I followed all steps and I still get:

Downloading installation package from http://www.portotheme.com/activation/porto_wp/download/plugins.php?code= (omitted)

Unpacking the package…

Installing the plugin…

The package could not be installed. The plugin contains no files.

Plugin installation failed.

Plugin not activated. A higher version of WPBakery Visual Composer is needed for this theme. Please update the plugin.

The site is on a live domain (not subdomain)

Hi,

Then Can you please contact us through our support system with your site WP Admin Login details so we will check and Install/Update the plugins for you.

Thanks.

Also is there a way I can have a top bar with the sidebar header?

Hi,

Can you please contact us through our support system with your site WP Admin Login details so we will check your site that which is the blank area and try to solve it for you.

Thanks.

Hi,

I think it is your site protocol issue. Please use the Really simple SSL plugin to convert your site to HTTPS protocol or ask your hosting provider to solve this issue for you. This issue is not related with the theme, otherwise contact us through our support system with your site WP Admin and Cpanel Login details so we will check it for you.

Thanks.

we have the really simple https plugin installed i will send details through support

Hi,

Sure, our team will find the issue and solve it for you.

Thanks.

Hi,

You can change the Link of the language switcher by editing the file wp-content/themes/porto/inc/functions/layout.php by your own.

And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

It is already/default showing the prices of the products when search. Please see this screenshot: https://prnt.sc/kf4gzg what exactly do you want ? can you please elaborate it more if possible with the help of screenshots for our better understanding.

Thanks.

Hi, my problem is, when i do the search, i cannot see the product prices on the search results. I can see the items with out prices. all i can see is the read more button. here is the screen shot. http://wiredbilisim.com/1.png

Hi,

Can you please make sure that Catalog Mode is OFF on your site from Appearance >> Theme Options >> Woocommerce >> Catalog, and if it is ON then please make sure that the price of the product is turn ON while using the catalog mode and if not then please make it ON and save changes and check your site after removing the cache.

Or it may be because of any third party plugin confliction so also please check your site after deactivating all the third party plugins on your site hope you will not find an issue and then activate your site all the third party plugins one by one and check which one is creating an issue for you.

Otherwise please contact us through our support system by clicking the support button with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.

Hi,

I have tested it at my end and it works perfectly, I think it is the issue on your site so please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.

Hi,

I think some files of the Theme corrupts while uploading/updating the Theme, Please make true the debug mode and you will find the file name and path which is being corrupted, so you have to update/Install the Theme again via CPanel and if your server requirements meets the latest Theme minimum requirements then you will not find an issue otherwise please make sure that your server requirements must meet the latest Theme minimum requirements as given in the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/ and if after that you will find an issue then contact us through our support system with your site WP and CPanel Login details so we will check it for you.

Also please see the latest Video Installation Guide of Porto WordPress here: https://www.youtube.com/watch?v=U6mqyuDF4GY&feature=youtu.be

Thanks.

Hi,

I think some files of the Theme corrupts while uploading/updating the Theme, Please make true the debug mode and you will find the file name and path which is being corrupted, so you have to update the Theme again via CPanel and if your server requirements meets the latest Theme minimum requirements then you will not find an issue and if yes then contact us through our support system with your site WP and CPanel Login details so we will check it for you.

Thanks.

Which is the minimum PHP requirement? 5.6? Or the 5.5 that is in the documentation? Im getting Parse error: syntax error, unexpected ’.’, expecting ‘)’ in public_html/wp-content/themes/porto/inc/plugins/plugins.php on line 24

Hi,

The Minimum PHP requirements for the latest Porto WordPress Theme is PHP version 5.6 or greater clearly written in the Theme Documentation here: http://www.portotheme.com/wordpress/porto/documentation/

And Please try to update the Theme via CPanel hope you will not find an issue if your server requirements meets the latest Theme and Plugins minimum requirements and if you will find the same issue then contact us through our support system we will check and solve it for you.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

If you buy the Porto WordPress Theme we will surely Install/update the Theme for you but we would not guarantee you as for the same Configuration would have on your site after an update because you already know that you have used the nulled version and we are not responsible for any nulled version mis-configuration.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Our theme uses Woocommerce Plugin and Woocommerce has its default functionality of payment methods and selling/purchasing.

1. Sorry to say that this is not possible with the help of theme options to restrict customers to buy minimum quantity of the Products although you can achieve this buy using any third party plugin easily.

