26687 comments found.
Is there a place I can get the .psd of the slider on the floral shop slider? The one with the like brush stroke edges?
Hi,
Please, reach our support team at https://qode.ticksy.com and our agent will provide you with available psd files.
Best, Qode
Hi hope all well, I am hoping this can be sorted asap as i really like the theme, The problem is the demo data does not show properly when imported as you can see at https://bmanchester.co.uk/ it should look like this http://bridge92.qodeinteractive.com/ there is a bug somewhere that does not inject the posts even tho the posts do exist on the site as you can see.
Also as you scroll down halfway the site starts to crash.
I can supply a username and password for you to log in if that helps.
If you can help with this as soon as possible it would be much appreciated.
Hi,
We located your ticket on our support forum with the same topic and it has been assigned to our agent who is working on it.
Best, QOde
Hi, a couple of questions:
I see that you have a default listing capability. However, I’d like to use a separate plugin for the purpose, namely Directories Pro plugin for WordPress, also available in Envato. Do you know if there is any compatibility issue?
Also, is the theme compatible with bbPress?
Does the theme work with WP Rocket and the SEO Framework?
Many thanks in advance for the answers
Hi,
Thank you for taking interest in our Bridge theme. We are using WP Job Manager plugin for listings. So, if you want to have everything you see in our demo http://bridge91.qodeinteractive.com/ you should use this plugin.
Yes, bbPress plugin will work fine, but it will not be styled to match theme design.
We had very good experience with wp-rocket and w3 total cache.
When ti comes to SEO plugins, we could confirm compatibility with Yoast plugin.
For any other doubt, we are here.
Best, Qode
Thank you for your response, although it is avoiding all the questions I have asked. It is quite a demonstration of what kind of support I will get if I commit to this theme. It’s a bit disappointing that I shall continue to look for another one, but it’s good to be sorry now then later.
Hi,
We are sorry to hear you gain such an impression. We rechecked and we are not sure which question is not answered. Please, let us know and we will gladly provide you with an answer for any doubt. We put a huge effort in our theme and support of it, so we are always tasking care of having pleased customers. Really hope your impression will be improved.
Best regards, Qode
Hi, I’m with bridge from one year, I love it and everything was fine.
I have two website with your theme.
Yesterday my new host service migrate my two websites to their platform perform a full cPanel migration.
One website work properly. I noticed that in the other website instead all settings, custom css and logo (inside general tab) are gone but I can see them in my backup.
There is a way to restore settings and custom css with the backup files I have?
Thanks a lot
Hello,
Please, follow instructions from here http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/ where is explained step by step how to migrate site properly, including database options.
Anyway, you can export/import options manually by using Qode Options > Import/Export Options feature.
For further assistance, please submit a ticket at https://qode.ticksy.com and our support will gladly assist.
Qode
I don’t know if I can use export/import since after migration theme settings are blank.
I just have a full cPanel backup, there is a way to find the old settings having this backup?
Thanks
Andrea
Hi Andrea,
You can manually move that values from local database to live database, you can find that values inside your local WordPress database/wp-options table option_name column is qode_options_proya and just copy whole values from that column and paste on your live database, don’t forget to replace all url links from localhost to live url.
Qode
Ok thanks a lot, but it’s valid also if the old database is not local but is in a backup of a live website previously hosted live?
Yes, work in all cases.
Best, Qode
Hi there, I want find out if there is any way that I could have 2 sets of navigation in the theme as shown on this page when you scroll.
http://bridgelanding.qodeinteractive.com/#demos-section I see that all your demos dont really have a nav in similar layout to thatHi,
This what could be seen on our demo landing page is made just for purposes of our demo. But for two menus on a page, we could suggest to use Content Menu. Unfortunately we don’t have a live example of the content menu. To create a content menu, you first need to add an empty row to your page, and in the row options set the “Row Type” to ”Content Menu”: http://screencast.com/t/a7XBw9dz5
This row will serve as your content menu.
Then, to add items to the content menu you need to go edit each row that you would like in your content menu, set “Row in content menu” to “Yes”, and give the row a content menu title and Anchor ID, and then the title you gave will appear as a link in the content menu, and when you click on it, it will scroll to that row: http://screencast.com/t/8g2KSStwEe
If you need any more help with setting up a content menu, please submit a ticket to http://qode.ticksy.com/ and our support team will help you out.
Best, Qode
Is there any way to separate bread crumbs from the title info? When I try to hide the title on a post, it hides the bread crumb.
I just want the breadcrumb to show as otherwise the title of the post is repeated twice.
Hi,
If you enabled Breadcrumbs https://www.screencast.com/t/eccTLcD9s and now just one ti hide title text and to leave breadcrumbs, try just to add this part of code:
.title_subtitle_holder_inner h1 > span {
display: none;
}
in Qode Options > General > Custom Code > Custom Css.
Best, Qode
First off, I really appreciate the response! thank you.
