3306 comments found.
Why in this update no Bootstrap component works???
Try to use for example<p>Example heading <span class="badge badge-secondary">New</span></p>
in any page and will see that CSS from Bootstrap no works.
It looks like that component wasn’t in the 4.0 version in the theme, we will update it to the new 4.1 in the next release.
What would be the php code to get the VIN#?
Sorry I don’t understand what you mean, can you clarify what your question is?
I need to retrieve the VIN# for a financing widget that looks like:
I’ve been able to get the price and image, but can’t figure out the code to get the VIN. I need to get the VIN for both the single listing page and the inventory listing page.
Please open a Support Ticket and one of our developers can assist you further with this.
Hi, does this theme run on a multisite network? Thanks
Yes it does, however keep in mind that the ThemeForest Regular License only allows you to use it on one domain name. You cannot use it on a multisite network with multiple domain names.
Hi, It’s a sub domain. I.E www.example.example.co.uk – is this okay?
When it comes to subdomains, the context in which these subdomains are being used needs to be considered to determine whether a single license applies. If all of the subdomains are designed to organize your content within one main site we consider that use as a single end product (thus requiring a single license).
For example: If your main domain is chevrolet.com, and the subdomains are corvette.chevrolet.com and camaro.chevrolet.com, the subdomains directly relate to the main website as vehicle models and they are just being used to organize the content of your main site into subdomains. In this scenario the subdomains are still directly related to the main website and therefore still considered a single end product.
In cases where each subdomain has no relation to each other or are for separate businesses, then we consider these subdomains different end products regardless of the implementation (single installation). In this case you would need a separate license for each subdomain. For example if your main domain is chevrolet.com which advertises about the Chevrolet brand and models, and then you have subdomains for dealer1.chevrolet.com and dealer2.chevrolet.com which each advertises their individual businesses (inventory, services, etc) you would need a separate license for each.
Hopefully this clears it up, but if you need any further clarification please let us know. You can also find more details on the licenses here: https://themeforest.net/licenses/standard
After updating the theme to latest ver, my menu changed position. Please take a look here: http://us-cars.no/ I need it to be on same line as logo. How can I fix this?
It looks fine to me, likely you just need to fully clear your browsers history and cache, and flush any caching plugins you may have on your WordPress or web hosting
Hi guys,
When the header (custom image) is not used, the functionality of the breadcrumbs disappears.
Any fix?
When you use the option to disable the header area it disables the entire header section (which includes the breadcrumbs, title, secondary title etc. If you want to customize this you would need to use some custom CSS to have these items still display, and likely you would need to also use CSS to move the text and/or enlarge the top area to make room to display the breadcrumbs.
Sorry, but you’re not right when you talk about CSS. The breadcrumbs markup is completely erased from source when header area is disabled.
From my humble opinion, I think it is your responsibility to adapt it and included in the two versions (between us, right now this is a bug).
Sorry for the confusion I should have explained that a little better, if you want to still display the breadcrumbs you would need to re-enable the header, and then use custom CSS to hide everything except the breadcrumbs.
I am not interested in modifying the original header of the vehicles because it’s pretty messy for the SEO purpose.
I use my own header for more than 6 months with my own h1 for vehicle titles and we have increased 30%-40% the search results.(they are our best landings pages and need a maximum optimization)
Don’t worry, I will use the Breadcrumb NavXT plugin to implement a proper markup.
Maybe in some future, some more users (I may be wrong but currently I have seen very few or none) will be interested in the site structure or ask for a correct hierarchy. Until then…
Thank you for taking the time to share
I’m trying to migrate a client site to a new server, tried to use the Wordpress export/import tool on the listings but I’m not getting any images. When I look at the XML file there are no referenced images. In other words, there doesn’t appear to be any links to the images in the exported file therefore Wordpress doesn’t have a way to upload the required images.
Is this an expected outcome?
The recommended way to migrate a client site would be to export the SQL database and import it on the new site, then copy the files over, and then search and replace the database for old URL and replace with new URL (if you are changing the URL). See here for more info: https://www.wpexplorer.com/migrating-wordpress-website/
You could also use a plugin such as this: https://en-ca.wordpress.org/plugins/all-in-one-wp-migration/
I disagree, while the way you’re suggesting will work, it’s not the most efficient. The WP export/import has always worked for me in the past just fine. I’m talking about being able to just import the listings, so the new content that has been added to the client site is the only content needing imported. Copying the SQL, and copying the files is great for cloning the site, but I need to merge new content with old from a dev/live site situation.
If I were to use the WP exporter to export any other content, the XML file created has referenced media so the import can just download the necessary media. Trying to merge the live site with the dev site has become a nightmare, and could have been made extremely simple if your theme supported media attachments in the exported XML file.
Thank you for clarifying your situation, this makes more sense now. We do have an Automatic Exporter plugin that you could use to export the listings, if you are interested in getting more information on this please send an email to sales@themesuite.com
Hello. Yesterday, the icons on my website have disappeared. Instead of the icons, a question mark and an exclamation mark appeared. How to fix it?
