23242 comments found.
hi , as i see demo 10 search box has not been fixed on mozilla , can you please take a look : https://prnt.sc/jsrnrf , thanks
Hi,
We have not updated the latest Theme yet on Our Demos site that is why it is showing like this but the issue has been fixed in our latest New update release you can check it again by removing your browser cache.
Thanks.
Hi, Hi, How and where do I change
Project Description
I see that you already answer to the same question but you are talking about woo-commerce product description This is about portfolio and we must change this somewhere on the admin panel not with codes right ? I created a portfolio page I put text column and I wrote something but Project Description comes to the Portfolio page like as a subject and I could not find any way to change ’’Project Description’’ and RELATED WORKHere is your answer for the same question Hi, You can do it by using the codes as per your requirement is written in this doc: https://isabelcastillo.com/change-product-description-title-woocommerce OR Also like @metuza said by using translation as well.
<..h5 class=” inline-block portfolio-desc” >Project Description..>
Hi,
Yes Project Description and Related Work Words are coming from Subjects and you can change it by translating your Theme translation files easily. If you are not familiar with translation then contact us through our support system with your site Login details so we will translate it for you with your required words.
Thanks.
Your theme (Porto Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Hi,
Sorry for the inconvenience but this is because Woocommerce releases it’s update on daily basis and the single file is showing as outdated which has not an affect on your site, and also our development team is working on an update and soon you will find an update releases with solved this issue until that please be patience and use the Theme easily it has not an affect on your site.
Thanks.
I have configured the shipping costs, fixed rate but when proceeding to the payment page, it tells me that there are no shipping methods available. The web is multilingual and doesn’t work in any language.
Thanks
Hi,
I think you had set the Shipping costs bt forgot to set the Shipping Classes. You have to set the Shipping Class as well from Woocommerce >> Setting >> Shipping >> Shipping Classes. Please see this screenshot: https://prnt.sc/jssxat and also read and follow the instructions written in this screenshot: https://prnt.sc/jssxbv for assigning that class to products. Hope it will help you.
Thanks.
I have done what you say but tell me there are no shipping methods available.
Hi,
Have you read this document for help https://docs.woocommerce.com/document/flat-rate-shipping/ and this https://docs.woocommerce.com/document/setting-up-shipping-zones/
If you are still not able to solve the issue then please send us your site login details through our support system so we will check and solve it for you.
Thanks
Hello, and perhaps independently translate the admin on the Russian language?
https://yadi.sk/i/wu20Xq5L3XUdAQHi,
You can change the WP Dashboard Admin Language from Setting >> General. Please see this screenshot: http://prntscr.com/jssuas and follow the steps written in it.
Thanks.
Presale question: can we do a gift registry website with your theme? Like kadolog.com/en/ ? I saw they are using your theme but I don’t see how they turned your theme into a gift registry website? Thanks.
Hi,
First of all thanks for showing your interest in Porto WordPress.
And I have tested your prociding URL and I think the site has used any third party plugin for achieving some functionality like for gift registry and sorry to say that but we do not recommended amy third party plugin for any client and you can check our Live Demo’s here: http://www.portotheme.com/wordpress/porto_landing/
Thanks.
Hi, we’ve purchased the theme ( via our other account ) one quick question, we made dozens of customization via child theme, can you guarantee that it won’t be affected by updating the theme? or is there any other fall back if ever something went wrong? Thanks!
Hi,
Please contact us through our support system with your Theme purchased account so we will chck your customization and give you the exact answer.
Thanks.
Hey, thank you for the update, but you forgot to update porto/woocommerce/single-product/add-to-cart/variable.php to be compatible with the latest WooCommerce version 
Hi,
Yes sorry for the inconvinance but oue development team is working on it and soon you will find an update release with out having this issue til that please be patience.
Thanks.
Hey, thank you for the update, but you forgot to update porto/woocommerce/single-product/add-to-cart/variable.php to be compatible with the latest WooCommerce version
Hi,
Yes sorry for the inconvinance but oue development team is working on it and soon you will find an update release with out having this issue til that please be patience.
Thanks.
I know i just wanted you to know… Keep up the good work! 
