378 comments found.
What is the current version of this theme? The changelog link does not show anything. Thanks.
my license key doesn´t work, can´t activate 
Hi, can you please check if you have the latest version of the theme? In the latest version of the theme, you don’t have to activate the license anymore. Thank you
Are there any other theme bundled plugins with this theme aside from WP Bakery?
Thanks.
Currently, there is no bundled plugin with this theme aside from WP Bakery. Thank you
I’m seeing a problem with this update. “wordpress cleaning_services-core domain was triggered too early”
I would like to update the cleaning_services-core plugin, but I can’t find it in the download package.
Please point me in the right direction to get the plugin update.
Hi, an update for the core plugin has already been released. You should have the update notification. If you don’t, then please delete the plugin from the site and install it again then you should be able to get the latest version of the core plugin. Thank you
How do l import demo data?
how do i get double license
purchase again
so every time i need license i buy again? i want gpl license
their is not gpl licence every time you need to use this new site you need licence.
What is the current version of this theme? If it is still 4.2, when is the next theme update scheduled to be released? WP Bakery plugin needs updated terribly to the most current version. Thanks.
Thank you for your insight as the new version of wordpress released we are working on checking the compatibility of the theme and if there is any issue we will definitely release an update of the theme which will show a notification to your dashboard. And we will release the wp bakery plugin as soon as possible if it is available. Thank you
Ok, so is it is still 4.2?
It seems it is.
Hello,
I cannot re-activate my theme after deactivating it. I also cannot access the ‘Cleaning Service Core’ menu, which would allow me to modify the phone number in the header section. How can I fix this? It’s very frustrating.
Please download the latest theme version from Themeforest, and then you can activate the theme on your site. After that please check if the Redux Framework plugin is installed with that plugin you will be able to change the phone number. Thank you
Hello,
I got this error while I was trying to activate my license https://prnt.sc/hZ5yOGhRjWRsWhat should I do? Thanks
Please, I have not been using the theme for a very long and I want to activate the license key is not working
Please download the latest theme version and then the site using envato login and then try to activated
I just downloaded it today before uploading
Hi,
Is your issue fixed? As we are available and fulltime working after the vacation you can open a ticket in our support system if you need help.
Best regards, SmartDataSoft Team
No, it has not been fixed, but I found a temporary solution for the immediate need, I will reach out when the need arises, thanks.
Hi,
Thank you for the update! We’re glad you found a temporary solution for now. Please feel free to reach out to us anytime the need arises—we’ll be here and happy to assist you whenever you’re ready.
Best regards, SmartDataSoft Team
i can’t Activate License can you help me to active it how to contact you
you can open a ticket in our support system or you can try follow this documentation to activate the license. https://smartdatasoft.com/docs/gen-docs/new-license-system-in-theme/how-to-activate-your-license/ Thank you
What is the current version of this theme? Thanks.
The current version of the theme is 4.2. Thank you
Thank you for confirming. It looks like WPBakery bundled with V 4.2 is a few versions behind currently. Just letting you know. Thanks.
Hi,
My name is Kashif. I am intrested in purchasing theme “Cleaning Services WordPress Theme + RTL”.
But before purchasing this theme. I have question.
I am building website for my client. First I want to prepare his site demo on my own demo server using theme Cleaning Services WordPress Theme + RTL.
I will purchase this theme from themeforest and activate linces.
Then what happens when I transfer demo to client domain/hosting. Again I need to purchase this theme ? or I use same licensing on client domain.
Please guide me.
Thanks
Hi, I’m currently facing issues with importing a theme demo page. I received the following errors:
[ERROR] Failed to import “One Click Demo Import – log_file_2021-08-26__04-19-24” (Media) [ERROR] Failed to import “placeholder” (Media)
How can I resolve this issue?
Hi,
Could you please open a ticket in our support system so that we can check the reason for the issue?
Best regards, SmartDataSoft Team
Guys i am trying to contact you through email, and through contact form and through ticke. but none of that works.
can you get in touch with me , i need a new license for the rhoomy theme
Please can you share the ticket number please. We will look into the ticket and reply you promptly.
there is no ticked, i need to get a new license the old support expired, contact me on email artani799@gmail.com
Hi Team, My client purchased a theme from your company. Upon installation, I encountered issues with two of the included plugins, both of which are requesting separate licenses for activation. Can you resolve the issue?
Hi,
<pYou have activate the license of the theme to activate the plugins and import the demo data. So please at first enable the license of the theme first by following this link https://smartdatasoft.com/docs/cleaning-services/new-license-system-in-theme/how-to-activate-your-license/Then you will be able to activate all the plugins in your site.
SmartDataSoft Team
Hi I just purchased theme, but had problem with Import Demo:
[ERROR] Failed to import “One Click Demo Import – log_file_2021-09-02__07-17-49” (Media) [ERROR] Failed to import “One Click Demo Import – log_file_2021-09-13__05-46-54” (Media)
The demo import has finished, but there were some import errors. More details about the errors can be found in this log file
Hi again – I tried to submit a ticket but it said the Purchase Code was invalid.
Can you please message me directly? I have a few problems that need help with this theme.
Dave@Legitly.comHi,
We have found your ticket in our support system and replied to it. Please check your ticket.
SmartDataSoft Team
How to deactivate old site and activate a new site since I have only one license?
deactivate from your admin or my.smartdatasoft.com
Can you give more information please? From Smartdatasoft I can’t see any license linked to my account. What is the steps to deactivate from my admin?
It’s working now. Issue fixed from admin. Thank you!
Hello, I’m trying to disable the sidebar for the services to get the featured image to be in full size. How can i do it? Thanks
Hi,
Please remove the widgets from the widgets page https://prnt.sc/ktP4ZfcCmty2 and the issue will be fixed.
SmartDataSoft Team
I’m trying to turn on RTL mode in the template, but to no avail، Can you tell me what is the reason?
Hi,
RTL mode should be activated after activating a RTL-supported language in the wordpress settings.
Thank you, SmartDataSoft Team
Can I change the icons under Our Cleaning Services in demo2?
Hi, we have an issue where the desktop version is showing a slider with mobile version of the button, this is only for the home page https://www.clearfresh.co.uk/
We’ve restricted the the width but not sure if its a slider issue or a theme issue
Hi,
Could you please make sure if you have changed any theme css code in your site? Could you please update the theme with the downloaded theme from the themeforest?
Thank you, SmartDataSoft Team