2. As I told you already that our theme uses Woocommerce Plugin and Woocommerce has its default functionality of payment methods further more You can read more about Woocommerce on the Woocommerce official site.

Thanks.

Hi,

Sorry to say that but this is not possible as you already know that License Policy ser by Envato and we and all the Envato users have to follow the License policy, So you can use the single Theme on the Single Domain with Single Product purchase code if you want to use it on more than one Domains then you have to buy multiple license for each of the Domain. This is Envato policy you may wish to confirm from them as well.

And like in your case as you said that you want to test the Theme update before updating the Theme on the main site/domain so it has a solution that De-Activate the Theme from the main site/domaim by going into Porto >> Setup Wizard >> Activate, and then Install the new updated theme on the test domin and Activate it with the same purchase code and test it, after testing it again De-Activate the Theme from the Test domain and again Activate the same theme on the main domain with the same purchase code. This is the only possibility in your case.

Thanks.

We will never test an update on a production site, thats not the profesional way to do this, I understand that envato has rules, but also you should help your users to tests the updates on another site, you will get less tickets with problems therefore everybody wins, maybe suggest this to envato, I know I am not the only one with this problem..

Hi,

As I told you already that license policy is not in our hand it is in Envato hand you may wish to confirm from them and also tell Envato about your suggestion.

Thanks for your understanding.

Hi,

For Search Box issue Please download the file from the below-given link and upload/replace it to wp-content/themes/porto/woocommerce and check your site after removing the browser cache hope you will not find an issue.

https://www.dropbox.com/s/3b9qz3qa2o5otw1/yith-woocommerce-ajax-search.php?dl=0

Thanks.

works great ty !!

Most Welcome

Hi,

Yes you will find all the Theme updates ever for free and you can Install the single Demo at a single time on the single site if you want to Install any new demo then you have to override it on the older one or you have to buy a new Theme License for the new Domain for Installing and using a new Demo.

Thanks.

Thanks!!

Most Welcome

Hi,

First of all thanks for showing your interest in Porto WordPress.

App landing Demo is the One Page demo and I think it will not suitable in your case as you want to make 20 pages right, so you have to choose any other demo from our Pre-built-in Demos list: http://www.portotheme.com/wordpress/porto_landing/ You will do it with ease with our latest Theme.

Thanks.

Hi,

By default Woocommerce does not have the confirm password field so we have to add it via some hooks/code in the function.php file, please read and follow the instructions given in this doc: https://www.themelocation.com/add-confirm-password-woocommerce/ hope it will help you in solving your issue.

Thanks.

Hi,

Thank you for your attention. I read carefully the information obtained with your link.

I wish to contribute to solving this dysfunction as clearly and quickly as possible in the event that other members were confronted with it.

On the one hand, the code proposed in the link page, introduces the password verification part. However, this code is already present in the //wp-content/themes/porto/inc/functions/woocommerce.php file. You should not enter it again if you do not get an error.

Then, you have to create the “confirm password” field in the account creation page or even in the checkout page (which I did). The code must be entered in the.php function file of the Porto child theme.

Then, be sure to enter the constant corresponding to the password, the one chosen by the Porto theme developer: $confirm_password.

You will think of modifying the text appearing before the field including that of the placeholder. As I am French, you have to change this:’Confirmer le Mot de passe’. In summary, it looks like this:

/** --START--*/
// add a confirm password field match on the registration page
function wc_register_form_password_repeat() {
    ?>
    <p class="form-row form-row-wide">
        <label for="reg_confirm_password"><?php _e( 'Confirmer le Mot de passe', 'woocommerce' ); ?> <span class="required">*</span></label>
        <input type="password" class="input-text" name="confirm_password" id="reg_confirm_password" value="<?php if ( ! empty( $_POST['confirm_password'] ) ) echo esc_attr( $_POST['confirm_password'] ); ?>" />
    </p>
    <?php
}
add_action( 'woocommerce_register_form', 'wc_register_form_password_repeat' );