Thanks for your understanding and appreciation ☺
Hi,
I just bought Porto Theme and found out that I wasn’t unable to activate Porto Functionality Plugin. Please do help me
Thanks
Hi,
Please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
For my shop, I Have to use Tychesoftwares Order Delivery Pro extension for WooCommerce, Chieckout.fi, and probably the Google MAPS API. All the extenstions I use are built for WooCommerce and cerfitifed. Can I use them with the ShopKeeper theme. This is a pre-sales question and I need the answer before I commit to purchase.
Hi,
Sorry to say this platform uses only for questioning about the Porto WordPress Theme, not for ShopKeeper theme or any other Theme.
Thanks.
Sorry I’m so stupid. I’ve been looking at 6 themes and Porto is at the top of my list.
Hi,
First of all thanks for showing your interest in Porto WordPress.
Unfortunately, we had no chance to test with this plugin yet, you can see fully compatible with plugins list that we confirmed on our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Thanks.
Hello, looks like the update solved the pricing issue. Thanks
Sound’s Great!
I updated your todays new release but for the last three releases or so, I have noticed that there is a bugs in Porto product-category VC Component. The layout is completely broken, specially for Grid Layout as the Category Images become huge and so I have been force to use Slider Layout to show product-categories. In Slider Layout also all the Catgory Images are displayed in a row without any white spaces among them. Even the Product Counts are not working if i made it hide or vice versa. The product counts still shows.
Hi,
We have tested our latest Theme and do not find’s this issue the Element works perfectly fine at our end on both the cases when using slider layout or grid layout. Please see the below attached screenshots:
1. http://prntscr.com/jsfccv & http://prntscr.com/jsfca6
2. https://prnt.sc/jsfcc2 & http://prntscr.com/jsfccwAnd also the Counter works perfectly fine as well it must be the Third party plugin confliction or the cache issue at your end so please check your site after deactivating your site all the third party plugins and check your site after removing the server, site and browser cache.
OR
It may be the Customization issue at your end which you did in your site so please check once fresh localhost or live installation of the Theme and test there hope you will not find an issue if yes then we have to debug your site and for that you have to contact us through our support system.
Thanks.
Thanks for your reply. one more thing I noticed that for every new Porto Version releases, I dint need to update the associated plugins. is it updating automatically now? How Porto Theme – Functionality Plugin get updated? Maybe that you didnt updated your plugins with last few realeases or so.
Problematic Page: http://www.anblik.com/reviews/ (Slider Type as Grid got major issue) . I have disbled WP Rocket but the issues remains. In the home page also the same issue.
http://nimb.ws/efGvWwHi,
You have to update the Plugins from Porto >> Setup Wizard >> Plugins after Theme update.
And
We have to debug your site please contact us through our support system with your site WP Admin Login details.
Thanks.
Hello, at the moment of uploading the demo on my website, I get this message: “Suhosin may need to be configured to increase its data submission limits.” and it will not let me edit parts of the demo. I would like to be able to use the demo correctly without any restrictions.
Hi,
Can you please make sure that your server requirements must meet the latest Theme and Plugins minimum requirements if not then set it first and after that please make sure that you have installed and activated the Theme required and recommended Plugins before installing any deo if not then please so it first and then install any demo hope you will not find an issue if yes then contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
rubelfa rubelfa PURCHASED
about 3 years ago Flag Hi I am trying to change the menu font color, menu background color, menu link color, top page background color in the product page…...and also i am saving the pages but nothing to getting change …..its very scared…...Please tell me How to change this perfectly.
Thanks
p-themes p-themes AUTHOR
about 3 years ago Flag Could you change the colors in Theme Options > Skin? If it’s not working, please change the permission of the following folders to 777 or 755. porto/css, less, scss Please click save changes and check your site after refresh browser cache, wp cache, hosting cache.
I read through one of the message above. And I have the similar situation with porto theme that I currently bought. The permission is already 755, still the backgroud color of the menu does not reflect. If i change to 777, should i recurse into subdirectories and apply to all files and directories?
many thanks
Hi,
Yes you should recurse into subdirectories and apply to all files and directories of the CSS folder to 777 and then check your site after removing the server, site and browser cache because sometimes it is just the cache issue hope you will not find an issue if yes then contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
Can I know in the porto theme option, under skin option, where exactly is that to change the menu background color?
Hi,
Please go to Appearance >> Theme Options >> Skin >> Menu and change the color as per your requirement. Please see these screenshots for the better understanding: https://prnt.sc/jsf4u7 & https://prnt.sc/jsf58t
Thanks.
got it. I am able to change it already. my website is youngamericana.com.sg, Can I know how to close the gap between menu and my slider?
