Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but in our Theme we have used the Woocommerce Plugin and Woocommerce has it’s default functionality to show the variables value by name but as you want to show the variables value by image or color you have to use the third party plugins, and some of them are listed below:

1. https://wordpress.org/plugins/variation-swatches-for-woocommerce/
 2. https://wordpress.org/plugins/woo-variation-swatches/
 3. https://woocommerce.com/products/variation-swatches-and-photos/
 4. https://codecanyon.net/item/color-or-image-variation-swatches-style-for-woocommerce/20887984

But please remember that these are third party plugins and we do not tested those with our latest Theme so you have to test it at your own risk.

Thanks.

Hi,

The messages go to the particular email linked/set for the contact form. Please read all about contact form here in its doc: https://contactform7.com/docs/ hope it will help you.

Thanks.

Basically, I have resolved it by adding the plugin Flamingo so I know the message will not be missed.

Hi,

Sound’s Great! That your issue has been resolved.

Thanks.

Hi,

It must be the third party plugin confiliction issue at your end so please deactivate your site all the third party plugins and check your site after removing the server, site and browser cache hope you will not find an issue then after that activate your site all the third party plugins again one by one and check which one is creating an issue for your site.

If after that you will face the same issue then we have to debug your site and for that you have to contact us through our support system with your site Admin Login details.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but this is not possible without Woocommerce Plugin and it is included in the Theme Package.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Please check our Live RTL Demo version here: http://www.portotheme.com/wordpress/porto/rtl/

Thanks.

Hi,

Can you please contact us through our support system with your site WP Admin Login details so we will check it for you.

Thanks.

Hi,

I think some files of the Theme corrupts while uploading/updating the Theme, Please make true the debug mode and you will find the file name and path which is being corrupted, so you have to update the Theme again via CPanel and if your server requirements meets the latest Theme minimum requirements then you will not find an issue and if yes then contact us through our support system with your site WP and CPanel Login details so we will check it for you.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

And yes you can choose/use any header on your site by choosing the header type as per your requirements from Theme Options and also you can hide/show the header as per your requirements on each page.

And as you know that we have used woocommerce plugin in our Theme and woocommerce has its default payment system you can read more about it here: https://www.fastcomet.com/tutorials/woocommerce/payment-methods

Thanks.

Hi,

It must be the third party plugin confliction issue at your end so please deactivate your site all the third party plugins and try after removing the server, site and browser cache hope you will not find an issue and then activate your site all the third party plugins one by one and check which one is creating an issue or you otherwise contact us through our support system so we will check and solve it for you.

Thanks.

Hi,

Actually, this is not possible through theme options it requires theme customization and as you know the support policy, we only give our dedicated support for the theme related issues not for the customization services.

But you can use this plugin to disable the cart fragments: https://wordpress.org/plugins/disable-cart-fragments-littlebizzy/ I hope it will work for you.

Thanks for understanding.

Thanks for your reply, however that plugin does not really integrate well into your theme as it makes the cart icon inoperable, and leads to a frustrated customer. Do you have a better solution, or can you add something to a future update where the cart icon can instead be linked to the cart page.

Hi,

As I told you already that this requires Theme Customization and if the above given plugin is not working properly then you have to do Customization in the Theme files in order to achieve your needs. If you want our Customization services then please contact us via: nicework125@gmail.com for additional services.

Thanks.

Hi,

You can remove/change it from: wp-content/themes/porto/inc/functions/layout.php line number 26.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

And sorry to say that but do not understand what exactly do you want properly can you please explain it more clearly if possible with the help of screenshots.

If you want to show the banner/slider behind the header as showing in this Demo: http://www.portotheme.com/wordpress/porto/business-consulting/ then the Theme has an option in its page option to set the banner/slider behind the header you can do/set it easily.

Thanks.

Hi,

You will Show/Hide when using Catalog Mode for your site from Appearance >> Theme Options >> Woocommerce >> Catalog Mode: http://prntscr.com/ka6zwz

• Price
  
• Add to Cart Button
  
• Read More Button
  
• Review
  

If you have 2 different Types Frames and 8 different Types fabrics to sell on your site then you have to create categories for those and then use those all categories to show on the shop page then follow the steps given below:

• Click on Appearance > Customize
• Then go to WooCommerce > Product Catalog
• Select “show categories” from Shop Page Display
• Click on Save Changes

And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Thanks for your suggestion , I am forwarding this to our development department as a feature request but for now if you wants I’ll set a simple a couple of lines of Custom CSS code for your site, you just have to copy and paste that code into your sites and it will work for you. If you wants please provide me your Live site URL.

Thanks.

It’s no big deal for me to add the lines of CSS, I’m just saying it would be convenient. Hoping for that in a future release

Hi,

As I told you already that I forwarded your suggestion as a feature request to our development department and if they think/find it fit with the Theme environment they will surely look through it.

Thanks.

Hi,

We have turn off that feature from the Theme because of we have not recommended to update the Theme via any plugin because it will override all your Theme/Site Customization and Settings and also because of we make Porto Super Fast and for that we removed some small an extra features from the Theme as well so we always recommended to update the Theme manually and you will find an updated Theme Notification into your Email account which is linked with Envato ThemeForest.

Thanks.

It was really convenient to be able to automatically update and I never had any issues with losing settings. I have MANY installs of Porto so it’s time consuming to update. Maybe consider bringing back this feature in future releases. Thanks.

Hi,

Please contact us through our support system so we will update the Theme for you.

Thanks.

Hi,

Porto WordPress is fully compaitable RTL Theme, You just have to select the RTL language from Wp-dashboard >> Setting >> General and your Site/Theme will be changed to RTL verion. And as you said that you have used WPML Plugin for translation so you have to translate your Site/Theme by using WPML.

Thanks.

Hi,

Please see this video and follow the steps showing in this video: https://www.youtube.com/watch?v=uxQMqUR0Sog this error occurs when there is no zip file version enabled on the server. Please read this doc too: https://pk.godaddy.com/community/Managing-Web-Hosting/ZipArchive-need-to-be-enable/td-p/7942

Thanks.

Great! Thank you! The problem has been solved.

Most Welcome

Hi,

Please go to Appearance >> Widgets and click and open the Footer Widget you will find a block is being used in it, so it means that section coming from Blocks. Now you have to go to Blocks and finds the particular block that is being set in the Footer Widget area and then just edit it and change as per your requirements.

Thanks.

Hi, under widgets there seems to be nothing in there everything is blank. All the Footer options have nothing in them, can you advise please?

Hi,

It Surely coming from the Blocks and the Block for footer is only being used in the widget, Can you please contact us through our support system with your site WP Admin Login details so I’ll check it for you and provides you the exact path with screenshots.

Thanks.

Hi,

Thanks for your suggestion.

In mobile menu user have to tap on the mobile screen right and if user touch on the menu link then it will be clicked and redirected user to the particular page and not works for opening its sub menu that is why you have to click on the small arrows. Hope this make sense.

Thanks.

Hi,

Can you please make sure that the option show discount on product is enabled from Appearance >> Theme Options >> Woocommerce >> Single Product.

Thanks.