu after login?
http://prntscr.com/jmc9ynHello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hello,
We don’t have that sort of list in Bridge theme, unfortunately. You may try using WooCommerce product list element from WP Bakery plugin in order to achieve something similar.
Qode
Hi, Thanks for your quick response. The WooCommerce product list element is a separate plugin from Visual Composer or is it part of the WooCommerce plugin?
On the other hand, is there another WP template by Qode that has something similar?
Hi, Thanks for your quick response. The WooCommerce product list element is a separate plugin from Visual Composer or is it part of the WooCommerce plugin?
On the other hand, is there another WP template by Qode that has something similar?
Hi,
This is an element that you may include in your page using WP Bakery editor.
Regarding the second question, can you please be more specific, since we didn’t quite understand you properly? Thank you.
Qode
Hi,
Is the theme compatible with Woocommerce 3.4?
Thank
Hello,
Sure it is
Qode
I’m trying to import “Freelance Designer” http://bridge211.qodeinteractive.com, but can’t find it in the qode import section drop down. What is it called?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
instagram footer widget problem.
There is a space between all single instagram image, how I can fix it?
This is the website: http://www.thefancytaste.it
Hello,
We see that your support period has expired and what you’re asking is defined as a support request. Therefore, we would appreciate if you could extend your support period https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support and submit a ticket to our support forum https://qode.ticksy.com/ so our agent can help you out more with this issue.
Thank you in advance!
Qode
Hi,
I’m wanting to use bridge173 theme (architecture firm) but when I go to find it in word press demo (quode import list of demo themes) it is not there.
Are you able to advise how I can use this theme or is it not available?
Thanks in advance
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
So I am having an issue with Caching it seems on two sites that are running this theme. They both had the WP Fast Cache plugin which has now been removed. There are no other caching plugins installed. The issue is when I am logged into Wordpress I can see changes that I have made to the website. But when I log out and then go look at the site the changes are not there.
Any suggestion
Thanks so much
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hello,
We imported a demo in a new WP installation for the first time:
The following options were selected: Demo Site “New Demo 9 Corporation” + Import Type “All” + Attachments checked “yes”
The required plugins were installed beforehand and the import process was completed too.
Please have a look at the screenshot showing the details of the import: https://www.screencast.com/t/GVHj4PdbpX
But, nevertheless, many parts of the demo site are missing (for example: images, all banners, Google Maps, contact form, etc.).
How to solve this issue please?
Thank you!
Hello,
We see that your support period has expired and what you’re asking is defined as a support request. Therefore, we would appreciate if you could extend your support period https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support and submit a ticket to our support forum https://qode.ticksy.com/ so our agent can help you out more with this issue.
Thank you in advance!
Qode
All technical prerequisites are fulfilled (including the hosting requirements), but nevertheless the demo imported is incomplete and doesn’t work as it should be.
Therefore we are sorry to say so, but this is an issue of the theme, not a support request. So we ask you to resolve the issue.
Hi,
Please write us an email at support@qodeinteractive.com including your wp-admin access and we’ll look into this issue more.
Qode
Hi guys how can I set the right image dimension of the related project? I get an error in GTMetrix about serve scaled image.
Hello,
We see that your support period has expired and what you’re asking is defined as a support request. Therefore, we would appreciate if you could extend your support period https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support and submit a ticket to our support forum https://qode.ticksy.com/ so our agent can help you out more with this issue.
Thank you in advance!
Qode
Good day under the new data protection law I have to protect my website ssl and prevent the transfer of personal data, how can I turn off the loading of Fontawesome fonts? Regards Jürgen
Hello,
FontAwesome is only the icon pack for your website, it has nothing to do with the actual fonts you’re using. Why would you want to turn off icon pack?
Qode
Fontawsome and google fonts send personal data to Google and fontawsome, so they are declared unsafe in Germany. Under certain circumstances, the website could be warned because these fonts and icons are used. This is how I read this on my lawyer’s website. From tomorrow, the new Data Protection Act will apply with very high penalties and I want to be on the safe side. Regards jürgen
Hi,
Please go to wp-content\themes\bridge\includes\ and remove font_awesome folder.
