23226 comments found.
Hello, working through this theme. Trying to reduce the size of the product images on single product pages. Looked through documentation which says: “You can change the product image sizes in Woocommerce > Settings > Products > Display > Product Images on admin sidebar.” But that isn’t an available option. I’m just looking for a way to reduce the product image on the site, globally, and if possible, per product. The issue we have is that many images being used are MUCH smaller than the default size so we’d like to be able to have those products show up smaller so they aren’t distorted. Thanks!
Hi,
To change image size: To change this setting now on the front end you have to go to customize>WooCommerce>Product Catalog and you can customize the store display from there.
Please read this doc: https://woocommerce.com/2018/01/whats-new-woocommerce-3-3/
You must need to regenerate the image thumbnails after making the change in size then after that check your site after removing the cache you will not find an issue.
After change the image size, you should regenerate all the thumbnails in Tools > Regen.Thumbnails on admin sidebar.
Thanks.
This theme is showing to be one of the the Birthday Sale themes at $21 but checkout shows the normal $35 dollar price?
Hi,
The Sale Price of the Theme is $35, you can check it on the Theme main Page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Thanks.
Hey there. Quick Questions: Is there a way to display +- Icons on porto accordion? Can I hide the default content of a portfolio page?(Cat, date, text) Can I set the portfolio grid to use image ratio as is? (book covers always cut off) THANKS. Oh and is there any community website for support?
Hi,
1. Sorry to say that you can not display the +- icons on porto accordion. There is no option in the theme to achieve this.
2. Yes, you can turn off the meta options from Theme Options >> Portfolio >> Portfolio Meta.
3. Can you please share the URL of the page where you want to set the size of the portfolio images.
Yes you can contact us through our support system here: http://portotheme.com/support
Thanks.
What is Google Map API Key?
Hi,
Please read all about Google Map API here: https://developers.google.com/maps/documentation/embed/get-api-key
Thanks.
Any possibility for shortcodes in the header? I would really like to easily add shortcodes to the header for a ticker.
Hi,
You can Add the Custom HTML in the header as per your requirements from Appearance >> Theme Options >> Menu, and scroll below you will find the section of Custom Menu Content, just paste the HTML there and save changes, And You can also Paste the HTML in the header Contact Section from Appearance >> Theme Options >> Header and sorry to say that but you can not use the short code in the header via using Theme Options.
Thanks.
Parse error: syntax error, unexpected ’.’, expecting ‘)’ in /var/www/vhosts/trabzonteknikservis.net/httpdocs/wp-content/themes/porto/porto/inc/plugins/plugins.php on line 24
help
Hi,
The issue you are facing is because of the PHP version, Your site is using the PHP version below 5.6 which is not compatible with the theme so you have to change the PHP version of your site to minimum 5.6 and also please make sure that your server requirements must meet the latest theme minimum requirements as given in the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/
And please try to upload the theme via Cpanel again as showing in the Complete Video Installation Guide of WordPress here: https://www.youtube.com/watch?v=U6mqyuDF4GY&feature=youtu.be
Hope you will not find an issue if yes then please contact us through our support system with your site WP and Cpanel Login details so we will solve it for you.
Thanks.
Hi,
I need this off my site post pages -> “social position”.
How to remove it? I see the other people who have posted and do not have a solution listed that works.
Please advise.
Ryan.
I can also tell you that its coming from here: porto/content-post-medium.php and here is the code generating it:
<?php $share = porto_get_meta_value(‘post_share’); echo ‘socials position ’.$porto_settings[‘post-share-position’]; if ($porto_settings[‘share-enable’] && ‘no’ !== $share && (‘yes’ === $share || (‘yes’ !== $share && $porto_settings[‘post-share’]))) : ?>
Hi,
Please use this custom CSS code and paste it into Appearance >> Theme Options >> Skin >> Custom CSS section:
.post-block h3, .post-share h3, article.post .comment-respond h3, article.portfolio .comment-respond h3, .related-posts h3 {
display: none !important;
}
Or I think it is coming from any 3rd party plugin. Please deactivate all the 3rd party plugins then check your site. If your issue will not solve then please send us your site login details through our support system so we will solve this issue for you.
Thanks.
