Hi,

Firs of all thanks for showing your interest in Porto WordPress.

Sorry to say that but this is the mistake done from Envato and we already asked Envato to please set it asap and the regular price of the Theme is $59 and the 40% off for $59 is $35 you can check at your end, The Sale Price of the Theme is $35, you can check it on the Theme main Page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but we do not tested the Dokan Plugin with our latest Theme update and you can find all the Compatible plugins list from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

And also you can check our all Live Demo’s here: http://www.portotheme.com/wordpress/porto_landing/

Thanks.

Hi,

This issue mostly occur because of the restriction from the server end or the server requirements not meet the latest theme and plugins minimum requirements so please contact us through our support system with your site WP Admin Login details so we will check and provide you the exact solution for that.

Thanks.

Hi,

You have to change your header type and Choose any one from it: Header type: 2, 5, 6, 7, 8, 18, those all types has Mini Cart beside the menu.

Thanks.

Sorry to say, but it doesn’t work, the minicart is always only on Top header. Could you check again?

Hi,

I have tested at my end and it works fine can you please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.

Could not repeat! Do you have the opportunity to show which blocks are used ?!

I created the page as in the screenshot. And how now to install it in the lower part of the site?

Hi,

Please contact us through our support system with your site WP Admin Login details so I’ll create a same as on your site for you on a test page.

Thanks.

Hi,

Can you please make sure that you are using the latest version of the theme and plugins, if not then please update the theme and theme required/recommended plugins hope you will not find an issue and if yes then please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.

Thanks.

Hi,

Can you please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.

Hi,

You have to edit the Column setting and in Column setting, you will find the Responsiveness option and you have to set the columns as per your requirements by editing every single column as showing in this screenshot: https://prnt.sc/kohune

Otherwise you know it very well that the Porto WordPress Theme is fully responsive Theme and it has different columns layout on mobile as compared to the desktop version and if you want to set the layout as per your requirements like different for Landscape and Portrait on mobile so you have to do it with the help of Customization.

Thanks.

Hi,

You can easily enable/disable sticky header from any of the page as per your requirements by editing that particular page and then scroll below, you will find view options and in view option one of the option is for sticky header, just turn it to Hide as showing in this screenshot: http://prntscr.com/koht1k

Thanks.

Hi,

The sale on Porto WordPress will end by the end on this week, so hurry and grab as many as you can

Thanks.

thanks guys! nice promo!

Thanks for your Love for Porto

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but the regular price of the Theme is $59 and the 40% off for $59 is $35 you can check at your end, The Sale Price of the Theme is $35, you can check it on the Theme main Page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

Hi,

The slider showing on the top of the Shop page, you can edit/remove it by following the steps given below:

1. Please go to wp-dashboard >> pages and finds and edit the shop page.
2. After editing the shop page scroll below you will find the view option.
3. And in view options you will find the content-top option.
4. In content-top option you will find a block slug name is used which means the particular section is coming from the blocks.
5. So now you have to go to wp-dashboard >> blocks and find the particular block that has been set in the shop page.
6. Finally just edit it and change anything as per your requirements.

Hope it will help you if not them please contact us through our support system with your site WP Admin Login details so we will solve the issue for you.

Thanks.

I found it according to your steps, thank you.

Sound’s Great!

&

Most Welcome

Hi,

We already enabled 1-click install for revolution content slider import. You can find that particular slider with the demo when you import it.

If you are facing an issue then please contact us through our support system with your site WP Admin Login details so we will solve it for you.

Thanks.

Hi,

The 500 error mostly occurs when your server requirements not meet the latest theme minimum requirements like PHP version less then 5.6 or other as given in the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/

So please make sure that your server requirements must meet the latest theme minimum requirements and then try to upload the theme via CPanel as showing in the latest Video Installation Guide of Porto WordPress here: https://www.youtube.com/watch?v=U6mqyuDF4GY&feature=youtu.be

Hope you will not find an issue if yes then please contact us through our support system with your site WP Admin and CPanel Login details so we will solve the issue for you.

And The 403 Forbidden error is an HTTP status code which means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason.

Please read this doc: https://mediatemple.net/community/products/dv/204644980/why-am-i-seeing-a-403-forbidden-error-message

It will help you in solving your issue.

Thanks.

Hi,

Please test this plugin: https://wordpress.org/plugins/woo-product-disable/

Hope it will help in solving your issue.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but you can not create a Custom Widget using the theme but there are lot of possible Widgets already included in the theme you can see in this screenshot: http://prntscr.com/koam8n

Thanks.

Hi,

As you know that we have used the WooCommerce Plugin in our theme for Woo functionalities and WooCommerce has it’s default functionalities and there is no option in the plugin for setting up the Category Wise Shipping Charges, so this is only possible with the help of any third party plugin or Customization and here we only provide our dedicated support for the theme options related issue not for Customization.

I have searched and finds some plugins and docs which will help you but you can use any third party plugin at your own risk as I told you that we do not provide support for any of the third party plugin.

1. https://wordpress.org/plugins/woo-extra-flat-rate/
2. https://wordpress.org/plugins/woocommerce-advanced-free-shipping/
3. https://docs.woocommerce.com/document/product-shipping-classes/

Thanks for your understanding.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but the regular price of the Theme is $59 and the 40% off for $59 is $35 you can check at your end, The Sale Price of the Theme is $35, you can check it on the Theme main Page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

Hi,

Please download the latest Spanish translation files for Porto WordPress from the links given below and upload it to wp-content/languages/themes and then go to wp-dashboard >> setting >> general and select the site language to Spanish from there and save changes and finally check your site after removing the browser cache.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, you can use/set the slide show for product categories same as for products in your providing screenshot by using “porto product categories” WP Bakery element and set it as per your requirements.

Thanks.