38356 comments found.
Hi,
Your Ticksy support told me to post here. I’m having this issue: On mobile, if I click in the center (blank area, no buttons) the header changes shade as if it were a button press. I’d like to remove this from happening.
Here’s a Youtube video of the problem: https://www.youtube.com/watch?v=Dci1FcKXVVk
Thank you, Gabe
Hey Gabe, I’ll take a look for you ticket in regards.
Cheers
Hi,
I’m using the latest version of the theme.
When I’m going to remove any item from the cart https://webdevelopment.imecnetwork.com.my/cart/?removed_item=1 the entire page is loading. Which is not expected.
Has there ajax cart system in the theme, so that item will remove without page load?
Also, I want same ajax system when user adding a product to their cart. That mean product will add to the Cart without the page load. Is it possible?
BR, Mofi
Hey ThemePackNet, if you’re on the latest version of the theme (8.5.6) can you check the woocommerce directory inside of your Salient theme folder to ensure that there is no ”cart” directory? The cart directory was removed a few releases ago and if it lingered around in your setup post updating, it would indeed cause issues
Hi,
I’m using the version 8.5.3 and have the “cart” folder into “woocommerce” folder- http://prntscr.com/k2seq0
How to I can remove from ‘cart’ with ajax load?
Hey ThemePackNet, please update to the current version to get that functionality
Hi, Your support team on Ticksy (ticket ID is #1627339) asked me to post a comment here so you can take a look into the issue.
My Shop page is not displaying properly in Safari – the image rows are jumping and overlapping.
I have installed the latest updates but the problem persists. It only happens in Safari on the main shop page – the categories pages are displaying correctly.
Main shop page https://20thcenturyclassics.co.uk/shop-2/
Category page https://20thcenturyclassics.co.uk/product-category/posters/
It looks like the spacing of column on ‘Shop page with Sidebar’ does not work in Safari.
I have superimposed the screenshots of Shop page & category page and the container for category page is wider than shop’s page. Can this be causing the problem?
Regards, Beata
Hey Beata,
Thanks for letting me know – I will check out the ticket in regards 
Cheers
Hello again!
Another problem – (I think it’s a bug) – The navigation items do not inherit the row colors of the slides. I have nectar sliders on 2 pages with text on each slide and while the logo inherits the same slide font color, the menu items don’t. I have set the font colors right for each slide.
Can you help? I have previously shared my login details, would you like me to do it again thru author page?
Thank you!
Hey LokalTours,
The Nectar Slider will use the “Header Starting Text Color” (for light) and “Header Dark Text Colors” (for dark) as defined by you in the Salient options panel > header navigation > transparency tab. It appears you had them both set to black – I changed the starting color to white to fix the issue
Cheers
Thank you so much for your prompt support as always. It works great on desktop but on the mobile screen you cant see the menu items on those pages because of the white header. To be able to fix that I had to set it up dark but it (Btw I hide the sliders on mobile.) Any solution to fix it on mobile screen?
Hey LokalTours,
add this into the custom css box in your Salient options panel:
@media only screen and (max-width: 1000px) {
body #header-outer.transparent header#top nav .sf-menu > li.current-menu-item > a,
body #header-outer.transparent header#top nav > ul > li > a {
color: #333!important;
}
body #header-outer[data-lhe="animated_underline"].transparent header#top nav > ul > li > a:after, body #header-outer.transparent header#top nav>ul>li[class*="button_bordered"]>a:before {
border-color: #333!important;
}
}
Cheers
Hey guys,
first thanks for this awesome support here.. Here it is “mobile background doesn’t work!”
I used boxed layout and a background image. When checking on desktop with different mobile devices sizes, it`s fine! But on real mobile its not! My iphone6, used safari. Tried with friends mobiles too, same problem with SAFARI and CHROME only. Why is that?
greetings from Germany 
Hey Werbeagentier!
Could you kindly share your URL in regards so I can take a look?
Thanks 
Hi,
https://salmamusik.de thanks! And by the way, how can i improve loading time, it takes seconds …Images are optimized and only text on this website?!

