26687 comments found.
Hi, I get this error: https://snag.gy/9VWTMZ.jpg
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi! Is it possible to disable the animation for the header top bar?
Hello,
In Qode Options > header > Header Top you could disable Hide on Scroll animation https://www.screencast.com/t/sJ82y2BGc4Fx We hope it is what you’re looking for.
Best, Qode
Hi, this was already disabled. When loading the page the top bar vertically shifts in the screen. Thanks for your help!
Hi,
Can you please send us your website URL? Thank you.
Qode
Hi,
The url of the site is: https://tinyurl.com/ycr7fa48
Hi,
We went to your website & refreshed the page couple of times. However, no animation appeared, you can take a look at this video screenshot https://www.screencast.com/t/nl763LyplCJ
Qode
Hi,
Apparently the animation only happens when logged in. When logged out there is no animation like you said. I feel so stupid! Thanks for your help!!!! Awesome theme!
Hi,
Glad we sorted this out, have a nice day!
Qode
Hello, i want to add some tabs to the my dashboard page.
Now i have only profile, edit profile, add company(from wp job manager) , edit company(from wp job manager) and logout
I want to add woocommerce tab to displaying the orders.
/my-account/orders/
How can i archive that?
Thank you
Hello,
Sorry, but modifications you mentioned and custom coding are not within the loop of our support https://themeforest.net/page/item_support_policy#whats-not-included-item-support . In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com
For anything that is theme related, feel free to reach our support team at https://qode.ticksy.com/
best, Qode
Hi, one of my client has bought this theme and using it on his website. Now he needs to extend the booking funcitonality. This is why we are using the Woocommerce booking and appointment plugin from tychesoftwares. This plugin works perfectly with default themes like twenty seventeen, sixteen, storefront etc. But in Bridge theme it doesn’t work well. If we create only 1 product then everything works perfectly but the moment we create more than 1 products, it returns errors in the product page and the page breaks. Can you please enlighten me to fix the issue?
Thank you.
Hello,
Please, note this third party plugin is not tested with our theme, so we don’t actually know how it is work, and some conflicts are possible to happen. We could suggest to try to disable page transitions in Qode Options > General > Page transitions > No animation. If the issue persist, try to contact author of this plugin to investigate. For any other doubt, feel free to reach our support team at https://qode.ticksy.com/
Best, Qode
we want a Turkish management panel
Hello,
In Settings > General you could set any language for your WordPress dashboard panel. Our Qode framework is in English.
Qode
i installed the theme I uploaded all , but the slider did not load yet, and top menu bar didnot load ?
Hello,
Please, reach our support team at https://qode.ticksy.com/ Just include your site URL with wp-admin access and our agent will gladly help you to setup your site within our theme.
Best, Qode
I am using the Freelancer theme (110). Everything is working perfectly except the revolution slider isn’t as responsive as the demo. My current Rev Slider is defaulted to 1920×868 for Desktop, 1100×768 for Laptop, 850×960 for Tablet & 480×720 for Mobile. Does this need to be adjusted to reflect the responsiveness of the demo ?
Hello,
Here you could check dimensions for Revolution slider in this demo site: https://www.screencast.com/t/Cx3J4F9fBest, Qode
Anyone having site editing issues with WP Bakery Builder plugin via GoDaddy?
Hello,
Just follow this article in order to solve this https://qode.ticksy.com/article/11730
Best, Qode
Has there been a solution to recent updates in both Bridge 16 or higher + WP Bakery Page Builder 5.4.7 or higher
MyDomain.com didn’t send any data. ERR_EMPTY_RESPONSE
...I have modified the ”.htaccess” file as instructed. I have deactivated third-party plugins.
However I have installed multiple demos that will NOT allow me to open the page itself to edit. Or opens but the WP Bakery Visual Composer does not work. Seriously, i have troubleshoot EVERYTHING. Help!
Hello,
Yes, solution is pretty easy. Just follow instructions from this article https://qode.ticksy.com/article/11730
Best, Qode
Hello! I wanted to know if it is possible not to choose between the portfolio types when building the single project page, but to have a blank page and create my own template likewise the ordinary pages.
I would like to alternate text blocks and add more than one gallery in the same project, but when I try it goes all under the “about this project” section. Is it possible to change it?
Thank You
Hello,
Please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly assist you there with anything that could be done within our theme.
Best, Qode
hello, I’ve been using this theme for a while and as soon as i upgraded to the newest release all of the qode slide text content and buttons have become transparent. i believe it is controlled by javascript but i can’t seem to figure out where to update it. perhaps you’re aware of this issue and can point me in the right direction.