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
div#rev_slider_1_1_wrapper {
margin-top: -35px !important;
}
Thanks.
got it. thanks. possible to have the search in the menu bar align to the right?
Hi,
You can set it by using header type 17 on your site because it is the only header type in which the search bar align with the menu items. You can change the header type from Appearance >> Theme Options >> Header >> Header Type.
Thanks.
Noted, thanks
hi there,
on my http://youngamericana.com.sg/shop/ page, the product is listed 12, 24, 26. Its take forever to load if i click on page 2. Is there any possible solution to solve this matter?
Hi,
I have just checked your site and I think it seems to be the third party plugin confliction issue so please deactivate your site all the third party plugins and then check your site after removing the server, site and browser cache hope you will not find an issue then after that activate your site all the third party plugins one by one and check which one is creating an issue for your site, If your issue will not solve then we have to debug your site for solving the issue and for that you have to contact us through our support system with your site WP Admin Login details.
Thanks.
Ok got it, will check and get back to you again.
Hello, is it possible to use the Porto WordPress and Porto Magento together so that users can search for products and add them to their cart on WordPress and make purchases on Magento without ever knowing they are changing platforms. I want to use the same Demo for each but not use WooCommerce.
Hi,
Sorry to say that but this is not possible because WordPress and Magento both are two different platforms which do not simply relate with one another.
Thanks.
need updata 4.4.3.1
Hi,
Can you please explain your issue more clearly for our better understanding.
Thanks.
available 4.4.3 v in evanto
how get 4.4.4
Hi,
Actually we have updated the Theme to version 4.4.4 on 08.06.2018 having some fixes you will find here in changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs but we have not changed its version text to the Theme files that is why it is showing 4.4.3, so just download the latest version you will find the latest Theme with the latest fixes showing in the changelog.
Thanks.
Hello, any news for the solution on the product page where price disappear? Thanks
Hi,
Sorry for the inconvenience the price of the variant on the Variable single product page issue will be solved with our new update, our development department is already working on it and soon you will find an update of the Theme release till that please be patience.
Thanks for your understanding.
Hi,
After updating from v4.3.1 to v4.4.3 child theme settings are saved but not visible on site.
I compared a backup folder: /wp-content/themes/porto/css to the same folder after update and CSS files are not the same…
Same setting, but not the same CSS generation. see folder compare: https://prnt.sc/jryyafI saved again the settings (everything looks good on admin) but still, the correct CSS isn’t written.
I created a new child theme through the setup wizard and did all the settings again but still no change.
I disabled all cache and minify and still, the issue remains.
Do you have any idea what is going on?
Thanks, Sahar
Hi,
I think it is the permission issue. Please set the child theme CSS folder permission to 777 then check your site. I hope it will solve your issue. Otherwise you have to purchase the support then we will debug your site and solve it for you.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi,
Well… Since I first bough the theme, this is first time I asked a question about it.
It isn’t permissions. When I save, files are written to the css folder:
bootstrap.css, bootstrap_1.css, bootstrap_rtl.css, bootstrap_rtl_1.css, skin_1.css, skin_rtl.css, skin_rtl_1.css
The things is, those are the files with default values and not according to settings made in theme options.
Hi,
Then we have to debug your site and for that you have to contact us through ur support system with your site Login details.
Thanks.
how delete SIZE GUIDe and bye this theme
how delete
http://prntscr.com/jrtzu7Hi,
1. For Removing Size Guide Tab: The Size Guide Tabel comes from Appearance >> Theme Options >> Woocommerce >> Single Product Page: https://prnt.sc/iog8ke and you can see in the screenshot clearly that Block is being used to create that tab so go to Blocks find the particular Block: https://prnt.sc/iog8kv and just edit and change as per your requirement and as you said that you want to disable/remove the Size guide tab from Single Product Page so just remove the Block Slug name from Appearance >> Theme Options >> Woocommerce >> Single Product Page: https://prnt.sc/iog8ke and check your site after removing the browser cache.
2. For removing BUY THIS THEME you have to go to Appearance >> Theme Options >> Menu and scroll down to the page you will find Menu Custom Content just remove or change it as per your requirement. Please see this screenshot for the better understanding: https://prnt.sc/jrw1mw
Thanks.
