23207 comments found.
Need to check before purchase, as in the sample, can Header Type 14 be centre align instead of on the left? Need a design for navigation on the centre. And the top right email area be change to a button?
Besides that, I need pages with right hand sidebar that is fixed when scrolling. Does the theme support it?
Thanks for the info
Hi,
First of all thanks for showing interest in the Porto WP theme.
Yes, you are a lucky man, all the features are available in the Porto WP theme you are talking about. You can easily do it all. Make the menu center align and change the email and contact into button and also the sticky sidebar on the pages.
Thanks.
Thanks for the prompt response. Will continue purchasing the theme
Sound’s Great! 
Hi Love the theme, I was wondering if your theme is AMP ready?
Hi,
First of all thanks for showing your interest in Porto WordPress.
Our latest Porto WordPress Theme is fully Responsive Theme and also mobile friendly as well, you can check our Live Demo’s here: http://www.portotheme.com/wordpress/porto_landing/
And you can check all the Compatible plugins list with the theme here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Thanks.
Thank you for the quick reply, but I really appreciate if you can just tell me clearly, if your theme supports AMP format or not?
Hi,
We have not tested this plugin yet with our theme and its not possible to guarantee 3rd party plugins for us, but we think that if plugin is coded perfectly it should work with any WooCommerce theme like Porto. You can also confirm from the plugin author. This is the best info we can provide at this stage.
Thanks for your time
I installed the theme import demo 4, but main menu is completed messed up, no grey background etc. how can i fix this?
Hi,
You can set the color of the header and menu from Appearance >> Theme Options >> Skin >> Header and Menu sections.
If your issue will not solve then please send me the WP admin and FTP login details of your site through our support system so I will check and solve it for you.
Thanks.
Hi ! I want to buy this template but i have one question. What payment methods are included ? Thanks
Hi,
First of all thanks for showing your interest in Porto WordPress.
As you know that we have used the WooCommerce plugin in our theme and WooCommerce has it’s default payment options, you can read about it here: https://www.fastcomet.com/tutorials/woocommerce/payment-methods
Thanks.
Hi, good morning, I’m seeing a “problem” I can not leave the row with wide mode only stays in fullwidth. And when I put in Page Content Wrapper mode in the port theme options it is aligned left and not center. How to solve this.
https://uploaddeimagens.com.br/imagens/porto-heme-jpgHi,
I have tested it at my end and do not finds the issue, the issue is at your end so we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
Hi. Where can I make changes in this part? http://prntscr.com/kqg8md
Hi,
Please go to Appearance >> Widgets >> Woo product Sidebar, edit it and you will find a block is being used in it, so it means that the particular section is coming from blocks, so you have to go to blocks and finds and edit the particular block and change anything as per your requirements.
Thanks.
Please make a screenshot of the widget and the block. I could not find
I will be grateful
Hi,
1. Appearance >> Widgets >> Woo Product Sidebar: https://prnt.sc/kqq88g
2. Blocks >> Woo Sidebar Banner: https://prnt.sc/kqq8p1
3. Woo Sidebar Banner: http://prntscr.com/kqq91m
Thanks.
Thank you very much for your help.
Most Welcome!
Dear,
I am uploading a productlist of 19500 products.
I got stuck at around 4000 because my inode limit is 500000. I then looked and saw that from every image I upload. The theme makes 16 extra resize variations so 17 photos of 1 photo. Is there a solution for this? So only 3 photo resizes? small medium and large?
Kind regards,
Noel Meder
I found the addimagesizes in functions.php, can I comment them out without breaking the website? or is there another solution?
Hi,
Can you please send me the WP admin and FTP login details of your site through our support system so we will check and solve it for you.
Thanks.
After last update site opening in any browser in mobile view(
Hi,
Sorry to say that but do not understand your issue properly can you please explain your issue more clearly if possible with the help of screenshot and also provide us the site live URL as well.
Thanks.
Hi I want to hide the product’s weight and dimensions only not all the additional information tab. How can I do that?
Hi,
Please read the below given doc and follow the instructions hope your issue will solve.
1. https://nicola.blog/2015/01/20/hide-products-weight-dimensions/
2. https://stackoverflow.com/questions/47960405/hide-product-attributes-from-additional-information-tab-in-woocommerce
Thanks.
How to remove the Buy Porto link in menu ? I tried looking in menu custom content but there isn’t anything, Please take a look at my screenshot https://imgur.com/a/IGeJOPQ My theme header is set to type 1.
