1317 comments found.
Hi, I wrote you a few emails at felix@stylemixthemes.com and froust@stylemixthemes.com but did not receive a reply, please write the working mail for the request in Russian. Thank you.
Hi,
Sorry, we don’t provide support by email. You can contact us via Live Chat and Ticket System on our support site – https://support.stylemixthemes.com/.
regards
Hi, I want to increase page load speed. Rejoice if you help me
Hi,
Please try to follow all the tips in this manual in order to increase your site performance.
regards
Hallo , I book this template but i deside to use am other template . to set header and footer ist not to easy . can i get a refund , please
Hello
Header and footer parts of the theme is highly customizable, You can use header builder in admin panel to create stunning headers. please have a look to the manuals here https://support.stylemixthemes.com/manuals/pearl/#mega_menu Moreover, you can set footer from Theme options—>Footer https://support.stylemixthemes.com/manuals/pearl/#footer_area if you still having problem please create a ticket in our support https://support.stylemixthemes.comRegards
Hi, Please i tried to use the startup demo content, but the content is different from the online demo
Hello
Some images are replaced with placeholders or default images. Please note, most of the images will be replaces due to the license. If you want to use the demo images on your site you need to purchase them separately from fotolia.com. Moreover, you can easily change them with your custom images via editing the page
regards
Hi StyleMixThemes,
My name is Kax Miller and i’m web developer having experience of 8+ years – i have done many projects on themeforest – if you need an developer please mail me at kaxmiller@gmail.com – thanks
Hi
I sent your email to our managers, they will try to contact you asap.
Regards
thank you for your positive response 
Sure
Hey I’ve bought two of your themes and haven’t needed support but it seems like I might be missing some plugins? Is that possible? I don’t have any of the STM ones.
Hi
All plugins should be installed while demo import, you can also access them under Appearance > Install Plugins section, if some plugins are missing please open a new ticket: https://support.stylemixthemes.com/tickets/new/ or contact via livechat on the same page.
Regards
hi there i am again : https://prnt.sc/kos8uj couple of things are needed , i have full width with icon box menu
question 1 : I only want to change menu background only that area. you have only option for 3 color. so what is the class of this area ?? question 2 : on the menu you will see white dropdown icon which i didn’t enabled on it’s standard in the import demo ? how can i disable that ? question 3 : how can individual change the clor of drop down ??
Hi,
Please send us a link to your site and we will provide the correct custom styles for that. Thanks in advance!
regards
hi there when i enable Header transparent option by header menu and Enable title box from page . title box goes up to https://prnt.sc/knyofr like this ? ....
Hi,
Please create a ticket with your site credentials and our engineers will check it for you.
regards
Hi,
My cart icon does’t show in mobile, it can only be accessed through the mobile switcher button, any workaround? Also, I can’t find option for buyers to register and no register button.
Kindly advice. Thank you.
Saheed.
Hi,
The Cart icon displays in the mobile menu section by default. Also, you need to add a Sign In element to the header section under Pearl -> Theme Options -> Header -> Header Builder section – http://prntscr.com/knr26s.
regards
I want clients to see the cart at the top right corner of the theme in mobile instead of the mobile menu present. Do you understand me now?
Also, I did not complain about signing in. How do clients register for a new account? There is “sign in” button but no “register” button. I do hope you get my queries now?
Hi,
There is no option to display the cart button on the top right corner by default in the theme. It needs to modify the header templates to realize your request. Also, please try to use the “Sign in” element on the Header Builder area – http://prntscr.com/ko150h
regards
The icons, and some elements just not working. Please, fix the compatibility with Chrome, Opera and IE. Only works with Mozilla Firefox. I cant believe it
Hi,
The theme is compatible with all browsers. Please try to check your site on an incognito mode of your browsers. Moreover, have you checked our demo sites on your browsers?
Please create a ticket with your site credentials, if your icons and elements are still not displaying. Our support engineers will kindly assist you.
regards
Hi,
I don’t know what I did wrong, no icon is showing on my customized site. I am using the eCommerce version. My store: https://www.icliquestore.com.
Regards, Saheed.
Hi,
Please create a ticket with your site credentials and our engineers will check it for you.
regards
hi there i have question i need the http://pearl.stylemixthemes.com/company/ slider demo ? but i have already installed another demo.. so i want to implement std slider with thumbs ? is there a slider demo where i can import ? another question there are Bundled third-party plugins folder which contain some plugins are they free to use ?
Hello
Unfortunately it is not quite possible to import and export STM slider, you need to create on your own. All included plugins are free to use.
Regards
Hi guys, I really like this theme and I’m interested in purchasing. Just one question, though. If I buy it now (and the extended support) and going to activate it in a couple of months, do I get to postpone the date the support expires? Thanks!
Hi,
Thank you for your interest. The support period starts as soon as your purchase the theme and there is no option to postpone the support period.
regards
Hello there, I have followed every step on the link you sent but the video won’t play on the resolution slider. Please advise
Hi,
In that case, please create a ticket with your site credentials and our support engineers will check settings on your site.
regards
Hello, Can someone advise how I can change the image background for each menu I can’t have the testimonials works and the background of the request for call back in the home page work. Please assist
Hi,
Could you please clarify your request regarding the menu background image in a bit more detail?
Moreover, please have a look at this manual in order to add background image and color to rows.
regards
Thanks for your response. I want each page to have a separate image as a background as opposed to the black banner in every page
In this case, you need to enable a Title Box option under STM View Settings -> Title Box section and a background image. After, you need to enable the Transparent Header option under STM View Settings -> Page Options section via editing your page.
regards
Thank you it worked
Revolution slider videos aren’t playing in the background on this theme, is there a way you can help .
Hello, thank you for your nice job wit this theme, I need 1- to change the background color of the header in responsive design, I’s transparent in laptop configuration but it takes the third color of Theme options in responsive mode, anyway I would like it to be trasparent on reponsive or be able to choose another color, I changed the color in skin-custom.css but it always back to the third color of theme options. 2-Also the background in responsive mode is so zoomed that it looks pixelized,
I would appreciate your help please
Regards
Hi,
Could you please create a ticket with your site credentials and our engineers will help you? Thanks in advance!
regards
Hi, I want to reset my licence because i’m going to stop using it on one domain and I need to move the site to another domain, how I can reset the token?
Hello
Please provide your token by submitting the new ticket, we will help you to reset it
Regards
I submit a ticket, is the number #20271, can you please help me asap? because I need to continue with the migration to another domain. I wait for your answer.
Hi,
Our engineers have replied to your ticket. Please check.
regards
Where do I write custom CSS?
Hi,
You can add your custom CSS under Customize -> CSS section. Please let us know if there would be additional questions.
regards
I cant find “Customize” anywhere!!! Please where do I update favicon
hello
please enter to Customize ->site identity -> logo and title you can add there your favicon
regards
Why website logo blur in google chrome browser but in mozzila firefox browser look fine…
Hi,
Please try to convert your logo to SVG format and use it as the logo of your site and it should solve the problem.
regards
Hi there, import the theme and installed demo dj for singers.. The revolution slider is missing the file of the mist thats on the slider (moves over de picture of the front in demo: http://pearl.stylemixthemes.com/dj/ . Where can I find it? Thanks! .. like theme very much 
Hi,
Please create a ticket with your site credentials and our engineers will add the needed images to your slider.
regards
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