Hi mmcspiritt and thank you for confirm!

Hi MatthiasGmeiner and sorry for delay! No natively you can only modify the logo height no change the logo file, in case you need some few CSS modifications. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi dicomedia! We tested now on a few random installations running the latest version of Uncode and we are not able to replicate the issue (ex: https://undsgn.d.pr/b7ySZv) and we don’t have other users reporting this problem. Are you sure you have not installed some plugins that trigger the issue? What is your WP Memory Limit? What version of PHP do you have? Have you some error if you open the Chrome Developers Tools?
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi, we are sorry but we cannot understand in words the option you missed unless you can send the same exact layout from our demos.Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi! These are just colors that you find when you open the divider element or the column background color (ex: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=6), otherwise you can change the global accent color. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hello!
You’re right, sorry for the issue, however you can add a custom class by using their filter in this way:

add_filter( 'woocommerce_loop_add_to_cart_args', 'uncode_filter_wc_loop_add_to_cart_args', 10, 2 );
function uncode_filter_wc_loop_add_to_cart_args( $args, $product ) {
    $args['class'] .= ' btn';
    return $args;
}

Just add this snippet to the file functions.php to your child theme.
Let me know, best

Hi, you can use both LayerSlider and Slider Revolution, sorry but we cannot help better here without even verify your purchase.

Hi undsgn, I understand. Of course. Sorry. I’ll get the support first.

Hi petraquilitz and thank you for confirm!

Hi! A few users got this problem in the past after a theme update. Go to Theme Options > Extra > Portfolio CPT modify the slug to something else, save and then insert again your desired slug term. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Unfortunately this did not help..

Hi, it seems really odd, at this point I cannot understand if this issue is generated by some possible extra plugin or server setup, so please as suggested open a ticket so we can check.

Do you mean a custom design product page not the default WooCommerce product layout? In case check the demo main menu Pages > Product there are a few hipotetic custom design product pages.

Thanks! I probably missed these.

Hi and thank you for confirm!

Sorry but we really don’t understand, we showed in the video above that the homepage is not visible for an issue triggered by a plugin.

I have managed to work it out myself. All the permalinks were going to 404, so I regenerated them and they now link properly. I also had to go and resave all the colours in my theme, and now everything is showing as before (hopefully I don’t find anything else).. While I am happy that I have managed to resolve this, it is very annoying that every time I update this theme something goes wrong. I use several other themes and never have this same problem! It is not very productive for me to have to spend 2hrs trying to fix it every time, so I think I will find another theme to use when I have time. Disappointing, as overall, I like Uncode theme, but I can’t afford the lost time! Thanks.

Hi, we are sorry for this but it’s even highlighted in the theme update documentation that you need to save Theme Options after the update in order regenerate the styles (https://support.undsgn.com/hc/en-us/articles/214001205-Theme-Update), so we suppose you follow guidelines; while the other problem was triggered by an extra plugin you have I think you have updated to a new version too.

Hi rvalenta! Really not sure what you refer but when we are at the footer we are able to click the Contact button: https://undsgn.d.pr/k8Vy2d

Hello,
nobody else reported this so far, at least for the latest version. What version of Uncode do you have installed, and what version of Uncode Core and Uncode Page builder as well please?

Let me know, best

Uncode Version: 1.1.0 Uncode Core: 1.1.2 Uncode Visual Composer: 4.11.2

Hi! It seems you have a very old version of Uncode of years ago, actual version is 1.9.1. Anyway also from the past I don’t remember users with this problem so it’s probable an issue related to Memory Limit or out of date PHP version but without a check and previous reports from other users it’s not possible understand. We remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi! Please have a check our documentation, yes definitely you can also use Slider Revolution in this area (our demo is not SE but the native Uncode header slider): https://support.undsgn.com/hc/articles/213459649
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi and thank you for interest! Once you install the Uncode Theme and demo contents you have an exact replica of the whole Uncode demo (http://www.undsgn.com/uncode/) just with placeholder images (this means you don’t have original demo images): https://support.undsgn.com/hc/articles/214001065
Anyway if you are interest here you can find the sources: https://support.undsgn.com/hc/en-us/articles/214006305-Uncode-Demo-images

Hi! On what elements you are trying to use this plugin? I suppose it’s in the button element right? When you refer the fact that you used with other themes do you refer that you tested in our theme that use Visual Composer and it works on the button module of Visual Composer?

Correct! Inside a button element.

Yes, I tried with Salient Theme also using the button element. The difference between them is Uncode is using a “vc_link” element for the URL. In Salient they use a “textfield” element, so I can use the desired code without any modification by the Visual Composer.

I’ve made some other tests and got it to work using the “Raw HTML” element, copying the button in HTML format, and placing the URL in href just removing the double quotes in the exemple given above. This way works, but I wanted to find a way without any “workarounds”.

Thank you!

Hi! When you set the URL for the button in Uncode the small pop up window overlay it’s the native WordPress URL settings (the same that pop up when you insert a link in the WordPress editor). Try to ask the authors of this plugin why it doesn’t work with these settings and let us know!

Hello!
Please, contact your server provider, since maybe the value 3,000 refers to a local setting, but the master value is lower or you have a filter (like Suhosin) that doesn’t allow to send more than 1,000 vars (that’s the meaning of max_input_vars). More info here: https://support.undsgn.com/hc/en-us/articles/213459869

I also recommend to use our Help Center, there we have a completely dedicated support team, just submit a ticket so we can support the solution privately! Thank you! https://support.undsgn.com

Hello!

1. If you need to change the structure of the menu, I guess the only way is to copy paste the class unmenu() from the file uncode/partials/menus.php, paste it into your child theme and edit it as you prefer.

2. Well… you can change the height of the logo for mobile devices on Theme Options. The height of .menu-wrapper element is calculated via JS, so if you want, instead, to override via CSS you have to use a snippet with a media query to target it for small screen resolutions only:

@media (max-width: 959px) {
  .menu-wrapper {
    height: 150px !important;
  }
}

Replace the value with whatever you want and put it into your child theme or “Theme Options -> CSS/JS -> CSS”. However I can’t assure this solution will work in all scenarios, since it breaks a JS function basically.

Let me know, best

Hi, I just added in menus.php some of my code but it works only partly, if you check www.hadistudio.de/relaunch on upper left should be on mobile a call icon but this appears only on some subpages not on home page.

2. It doesn’t effect much and also only on some subpages

Hi, we are sorry but we cannot understand you modifications just in words. Moreover this is related to customisations not native features. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Found the problem, incompatible plugin

Thank you for updating

Hello Petra,
just take a look at the demo: https://undsgn.d.pr/x1Tv59 or to the sample page https://undsgn.com/uncode/features/menu-variations/ or to our docs https://support.undsgn.com/hc/en-us/articles/214001905-Menu

Let me know if this answers your question please, best

Ah, got it! I think what might have helped me would have been to have the same filter layout from the flyout (the one that is grouped into “layout” and “menu”) also on that page that starts with “You deserve a great website”.

I got lost in mental transfer between the two different layouts. But I got it now.

Thanks! Petra

Thank you for sharing, really appreciate!