Hi,
Please go to Appearance >> Theme Options >> Menu and scroll below you will find Custom Content, just edit and change it as per your requirements as showing in this screenshot: https://imgur.com/Z57pGII
Thanks.
Hello, there is no textarea in menu custom content. Please look at above screenshot, there is no any textarea.
Hi,
Can you please contact us through our support system with your site WP Admin Login details so we will solve the issue for you.
Thanks.
Hello,
I’ve been trying to change the language of my shopping cart now for a couple of days (spend hours already), I read related comments here etc but it seems I am not able to adjust it.
I’ve tried Loco translate and Gettext override, manually adjust the .po and .mo file. Cleared cache etc
Could you provide me with some help?
It’s about the following page: http://www.divone.nl/cart/ I would like to write my own words instead of the standard English.Wordpress is in Dutch and Woocommerce all should be in Dutch as well. I don’t mind adjusting the PHP files but also there, I tried the woocommerce as well as Porto file, just dont know where to look I’m afraid.
Looking forward to your reply.
hi,
Please download the latest translation files and upload it to wp-content/languages/themes and check your site after deactivating Loco Translate Plugin.
OR if you want to use Loco translate as well then please upload it to wp-content/languages/plugins/loco and check your site after removing the browser cache.
https://www.dropbox.com/s/xmqlpqwc4iuzpkq/porto-nl_NL.mo?dl=0https://www.dropbox.com/s/98mlnu6xsf4lmvm/porto-nl_NL.po?dl=0
Thanks.
That worked for 98%, thanks
When I hold my mouse on the shopping cart symbol on the top right it still shows the information there in English. I checked the porto-nl_NL files and they are translated to Dutch
Any tip on where to adjust this part?
Never mind, fixed, thanks!
Sound’s Great
How can I remove the text from the blog grid? I want to show only the image and the title (as a link)
Hi,
You can remove the Post Meta from Appearance >> Theme Options >> Post: https://pasteboard.co/HCh4z9q.png
And You can remove/hide it from the Blog Grid as per your requirements by copy and paste the below given CSS code to the particular page Custom CSS option, you will find your issue resolved.
.post-content p.post-excerpt {
display: none !important;
}
.post-content .post-block.post-share {
display: none !important;
}
article.post .post-meta {
display: none !important;
}
Thanks.
Hi,
What would be keeping the left sidebar from displaying on the categories page? I have a few widgets in the “woo category sidebar” and even have the layout & sidebar enabled in the category page. But its just blank.
Please advise. Ryan.
Hi,
Can you please make sure that you have selected the left or right sidebar layout from Appearance >> Theme Options >> WooCommerce >> Product Archive, if no then please try once after selecting from there and if yes then please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
Hey guys, where do I find Ultimate Addons for Visual Composer?
Hi,
Please download the updated version of WP Bakery “Visual composer” and Ultimate Addons for Visual Composer from the link below and install it: https://smartwave.freshdesk.com/support/solutions/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composer
Thanks.
Hi www.ibc.ie – after updating to the latest version of the theme and the menu has now become buggy. It is auto expanded – also the latest version of WP bakery is not included in the plugins and so it cannot update.
Hi,
Your site works perfectly fine at my end please see this screenshot: https://pasteboard.co/HCbWDeL.png
It must be the cache issue at your end so please check your site after removing the server, site and browser cache hope you will not find an issue.
We have removed the premium plugins from the Theme Package because the Theme was heavy and now the plugins are on our internal server and can be Install/updated directly from our internal server, And you can check the Theme size and speed now it is super fast now, So this is the demand of the situation as we have to make Porto Super Fast so you have to try to update/install the Theme on Live test server then you will be able to Install/Update the Plugins.
If you are already on Live server and unable to Install/update the Plugins then Can you please try once deactivating the Theme from Porto >> Setup Wizard >> Activate and then after removing the browser cache again activate the Theme with the same Purchase code and then try to Install/Activate/Update the plugins hope you will not find an issue.
You can easily Install and Activate those and all Plugins from Porto >> Setup Wizard >> Install Plugins.
But remember that you are able to Install and Activate the Plugins after activating the Theme License code.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Damn, Didn’t catch up the discount offer.
Oooopppss!
It’s Gone now.
Next Time My Friend
Sure and Hope so!
