28274 comments found.
How do i get a size guide..the page link in the comments doesnt work anymore
Hi there,
We have just the tutorial for that https://docs.uxthemes.com/article/295-how-to-create-a-simple-size-guide-pop-up-lightbox
Hello,
Is there an option in the theme, to make the sticky header (on desktop) to show sooner on scroll?
When you scroll down, it seems that there’s a small gap, after scrolling the entire height of the static header.
Thank you!
Hi there,
I’m afraid we do not have a setting for this. You will need to edit the theme files to achieve this.
Hi, Great Themes
Presale question Is it working with WooCommerce Point of Sale plugin? https://codecanyon.net/item/woocommerce-point-of-sale-pos/7869665There has not been any compatibility tests with the plugin, however, Flatsome has been built in accordance with WordPress coding standards and hence would work with any plugin that follows the same standards.
Can i add a block above the portfolio section? I want some text and images before the portfolio filtered part. Is this possible?
Hi there,
You can only achieve this by designing the portfolio page using the portfolio element.
Ok. But when I do that the portfolio filter goes crazy and doesn’t work. I’ve pretty much given up on it to be honest, it just doesn’t work. I love the template but the portfolio really let’s it down.
Can you remove the “Out of Stock” label? It covers most of the image and we still want the customers to be able to see the product.
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.out-of-stock-label{
display: none;
}
I asked this before but got no answer:
The theme is not handling responsive images well.
For example why isnt the theme displaying thumbnail images in the blog overview? It’s picking the medium image size. When you resize the screen to the point when it’s displaying the larger blog featured image it’s still showing the medium image (now you have to set the medium image size much larger than the image is showed on the overview site and this is affecting the pagespeed alot).
Can this be fixed very soon? This is a major issue.
this not real masonary -> http://demo.hamyardev.com/mehdinew/featured_item_category/portfolio/ I want something like : http://demo.hamyardev.com/mehdi/
Hello Sarah, sorry for the trouble
I reported the issue to the development team. However, I can’t promise an ETA as to when the issue will be resolved.
will this issue fix in next version?
Hi there,
Please shoot an email via support and we’ll look into it.
Hi UX,
I have a question before I purchase another license.
I have 5 tabs with a one word title each in centered alignment. Could you please suggest how can I have the tab title boxes span the whole width so that the entire width of the row is divided equally among tab titles? As opposed to all 5 tabs having non-equal widths as per their titles.
Many thanks in advance!!
Hi there,
I’m afraid we do not have a setting for this. You will need to edit the theme files to achieve this.
How do we load the Predefined Layouts – did it disappear with the latest updated?
Hi there,
You can use the Flatsome Studio https://docs.uxthemes.com/article/246-how-to-use-flatsome-studio
I had asked one question since 4 months ago. Its answer is still net get. May I expect its answer please ?
I want to disable theme’s inbuilt mobile theme and activate other mobile theme. How to disable responsiveness or mobile/tab version ?
1. how to toggle Grid View / List view of shop pages items ? 2. How to show total number of items displyed after making filter ? 3. How to disable mobile/tab version ? I want only desktop version.( I will use use mobile version with my own file.)
Hi there, sorry for the trouble.
1. I’m afraid we do not have a setting for this. You will need the help of a developer to achieve this.
2. At the moment, you can only have one view in the shop page. You can make a request for this here https://uxthemes.canny.io/flatsome 3.The total number of items is displayed by default after filtering. Please see http://flatsome3.uxthemes.com/shop/?filter_color=black 4. I’m afraid we do not have a setting to disable responsive display.
I set height in “Theme Options > Portfolio > Archive Page” to auto Masonary is not real masonary -> http://demo.hamyardev.com/mehdinew/ I want something like : http://demo.hamyardev.com/mehdi/
Hello Sarah, sorry for the trouble
I reported the issue to the development team. However, I can’t promise an ETA as to when the issue will be resolved.
how to change the footer height?
Hi there,
You will need a bit of customization to change the height. Alternatively, you can design a custom footer block https://docs.uxthemes.com/article/237-ux-builder-how-to-use-blocks and place it in Theme Options > Footer > Custom Footer Block
I guess there’s still some issues with the “Search by SKU” option as plenty buyers suggested. So if I search by SKU, the product appears in the dropdown somehow, but when I hit ENTER the page shows no results.. Any fix yet? _
Hi there,
We have reported the issue to the development team and this should be resolved in future updates.
Great news! 
Keep up the good work!
Hi!
Well.. there’s a new update but the search results in page still not working..
Still no ajax support for the “quick view”? how could I add a contact form in catalog mode?
In the “ADD TO CART REPLACEMENT – PRODUCT QUICK VIEW” – the shortcode is not working – [contact-form-7 id=”zzzzz” title=”zzzzzzzz”]
See also https://uxthemes.canny.io/flatsome/p/vote-4-quick-view-with-javaajax
And.. I would like to add the product title/category on product hover, like the “wishlist” classes – image-tools is-small top right show-on-hover
What would you say is the best way to achieve that?
Any chance for some answers or just the link to support?
hello, I’d like my portfolio categories title not to appear, nether on portfolio item on my frontpge, neither on single portfolio, feasable?
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.portfolio-box-category, .portfolio-summary .featured_item_cats{
display: none;
}
Is there a plugin or something that you recommend to use self hosted videos in the product page gallery?
Hi there,
The theme supports product videos by default. You can check it out here http://flatsome3.uxthemes.com/shop/men/wicked-ss-o-neck-selected-homme/
Thank you. I mean, self hosted videos, not youtube/vimeo
Dear good day.
I would like to know if compatible with “AMP” (https://github.com/Automattic/amp-wp/wiki/Adding-Theme-Support#native-amp) My question is aimed at solving a high demand from my clients who want to optimize their websites on MOBILE platforms.
From already thank you very much. Toni
Hi Toni,
I’m afraid the theme is not optimized for AMP at the moment.
Hello, I am trying to figure out how to make my logo bigger? I have set the logo to be in the middle of the header, and have also played with all of the header size and logo size settings but the logo remains to be very tiny. I can’t give the URL right now (unless you want to put an entry in your hosts file?) as I am developing the site and it is not yet LIVE. Can you help me figure out why it’s not working properly?
Also, the size for the logo 286w x 150h
Any help you could give is much appreciated! Thanks!
Never mind I figured it out. If I have the header set to transparent I have adjust the header height AND the transparent header height to make it show up properly on the front end.
Awesome Good luck with your site.
Hi. I am having the same issue as buildingAbiz with lots of outdated woocommerce files. I am using the latest version oft he old style site.
Hi there, sorry for the inconvenience.
We will be releasing a 2.x version that is compatible with the latest WooCommerce. However, I can’t promise an ETA as to when this will be released.
Ah ok. Will there be any issues using this current theme update with those files outdated?
My only other option would be to install the newer version (3) you have, but would that change to much in terms of layout etc?
How to hide slider image if browsed by mobile?
Hi there,
You can use the slider visibility options https://pasteboard.co/Hw6ecHs.png
Thanks for the reply. However once picture is hidden for the mobile view options then it shows a huge gap. Logically the gap should be truncated automatically but it does not.
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