More then likely this is probably a conflict with one of your other plugins as it looks like you are using the latest version of the theme and plugin already. I would recommend disabling any third party plugins you have added (that are not included with the theme), and then fully clear your browsers history and cache and see if that fixes the problem. If it does not please open a Support Ticket including temporary login details to your website so we can debug the issue further. Thanks! 
Now is ok, thank you (error – conflict plugin)
Ok great! Thank you for the update 
You shouldn’t have any errors even on 7.4. More then likely you have other plugins running that are not included with the theme that are causing the errors. Try disabling all plugins not included with the theme, clear/flush any caching plugins, and if that doesnt fix the problem open up a support ticket at https://support.themesuite.com and we will help you pinpoint the problem.
How can I edit the social links to my links on the wordpress Automotive Theme.
You can do this under Theme Options > Social Settings
How can I edit the social links to my links on the wordpress Automotive Theme.
You can do this under Theme Options > Social Settings
Hello, can you please advise where i can purchase your import plugin so i can set up imports via cron?
Please send an email to sales@themesuite.com for purchase information. Thanks! 
Hi there… I’m logged into the demo and can’t see how I’m supposed to import a csv and how that will work. Can’t find documentation on the steps involved.
Also, does this come with a Child Theme?
I’m also very interested in the Automatic Imports for real-time inventory. Client uses RIMSS as their inventory management—Can you let me know if there is a way to set this up?
We will be selling Work Trucks, International Trucks, Tractors, etc, so I’ll need to be able to change the options from the standard car options to options that reflect our products. Will the options be fully customizable to accommodate this?
We have this functionality disabled in the demo as some people were abusing the demo service importing thousands of cars. You normally do this under Listings >> File Import in the customer version.
Yes, it includes a Child Theme.
Regarding Automatic Imports, please send an email to sales@themesuite.com and we can send you the details on the Automatic Importer plugin. If you want to send along a sample export from the RIMSS inventory management system we would be happy to test it for you and verify it works as expected.
The listing categories, options, etc are all fully customizable (ie change miles to engine hours, etc)
Is there a way to set custom 404 (not found) page?
You can customize the 404 page settings under Theme Options > Page Settings > 404 Page
Hi, after updating theme website not working. Can you help?
Sure, please open a Support Ticket including temporary login details for wp-admin and FTP and we would be happy to have a look at it for you.
Cannot as the my support was expired. Is the anyway without payment help?
Ahh ok, yes unfortunately you would need to have active support if you need our help to look into the problem for you.
How can we get the most current version of Slider Revolution? It was bundled with the Theme, however; the Theme is prompting to us to do a theme update. We want to only update the Slider. Thanks !
Please refer to this knowledgebase item: https://support.themesuite.com/kb/faq.php?id=4
Is the $80 to purchase the theme a one time fee, or an annual fee?
It is a one time fee that includes 6 months of support. It is optional if you want to renew your support beyond 6 months (cost for support varies depending if you renew before it expires or not). Your license is still good for the life of the product regardless of your support status.
Thank you, one last question.Currently, it says “Get an extra 6 months of support now and save $16.75.” Is that $16.75 subtracted from the $41.88?
The $41.88 is the discounted price, it would be $41.88 + $16.75 savings = $58.63 if you wait
Hello. What options are available besides Edmunds now that they aren’t issuing free keys? We have an account at vehicledata.com, would it be possible to use this? If not what solutions do you have? Thank you.
We currently have extensions available for VINquery (North America) and RegCheck (UK / Europe). I can’t seem to find much information on vehicledata.com, but if they have an API available please send an email to sales@themesuite.com and we can look at developing an extension for this service as well.
Using WP Import Pro to import XML because your importer doesn’t allow for a seperate image feed – but pricing isn’t being imported. Please assist.
Our importer allows for as many images as you want from as many different feed URLs are you want. We have responded to your support tickets, please follow up there when you have a moment.
Hi there Our site has a seperate image feed. When you use the importer – you can only put one url in. But the images are on another feed. Our client uses the Pinnacle DMS. You can’t add text to the fields – you can only drag-and-drop. How can I edit an import field on the Automotive importer to add images from an external source to the feed?
URGENT!!
I need the images to not reference the ID’s as these change all the time – they need to reference the URL’s
Our importer allows for as many images as you want from as many different feed URLs are you want. You likely have the settings misconfigured. We have responded to your support tickets, please follow up there when you have a moment.
On samsung phones the two bar menu and text logo overlap. It is not possible to click on the menu due to the text logo blocking it. It works fine on iphone but not other phones. Can you advise? I select option to “Push Slider Under Header on Mobile” but does not work. Website is: www.patagoniamotorcycles.com
It looks fine and the menu works properly on my Samsung Galaxy S8+ but it looks like it is probably due to the amount of text in your logo. I would recommend reducing the size of the logo font and that should resolve the issue for you.