Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

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Hi! One question, something it’s changed in your theme? Before when i shared the url in Facebook i have the description (title and metadescrption) and the image feature automatically.

But now, just appear the title and the description, and not the image, what’s happening?

This is the url: https://elgeaditraumatologia.com/

Thanks!

Hi,

We need to ask you to submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will check this closer. Thanks

Qode

We solved it. Thanks!

You’re welcome!

Hello, Your https://qode.ticksy.com/ never loads. We always get the message: This site can’t be reached qode.ticksy.com took too long to respond.

All other website works fine here.

Hi,

We have just checked and our support site is loading normally https://www.screencast.com/t/VfPHD4QMexv Also, we didn’t have complaints like this one before. Please, try to visit our site from some other Internet Connection. Thanks

Qode

Hi guys, in need of some help and ticksy isn’t an option because it’s giving me an error stating I no longer have support, which is not true. Please advise:

I am trying to get even spacing between the purple boxes on this page: http://theabstractexperience.com/event-packages/

I tried column margins, but no dice. I started the element holder, but it doesn’t offer border control, and my CSS is not working.

Any help would be appreciated!

Hello,

Could you, please, try to visit our support forum https://qode.ticksy.com from the new browser. It could be, that last session is remembered on your browser which is why this issue with submitting a ticket is happening. Then you could open a ticket and include your site URL with wp-admin access and our agents will investigate.

Best. Qode

Hi guys, unfortunately, that didn’t work in Firefox or Chrome.

Hi,

Please, reach us here support@qodeinteractive.com and include your purchase code. Thanks

Qode

Thanks for the new update ;-)

Glad to hear you are satisfied :)

Hi.

I am interested in using the template http://bridge129.qodeinteractive.com/ in a new project but I see that the responsive validator indicates that the theme is not fully responsive.

You can see that in this link : https://search.google.com/test/mobile-friendly?utm_source=mft&utm_medium=redirect&utm_campaign=mft-redirect&url=http%3A%2F%2Fbridge129.qodeinteractive.com%2F

Please, could you tell me if the theme could be turn into fully responsive and what is the cause that Google identifies it as a non responsive theme?.

That’s all, I’ll be waiting.

Regards¡.

Hi,

Thank you for taking interest into Bridge for your new project. Please, note that our theme is fully responsive. Here are screenshot for this site you’ve mentioned https://www.screencast.com/t/Rk2OGhkJ https://www.screencast.com/t/44PVl4O9Laz Feel free to check this on your own mobile device.

If you have any other doubt related to this, we are here.

Best, Qode

Hi.

Yes, I tested it also in http://bridge129.qodeinteractive.com/and its looks like the content is fully responsive.

My question is why the Google test (https://search.google.com/test/mobile-friendly) don’t consider it “responsive” as you could see in the test result : https://search.google.com/test/mobile-friendly?url=http%3A%2F%2Fbridge129.qodeinteractive.com%2F (https://www.screencast.com/t/HUZgtzdx4)

I don’t know what’s the problem with the test and I want to ensure that the theme has no other problem or issues related with the fully responsive.

Regards¡.

Hi,

As we could see this is actually marked as mobile friendly, just screenshot is not generated well https://www.screencast.com/t/pLIrDYuj02 So, there is really no need to worry about this. Our theme is fully responsive.

Best, Qode

Hello. I’m using the Google Font ‘Raleway’ but it isn’t working in Safari on Mac. It works perfectly in Chrome and on Safari on iPad but it is substituted with a lot of different fonts in Safari on Mac. The font in Rev Slider is different and also the paragraph and header fonts throughout the site. Any ideas? Thanks

Hello,

Could you, please, submit a ticket at https://qode.ticksy.com/ and include your site URL witin wp-admin access and our agent will gladly investigate and check this closer. Thanks

Qode

Hi there, I imported bridge theme new demo 84 business consultant, the imported demo doesn’t look the same as the demo site. a lot of layout is broken. how I can import the demo exactly the same as the demo site?

thanks

Hello,

We located your ticket on our support forum and it has been answered by our support agent. Please, check response on ticksy.

Best, Qode

hello everything seem not to work on Qode dashboard, i can’t change the colors, font size etc. please help.

Hello,

Please, submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will gladly investigate and help you there.

