1463 comments found.
The market got poor score on google pagespeed, do you have any suggestion?
Dear sir,
Speed will come from many factors. You absolutely control speed of this theme. Besides, after purchasing this theme, you can contact our support team to get to know to to fasten the speed of website.
Thanks!
Pls explain magento2 best webhosting
Dear sir,
Any webhosting which meets Magento system requirement will be a good choice: https://docs.magento.com/m1/ce/user_guide/magento/system-requirements.html
Thanks!
I have submitted a ticket after installation. After installation the site looks like messed up site ! Not even responsive, the pop up has overlapped buttons with the menu button, the lines are not aligned !
Hi,
Could you please give us ticket number to check again?
Thanks!
Dear sir,
We got your ticket. We will respond you as soon as possible!
Thanks!
Presales questions for magento 2.2.4:
- what Sliders are available for homepage? (eg: new, featured, etc)
- can swatches be shown on sliders?
- Is discount shown on sliders if at least one of the config child items has a discount?
- Is discount shown in product detail if at least one of the config child items has a discount?
- Are swatches shown in catalog / search pages?
- Is brand attribute displayed as image on product detail page?
- Do you have a shop by brand feature?
- Can custom labels be added besides sale and new? (eg: free shipping based on some attribute)
Dear sir,
Thank you so much for being interested in our theme. We do not see what you mean in questions: no.1, 3, 4, 5, 6 . Could you please clarify more by giving us screenshot? However, here are something we would like to tell you:
1. Color Swatches can only be configured in Admin Panel.
2. Sliders are built based on HTML. So you can not put countdown timer on slider but edit slider to put discount item there.
3. Our ShopyBy Module will auto-filter product based on their characteristics (colore, size, brand, price, ..)
4. You can change custom label to other text you want
5. Any others may raise customwork and you may charge some fee.
Best Regards!
Hi there, would I get every page installed at the same time? i.e every page would be installed at once without the need to import demo again which will override the current demo. I would like to use it for megastore.
Dear sir,
Correctly! You will get all homepages installed at the same time. In other words, installation is once time action. You can change to any homepage in Admin Panel.
Thanks!
Hi, what about your sticky menu, mean no sticky menu bar.??
Dear sir,
This theme has sticky menu, you can absolutely setup in Admin Panel.
Thanks!
I used following code to display under price and deals, but both are not working, not showing properly, even I have a lot of products on this categories with under price and deals.
Back End screenshot: https://prnt.sc/jtslop
Note : I am using magento ver. 2.2.3 & 14th design of the theme
Underprice {{block class=”Sm\ListingTabs\Block\ListingTabs” template=”Sm_ListingTabs::default.phtml” title=”Under Price 99” type_show=”loadmore” type_listing=”under” display_countdown=”0” under_price=”99” type_filter=”categories” field_tabs=”” category_select=”8” category_tabs=”266,280,290,374,458,478” order_by=”ordered_qty” order_dir=”ASC” limitation=”7”}}
Page : http://54.70.208.42/en/under-price
Daily Deals {{block class=”Sm\ListingTabs\Block\ListingTabs” template=”Sm_ListingTabs::default.phtml” title=”Daily Deals” type_show=”loadmore” type_listing=”deals” display_countdown=”1” type_filter=”categories” field_tabs=”” category_select=”” category_tabs=”266,280,290,374,458,478” order_by=”created_at” order_dir=”ASC” limitation=”6”}}
Hi sir,
It seems that your support was expired. Please extend your support to get help from us http://bit.ly/extend-support . After extending successfully, please create the ticket via this submission link: https://www.magentech.com/support/tickets . Our developers will help you!
Thanks!
Great, I will, but let me check my self first, can you pls send me exact documentation link here.
Tried with documentation, but can’t fix. So I purchased support and created ticket MTT-THEMEFOREST-NL1SUF89R2 pls check with high priority.
Dear sir,
Please reply your ticket, we have already responded you.
Thanks,
Can you pls check on the ticket ASAP. It has been long time without exact resolution. Waiting to clear this to move production//
Dear sir,
Please update your ticket!
Thanks!
Pls have a look again, updated.
Dear sir,
Please update your ticket!
Thanks!
Pls have a look again, updated.
The technical support was answered in less than 12 hours with full explanation to solve my problem and beauty design and code quality
Thank you so much for this compliment ^^
For magento 2.2 version do you have shop by brand feature? and what about custom product labels?
Dear sir,
Thank you so much for being interested in our theme. Our ShopBy Module will auto-filter based on all characteristics of products 
. Could you please clarify more about your need of custom product labels?
Best Regards!
the same as a ¨sale¨ or ¨new¨ label, a custom label by some attribute. So I could do something like ¨Free shipping¨ on some items.
Hello, we are getting:
Can’t run this operation: deployment configuration is absent. Run ‘magento setup:config:set—help’ for options.
After trying to do the manual installation method and running php bin/magento setup:upgrade from the root of Magento.
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Is theme support 2.2.4?
Dear sir,
This theme does support Magento 2.2.4. However, as we know it, Magento is still not stable and has some core issues. That’s why we do not recommend you use this version. The best option is still Magento 2.2.3.
Thanks!