Hey Werbeagentier,
1. Please check back on the ticket in regards
2. It appears you need to minify/concatenate your theme assets still – have you checked out the docs here yet: http://themenectar.com/docs/salient/performance-optimization-guide/
Cheers
Hi, how can I set up this version of the shop… what is the best way to do this from a fresh install – http://themenectar.com/demo/salient-business/shop/
Hey oo7ml,
You can import the business demo from the Salient options panel > demo importer tab after you have WooCommerce installed to ensure you get the products installed
Cheers
FEATURE REQUEST: Add icon list within 2nd order row. Not possible right now. THANKS!
Hey mardoqueo, thanks for the request 
HI, THIS PACK https://codecanyon.net/item/improved-variable-product-attributes-for-woocommerce/9981757 WORKS IN SALIENT?
Hey onocomp, I haven’t personally tested with that plugin but if it gives any issues just let me know.
Cheers
Hi, How do I add optin forms on my website that will go to a specific page(thank you page) I choose one a user fills in their name and email address
Hey diademdesignstudio,
There’s no form system built into Salient, for that you would need to use an external plugin. Salient supports form styling for most major plugins e.g Contact form 7, Gravity forms etc
Cheers
Thank you
You’re welcome 
Hello, sorry to bother you with such an easy question! How do I change the size of a button? (I went through the Nectar shortcodes). I pretty much want something inbetween Jumbo and Extra_Jumbo. I tried inputing this code I found on another comment, but couldn’t figure it out. Thanks for your help! (I made the sizes really big to see how big it was going to be, but still no change! I don’t know where to go from here, have a wonderful day and thank you!)
*the code I saw had .large-button so I tried jumbo and didn’t do anything 
.jumbo-button .nectar-button { font-size: 100px!important; padding: 320px 360px!important; }
Hey Andrew1G!
Could you kindly share the URL where the button exists that you’re trying to change so I can take a look why it’s not working for you?
Cheers
Is there a way to display blog posts on a page by “Tag” instead of Category?
Hey tmudd89,
There’s no option to query for that in the blog page builder element, but you can link to the tag archive pages using the tag cloud widget
Cheers
Hi, can i import the content of http://themenectar.com/demo/salient-frostwave/portfolio-fullwidth-masonry/? Thanks
Hey Jacampos,
You would need to import the demo to get that page of it. However, if you are trying understand how the masonry sizing works – there’s an dropdown in every project edit page for “Masonry Item Sizing”. Then when you add a “portfolio” element to your page from the page builder, you can select “Fullwidth” for the layout and “yes” for the “Masonry Style” option. Cheers
What demonstration content should I import? Photography? Thanks.
Hey Jacampos, inside of the Salient options panel > demo importer it’s called “frostwave”. However if you don’t want to lose your current theme options (i.e. if it’s not a new Salient install) you can find the XML file only in salient/nectar/redux-framework/extensions/wbc_importer directory
Thanks for support!. Great, great theme. Congrats!
Glad I could help Jacampos 
Is there any documentation to create a portfolio with the structure that I show in the image? https://imgur.com/a/PJ6TMSS Thanks.
Hey Jacampos, those sizes look like custom modifications as Salient doesn’t include aspect ratios like that by default – can you share the site URL so I can verify?
Hi. Could you see something? Would you know how to do the structure of the portfolio as I indicated in the image? Thanks.
Hey Jacampos, I can’t seem to access that URL – can you verify that it’s correct?
Hey Jacampos,
The last URL you shared “https://jhonychavesta.com/” is using standard masonry sizes available in Salient. When editing/creating a new project use the “masonry item sizing” field inside of the “project configuration” metabox https://imgur.com/a/xlgTMZC The larger projects are using the “Wide & Tall” option, and the smaller squares have the default “regular” size selected.
Hello, thanks for the support, I have almost all the portfolio assembled, I just need the last image that should occupy the width of the 4 columns and I do not know how to do it, I have indicated wide but only occupies 2 columns. Thnaks.
Hey Jacampos, wide by default occupies 2 columns rather than 4 (there’s currently no option for that) – you’d need to add this into the custom css box in your Salient options panel:
.portfolio-items.masonry-items > div:last-child {
width: 100%!important;
}
.portfolio-items.masonry-items > div:last-child img {
height: auto!important;
}
Cheers
Thank you. Great work!
