1458 comments found.
hello
plz which is the css to change the hover bg color of the product flip image?
thxxx
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.product-image a.db:before { background: rgba(0, 0, 0, 0.1); }
and change 0,0,0 as your R,G,B color and 0.1 as opacity percent from 0.0 – 1.0.
Best regards
Hallo ! first of all awesome work! second, i’ve installed theme, but when click to import data - > Claue Homepage -> import this homepage I’ve an issue, the system go to 404 page on “frontend” ho solve it?
thank you
Hi,
I check your profile but don’t see you purchased for this theme.
If you use other account to purchased for our theme. Please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our team will check and help you solve the issue.
Thank and best regards
I have a pre sale query I have analyzed your theme and saw that you don’t serve scaled images for product display you just resize them using html and css which is basically the big image but just reduced in dimension but not in size (kb) which increases the page load times and such a great selling theme and you didn’t apply that basic code to serve scaled images? When can we see this update?
Hi,
Thank you for interested in our theme.
We don’t scale image for better display on retina device. You can reduce image file size by reduce default function of WooCommerce in Appearance > WooCommerce > Product Image and change dimensions as you want.
Best regards
Thanks for quick reply. But even you know that is just an excuse as we can identify retina device with two lines of code and only give a condition to not use scaled images on retina device its that’s obvious. Also its very difficult to scale images manually. I mean you can just give a toggle that “use scaled images” (on / off) “scale image on retina device” (on / off) you already have so many options on theme option, because a websites speed is too much important we all know that and it’s unnecessarily adding time to load the page even on non retina devices. A image scaling option will be awesome it will tremendously increase speed as the scaling is as much as 30-50% Hope you get my point and implement the scaled images option in next update
Hi,
Thank you for the idea. I will give your idea to our developer and improve our theme for future update.
Thank and best regards.
that will be awesome update also along with that have an option to to delete the scaled images when the user turn off the scaled images option. also is there any way i can get notification about this update?
Hi,
You didn’t purchase our theme so can’t get email notification about the update but you can follow us on Envato to check the update.
Best regards
Hi guys, i want to ask u something few days ago i update all my plugins and when i update the wc vendor my site got me error 500.. so i create a ticket to wc vendor supp and my hosting just for know more about my issue my hosting, they tell me “The screen shot shows a short code but no error. If you are running any plugins that have not been updated to work with WC Vendors 2.0 this may cause an error.
Please ensure all your plugins and theme are running the most up to date versions.
cheers,
Jamie.” u know something about this error?
Hi,
We check our theme with other plugins it still work well but not check with WC Vendors . Could you please create new topic at our support forum with details of your issue, your site url and temporary admin account. Our team will check and help you solve your issue.
Thank and best regards
Hi How do I add my Favicon to the website?
Nevermind I see I can change it with the customizer. Thanks
Glad to hear to solved the issue.
Feel free contact us if you need more help.
Have a nice day!
Hi, Why the template is keep refreshing in Safari? Please check, i also check your demo in category pages and its doing same issues.
Hi,
Which version of Safari are you checking? The version of Safari on Window outdated from 2013 and now Apple drop support. You can deactivate plugin YITH ajax filter to fix issue refresh on Safari.
If issue still there please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ our team will check and help you solve the issue.
Best regards
Hi, I have a question. I am building a website without demo data and for some reason all my products shows in square sizes (example 300×300) I tried importing demo data to a local server and all the products shows in proper rectangle sizes (example 300×433). I like to know what i am missing.. Thank You
example: https://image.ibb.co/hUJiUd/issue.png This and all other products are all in square sizes
Hi,
Thank you for choosing our theme.
Please go to Appearance > Customize > WooCommerce > Product Image and change setting for thumbnail.
Best regards
Thank You, It worked.. I might have couple of questions later. Also wanted to let you know that http://janstudio.net/claue/demo/home-3/ Instagram integration is still not working “Invalid argument supplied line 81”
Hi,
Sorry because late reply.
This issue because Instagram update API, it now ok.
Best regards
Hi again, I’ve just got a couple of question about blog display
Is it possible to display post tags on blog listings page? Finally I notice if you post a video from vimeo or youtube its not displaying full post width, is there any way to get it 100% full post width and show this on all screen sizes?
cheers
I think its to do with content width setting, whats the default for this. I had it set to 1170 and now got it at 1000px, it appears ok but I’d love to know if you can increase the space between side bar and blog listing content as the appear very close and I’d like more of a gap.
Still love to know if its possible to display post tags on blog listings page?
Hi,
Could you create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url we will check and help you solve the issue with sidebar, for post tag on blog list, could you take a screenshot where you want to show the tag.
Thanks
Hi my support has run out, if you could just tell me the default maximum content width and if its possible to show wordpress tags on a page like this http://janstudio.net/claue/demo/blog/?sidebar=left I mean
Hi,
1. You support expired but you still can create new topic at our support forum, with small task we still support free. As i see now the space between sidebar and blog list is normal, you still want add more space?
