23207 comments found.
Hi,
Having trouble today finding how to allow the main menu to show up on screen sizes smaller then 960 so I don’t have to use the mobile menu at that size.
Please advise.
Thanks, Ryan.
Hi,
You have to do it with the help of Custom CSS, Please copy and paste the below given Custom CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the media query as per your requirements.
@media (max-width: 768px){
#header .mobile-toggle {
display: inline-block !important;
}
.main-menu-wrap {
display: block !important;
}
#main-menu .mega-menu {
display: inline-block !important;
}
}
Thanks.
Hi, I am having issues with my theme. Apparently just this morning I went to my website clicked on shop and my theme is acting up weird. The colors and the skin of the theme is messed. How come?
Website: KKNOVELTY.COM
Woocommerce shop is not compatible with the theme. Please check it out
Hi,
I am not able to access your site, And please make sure that you are using the latest theme 4.6.2 and the latest plugins as well, hope you will not find an issue, if yes then please contact us through our support system with your site WP Admin Login details so we will check it for you.
And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi,
Are there Dutch theme language files? If so where can I download them? I can only find en, fr, tr and it..
Thanks!
Hi,
Please download the latest Dutch translation files from the links given below and upload it to wp-content/languages/themes and then go to wp-dashboard >> setting >> general and select the Dutch language from there and save changes and finally check your site after removing the browser cache.
https://www.dropbox.com/s/xmqlpqwc4iuzpkq/porto-nl_NL.mo?dl=0https://www.dropbox.com/s/98mlnu6xsf4lmvm/porto-nl_NL.po?dl=0
Thanks.
How change cart icon in last version 4.6.2 ?
Hi,
We have removed some small changing options from the Theme Options because it makes the Theme heavy and Cart Icon Changing Option is one of them so now you have to change the cart icon with the help of Custom CSS as per your requirements, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Content Value as per your requirements your issue will solve.
#mini-cart .minicart-icon:before {
content: "\f217";
font-family: "FontAwesome" !important;
}
And you can find the Content for any of the Icon from this link: https://fontawesome.com/icons?q=cart&d=gallery
Thanks.
i setted category and shop product coloms to 3 for mobile. but not working still showing two using demo 1 url gemstones.co
Hi,
I have tested it at my end and finds that you are right this is the problem in the theme, and I am forwarding this to our development department to look through it in next coming update of the theme until that please be patience or use the Porto Products or Porto Categories element on the page it will work for you with those elements.
Thanks.
Hi,
I see there is 40% discount, but it still 35$, in the list i see it was 35$ and now 21$ but when i go to the product page i see still 35$
Hi,
Firs of all thanks for showing your interest in Porto WordPress.
Sorry to say that but this is the mistake done from Envato and we already asked Envato to please set it asap and the regular price of the Theme is $59 and the 40% off for $59 is $35 you can check at your end, The Sale Price of the Theme is $35, you can check it on the Theme main Page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Thanks.
Hi, would you have an active multivendor demo with dokan? I want to make a marketplace, but let the map with the address of the seller.
Hi,
First of all thanks for showing your interest in Porto WordPress.
Sorry to say that but we do not tested the Dokan Plugin with our latest Theme update and you can find all the Compatible plugins list from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
And also you can check our all Live Demo’s here: http://www.portotheme.com/wordpress/porto_landing/
Thanks.
Hello, after i updated my theme and i try to install Porto Funcionality it says ajax error every time i try. Is there some way i can download this file manually and install?
Hi,
This issue mostly occur because of the restriction from the server end or the server requirements not meet the latest theme and plugins minimum requirements so please contact us through our support system with your site WP Admin Login details so we will check and provide you the exact solution for that.
Thanks.
Hello, I would like to move the Minicart to Header line instead of Top header. How can I do it?
Hi,
You have to change your header type and Choose any one from it: Header type: 2, 5, 6, 7, 8, 18, those all types has Mini Cart beside the menu.
Thanks.
Sorry to say, but it doesn’t work, the minicart is always only on Top header. Could you check again?
Hi,
I have tested at my end and it works fine can you please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
Hello! Tell me please, how can I connect the carousel (brands) in the nite part of the site? For example as on this site in the bottom (VOREED, iCompany, GetCoustom) http://www.portotheme.com/wordpress/porto/shop5/#
Hi,
The Brands section is made with the help of Porto Carousel and Single Image WP Bakery elements, You have to set the Porto Carousel Element as per your requirements and then set the single image elements on multiple times in it as showing in this screenshot: https://prnt.sc/koi3s4
Thanks.
Thanks.