You’re very welcome Jacampos
Hey Jacampos,
You could change the above snippet to limit it to the home page only like so:
.home .portfolio-items.masonry-items > div:last-child {
width: 100%!important;
}
.home .portfolio-items.masonry-items > div:last-child img {
height: auto!important;
}
Cheers
Hi,
On mobile for my blog posts, the header nav comes down over the featured image and obscures the top part of the header image, you can see it’s sort of hidden beneath it: https://bacc.cc/am-i-likable/
Not sure why it’s doing this, here’s an example of the same blog post header settings on the demo and it is not doing that: http://themenectar.com/demo/salient-blog-ultimate/deep-down-in-the-water/
Any ideas as to why this is happening? Thanks!
Hey mikequery,
This will be sorted in the upcoming release – to fix it now, add this into the custom css box in your Salient options panel:
@media only screen and (max-width: 1000px) {
body #page-header-wrap { margin-top: 0; }
}
Cheers
Hello,
I would like to purchase your theme, but first I would like to know if its compatible with PHP 5.4.45.
Cheers
Hey tim_bruss, a minimum of PHP 5.5 is recommended to ensure stability
How do I make an image gallery and add it to an article? Example: http://themenectar.com/demo/salient-blog-ultimate/be-my-guest-concert/
visual example: https://imgur.com/a/DbY1VwB
Hey hiGwindor,
You can use the page builder inside of any post and use the image gallery element for that: http://themenectar.com/docs/salient/galleries/#imagegrid
Cheers
Hi, I’ve been dealing with your support team on Ticksy (ticket ID is 1583555) and they’ve asked me to post a comment here so you can take a look into the issue.
We’re having an issue with videos not playing when a website initially loads. This doesn’t seen to be the Chrome Auto Policy bug.
Can you take a look at the thread for us as this is really urgent now.
Thanks.
Hey ArtifexDesign, I took a look earlier today in regards 
Thanks for your patience.
Cheers
Thanks for your help guys, all fixed.
You’re welcome ArtifexDesign 
“Product description” text in WooCommerce product page does not appear to be using proper theme, plugin or Wordpress translation. I have checked the translation files, and all of them have this string translated correctly in Swedish. Could the English text be hardcoded somewhere?
Hey digitelle, you’re correct – it appears they changed the text to just ‘Description’ but never bumped the file version number. Feel free to make that change in the salient/woocommerce/single-product/tabs/description.php file for now. We’ll be fixing it in the upcoming release
Cheers
Hi gents – any ETA on the update?
Hey digitelle, it’ll be out within 24hrs 
Hi, how can I add a comment section to a page in stead of a post? (www.opt-insight.com)
Hey Abbenhues, we’ve added that functionality into the current beta – If you’d like a copy of the beta, please reach out in regards via the contact form on my author page https://themeforest.net/user/themenectar
Just a heads up as found solution by changing theme style from ‘original’ to ‘ascend’, but we had a really weird issue.
When viewing a blogs single page the side bar’s was rendering INSIDE the content’s closing div causing it to appear under the body content. BUT the oddest part was If you logged in and viewed as admin it rendered after the closing div appearing side by side as it should?
Anyone else experienced this? Thinking its a plugin conflict as manage about 6 sites on this theme, and only have 1 with the issue. (although I use ascend/material style in most of the others).
Hey DigitalStyling,
Is there anyway you could provide a test URL or temp switch the setting back so I can see your other settings to try and replicate? I haven’t been able to get that to occur locally so far on the original skin
Thanks 
I cannot get the comments section off (not show) on the blog posts. And yes all comments are disabled in the setting, discussion section. http://platinumsquare.co.za/dev/whatsappening/
Hey gustav939,
Could you please open a ticket in regards with your admin credentials so we can take a further look into this? https://themenectar.ticksy.com
Cheers
I’m not going to purchase a lisence renewal just so you can tell me how to turn off all comments in your theme when its supposed to be able to do so in any case!
Hey gustav939, there’s no method specific to Salient to disable comments, which is why it would be easier to view your setup configuration to assist. You can also check the comments.php file in your salient theme directory to verify that the comment form is not displayed unless the core WP function “comments_open()” returns true.