// Validate confirm password field match to the checkout page
function lit_woocommerce_confirm_password_validation( $posted ) {
    $checkout = WC()->checkout;
    if ( ! is_user_logged_in() && ( $checkout->must_create_account || ! empty( $posted['createaccount'] ) ) ) {
        if ( strcmp( $posted['account_password'], $posted['account_confirm_password'] ) !== 0 ) {
            wc_add_notice( __( 'Passwords do not match.', 'woocommerce' ), 'error' ); 
        }
    }
}
add_action( 'woocommerce_after_checkout_validation', 'lit_woocommerce_confirm_password_validation', 10, 2 );

// Add a confirm password field to the checkout page
function lit_woocommerce_confirm_password_checkout( $checkout ) {
    if ( get_option( 'woocommerce_registration_generate_password' ) == 'no' ) {

        $fields = $checkout->get_checkout_fields();

        $fields['account']['account_confirm_password'] = array(
            'type'              => 'password',
            'label'             => __( 'Confirmer le Mot de passe', 'woocommerce' ),
            'required'          => true,
            'placeholder'       => _x( 'Confirmer le Mot de passe', 'placeholder', 'woocommerce' )
        );

        $checkout->__set( 'checkout_fields', $fields );
    }
}
add_action( 'woocommerce_checkout_init', 'lit_woocommerce_confirm_password_checkout', 10, 1 );

/** --END--*/

At the discretion of the developer to keep or not this publication. Regards. JL.D

Hi,

I already told you in my previous reply that By default Woocommerce does not have the confirm password field so you have to add it via PHP code and add it in the function.php file which you did.

And thanks for sharing the solution with other customers as well hope it will help the other customers if anyone will face the same issue.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

You will find all the Theme Compatible Plugins list confirmed from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
And sorry to say that but there is no Option in the Theme for inserting the Video as a last thumbnail of the single product page you have to use any third party plugin for achieving this or this will only possible with the help of Customization.

Thanks.

Hi,

Please try once again by following the steps given below hope it will work for you.

1. The site must be on Live server, it will not work on the localhost because we have removed the premium plugins from the theme package and now those premium plugins are downloaded directly from our internal server which requires the site should be on the Live Domain.

2. If your site is already on the Live Domain then please go to Porto >> Setup Wizard >> Activate and there you will find the Deactivate button for deactivating the purchase code from the theme just click on it and then again activate the theme with the same purchase code then finally go to Porto >> Setup Wizard >> Plugins and try to Install/Update the Plugins hope you will not find an issue.

Regarding moving the site from one domain to another,you can do it easily, Like lets take a scenario, You have develop a site on the test domain and Activate the theme with the purchase code on the test domain now you want to migrate the site from test domain to main domain, so you have to first un-register/deactivate the theme from the test domain by going into Porto >> Setup Wizard >> Activate you will find the deactivate button so just click on it and then you have to activate the same theme on the main domain with the same purchase code you will not find an issue of yes then contact us through our support system we will help you to solve your issue.

Thanks.

sounds straight forward. Thank you for your help.

Most Welcome

Hi,

Please contact us through our support system with your site WP Admin Login details by clicking the above given support button so we will check and solve it for you.

Thanks.

Im sorry I fixed and found the option. but i will nevertheless open a ticket because i have a problem with translation

Hi,

Please wait for your ticket reply once your ticket will be resolved you will get the reply of your ticket until that please be patience and do not write the same thing again and again here.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

I think our Theme is perfectly suited for your specifications , We have used a Plugin for Wish list Icon in the Theme so if you do not want to show/use Wish list just you have to deactivate that plugin, And the other is Shopping Cart Button so it is really simple to hide it, You can hide it with the help of simple Custom CSS, after purchasing the Theme please contact us through our support system with your site Login details so we will make a Custom CSS for your site ass per your requirements .

Thanks.

Great! And thanks for so fast response. So going further – is it possible to put dedicated for that product or some group of products form and “ask for offer” button on each page? Ideally would be to have something like this: https://prnt.sc/ke6qi1 from the top-description of product/group of products, tabs with particular products, and at the bottom the contact form with some predefined options when customer asks for offer. Of course for each product/group of products there’s gonna be another form BTW – I know which competitive template was used on the page from my screenshot, but I like your template much more so far

Hi,

Sorry to say that but this is not possible with the help of Theme Options you have to use any third party plugin for achieve that or you can do it with the help of Customization.

Thanks.

Hi,

Sorry for the inconvenience but Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST so please be patience and do not write here again and again here for the ticket please ask in the ticket that you have created, once your ticket will resolved you will get the reply of your ticket.

Thanks for your understanding.