However, I’m sad to report that I’ve tried the above, and the title still shows as well as the breadcrumb 
Don’t worry! I’ve sorted it
Thank you so much!
Thank you for the update. Glad to hear this has been sorted out! 
What about the WPBakery Page Builder Update 5.5?
Hello,
We are working on implementing new WPBakery version and it should be added inn our next theme update.
Best, Qode
Hi,
Try to add this part of code:
@media only screen and (max-width: 768px) and (min-width: 480px){
.q_slide_subtitle ,
.q_slide_title {
font-size: 28px!important;
line-height: 28px!important;
}
.carousel-inner .slider_content.center {
top: 2%!important;
}
.carousel-inner .active .slider_content
.text.one_by_one.subtitle_above_title.no_separator p {
line-height: 20px!important;
margin: 0;
}
}
in Qode Options > general > Custom Code > Custom Css.
Qode
Yes, is working in all devices, but Iphone X ( strange)
TO cover Iphone X, too, media query should have different values for resolutions. Try with this code:
@media only screen and (max-width: 812px) and (min-width: 375px){
.q_slide_subtitle ,
.q_slide_title {
font-size: 28px!important;
line-height: 28px!important;
}
.carousel-inner .slider_content.center {
top: 2%!important;
}
.carousel-inner .active .slider_content
.text.one_by_one.subtitle_above_title.no_separator p {
line-height: 20px!important;
margin: 0;
}
}
Best, Qode
Hello i posted a question in ticksy. but no ones responding.
1. I was wondering if how can you center the page title of each posts if you aligned the title to left and show the breadcrumb and the height w/ image is custom.
2. I have a masterslider but the image is not popping up. only dragging each images. Since you already had pretty photo i tried adding the class prettyphoto of each slider. but that didn’t work.
Can you guys help me?
Hi,
We located your ticket on our support forum and it has been assigned to our agent who is working on it and will assist you asap.
best, Qode
hello. im waiting for a response. why are the support not responding? it tooked a day already.
Hello,
Our agent is currently working on your ticket and will reply soon.
Best,
Qode
thank you for replying for my question about the sound for my quode video. I can;t find the path to remove the “mute” and everything just stoped working….now I cant even fo wp logins
Hello,
We are not sure what exactly happened based on this explanation. Please, reach us here https://qode.ticksy.com/ and include your site URL with wp-admin access so our agent could investigate and help you there.
Qode
Hello, I just purchased Bridge and I was wondering – regardless of what pre-created theme I choose, can I add a feature to make sure it is capable for a blog, as well? Or, do I have to pick a blog specific theme? Thanks!
The same question goes for the ability to have multiple drop down options in the nav as well as the option to make it an ecommerce site. Thanks!
Hello,
Thank you for choosing Bridge. You are able to mix all features, no matter which demo site are you going to import on your installation. For any further assistance, please, reach our support team at https://qode.ticksy.com and include your site URL with wp-admin access and they will help you there.
Best, Qode
Hello there! I have a (great) question.. hope you can help. Tried to find a solution before bothering but I couldn’t. The question is: I have to put videos in my page/article. These video have to be full width (and that’s ok..) but I can’t use video player widget in visual composer because the video is not (and should remain this way) on you tube or vimeo, it is simple uploaded through media in wp. I tried to paste the link but it doesnt work.
And if it’s possible, the video should start when it appear on the page. Is this possible somehow? Thank you so much!
Hello,
It is possible to add self-hosted video to any custom post type or a page, but you have to enable WPBakery for custom post types. You should go to WPBakery > Role Manager > Choose “Custom” from the first dropdown and check all boxes. Then go to your post and insert Text block element and follow this tutorial on how to insert video in HTML format https://www.youtube.com/watch?v=HFTvaOjWk2c
Best,
Qode
Great thx! It goes… now there’s only a little issue…it’s not responsive ^^“
Oh nevermind! I did it
.
Hi,
Glad to hear that, all the best!
Qode
Hi! I used bridge211 https://www.tillystrashtrailer.nl/tonys_story/ what are those black lines and how can I get ride of them?
thanks!
update: also in a new black page it is visible: https://www.tillystrashtrailer.nl/test/
Hi,
Just go to edit this page: and under Qode General custom fields set None for Grid Lines in background https://www.screencast.com/t/5q7vIxzny9Best, Qode
Thanks
You are welcome!
Hi, I have a problem with menu items. It seems that they do not adapt/responsive at all. As I make the screen smaller, CONTACT item jumps to the bottom row, it doesn’t become responsive. What is the solution??
Hi,
Please, send us here your site URL and we will take a closer look. Thanks
Qode
Hi,
thanks. This is happening actually because you’ve add custom css to make space between menu items even bigger https://www.screencast.com/t/yHwJdYTT To make it smaller on smaller resolutions, please, use this part of code: @media only screen and (max-width: 1200px){ nav.main_menu>ul>li>a { padding: 0 20px; } } @media only screen and (max-width: 1100px){ nav.main_menu>ul>li>a { padding: 0 10px; } }and paste it in Qode Options > General > Custom Code > Custom Css.