Best, Qode

Pre- purchase question > I would like to view the theme options – but I haven`t been able to find Test Login Account you mention on the details page. could you please paste a link here that I could review ? thanks

Hello,

Thank you for taking interest in Bridge. There is no test server where you could check theme options. But, for all Bridge demos that contain the front-end user login functionality, you can use the following credentials to log in and check out the user dashboard and all the amazing options it provides username: test password: test

Here are examples: for Listing demo site http://bridge91.qodeinteractive.com/ and for Travel demo site http://bridge224.qodeinteractive.com/

If there is any other doubt, please, let us know. Thanks

Best, Qode

Thanks , Is there anywhere I can see the theme options ? (a preview) I had bad experience with themes who look great but offer very limited editing and customization options.

Hi,

You are welcome. Feel free to reach us here support@qodeinteractive.com and we will provide you with screenshots from our theme options. Thanks

Best, Qode

Hello there, I am using Advanced Pricing Tables and want to make the Button with the Gradient. Any idea? Thanks a lot :)

Hi,

There is no such an option within this shortcode. You can use linear gradient according to its specifications – read more here https://www.w3schools.com/cssref/func_linear-gradient.asp and also there are some helpful generators like for example this one http://www.colorzilla.com/gradient-editor/

Best, Qode

I have imported the theme UI Design Company.. But the menu is not working properly.. I click on every menu item and nothing happened

Hi,

Please, just open a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate and help you there.

best, Qode

Hi, With the workflow element, I want to add a link to each item. How can i?

Hi,

Please, reach our support team at https://qode.ticksy.com and they will help you with anything that could be done within our theme.

Best, Qode

Hi, I purchased the bridge theme, installed and imported demo called “business consultant” then I saw the error below. Parse error: syntax error, unexpected ’’url’’ (T_CONSTANT_ENCAPSED_STRING) in /websites/kl/klwtax.com.au/wp-content/themes/bridge/includes/shortcodes/shortcode-elements/cards-gallery/templates/cards-gallery.php on line 16

Your ticket system doesn’t allow me to choose the bridge theme to match with the purchase code. Hence I am leaving a comment here.

Hello,

Please, just contact your hosting provider to update PHP version on your server to 5.6+ and this will be resolved. We managed to find your ticket on our support forum and it has been assigned to our agent who is working on it.

Best, Qode

Please HELP !!!! My slider disappered ! And I have a presentation soon :-/ www.koala-lao.fr

My WPBakery interface disappered now… :-(

Hello,

We didn’t find any slider on your site https://www.screencast.com/t/t47LpQF2w so, we need to take a closer look, if you are still facing any issue. Please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will ivnestigate. When it comes to WPBakery, just follow instructions from this article https://qode.ticksy.com/article/11730 and it should be resolved.

best, Qode

is there anyway to have a different background for the slider for mobile?

Hi,

Please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will help you with anything that could be done within our theme.

Best, Qode

hi, i just purchase this theme after i installed it says the links to it has expired..what should i do?

Hello there,

Please try to install the theme via FTP as explained in the following video tutorial:

https://www.youtube.com/watch?v=QMTctyQKhl4 For any further assistance, our support team is on your service at https://qode.ticksy.com/

All the best, Qode

hi! im using bridge and text excerpt suddenly disappeared, i dont know why…It was visible a couple hours and i didnt install any new plugin… this is the page elifab.com/noticias

Hello,

We rechecked your page and it looks like everything is working well https://www.screencast.com/t/pmgZnhnKfIL9 If you need further help, please, reach our support team at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will investigate. Thanks

Qode

The latest version of Bridge removed my Call to Action button in the header and I can’t seem to recreate it without a giant rectangle that covers up the menu. Anyone else having this issue?

Hello,

When you do theme update, fields such as widgets are not affected. So, we want to take a closer look and it will be helpful, if you could submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will investigate. Thanks

Qode

HI ! I bought a theme called bridge , whe i try to install , appear : ” The link you have followed has expired.” how I can fix it”?

Hello there,

Please try to install the theme via FTP as explained in the following video tutorial:

https://www.youtube.com/watch?v=QMTctyQKhl4 For any further assistance, our support team is on your service at https://qode.ticksy.com/

All the best, Qode

Love this theme so much. Just had a quick question, how do I change the size of the hamburger menu. I’m using it on both desktop / mobile but I can’t find in the options where to adjust it’s size as it’s really small at the moment. Just the hamburger icon itself, the font when the menu opens is great.

Hello,

Glad to hear this. Just go to Qode Options > Header > Header button icons and there set desired Icon size https://www.screencast.com/t/RtoJWbqmKY For any further doubt, our support team is on your service at https://qode.ticksy.com/

Best, Qode

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