26987 comments found.
Welina me ke aloha, We recently updated our theme and have been having issues within the TagDiv Composer.
Elements that aren’t working on our end: - Title - Text with Title - Raw HTML
Also having issues with: - Deleting elements - Deleting Rows/Columns/Inner Rows/Inner Columns
Also Social Counter not working
Hello,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Never had a problem with theme. Trying to set up a new footer and the image on the footer that is quite large over 3000×1500 come us pixilated on the footer. Doesn’t matter what I do to the settings. Any idea why?
Hello,
When uploading any image and adding it into your WordPress, please mind this setting: https://www.screencast.com/t/lyymlhPT3 Make sure you use the full image, not a thumbnail of your image.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
This theme is awesome! But it’ll be better if you add more post layout + featured image style (full screen paralax etc). I’m creating an art magazine so these features are very important to me. Hope you can add more on next update. Thanks and have a good day!
Hello,
Our posts can have different styles like mentioned here: https://forum.tagdiv.com/post-templates-2/
We will add more post templates in the future though.
Thank you! Bogdan B
menu icons are not showing up. please refer to the screenshot – http://oi68.tinypic.com/2924hlv.jpg
Hello,
Please refer to this forum topic: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ In most cases it is cache and cdn related.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
How to add ticker exactly below header menu.?
Hello,
You can use the tagdiv composer page builder and place it as any other element of the page builder: https://www.screencast.com/t/u1O0xN5E Please use this guide to learn how to use the tagdiv composer: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you! Bogdan B
Hi! I send mail to https://themeforest.net/refund_requests/new but I didn’t yet get any reply.
I only download the theme but not yet install because it’s very hard to install for me. Help me!
Thanks! Rohit Sharma
Hello,
The refund was approved.
Thank you! Bogdan B
Is your theme compatible with gravity forms? And does latest version of Visual Composer (WP Bakery) works well with your theme?
Hello,
The tested and recommended form plugin to use with our theme is Contact Form 7. We have not tested Gravity forms. As for WP Bakery, the latest compatible version is 5.4.7 which is the latest version of the plugin available.
Thank you! Bogdan B
I want more customizations with the theme can you guys help me? Do you provide custom changes and how much it will cost? Thank You
Hello, can you reply?
Hello,
Sorry but unfortunately we cannot offer any customization services at the moment.
Thank you for understanding. Bogdan B
I want body of page big than demo, i want add left side bar. Can edit body home page and all page add left side bar, mean site have left and right side bar, so can add many categories in left bar and so more. I think any person need it. If you add function can choose style of body with one, two or three column with side bar and width big than now. Pls integrated in a feature update
Thanks
Hello,
Sorry but our theme does not support 2 sidebars at a time except on pages. You can create this design using the tagdiv composer but you cannot use it on posts though. Thank you for your suggestion. We already have this request on our list so I will add a +1 to it and we will see if in the future we can provide such options for posts and other templates as well.
Thank you! Bogdan B
After the last update my homepage is not displaying correctly, and is missing some sections please take a look at it here. http://www.empoweredwithpurposeblog.com/
Hello,
Your site seems to work fine. Maybe you did not clear your cache after the update. I cannot see any issues now.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hi can you please tell me where to change this badground image >>> http://www.zerotrailers.com/, i install this demo https://demo.tagdiv.com/newspaper_spa/. Thanks
is’t this demo intead https://demo.tagdiv.com/newspaper_smart_app/
Hello,
Sorry but your site cannot be reached. Please check if the URL you posted is correct and contact us via the support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hello, I don’t understand the need of adding speed booster to your theme, since speed booster IS NOT COMPATIBLE with most plugins…. sorry, but … Something else also. My site’s memory limit is set to 64 but on your system status it shows 40. Thanks!
Hello,
Speed booster is a plugin created for our theme and for the theme tested and recommended plugins. There is a list of plugins speed booster is compatible with. Please check this forum topic: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/As for the theme requirements, please make sure you use this guide: https://forum.tagdiv.com/requirements-for-newspaper/
Please check your wp-config file for the system status and make sure you change the correct one. In most cases people have multiple installs on their server and end up changing the parameters on a different install than the current one being used.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Ok, thks Bogdan B
Hey tagDiv~ I have a question! I use two columns to set layout, but I think the width of the sidebar is too wide, how can I adjust? please!! thank you!!
Hello,
Sorry but you cannot adjust the width of the sidebar. You cannot make it narrower. The total content width for pages can be enlarged, but not narrowed.The theme cannot handle narrower content as it will break the layout. Sorry for the inconvenience.
Bogdan B
Why not activate Arabic
Hello,
You will not be able to activate Arabic because our theme does not support the RTL dirrection.
Sorry for the inconvenience. Bogndan B
Awesome theme, one thing is missing, a double menu , a menu like themeforests menu. It would be realy great for someone with many categories. Its also very flexible and unique.
Pls integrated in a feature update
Thanks
Hello,
Thank you for your suggestion. I will add this to our list for future updates and if this request becomes more popular, we will consider implementing such features into our themes.
Thank you! Bogdan B
how to add analytics google code in head in every page to track site
Hello,
Our theme has a special analytics spot where you can place your code so you do not have to place it on each page: https://www.screencast.com/t/YEnnnPvcThank you! Bogdan B
Can I get a Refund?
Hello,
You can make a request here if you need a refund: https://themeforest.net/refund_requests/new
Thank you! Bogdan B
Thanks a lot! Bogdan
I have a huge problem with the latest update, I did as according to your document to update the theme by deleting the old theme and copy the new one over and the same I did with the plugins, but the plugins do not appear in the list after the update????
All through FTP 
I tried to upload the td-amp zip file through wordpress but it goes into an endless loop trying to install it.
Hello,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) and ftp access so we can login and investigate this plugin issue.. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
I’m unable to install Newspaper theme on my site. Help me! After 100% uploading, it redirects me to “Not found, error 404” page.
It’s very hard to install Newspaper theme. When I extract files I didn’t find Newspaper.zip folder, I find Newspaper. Help me please very confused.
Hello,
Please use this guide to properly install your theme: https://forum.tagdiv.com/newsmag-install-via-wordpress/ or if you prefewr the ftp way: https://forum.tagdiv.com/newsmag-install-via-ftp/
Thank you! Bogdan B
Assalamu Alaikum Warahmatullahi Wabarakatuhu
I’m interested in purchasing your theme. And I have some pre-purchase questions. Is there any shop page in your theme?
Hello,
Our theme is compatible with the woocommerce plugin and you can create a shop page using the theme elements and the woocommerce shortcodes. Here is an example: https://demo.tagdiv.com/newspaper_tech/shop/
Thank you for your interest in our theme. Bogdan B