How can I remove the slider from my home page and replace it with an image? I’m using corporate 5 and boxed. The slider slows the site down. Thanks
Hi,
Please edit your home page and scroll below you will find the view options and in view options you will find an option “Banner Type” and you will find the Revolution slider is selected from there: http://prntscr.com/knnnfw, so just deselect it from there and then moves up to the particular page and Use Single Image WP Bakery Element at the very top of the page and set it as per your requirements.
Thanks.
Hi,
after I wrote comment to you and get some informations the mini-card area suddenly disabled. Here the SS: https://image.ibb.co/iLhjsp/Ekran_Resmi_2018_08_27_21_22_47.png how can I fix it? https://gidenyolcu.comOk, I solved.
Sound’s Great! 
That you have managed to solve your issue by yourself
Hi, Porto! I’ve installed your theme but i can’t delete this: SPECIAL OFFER!BUY PORTO!. Menu Custom Content filed is not acive. I can’t edit it. Please help
Hi,
You can remove/change it as per your requirements from Appearance >> Theme Options >> Menu. Please see this screenshot: http://prntscr.com/knnivf
Thanks.
Thanks
Most Welcome
Hi, i have two issues:
1. How can i remove the money converter and language drop down menu? I cant find a way to do it.
https://i.gyazo.com/ee8f83b231493602b159d22880d24d50.png2. Why are the icons not displayed? If you see the image, there is like a box instead of the icons. Can you help me with that? Thank you!
UPDATE: The first issue is solved
Hi,
Can you please share your Live site URL with us where the issue occurs so we will check it for you.
Thanks.
Hi after the last theme update the Loco translate stopped dispalying my translations .. is it a known problem? i have tried all ways explained to upload my po and mo files to different folders, reached to a doc that asked if in the function.php there is this line ‘load_plugin_textdomain’ – and there isn’t.. could it be connected?
Thanks..
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
Hello, I can’t find menu Header – Mini cart after update PORTO The logo of minicart disappear in mobile version after changing hosting. Screenshot: https://prnt.sc/knehys How I can add logo of minicart?
Hi,
We have removed some small changing options from the Theme Options because it makes the Theme heavy and Cart Icon Changing Option is one of them so now you have to change the cart icon with the help of Custom CSS as per your requirements, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Content Value as per your requirements your issue will solve.
#mini-cart .minicart-icon:before {
content: "\f217";
font-family: "FontAwesome" !important;
}
And you can find the Content for any of the Icon from this link: https://fontawesome.com/icons?q=cart&d=gallery
Thanks.
HI, I have an idea now. On the product page, when I click on the product, it will jump to my contact form page instead of adding it to the shopping cart. How can I do this?
Hi,
Sorry to say that this is not possible with the help of Theme Options as this requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team at nicework125@gmail.com
Thanks.
When I set the product data to (External/Affiliate product), then the connection is added as the contact form address, so when I click on the product, I will jump to the contact form page. Does this setting affect Google’s inclusion of my website?
Hi,
Please read this doc: https://www.nichepursuits.com/how-to-get-a-google-penalty-using-affiliate-links-and-how-to-recover/
hope you will get the answer of your question.
Thanks.
Hi,
1. If you are using the WPML plugin then you should only activate the Show WPML Language Switcher option, the other option is only to show the HTML switcher which will not work with WPML.
2. This requires the WOML settings. You should select the Default language for your site then it will show the same on the frontend as well in the Language Switcher. Please ask more about this to WPML plugin author support for the best solution.
Thanks for understanding.
Have a great day
If i show WPML Lang switcher (not Porto) it works correct.
When I use Porto switcher I see UK and RU (RUSSIAN). I need only UK and RU.
I dont show the same text what in WPML settings https://prnt.sc/kndzn7 vs https://prnt.sc/kndzu7 How can I change this?
Hi,
Please use the below given custom CSS code and paste it to Theme Options >> Skin >> Custom CSS section:
span.icl_lang_sel_translated { display: none !important; }
If your issue will not solve then please contact us through our support system so I will check and solve the issue on your site.
Thanks.
Hello.. I see that many is asking for ajax add to cart functionality in single product pages, has this been considered? Or eventually adding support for YITH WooCommerce Added To Cart Popup which i am using in my site, works very well also in single products and give my customers full overview with a minimum of clicks, https://www.arctic-fritid.no/produkt/friluftsliv/annet-utstyr/bekledning/wiggler-myggjakke/
Hi,
I have already forwarded this to our development department and they will look through it in next coming update of the theme until that please be patience and thanks for sharing the plugin with the other customers.