Hello.. I have noticed something wierd with the infinite scroll on mobile. It does not start loading more items unless you stop scrolling just at the end of product loop, then it loads the loader icons in just a few ms.
So if i scroll up and down and do not stop with the latest loaded product it will not load new items. It has been no problem if the loader icons did appear as then visitors will understand that something there to wait for.
Hi,
Can you please send us the screenshot or any video of the issue for better understanding so I will forward it to the development team to solve this issue in new theme update.
Thanks.
Hello… Sorry for the late respons. I do not have an option to make a video and a screenshot will actually not show what is happening so i will try to explain a little better.
In my mobile (Iphone) when i scroll down in any archive page the infinite loader icons does not appear unless i stop the scroll exactly over the area where it is supposed to appear. At the moment i stop scrolling the icons appear and new products starts loading immediately.
But if i do not stop my scroll in that area and continue to the footer area and even up to top again the loading of new products does not start.
You can best see it here: https://www.arctic-fritid.no/produktkategori/friluftsliv/ Then scroll down til you see the text, “PRODUKTER DU HAR SETT PÅ”
Use your mobile and scroll upp and down in that area, you will then see that as long you scroll(move the sreen upp/down a little) the loader icons will not appear and new products will not be loaded, but as soon as you stop it starts loading in just a few ms.
Also tested this in my staging site on a new clean install, all plugins deactivated but the issue is the same.
Thanks Rune
Hi,
Yes, you are right, this is because on the mobile until you should not leave the screen untouched the next JS code or next query will not fire and not loading the products, suddenly when you pick the finger up from the mobile screen the new JS query or code fire and the icon is loading the products. So, this is not the error or issue. When you will check this with the default any other theme which have infinite scroll you will see the same behavior.
This is the infinite scroll default functionality or behavior not the theme related.
Thanks.
Ok, but sounds a little wierd as my own ajax call for populare products, related products and recently viewed products fires and loads the products no matter what you do. You can scroll, hold your fingers on the screen or whatever, it loads anyway. Anyway, its no big problem. Thanks
1 How can i fix the image gallery with CSS code?
https://i.gyazo.com/15b57911af4856ebd3d3885501cff162.png2. Is there a way to show product variations in the shop page?
Hi,
Actually the screenshot you are referring is the single product page image thumbnails screenshot, and those are not aligned horizontally because of the third party plugin conflicting issue so please try once after deactivating all the third party plugins and check your site after removing the server, site and browser cache hope you will not find an issue and you can also set it with the help of Custom CSS if you want but it will not look perfect because it is the slider which includes JavaScript and, JQuery as well so you have to do Customization for making it works with the third-party plugins.
And sorry to say that there is no option in the theme for showing product variations in the shop page.
Thanks.
hi sir, i submit ticket now solve that issue . theme as been installed on my wordpress. But now i am doing changing in your demo theme. some time my changing effecting on theme . one time i logout and again refresh , then color has changed , but again a logut panel . color has gone. i think there is some caching problem. and also i clean my browser , please tell me exact solution
Hi,
Now please be patience as Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST so once your ticket will resolved you will get the reply of your ticket until that please be patience.
And yes the issue you are facing is because of the cache and the best practice is to always deactivate the cache while you are in the development process. So please ask your hosting provide to remove and deactivate the server cache from your site and then you also have to remove the site and browser cache hope you will not find an issue.
Thanks for your understanding.
sir its not fully Customization , i bought, , because your right in description its fully customization , i can’t find lot of function i want to change. like color . most important for me . and header also . and sticky header .
Hi,
The theme is fully Customizable and you can easily change the color from Appearance >> Theme Options >> Skin as per your requirements and also you can change the elements color as per your requirements by editing those elements as well, please read the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/
Thanks.
i have disable the product ratings and it still appear in product page. i go to woocommerce > settings > products > untick the enable product reviews. any part that i missing?
Hi,
It is surely the cache issue at your end so please check your site after removing the server, site and browser cache hope you will not find an issue.
OR
You can also use the Custom Css for hiding/removing stars as given below:
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom Css.
.single-product .woocommerce-product-rating .star-rating span::before, .star-rating span:before { display: none !important; }
Otherwise please contact us through our support system with your site Admin Login details so we will check and solve the issue for you.
Thanks.
okay, already create new ticket, thanks.
Hi,
Now please be patience as Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST so once your ticket will resolved you will get the reply of your ticket until that please be patience.
Thanks for your understanding.
