386 comments found.
Hi, i have problem with my template at the files : js_composer.php. I receive this message when i want to go to my website. It’s just came many weeks after i ended my work.
Warning: require_once(/homepages/32/d538569178/htdocs/clickandbuilds/bfmproserv/wp-content/plugins/js_composer/include/autoload/components.json): failed to open stream: Permission denied in /homepages/32/d538569178/htdocs/clickandbuilds/bfmproserv/wp-content/plugins/js_composer/js_composer.php on line 338
Fatal error: require_once(): Failed opening required ’/homepages/32/d538569178/htdocs/clickandbuilds/bfmproserv/wp-content/plugins/js_composer/include/autoload/components.json’ (include_path=’.:/usr/lib/php7.0’) in /homepages/32/d538569178/htdocs/clickandbuilds/bfmproserv/wp-content/plugins/js_composer/js_composer.php on line 338
Can you helping me ? Thanks…
Hello, we didn’t face this kind of issue previously. Will you please update your support pack and open ticket in our support system, we will investigate that. Is your php version change . Php version must need bellow php 7.2
Hi, I have problems with logo in mobile version. In desktop version, the logo looks good. But on mobile, only half of the logo. You can see it here: https://tinyurl.com/y9y5sa77
Please open ticket in our support system. Our team will help you.
Hi, I opened a ticket two days ago, but I get no answer… Can U help? Txs.
Sorry for the inconvenience, Can you please give me the ticket no. I will follow-up with support team.
Hello, I have a problem. After importing demo website I can’t see the header: http://take.ms/og1Em – plz. help 
Ok, got it – I just had to activate woocommerce plugin Now it’s display fine!
Hello, your comment show you are not valid user. Did you purchase theme from themeforest or download from other site.
Hi, My client had bought the theme and send it to me, that is why I’m not validated,
Thanks
Please I want to get this theme, I hope installation is free when I purchase it, I may go through errors while installing this theme thanks I will appreciate if you support free assistant in installation of the theme
If you have any problem at the time of installation, you can contact our support team , they will help you.
For header and footer, same thing
What you view in our demo is possible. Just install the theme and import demo. Then it will looks like our demo.
No I mean I want the bubbles from this theme https://themeforest.net/item/laundry-dry-cleaning-services-wordpress-theme/19476398
Hello, That is not possible. You can do that by hire any developer , or done by us with custom payment.
But it your theme also
Kindly approve you will do it for me and i will purchase the theme
Waiting your approval
We are sorry to inform you that. This request is not possible. as this is custom requirement. and theme support do not cover this. If you need , you need to pay for your own custom requirement. Thank you.
how much pay?
Please contact our support system https://smartdatasoft.zendesk.com. with more details, Our support team will give you the price quotation.
I sent email to support@smartdatasoft.com 4 days no responce
Please give me ticket now. I will follow up. We didn’t found any ticket related your inquiry.
There is no ticket, I sent email to support@smartdatasoft.com
Id #15339
Good afternoon, I just purchased this theme. Could I perhaps get the images associated with it please. My email is baigumair517@gmail.com
Please follow our documentation and install demo data.
Hey guys – love the theme! How do I slow down the scroll of the testimonials on the home page?
You can edit from backed visual composer and change the settings to slow down the slider. If you have any issue , please open ticket in our support system. Our technical staff will help you.
I do not have an option to change the speed there that I can see
We have reply your ticket .
hi..
I need to translate the button “read post” (blog) Where can I do that?
Regards
Henrik
You can use Laco to translate your theme file.
Do you include demo content ? One Click installation ?
Yes, We have one click demo installation system. If you follow our documentation., you will find step by step, how to import demo content. Thank you
Hello,
Great looking theme!
Is it relatively simple to have a single static image in place of the slider on the home page?
Thank you.
Yes, you can do that via visual composer back end editor
Hello, Very nice theme but I have a problem with offer form (quote form). I dodn t get any success or error message when submiting…
Please check your email is configure correctly.
There is only problem with this. It has the same settings with two other forms. After ajax loading I get no message.
You can view contact form7 doc if they have any settings.
I receive contact emails, I don t get any response message (success or error). This div is empty: Client don t know if he sent the request. Can you help me cause all other contact forms I ve, they function well…
I am sorry to inform you in this case we have nothing to do, because our theme do not manage email send. If all other email goes fine and this one didn’t, I think there is some thing missing in your confirmation. We suggest you to recheck with other form setting s. Thank you.
Please advise how can I change sliders picture along with the texts.
Form back end pages ->home you can change slider image with visual composer easily. You can view this video which may help you.https://m.youtube.com/watch?v=i9GY343o74g
How do i change the home page slider and the want more link on the home page slider. i have try to change it with visual composer.
If you can any issue please open ticket in our support system. Our support team will investigate and resolve your issue day after tomorrow. Today is our week end and tommorow is our independent day. Sorry for the inconveniences.
It’s not any issue, i just need direction on how to do it myself
You can change from admin pages ->home and edit with visual composer.
Will you please response my ticket… my site is broken…
We have answer your ticket.
An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
Please i will need the latest WP Page builder. Thanks
We haven’t released last update with our theme. You can follow video to update the version which distribute with our theme. https://www.youtube.com/watch?v=vtXTKHXW6IE
Soon we will distribute the version which releases today.
Hi.. do i need to buy any extra plugin to run this theme? is the Order Form is activate ? thank you
No you do not need to buy any extra plugin. We have build the order form with contact for 7
thats great… i am gonna buy it today. how about the theme colors? i can change it to any colors am i right? Thank You
We have color customization option in customizer http://prntscr.com/ioh1d8 from where you are able to edit color
When I fill out the form to request the service, can I have the option to pay online?
It will send you an email about the service request.
Hi. I need to be able to schedule the day, time, cleaning service, but I want to be able to pay for the online service.
This is possible?
Hello, I am sorry to inform you that schedule system is not implemented in our theme. Our theme have woocommerce shop system implemented
Hi. Presale question.
Is it possible to make the eatmated quotation so a customer can get the price on the website before booking so they don’t have to book and I need to contact them for a price. Then I also need extra fields so I can get more info. It’s like a cost calculator.
Best regards, Henrik
Sorry it is not possible estimate calculator.
Okay. But a plugin might work?. Have one that use wpbakery (early called visual composer)
and also, how can a customer do this on your website, as you are writing on your site: “Manage everything online Add visits, skip visits, leave notes, and book extra services laundry, fridge and oven cleaning”
Hello, This is demo site with demo content, it is not a real site. It presents how a Cleaning owner can present there content.
Hi folks I could use a bit of insight from people who have this Theme up and running. I am building a site for a Vacuum retailer and this site looks like it would fit the bill. IS this site fairly flexible and far as changing header? I am looking to change a Big Commerce site to this wordpress theme.I don’t like the way they handle categories example: http://www.bluemountainvacuum.ca/brands/Miele.html from a Big Commerce site to a Wordpress woo commernce site. Would love to get your feed back. Thank you
You can look more about WordPress seo features. It will help you to got a better idea how to manage the URL.