Thanks.
Hello!
I believe there is a bug in the “Porto Blog” element.
If you check “Show Archive Link” a “View More” buttons appears, but instead of showing the rest of the posts, it just redirects to a specific posts.
Any comments on that? My guess is that this is not the expected behaviour.
Thanks!
Hi,
Sorry to say that but this is not the bug, this is the default functionality of the theme, the read more buttons appear on every single post right, which is for read specifically for the particular post not for loading all the posts, And you have to set Post Count (-1) it will show all the posts on the particular page.
And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello and thank you for your answer.
I think we are talking about different features.
The “Read more” buttons appears for every post indeed and they work as expected, i.e. leading the user to the post.
However, I am referring to the button that becomes visible after selecting “Show Archive Link” in the “Porto Blog” element. This button just leads to the full version of the bottom post. I suppose that it should lead to an archive of all posts or show some pagination feature like the one at the bottom of this page http://www.portotheme.com/wordpress/porto/classic-original/blog/ . Correct?
Indeed the support period has expired because I did not use the theme when I bought it. However, I still want to clarify this issue before rating the theme. I believe that it would be unfair to give a lower rating if its a simple bug and not a real issue.
Thank you for your answer!
Hi,
Sorry for the Inconvenience.
I have checked the Porto Blog element as well and use the “Show Archive Link” option as well then when I click the View More Button it will bring me to the blog archive page to load more posts, not to the Single post page. I think you have not set the Blog page from Settings >> Reading >> Select the Post Page.
Can you please send me the WP admin login details of your site through our support system so we will check and debug your site. Because at my end, there is no issue in the Porto Blog Element in the latest Porto 4.6.2.
Thanks.
Hello,
Thank you for reaching back.
That was indeed the issue. No blog page was set in Settings >> Reading >> Select the Post Page. I created a new page, used is as post page and it worked as expected. In case someone else is reading this, please note that the Post Page in settings must be different from the page that has the Porto Blog Element.
Thank you for your assistance, it is much appreciated.
Sound’s Great!
i purchase you theme and i fatch one major issue i can place order in checkout page then showing error message “Unable to create order” plz give solution
thanks mehul@resolutesolutions.inHi,
Please read and follow the instructions written in this thread hope it will work for you: https://wordpress.stackexchange.com/questions/180085/wordpress-woocommerce-checkout-error-405-unable-to-create-order-please-try
If not then please check once after deactivating all the third party plugins installed/activated on your site and check your site after removing the server, site and browser cache hope you will not find an issue.
Thanks.
Greetings, just bought the porto theme about 10 mins ago. On installation, it was messed up a clean and freshly installed wordpress site. This is without us doing anything specific, except to upload theme and hit the activate button.
Parse error: syntax error, unexpected ’.’, expecting ‘)’ in /xxxxxxxxx/x/xxxxxxxxx/htdocs/xx/wp-content/themes/porto/inc/plugins/plugins.php on line 24
Hi,
The issue you are facing is because of the PHP version, Your site is using the PHP version below 5.6 which is not compatible with the theme so you have to change the PHP version of your site to minimum 5.6 and also please make sure that your server requirements must meet the latest theme minimum requirements as given in the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/
And please try to upload the theme via Cpanel again as showing in the Complete Video Installation Guide of WordPress here: https://www.youtube.com/watch?v=U6mqyuDF4GY&feature=youtu.be
Hope you will not find an issue if yes then please contact us through our support system with your site WP and Cpanel Login details so we will solve it for you.
Thanks.
Successfully installed theme. Superb. We had forgotten to change the PHP version in Cpanel to the latest…!!! Thanks for the swift and professional support.
Sound’s Great!
If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.
Thanks for contacting us.
Have a great day
Hello, I’m using Porto wordpress template. In my website I have main menu and side bar menu. Each of them have same submenu option. When I move the cursor to that menu the pop-up submenu isn’t working. How to enable it and can show the submenu list ? Please advice. Thank you
Hi,
Can you please contact us through our support system with your site WP Admin Login details and please explain your issue there more clearly if possible with the help of screenshots so we will check and solve the issue for you.
Thanks.