Qode
Hi got HTTP ERROR 500
Hi,
In that case, please return that folder in it’s proper place and add the following code in end of functions.php
//* TN Dequeue Styles – Remove Font Awesome from WordPress theme
add_action( ‘wp_print_styles’, ‘tn_dequeue_font_awesome_style’ ); function tn_dequeue_font_awesome_style() { wp_dequeue_style( ‘fontawesome’ ); wp_deregister_style( ‘fontawesome’ ); }
Qode
hi i get still these error Access to Font at ‘https://js-plus-plus.de/wp-content/themes/bridge/css/font-awesome/fonts/fontawesome-webfont.woff2?v=4.4.0' from origin ‘https://www.js-plus-plus.de' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://www.js-plus-plus.de' is therefore not allowed access. (index):1 Access to Font at ‘https://js-plus-plus.de/wp-content/themes/bridge/css/font-awesome/fonts/fontawesome-webfont.woff?v=4.4.0' from origin ‘https://www.js-plus-plus.de' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://www.js-plus-plus.de' is therefore not allowed access. (index):1 Access to Font at ‘https://js-plus-plus.de/wp-content/themes/bridge/css/font-awesome/fonts/fontawesome-webfont.ttf?v=4.4.0' from origin ‘https://www.js-plus-plus.de' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://www.js-plus-plus.de' is therefore not allowed access. util.js:226 Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys Jw.j @ util.js:226 (anonymous) @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:159 (anonymous) @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:63 (anonymous) @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:60 (anonymous) @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:63 (anonymous) @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:136 (anonymous) @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:60 (anonymous) @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:136 (anonymous) @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:60 (anonymous) @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:136 (anonymous) @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:60 (anonymous) @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:136 Sd @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:63 Rd.wa @ js?sensor=false&ver=7d05e92a487264a5fcdd87fa135c76fe:136 (anonymous) @ common.js:1 util.js:226 Google Maps JavaScript API warning: SensorNotRequired https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required
how can i fix this Regards Jürgen
Hi,
This is probably happening because cross-origin access is denied for your site. You should paste this code to htaccess file that is located in WP installation directory:
<ifModule mod_headers.c>
Header set Access-Control-Allow-Origin: http://youorganised.com
</ifModule>
Hope this is helpful.If this doesn’t help, please submit a ticket to our support forum at http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.
Qode
So i know my support has expired but I had a quick question about a site im putting together for a client. On mobile when visiting 999lawfirm.com I noticed that the mobile sticky header doesn’t seem to be working correctly. I want the mobile sticky header to slide up and down with the content because I need the “text Us” button to be shown the whole time. I also noticed the “text us” button moves around a bit too. I know you guys are busy and my support expired but any help would be very awesome. Can’t see paying money to just ask a question and I never bothered you guys when my support subscription was active.
Hello,
Unfortunately we don’t have such an option inside default theme framework, achieving this would require some custom coding, which we’re not in a position to provide at the moment. Sorry about that 
Qode
Not a problem I was able to go a different route. Thanks
Hi,
You’re welcome,
All the best!
Qode
hola !! excelente producto lo vi como lo utilizan y por eso me anime a comprarlo pero al subirlo me marca error, le comente eso donde hospedo mi pagina y me dicen que lo suba por ftp pero no se donde poner tantas carpetas si me pudieran ayudar se los agradecería mucho, pero excelente producto
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi! The theme is great, but the fact that you disabled the equal row function of Visual Composer and provided the qode elements holder has been a nightmare to me. I’m trying to set a four column row and leave a margin between the columns, but it’s impossible to me, even if I set a class with a margin on each column. How can I achieve this? And please, try to get back to the equal row function on next release, please…
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi¡...I’m trying to show different menus depending on the page on which you are on the same website. Someone recommended me the”Conditional menus” plugin, but i think is not compatible with bridge. Is there any option to do it? any compatible plugin? Thanks¡¡¡¡¡¡
Hello,
I located your support ticket #1585339 and forwarded to our support team as urgent. Please check ticket status in a couple of minutes.
Qode
THANKS¡¡¡¡
Hi,
You’re welcome!
Best, Qode
Hi,
I have a question if you don’t mind helping. I’ve tried everything and I’m struggling to get the padding right.
Here’s what I’m trying to achieve: https://ibb.co/cdn9t8
If I increase the padding left/right/top/bottom, it might look good on desktop but the mobile view is messed up. Is there a simple way to use a 1/2 1/2 row to achieve this?
I’d really appreciate your answer.
Thanks
Hello,
Since this is a support request, not bug related to our theme, we’d appreciate if you could extend your support period and submit a ticket to our support forum https://qode.ticksy.com/ where our agents will refer to your issue.
Thank you, Qode
Hello! How can I download the latest version files?
Ups! Nevermind I made a mistake uploading the new files… sorry 
Hi,
Glad to hear you resolved this, all the best!
Qode