Hello,
Try to go to Qode Options > Qode Slider and check if settings are ok there https://www.screencast.com/t/thNxuSR3rE2 Then just save changes. We hope it will be helpful. For any further assistance, our support team is on your service at https://qode.ticksy.com
Best, Qode
I am having a problem with the Designer Presentation demo from the Bridge theme. I noted that the revolution slider on the home page was never packaged with the theme initially. Is there a way that I can get the initial slider back into my copy of the Bridge theme?
Hello,
You are able to import his slider manually https://www.screencast.com/t/bEf7MpzSgm Please, follow this article where it is explained https://qode.ticksy.com/article/10481
Best, Qode
Hi,
Is there a tutorial on how to setup the content slider?
Hello,
Here are some basic info about this element http://bridgelanding.qodeinteractive.com/documentation/#0_custom_shortcodes_qode_content_slider Please, reach our support team at https://qode.ticksy.com/ if you need further assistance.
Best, Qode
The slider for “New Demo 120 – Moving Company” didn’t import. Your online instructions for importing slider demos don’t work. False advertising. Many of your demo don’t even have the sliders built in
Hello,
You are able to import his slider manually https://www.screencast.com/t/gfIGRrlV Please, follow this article where it is explained https://qode.ticksy.com/article/10481Best, Qode
Hi, can I set “hide title area > yes” as default for every post that I am going to publish without selecting it every time? thank you!
Hello,
You could add this part of code:
.single-post .title_outer {
display: none;
}in Qode Options > general > custom Code > Custom Css.
Best, Qode
thanks, tried it but not working
Please, send us here link to some of your post.
Thanks
Best, QOde
still not working for me, it looks like it does not get the custom Css I have added (and saved). I’ll give up, thanks anyway…
Hello,
Yes, it looks like this css is not applied at all https://www.screencast.com/t/ma9duRGStPx If you are using some plugin for cache, please, try to clear all the cache.
Best, Qode
Hello, is it allowed to install this theme on several separate websites or it is allowed to install only on one website? And the second question – does the theme has a Russian language support?
Hello,
Thank you for taking interest in our Bridge theme. By Regular licence terms, you could install one theme on one domain https://themeforest.net/licenses/terms/regular Yes, you could translate our theme on Russian language, we included POT file, and using any tool, such as PoEdit you could create Russian Po and mo files.
Best, Qode
hi there,
is in Bridge a native tool to Copy a line of code into the site before the closing body tag? thanks
Hello,
You are able to use our Custom JS field in Qode Options > general, or you could add tag on whey you mentioned. Another idea is to use Raw HTML or Raw JS on a page.
Best, Qode
Hi Author,
I would like to check with you is the following template able to integrate with 2 different social media accounts.
Demo selected: http://bridge25.qodeinteractive.com/Thank you.
Cheers, Vvhy
Hello,
Could you, please, explain this further more? If you meant by Instagram feed, please, note it could be assigned to just one account.
Best, Qode
Hi there, 1) How to use a different lightbox instead of the one included in the theme? WPBakery Page Builder and Bridge uses prettyPhoto. How to disable it and include a different lightbox? Thanks!
Hello,
It could be done with some customization. Please, reach our support team at https://qode.ticksy.com/ and our agents will gladly help you with anything that could be done.
Best, Qode
Any plans to integrate a different lightbox for the theme? These librariies would be a great replacement “Fancybox”: https://github.com/fancyapps/fancybox or “Photoswipte”: https://github.com/dimsemenov/PhotoSwipe Any thoughts?
Hi,
At the moment we don’t have any precise answer on the requested feature. We could forward your suggestion to our development team for further investigation and consideration. We appreciate reaching us and we thank you for trying to improve Bridge as a part of a community!
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Hello, how to turn on the basket icon display on mobile devices in portrait view? the cart icon is displayed in the potrait and landscape view on tablets and landscape view on mobile phones. The portrait view does not display the cart icon.
Thanks!
Hello,
Please, try to add this part of code:
@media only screen and (max-width: 420px){
.shopping_cart_outer {
display: block;
}
}in Qode Options > General > Custom Code > Custom Css.
Best, Qode
wp bakery 5.5.2 update. I tried several times, I still have the 5.5.1. Any solution ? Thanks
Hello,
Please, check this part from our Official Manual in order to update included plugins http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
Best, Qode
Thanks. But where can I upload wp bakery 5.5.2 ? I do not have any licence except with Bridge. It run OK with the update until the last version 5.5.2
Hello,
We included 5.5.2 in our latest version of Bridge theme, so first update Bridge theme by following instructions from here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/2-3-4-1-manual-theme-update/ and then update Plugin on way we mentioned in previous post.
best, Qode
Thanks. It’s OK now
Great. Thank you for the update!
