Hi,

Kindly paste the code in the custom css setting under OSHINE OPTIONS > GENERAL SETTINGS in order to Kindly paste the code in the custom css setting under OSHINE OPTIONS > GENERAL SETTINGS. Kindly ensure that Options Panel cache is NOT turned on. Kindly ensure that Options Panel cache is NOT turned on. 

@media only screen and (max-width:767px) {
div#realweddings {
    display:  none;
}
section#page-content {
    margin-top: 155px;
}
}

After this section has gone you can add a mobile title to the blog ON MOBILE you cannot automatically pull the title but you need to type out the blog title in a separate section and hide that particular section in desktop and laptop view using our hide in option in TATSU. But you need to manually type out the post titles for each post.

Thanks, Varsha

Thank you for the code but I don’t see in Tatsu where to create a title for the single blog post header for mobile that I can then hide on desktop/tablet. Its only allowing me to add a section under the blog post content. The hero header background is one I’ve formatted using the Oshine Options panel under Single Blog Hero Settings. Can you please check http://preview.aroraevents.com/2018/07/06/celebrating10years/ on mobile? You can see that the title of the page “Journal/Notes from an Event Planner” are right at the very top, pushed up against the bottom of the logo. I need the whole title to move down and the background image as well so there’s white space behind the title. For placement comparison, please see http://preview.aroraevents.com/blog/ on mobile. It is working fine on desktopt. Thanks!

Second, when there is a blog entry typed into the Wordpress editor, I can’t open the Tatsu editor. I have to delete the blog post content and then Tatsu opens up. Is this an error or meant to be?

Hi,

Apologies regarding the misunderstanding earlier. In a blog page, you cannot add a section above the featured image. But however, the reason for hiding the hero section image in mobile is because the hero section image is overlapping the header so you don’t have to hide the hero section in mobile so that the title will be retained on mobile as well with proper alignment, to make it look good on mobile devices and make your contents visible on all devices. You can reduce the size of the logo, by using the below custom CSS

@media only screen and (max-width:767px) {
.logo {
    width: 150px;
} 
}

Thanks, Varsha

After digging in deeper, I found this: .style1 #navigation, .style3 #navigation, .style4 #navigation, .style5 #navigation, #header-controls-left, #header-controls-right, #header-wrap, .mobile-nav-controller-wrap, #left-header-mobile .header-cart-controls, .style6 #navigation-left-side, .style6 #navigation-right-side, .style7 #navigation { line-height: 4700px; }

Turns out, the user uploaded and used a HUGE logo file, about 4700px tall. I resized the logo and everything is fine now.

Hi,

Can you tell us if you faced this issue in our main demos, because when I tested the issue in my site i was not able to recreate this issue. So if you can send us the link to the page in which the issue occurs we will investigate further and help you accordingly.

Thanks, Varsha

Hi,

Yes it is possible to copy and paste sections from one page to another, you just have to select the particular section and use the keyboard shortcut CMD + C (ctrl +c for windows) and then paste (ctrl+v, cmd+v) the section in your preferred page accordingly.

Thanks, Varsha

Hi,

I see that my pavithra from my team has responded to your query with the necessary details.

Thanks, Vaarsha

Hi,

By default the Portfolio items are ordered based on Creation Date. To re-order them, you can manually modify this date in the backend. Alternatively, you can use the Post Types Order plugin, but this is not compatible if you are using Infinite Load or Load More Pagination in your Portfolio grid.

Thanks, Varsha

Hi,

Oshine 6.4.9 is not available for update via the one click option yet. We test stability before we make it available via the one click updater. So far its been smooth sailing and we will make it available in a couple of days. If you would like to manually update the theme, kindly follow the instructions available here: http://www.brandexponents.com/oshine-knowledgebase/knowledge-base/update-theme/

Thanks, Varsha

Hi,

Unfortunately we do not have an option to directly link a particular URL filters.

Thanks, Varsha

Hi,

Kindly use the following custom css snippet to change the colors of the contact form 7 submit button.

input[type="submit"] {
    background: (your color};
    color: (your color);
}

Kindly paste the code in the custom css setting under OSHINE OPTIONS > GENERAL SETTINGS. Kindly ensure that Options Panel cache is NOT turned on.

