Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi,

I am interested in purchasing your product, here’s a summary of what I am trying to build. I am trying to build a pc part picker website with many options.

Here are some queries:

Does it include -

-Dashboard: Do you have a dashboard for us to see statistics of our individual product sales etc. How many sold within a certain time period/which timing is the best/ geographically where is making the most sale

-Payment options: Paypal, Stripe, bank transfer, skrill and any others?

- Options tab: in the product page for parts customization/ different options?

-Refund – Is there a tab programmed to facilitate refunds by customers?

-Inventory management – For us to know how much stocks are left/ sold, this should be automated, and provides us the option to manually manage it as well.

-Coupon and point system, targeted promo code – Is it possible to set something up? Where customers are rewarded points into their accounts whenever someone used their promo code to make a purchase.

-Mailchimp – is this feature available?

-360 view – I looked into your demo page and found out none of the websites allow for viewers to have a dynamic 360 degree view of the product. Is this available?

-Live chat – To facilitate customer service and queries, is it possible to set up a live chat box to interact with customers?

-Page speed and yslow grade?

-Custom html – to what extend can i customise, would i able to add java script etc. because we are to build a custom pc part picker, and we want to display some form of graphics and description from the options the users have chosen. Is it possible to be done?

Live search On the search bar, when users search for something, the options will be shown.

-Cart dropdown – When the user clicks on the cart tab on any page, a cart drop down will show what they have put into their cart and must have the option to buy from the cart drop down.

- Can we position the navbar links in the center?

Do let us know, we hope to hear from you soon. Alternatively, you can drop me an email at bjxlee001@gmail.com. Thank you.

Hi there, thank you for your interest in Flatsome.

In regards with the product sale reports, inventory management, coupons, refunds, WooCommerce provides great options for this.

In regards to the live chat, 360 view, MailChimp integration, they are not in the theme by default and hence you will need plugins.

The theme does come with Live search, a cart dropdown and a header builder to enable you to design the header. The Theme is also easy to edit and hence addition of custom code is fairly easy.

Hey guys. The theme is not working with WooCommerce multishipping address. When the plug-in is activated the cart when your inside my account page breaks. Could you please check? WooCommerce says it’s the theme we should contact..

Hi there, sorry for the trouble.

Please shoot an email via support and we’ll check it out.

Awesome work, but does it work on PHP7.2 ?

PRE SALES: Do you have a list of the required plugins used for this theme, I’m hosting with WP Engine and they have certain plugin restrictions.

Hi there, thank you for your interest in Flatsome.

Flatsome does not have any required plugins for it to work.

Where can i find my purchase code?

I’VE RECEIVED THE ZIP FILE, BUT AM UNABLE TO FIND TEXT FOR IT INSIDE THE ZIP.

Hi there, thank you for purchasing Flatsome :)

This article should guide you on getting your purchase code https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

how do I know the width of the banner for the home page slider? I see an area to adjust the height but not the width.

a response would be great

Hi there,

We do not have a setting to set the banner width as it takes the width of the container; full-width if the page template is set to full-width and 1140px in a boxed layout.

If you need to set the width of the banner, you will need to nest the element in a column.

Hi,

I would like an auto scroll up to see mini cart when adding to cart from archives so it is clear the product has been correctly added.

Is it possible? perhaps with some code in functions.php?

Thanks a lot

Hi there,

This is possible but will need a bit of customization.

So? Any clue, please? Thank you

Pre-Sales Question:

1) When disabling a section or item for mobile, how does this work? Divi still loaded all sections disabled for mobile making the mobile page very bloated. 2) I can’t use the checkout on the demo, is it a one page checkout?

Most of our traffic is mobile so I want the mobile speed to be 90+, will that actually be achievable?

Hi there, thank you for your interest in Flatsome.

1. We have visibility options for some elements in the UX Builder. However, for elements without this option, you will need a bit of CSS.

2. Yes, the checkout is one page.

3. Yes you can achieve that

question about shop page showing specific number of products per row and number of products per page. I went into flatsome theme options and modify the category page to specifically list only 3 products per row and 45 products on a single page, it isn’t working. Under preview from theme options, the layout works fine. But when I hit save and double check from the actual webpage, the layout is not changing. Also it keeps displaying 61 products instead of 45 as specified. This is a problem because when I hit page 2, the 21 products that should not be displayed are displaying again as duplicates on page 2. My support has already expired, hopefully someone can explain what I am doing wrong.

I am using flatsome child theme. If I use the original flatsome theme, everything works fine. I even deleted all the custom made child theme folders, purge all cache, but nothing is working.