Qode
Hi, I have purchased multiple copies of Bridge, the best theme out there. I am normally very fluent in the set up and changing elements to fit my content. But I am using the Jazz design http://demo.qodeinteractive.com/bridge57/ and cannot get the image holders in the parallax scrollers to show images responsively. Is this impossible, as even on your link the images are not responsive.
Here is the code for that element. <section data-speed=”1” class=”parallax_section_holder ” style=”height: 100%; background-image: url(“http://demo.qodeinteractive.com/bridge57/wp-content/uploads/2014/05/parallax1.jpg”); background-position: 50% -220px;”>
I am happy to change the element to a non parallax if it allows for responsiveness, but at the moment this is the only bit I am struggling with.
Thanks
Hello,
Thank you for this kind words. Yes, we could also suggest to disable Parallax effect if you want to have fully responsive images. If you need further help, please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly assist you there.
Best, Qode
Sorry, disabling that does not make the image responsive? Basically I am just looking for guidance on how you suggest the images in http://demo.qodeinteractive.com/bridge57/ can be made responsive. My site is still in dev with a holding page, thanks
Hi,
Can you please send us the website in question, if it’s not in local installation? Thanks.
Qode
Is there a way to inject a different image for mobile users using css?
Hi,
You could try to add 2 Qode Sliders and then one to hide on mobile and another to hide on desktop.
Best, Qode
Hi Qode people. We have a problem with putting a portfolio list inside tabs.. I have 4 tabs and in every one we have a different portfolio list by a difernt category. The issue is that when we load the page all the thumbnails of the portfolio are on top of each other in the same x and y, and they do not form the thumbnail matrix. Please, help me, I don’t know if its my problem or a theme problem. Thankyou.
Tania
Hello Tania,
Please, note that dynamic element such as Portfolio list cannot be part of tabs. It is why you are facing with above-mentioned issue. You should try with some other shortcodes within tabs, where script is not needed for calculation of elements arrangement.
Qode
thank you very much for the answer.
Hi,
You’re welcome, all the best!
Qode
I would like to use this demo http://bridge124.qodeinteractive.com/ but I can’t see this demo file on import section. Can you tell me is this demo not available?
Hi,
This demo content is added in our 13.2 version https://www.screencast.com/t/0Ts28CvIAe So, if you have that version or newer, you’ll see this as option in demo import possibilities https://www.screencast.com/t/iYcpWLh1ZkBest, Qode
Hi,
I’m working on a website: https://www.ghion.nl/
on the homepage:
Under my Revolution Slider there is an image what I would like to change.
It’s this image: http://bridge231.qodeinteractive.com/wp-content/uploads/2018/04/home-background-10.png
I would like to change to: http://www.ghion.nl/wp-content/uploads/2018/06/ghion-bg-weeen.png
How can I do that?
Can you guys help me pls
Hello,
Thank you for writing in. Just go to edit this row and under Design Options you’ll be able to upload your desired background image https://www.screencast.com/t/lyzA4uC498
Best, Qode
Hi Qode,
Thanks for the fast response.
It’s not working at all.
First of all there is no image uploaded in “Row Settings” – “Design Settings” background:
http://www.screencast.com/t/vVZKDGExBBAqSecond I can see that the image is some how in the custom css:
.vc_custom_1525095755529 { background-image: url(http://bridge231.qodeinteractive.com/wp-content/uploads/2018/04/home-background-10.png?id=197) !important;
But I can’t find anywhere in the general custom css..
How can i change that image?
cheers
Hi,
That css code is generated from these design options we talked about. And this plus sign is for setting Background image https://www.screencast.com/t/NPHCfW3UwC
Best, Qode
Hi Qode,
I know that plus sign is for setting Background image https://www.screencast.com/t/NPHCfW3UwC
But this is still not what I mean.
How can I delete this image?
http://bridge231.qodeinteractive.com/wp-content/uploads/2018/04/home-background-10.png?id=197) in this design: https://www.ghion.nl/and change it for a different one.
cheers
Hi,
You need to edit Second row on this page and replace background image on above mentioned way https://www.screencast.com/t/nbs2dRfZ6 If you need further help, please, reach our support team at https://qode.ticksy.com/
Best, Qode
hi I need to add sound to the quote slider…how can I do it?
Hello,
If you are using our Qode Slider, you could achieve that with removing class ”muted” from Qode Slider shortcode. Please, take a look on this screenshothttps://www.screencast.com/t/TWHugVbw We hope you’ll solve this easily.
Qode
i have bought new bridge theme .it is not working on godaddy server.Other server is working fine .Please help me
Hello,
Thank you for choosing Bridge. Please, try to check this article https://qode.ticksy.com/article/11730 Based on what you said, we think it will be helpful. But if the issue persist, just submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you there.
Best, Qode