Thanks, Varsha

Hi,

Yes we have launched Shaped Dividers in the latest update. This is added as option to the Section Settings in TATSU. Kindly ensure you have the latest version of the plugin 2.6.7. You will find option to add Shaped divider at the top of the Section and/or Bottom of the Section. We have provided predefined set of Dividers that you can use and this is what we have used in the V43 demo as well. Let me know if you need further clarifications.

Thanks, Pavithra

Hi Toni,

Wordpress 4.9.7 is a security and maintenance release. So kindly update to it at the earliest. We updated our test sites and haven’t had any issues.

Thanks, Pavithra

Hi,

If you don’t want your blog images to be cropped , please install the Oshine Child theme, and inside the functions.php and add the following line at the bottom.

<?php remove_image_size(’blog-image’); ?>

The blog would then pull up the full sized images.

Thanks, Varsha

Hello,

Thank you for your reply

I have installed Oshine Child theme and add:

<?php remove_image_size(’blog-image’); ?>

at the end of its functions.php file but the image is always cropped.

here is an example:

Hi,

Kindly write to help@brandexponents.com with your wordpress admin access so that we can test the code snippet and get it working. I think we may have to regenerate the images and use the code that we gave you in the Init hook.

Thanks, Pavithra

Hi,

I am not sure if I have understood your query correctly in the first place. I see that you have added the css code below in the custom CSS section.

.single-post .thumb-wrap { display: none; }

This is what is making the Featured Image not appear in your single post page. The grey gradient that you see is the placeholder BG that we apply for every image for lazy loading.

So, if you WANT to have the image in the Single Post Page, you need to remove that CSS code you have added.

Thanks, Pavithra

Ik like to have the featured image in the masonry grid but not in the single post. So if there is a code to let dissapear the placeholder BG aswell, everything is fine for me

Thank you for clarifying that. You can use the CSS code below to hide the BG and the Image -

.single-post .post-thumb-wrap {
    display: none;
}

Thanks, Pavithra

Hi,

With regard to the ribbon carousel gallery style, do not support mouse wheel gestures as it supports a pinch and drag gesture. Most pinch and drag slider scripts do not properly support mouse wheel gesture which is why we have the horizontal carousel option.

Thanks, Varsha

Hi,

I am glad you like our theme. Apologies but these features are not built in and you would have to use a 3rd party plugin for this. Oshine supports a Sidebar menu, which can be turned on in mobile devices alone using a couple of css snippets, however for ajax search you would have to use a 3rd party plugin such as

Thanks, Pavithra

Actually – it’s not Tatsu, it’s the standard WordPress visual composer that’s not outputting content anymore. I’ve not used Tatsu before.

It’s also worth noting that it’s not working on existing pages. However, it works on new pages and existing/new posts.

Hi,

Apologies about the delay in our response. Unfortunately, we are unable to recreate this error in our test or demo sites. It is likely that the problem is specific to your site / wordpress installation. Could you kindly provide your URL, wp-admin id and password using the contact form in the support tab so we can investigate this further?

Thanks, Pavithra

Hi,

You can have 4 columns in the ”Footer Widget area” and this can be set up under OSHINE OPTIONS > GLOBAL SITE LAYOUT AND SETTINGS. Kindly ensure you add the widgets in the respective widget area namely – Footer Column 1 , Footer Column 2, Footer Column 3 and Footer Column 4, Appearances > Widgets.

Thanks Varsha

Hi, I’m sorry if my query was’t clear enough, but I’m trying to make my footer appear as a single line instead of columns. Is that doable? Thanks.

Hi,

Can you tell us your expectancy in a detailed manner with a relevant screen shot and share your URL, wp-admin id and password via the private message form in the support tab, so I can investigate further and help you accordingly.

Thanks, Varsha

Hi,

In order to create animated lines under the main menu kindly navigate to OSHINE OPTIONS > TOP HEADER SETTINGS in the kindly set the “Navigation link hover style” as your preferred one from the options and save your changes.

Thanks, Varsha

I’m sorry I don’t have that option – I will double check that I have the latest version of Oshine installed. Thank you anyway!

Hi,

Currently we do not have an option to filter portfolio items by tags , you can only filter portfolio items by their categories.

Thanks, Varsha

Hi,

I would have to log into the admin panel to check this issue. Kindly email your URL, wp-admin id and password so that I can investigate further. 

Thanks, Varsha