Could not repeat! Do you have the opportunity to show which blocks are used ?!
I created the page as in the screenshot. And how now to install it in the lower part of the site?
Hi,
Please contact us through our support system with your site WP Admin Login details so I’ll create a same as on your site for you on a test page.
Thanks.
Hi, in my product page SKU is not shown. Can you help?
Hi,
Can you please make sure that you are using the latest version of the theme and plugins, if not then please update the theme and theme required/recommended plugins hope you will not find an issue and if yes then please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
While installing wp cache plugins website home page goes blank. Same on other plugins like yoast,google analytics. What is causing the problem?
Hi,
Can you please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
My url gemstones.co I have 10 small Porto interective banner on home page. It showing two in each row in mobiles portrait mode and landscape mode. I want 2 in portrait mode that’s ok but I want showing 3 in mobile landscape mode in each row . Please reply
Hi,
You have to edit the Column setting and in Column setting, you will find the Responsiveness option and you have to set the columns as per your requirements by editing every single column as showing in this screenshot: https://prnt.sc/kohune
Otherwise you know it very well that the Porto WordPress Theme is fully responsive Theme and it has different columns layout on mobile as compared to the desktop version and if you want to set the layout as per your requirements like different for Landscape and Portrait on mobile so you have to do it with the help of Customization.
Thanks.
Hi,
Any way to enable/disable sticky header only for certain pages?
Thanks, Ryan
Hi,
You can easily enable/disable sticky header from any of the page as per your requirements by editing that particular page and then scroll below, you will find view options and in view option one of the option is for sticky header, just turn it to Hide as showing in this screenshot: http://prntscr.com/koht1k
Thanks.
Hi! How many days left for promo price?
Hi,
The sale on Porto WordPress will end by the end on this week, so hurry and grab as many as you can 
Thanks.
thanks guys! nice promo!
Thanks for your Love for Porto
price 21 u$s?
Hi,
First of all thanks for showing your interest in Porto WordPress.
Sorry to say that but the regular price of the Theme is $59 and the 40% off for $59 is $35 you can check at your end, The Sale Price of the Theme is $35, you can check it on the Theme main Page here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Thanks.
Hey, I want to cancel the big picture on the store page, the picture that can be swiped. But I don’t know where to cancel, can you tell me?
Which picture belongs to the slider? How should I cancel it?
Hi,
The slider showing on the top of the Shop page, you can edit/remove it by following the steps given below:
1. Please go to wp-dashboard >> pages and finds and edit the shop page.
2. After editing the shop page scroll below you will find the view option.
3. And in view options you will find the content-top option.
4. In content-top option you will find a block slug name is used which means the particular section is coming from the blocks.
5. So now you have to go to wp-dashboard >> blocks and find the particular block that has been set in the shop page.
6. Finally just edit it and change anything as per your requirements.Hope it will help you if not them please contact us through our support system with your site WP Admin Login details so we will solve the issue for you.
Thanks.
I found it according to your steps, thank you.
Sound’s Great!
&
Most Welcome
Hi,
We already enabled 1-click install for revolution content slider import. You can find that particular slider with the demo when you import it.
If you are facing an issue then please contact us through our support system with your site WP Admin Login details so we will solve it for you.
Thanks.
hi i have a small problem, i try install porto theme on my domani it give me a 500 error page, and now i can’t access to a wp admin i want to install in local but, on the wizard after the creation of child theme is a error 403 forbidden, how can i resolve the iusse?
Hi,
The 500 error mostly occurs when your server requirements not meet the latest theme minimum requirements like PHP version less then 5.6 or other as given in the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/
So please make sure that your server requirements must meet the latest theme minimum requirements and then try to upload the theme via CPanel as showing in the latest Video Installation Guide of Porto WordPress here: https://www.youtube.com/watch?v=U6mqyuDF4GY&feature=youtu.be
Hope you will not find an issue if yes then please contact us through our support system with your site WP Admin and CPanel Login details so we will solve the issue for you.
And The 403 Forbidden error is an HTTP status code which means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason.
Please read this doc: https://mediatemple.net/community/products/dv/204644980/why-am-i-seeing-a-403-forbidden-error-message
It will help you in solving your issue.
Thanks.
hi thank you i rated of course 5 stars. just a 5 sec question pls: - how to deactivate a product just for short time (2 days until we have more) for example.? I just want to see a message at Product “nicht vorrätig” in english: “temporarely not available” or something like that
Thanks for your help!
Hi,
Please test this plugin: https://wordpress.org/plugins/woo-product-disable/
Hope it will help in solving your issue.
Thanks.
