26687 comments found.
There seems to be an issue with the ‘Split Menu’ option on Firefox. When refreshing a few times, the logo appears with a very small width. I’m having this issue on my website but I can also see it on your Demo page. :-/
Hi,
Could you, please, send us exact page link and some screenshot so we could take a closer look. Thanks
Best, Qode
Even if its not in use, the theme loads google maps js. how can I disable this to be gdpr compliant? also need to disable google web fonts…
Hello,
Please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you there.
Best, Qode
how do i make contact form 7 input equal with for all input? the problem is for input file, i can’t make it same size like the others
Hi,
Please, provide us here your page URL and we will check it closer. Thanks
Qode
I don’t have the “Qode Options” in the admin panel after I’ve installed. How can I fix this?
nevermind, found it!
Glad to hear this. Thank you for the update!
Hi,
I’m having an issue where WooCommerce is not adding to cart. When I press “add to cart” nothing happens.
http://farmpriceja.com/sample-page-2/Deactivated all the plugins and it works. But when I reactive Visual Composer it doesnt.
Hello,
Please, reach our support team at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will investigate and help you there.
Best,
Qode
Hi again, another question: I’m trying to change the font size on the pricing tables for the PRICE. I’ve added custom CSS and it’s not working, even with the !important added in. I don’t see a place in the pricing table module to change it. On smaller monitor sizes, the price, which is 4 digits, gets cut off…how can I make it smaller? Thank you!
Hello,
Please, reach our support team at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will gladly help you with anything that could be done within our theme.
Best, Qode
Thank you, done.
You are welcome!
Hi, how are you? this is something stupid but i cant do it well.
I need to exactly center the button in the row.
For example in my site: http://desobsolescencia.com.ar i general options of the button i putt in margins “0px 0px 0px 35%”.
there is no option to do this like “automatic”. Just center the elements in the row? Thanks!
Hi,
You can easily have the Button element centered by setting the text-align property of the containing Row element to center.
http://screencast.com/t/KcJJZOJMFqxKQode
i know it was simple haha, thanks!
You are welcome.
Hi! We are running an ecommerce with WooCommerce and the Bridge version 10.0. Now it is going really slowly. May it be caused by the theme version? Is it possible that we are already on version 16? Could it be solved if we update the theme? Did you have before any similar problems?
Hi,
In every new version of theme or included plugins, something is improved which leads to better page load time. We could recommend to update our theme, and WPBakery page builder and also WooCommerce plugin to latest version. If you still need help, our support team at https://qode.ticksy.com/ could investigate and help you to get better speed performances.
Best, Qode
Hello I would like to buy another licence for your theme expecially for this demo http://bridge224.qodeinteractive.com/ I would know if travel experiences are integrated with woocommerce and expecially wp booking compatible that i have already bought. Thank you
Hello,
Thank you for writing in.
If you check this demo site http://bridge224.qodeinteractive.com/ you’ll see that in this Travel theme is included our Qode Tour plugin, where on single tour items you’ll see form for booking https://www.screencast.com/t/AxHGIG68t So, this is part of our Qode tours plugin. Please, note we didn’t test WP Booking and we cannot confirm compatibility.
Hopefully, it is what you’re looking for, and if there is anything else, please, let us know. Thanks
Qode
How can I center a button in a row? I cannot seem to figure out how to move it to the center. It’s always flush left. Even when I create a 3-column row and put it in the middle column it’s always flush left in the middle column too. I’ve tried the margin spacing as well and nothing works. Can someone assist? Thank you!
Hi,
You can easily have the Button element centered by setting the text-align property of the containing Row element to center.
http://screencast.com/t/KcJJZOJMFqxKQode
Thank you! I was trying to accomplish it using the button module, so this is a great work-around. Appreciate the help.
Thank you for the update. Glad to hear this was helpful. You’re welcome!
Hi there, for some reason when I try and set up one of the demo themes it gets to 60% every time and stops, is there a common cause of this by any chance?
Cheers, Gareth
Hello there Gareth,
Please, check this article where demo import and solutions are explained https://qode.ticksy.com/article/9420
Best, Qode
hey i sent you a request ticket to get the psd files. thanks
Hello,
We located your ticket so our agent will provide you with psd files asap.
Best, Qode
the featured image from the portfolio is not visible on the detail page. Is it possible to show the main image there too? Or is it only in the list visible?
Hi,
In Portfolio list, each portfolio item will be presented with it’s featured image. If it is not working like that on your installation, please, submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will gladly investigate and help you.
Qode
yeah but is it also possible to show the featured image also on the detail page?