Sir, I asked you a presale question 2 days ago if this theme is capable of functioning as an affiliate site in addition to it present capability as an eCommerce theme. Can you please let me know. Thanks
Dear sir,
Thank you so much for being interested in our theme. Sorry for late reply. We may missed your mail. It seems that you want to mention Marketplace Multivendor Module?
Best Regards!
I have Magento ver. 1.9.3.7 Can I upgrade market template to VERSION – 4.5.0.
Dear sir,
Changelog no.4.5.0 is only for magento 2. Your current version is magento 1. If you want to use magento 2, you need to request custom work to migrate your data from magento 1 to magento 2.
Thanks
How to download Changelog no. 4.4.0. It’s last version for magento 1.9.x
Dear sir,
Please visit this link to download the updated version: https://themeforest.net/downloads . There are 2 packages for magento 1 and magento 2. The one for magento 1 is that you need.
Thanks!
Hi, Thanks for the great theme. One presale question – Will this support Arabic Content (RTL ) ?
Hi,
Thank you so much for being interested in our theme. Market Magento Theme is one of the hottest theme. It does support multi-langue including RTL.
Best Regards!
Thanks, None of the demo sites are working. resolve it
Hi,
Yesterday, we tested some features in our demo, so you might not be able to see the perfect demo. Now it is working normally.
Thanks!
Hello team,
I am about to buy this theme Can i get access to backend to check .
Regards, Sayali
Dear sir,
Thank you so much for being interested in our theme. It is pity that we do not have back-end demo for you to see. However, we sure that it is not difficult as you think. During usage, if you have any issues, you can contact us to request support: https://www.magentech.com/support/tickets .
Best Regards!
Hello team,
As well if we are not comfortable with the theme so can we get a refund.?
Regards, Sayali
why is all pages, categories, products extension as .html As in magento we dont have .html extension
Dear sir,
Here are our responses for your queries above:
1. Our theme was built from many factors including HTML code, all necessary modules… Not all things are HTML
2. About refund policy, please visit this link to know more Envato’s refund policy: https://themeforest.net/page/customer_refund_policy
Thanks!
for me no demo page is not loading
As well one more presale question that can i have different filters to different categories of product
Hi,
Yesterday, we tested some features in our demo, so you might not be able to see the perfect demo.
About filter, we use SM ShopBy module which will filter based on attributes of products. It will auto-filter all your products
Thanks!
ok thank you
Hello, i have a couple of questions before buying this theme: what is your plan on using bootstrap 4.1? will you make this floating menu/page on bottom left feature just like this at lazada.sg ? Thank you
Dear sir,
Thank you so much for being interested in our theme. Here are our responses for your questions:
1. At the moment, we use Bootstrap 3.3.6. We do not have any plan of upgrading to Bootstrap 4
2. About floating menu at bottom left, our theme does not support this feature. If you really, you need to request customwork via this link:https://www.magentech.com/magento-custom-work
Thanks!
one last question, is there an option to have the top NAV remain still while scroll down the page. like this page http://labbluesky.com/magento/aloshop/fr
Dear sir,
It is called sticky menu. You can easily setup it in Admin Panel with this theme
Thanks!
hmm …with the website logo too?
Dear sir,
The sticky menu will not include logo like your demo link. It will include megamenu (horizontal and vertical) . You can see here: http://prntscr.com/jsep6x and http://prntscr.com/jsepbw
Thanks!
I wish you do in the next update..please do let me know…thanks
Dear sir,
So you mean that you want sticky menu will include logo in the left side?
Thanks!
yes just like this https://live.yithemes.com/nielsen/
Hi,
If you really want like the demo above, you need to request customwork and charge some reasonable fee. If you agree, please let us know!
Thanks!
What is your reasonable fee
Hi,
Could you please give us your private mail that we can contact to give you price quotation?
Thanks!
Hi,
We have already sent you mail. Please check and leave your feedback!
Thanks!
Hello, Kindly please reply me. My Ticket No. : MTT-THEMEFOREST-LLA1QR80Y3
Dear sir,
Could you please give your link of ticket? We can not find out any ticket based on your ticket number.
Thanks!
Hi,
We got your ticket. We will reply it as soon as possible!
Thanks!
Hello there, I have submitted the required details. Kindly please check. Thanks.
Is this compatible with Magneto 2 Enterprise?
Dear sir,
It is pity that our theme is only compatible with Magento 2 Community Edition 
Thanks!
Hello, I have purchased this theme and will like to have it installed on my website as early as possible. What is the next step on getting started? Thanks
Hi,
Thank you so much for buying our theme. Have your bought our installation service from us our you install it by yourself?
Best Regards!
If I cannot get a free installation, then I might have to request a refund PS: I HAVE NOT DOWNLOADED IT YET! This is the first time in several years – template sellers are usually more than glad to provide installation support to buyers of their themes. if you cannot do that then let me know so I can start processing my refund. Thanks
Dear sir,
Please note that Installation is not included in Price. You can see this link: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- ( http://prntscr.com/jkkxj3 ) . You need to buy installation service if you want our support team to install site for you.
Thanks!
Hi, how can i change the text ALL CATEGORIES which appears in the left side of horizontal menu ?
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
ok
Dear sir,
All answer will be given in support system Please do as our guide.
Thanks!