Hi there, sorry for the trouble.

Please shoot an email via support and we’ll look into it.

Is it possible now to edit Woo Category pages with UX Builder or is that functionality planned with an ETA?

Hi there,

I’m afraid the UX Builder can only edit custom Product pages at the moment but this feature is unavailable for other WooCommerce pages. You can place a request for this here https://uxthemes.canny.io/flatsome

How can I change the width of the content on single blog post, need it to be narrower

Hi there,

You can find a setting for this in Theme Options > Layout > Site Width.

Great Theme! Do you have an option that every main category in the main menu is like in bold? It does it with the first one showing. It would be standing great when head categories are in bold and sub ones are normal. But still there is no theme as good as yours!

Hi there,

We do have this feature inbuilt into the theme. You can check it out here http://flatsome3.uxthemes.com/ For a guide on how to build the menu, please see https://docs.uxthemes.com/article/51-menu-dropdown

Thanks for the reply, I see what you mean but there is no option to force by example tier 2 in bold. It only shows in bold when i add a tier 3 to that category.

And i dont have tier 3 categories for every tier 2 like this:

Tier 1: Dog Tier 2: dogfood Tier 3: Wet Tier 3: Dry Tier 2: Toys Tier 2: Harnesses

It would be nice to show all tier 2 in bold to make a clean menu because i don’t want every subcategory in the main menu.

Hi,

On Woocommerce i have this red warning message.

Your theme (Flatsome Child) contains outdated copies of some of the WooCommerce templates:

“flatsome/woocommerce/checkout/form-coupon.php version 3.4.0 is obsolete. The current version is 3.4.4”

You could update your Flatsome template, thanks in advance for the support.

Hi there, thank you for your patience

The outdated template files will be resolved in the next update.

Trying to upload google webmaster tools code in wordpress editor header part, but when i hit update, i get an error:

Unable to communicate back with site to check for fatal errors, so the PHP change was reverted. You will need to upload your PHP file change by some other means, such as by using SFTP.

What should I do? Thanks

Hi there,

Have you updated your WordPress version recently. This issue is common with WP version 4.9. You can use this plugin in the meantime https://wordpress.org/plugins/wp-file-manager/

Hi, is the updated theme up to PHP 7.1? I need to update to 7.1 for some other plugins and the Siteground cache but it’s saying that Flatsome won’t allow for this. It says there are a couple of errors deprecated since 5.3

(FILE: /home/fandco29/public_html/assets/themes/flatsome/woocommerce/single-product/related.php ---------------------- FOUND 1 ERROR AFFECTING 1 LINE ---------------------- 59 | ERROR | Using a call-time pass-by-reference is deprecated since PHP 5.3 and prohibited since PHP 5.4 ---------------------- FILE: /home/fandco29/public_html/assets/themes/flatsome/woocommerce/single-product/up-sells.php ---------------------- FOUND 2 ERRORS AFFECTING 2 LINES ---------------------- 60 | ERROR | Using a call-time pass-by-reference is deprecated since PHP 5.3 and prohibited since PHP 5.4 85 | ERROR | Using a call-time pass-by-reference is deprecated since PHP 5.3 and prohibited since PHP 5.4 ----------------------)

Thanks

Hi there,

You can run Flatsome on PHP 7.1 without any hiccups

Hi im very interesting in purchasing this theme for 2 websites im building. My only concern is I dont see any mention of swatches in the demos? Id ideally like to use swatches to allow users pick the colour of the furniture.

Hi there,

I’m afraid we do have this feature inbuilt. You will need a plugin.

Hi,

Is there a way to change the shop page layout?

I would like to place a text on top off the page and some text on the bottom on the page.

Hi there,

At the moment, we do not have a setting to place content at the desired locations. What you can do is to design a custom shop page display block and insert this in Theme Options > Shop > Product Catalog > Shop Page Content

Hello Author!

I want to change my webpage header, i go to option “Theme Options -> Header -> Presets”

There’s options to choose but nothing happened when i click either of the options. Please enlighten me!

Hi there,

Please shoot an email via support and we’ll look into this.

I want to add Review counter my website is show star but not show how many review please help how can i add my theme

Hi there,

We have a setting for the review counter in Theme Options > Shop > Product Page > Product Summary

Hi, I would like to add photo products reviews like on aliexpress? Like someone bought products from my Store, I also want them to not just left a review but photos of the products. How can I do that? Thanks.

Hi there,

You will need a plugin for this. You can try this plugin https://wordpress.org/plugins/ryviu/

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