Hi,
Could you explain, please, further more, which page is detail page? Do you mean on single portfolio item? It would be helpful if you could send us an example of that page? Thanks
Qode
yes single portfolio item
Hi,
Inside single portfolio item, there is no option to see featured image by default, but you are able to add any image inside the post content https://www.screencast.com/t/g9tCt3TMsda Or using Portfolio Custom fields for single/multiple adding of images https://www.screencast.com/t/PSJ2Lc2h3BnJ
Best, Qode
Hi,
When selecting the amount on my Woocommerce product pages it jumps up in amounts of 2, so the user can only select 1,3,5 etc..
e.g. https://uniaccessories.co.uk/product/blue-power-tack/
I’ve updated all plugins and Wordpress and tested with a default theme which worked ok so I think it is an issue with Bridge.
Any ideas please?
Hello,
Please, reach our support team at https://qode.ticksy.com and include your site URL with wp-admin access so our agent could investigate and assist you there.
Best, Qode
Is it possible to make the sub menu responsive depending on the width of the longest menu item title? If not, then how do I change the width of the submenu to all submenus? Thanks
Hi,
You could use this part of code:
.drop_down .narrow .second .inner ul li {
width: 200px;
}and paste it with your desired width value in Qode Options > general > Custom Code > Custom Css.
Best Qode
Thanks!
You’re welcome!
You are adding so many demos, no wonder you are the leader on themeforest.net… just a heads up, demo164 has broken latest posts on the mobile browsing..
Thanks !
Hello,
Glad to her you are satisfied with our new demos. Please, recheck our demo site on mobile device again http://bridge164.qodeinteractive.com/ We have just fixed it and it will be included in theme css, too. Thank you for reporting this.
best, Qode
Thank you for fixing it promptly, and you’re most welcome !!
You are welcome 
Hi, I bought the theme about an hour ago and have been playing with it since. I was hoping to hear more about your refund policy. This theme isn’t what I expected and not as user friendly as I was hoping for. It’s a great theme for the right person, just not me. Looking forward to hearing back from you.
Hello,
We are sorry to hear this. Please, reach our support team at https://qode.ticksy.com and there our support agents will gladly assist you.
Best, Qode
Thank you!
You’re welcome!
The background color for the menu bar at the top of the page is set in Qode options as black at 0.5 opacity. I made some changes in css, none had anything to do with this. Now its showing an inline color, its grey (obviously) and slightly different on other pages.
How did this happen and how can it be fixed?
We have purchased this theme for 3 different websites, never had this issue. Don’t want to purchase support for one question
I tried this in the custom css but just made it grey:
header .header_bottom { background-color: rgba(0, 0, 0, 0.5) !important; }
Hi,
As we could see, there is set background transparency 1 https://www.screencast.com/t/Cd0NzOVs So, please, just remove this part of code you’ve added in style.css https://www.screencast.com/t/TP9CHk2ot2b header .header_bottom { background-color: rgba(0, 0, 0, 1) !important; }That should be helpful.
Best. Qode
Unfortunately it is not, I added that code to try to fix the issue in the first place – I have no idea where the inline background-color: rgba(0, 0, 0, 0.33) comes from, that is not the color set in the the Qode options: https://ibb.co/dUUdEd
As you can see deleting the code I added just makes the background grey
Hello,
Please, try to edit your page and under custom fields Qode Header. set desired transparency https://www.screencast.com/t/DgQxLOdxb
Best, Qode
As noted in the image I shared above, i did just that. It is not working. I have it set at black and .5 opacity, yet somehow as you noted the inline code is coming as background-color: rgba(0, 0, 0, 0.33)
Hello,
Ok, please, reach us here support@qodeinteractive.com so we could check this closer. Thanks
Qode
The PSD files are not included in the theme. I was instructed to open a ticket in order to receive it. Please provide me with a copy of the PSD files for the Bridge theme as I cannot open a ticket because the support period has run out.
Thank you.
Hi,
Please, reach us here support@qodeinteractive.com and include your purchase code and we will gladly provide you with PSD files.
best, Qode
Hello, i am working with this theme for my client. found some bug your woocommerce version is not updated. would you like to update it pls some plugins are not working with the backdated woocommerce version.
Thanks
Hello,
In our 16.3 version we added compatibility for Woocommerce 3.4.1 version. After that, WooCommerce released 3.4.2 version, where are minor changes. Of course, we will add compatibility for latest version in our next theme update.
Qode
would you like to update it soon Please coz my client is using your theme and also using “WooCommerce TM Extra Product Options” this plugin and its not displaying some fields due to old version of woocommerce which is in your theme. otherwise i need to tell her to change bridge theme.
thanks
Hi,
We have just checked, you are able to use 3.4.2 version with our theme. Everything is working well and there are no overriden files. If you are facing with any issue, feel free to reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate and try to help you there. Alternatively, we could suggest to contact author of that plugin extension to check this.Best regards, Qode