2. For tags on blog list, where you want show tags (below blog title or below the date ) ?
Hi, Oh right, hadn’t realized that. Yeah I added
.mb__100 { margin-left: 40px !important; }
Is this ok or will it cause issues somewhere else, it seems to of worked.
2. Is at the end of the post possible if not under the date.
Hi,
The default content with is 1170px
1. This css will cause issue some where. Please send us the link where you want to change. We will help you check this.
2. Please copy file content.php in claue > views > post to claue-child > views > post
and add below code to line 11
<?php jas_claue_get_tags();?>
Best regards!
I have 2 questions
1/ http://janstudio.net/claue/demo/shop/?layout=grid the menu, where it says the categories, can you add a icon above the categories (Example: Dress to place a icon above it?)
2/ can you set up Multi-vendor with your theme?
thxs
Hi,
Thank you for interested in our theme.
1. Yes, but you need customize code.
2. Yes, our theme compatible with plugin: WC Vendors, WC Marketplace you can use these plugin to setup multi vendor.
Best regards
Hi, How to make a separate New Arrivals page?
Hi,
Please create new page with Products element and select “most recent” product. http://take.ms/duAPl
Best regards
Can it have a filter for price, color size also in left side menu?
also a Sort by option same as regular product category pages
Hi,
1. Yes, please add YITH Ajax Filter Widget to WooCommerce Sidebar
2. Go to Claue > Theme Option > WooCommerce > Product Listing Settings > and follow this screenshot http://take.ms/hpjWa
3. Sorry woocommerce doesn’t support sort by product category.
Best regards
hello parallax speed does not work in wpbakary. please fix it.
Hi,
I check on our dev site it still work well. Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ and tell us more details.
Thanks
Does Ajax Load More For WoocoCommerce?
Hi,
Thank you for interested in our theme. Yes, our theme already support ajax load more, please check at http://janstudio.net/claue/demo/shop/
Best regards
Is it possible to automate instead of clicking?
Yes, it have Infinite Scroll effect when user scroll down it auto load.
Best regards
Hello there, I sow this theme yesterday and im very impressed cause it has almost all the features I need for my website but I keep seeing this error message on your website
correct user ID specified. Warning: Invalid argument supplied for foreach() in /home/JanStudio/claue/demo/wp-content/plugins/claue-addons/includes/shortcodes/instagram.php on line 81
Will it happen to my website as well if I buy this theme and add Instagram feed…? Thank You
Also is there any possible way for me to get rid of Additional Information and Reviews tabs from product page.. Thank You
Hello Please ignore the above question, I already found solutions to remove additional information and reviews from product page.
Hi,
Thank you for interested in our theme and report bug related in Instagram Feed. This is new bug, we are checking and the fix will update soon.
Best regards
Hi,
The issue with Instagram Feed because Instagram they update API, it now Instagram Feed ok.
Best regards
Hi, where can I find the last plugins updates? Thanks!
Hi EntreDos123,
After you update theme please go to Appearance > Install Plugins to find last update of plugin.
Best regards
Thanks!!
Is this theme nicely SEO optimized and fast loading as per Google page speed?
Hi,
Yes, it also defend on your product images and your content.
Best regards
Hello,
There is a bug with the Add to Cart pop-up that needs fixing. The Add to Cart pop-up doesn’t show up any more, you go straight to your Shopping Cart. It looks like this has something to do with WooCommerce update.
Thank you very much for your help.
Hi,
Please update theme to latest version. http://support.janstudio.net/forums/topic/updating-the-theme/
If issue still there please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our team will check and help you solve the issue.
Best regards
Hello, in the blog settings I choose to display excerpt but still displays the whole content in the blog page
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our team will check and help you solve.
Thanks
Hello, I have a horrible issue with the cart, after adding products to cart and switch the language or visit other pages like wishlist the product title disappear, and the products get removed from the cart. I don’t know why this is happening and I was using another theme before claue and it didn’t happen before.
Hope you can help me
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our team will check and help you solve.
Thanks
Hey, Is there any way i can make this ” apply coupon ” option( this one : https://imgur.com/a/2m2IeK3 ) place it here : https://imgur.com/G6Fqakv Also is there a way to customise it?
Hi,
I’m sorry it can’t place the coupon section above total price section. It now only place coupon section below Place Oder button.
Best regards
hello, How can I display the categories in the shop page as a bar like the demo? because it is shown as thumbnails grid
Hi,
Please go to Appearance > Widgets > WooCommerce Categories Menu Sidebar and add Product Categories Widget to this widget area.
Best regards
Thank you that worked
actually there is a problem still happening, in the shop page it still displays the categories thumbnails, and in the categories pages it displays the categories again even though I set the widget to only disply subcategory.
Hi,
Please go to Appearance > Customize > WooCommerce > Product Catalog and follow this screenshot http://take.ms/OjROFK
Best regards
