Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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8668 comments found.

Theme looks great. Regarding the Audio Gallery, is there a way to play the audio without opening in Lightbox? I want to be able to display thumbnails that you can click on to play audio, with opening a popup or new page. Thanks

Hi Jdiggity101 and thank you for interest! :)
Yes please go here at the SoundCloud Mixes section (available also for other format): https://undsgn.com/uncode/homepages/creative-artist/
PS: please note that we are using our GDPR plugin (This content is blocked. Please review your Privacy Preferences.) but you can avoid.

Hello, The footer of my web has turned black and I have lost the social network icons. When I go into theme options and social, all the networks have disappeared. From the footer and the menu. If I register a new one when I give it to save, it disappears. That could be happening? http://chrisdamonmusic.com/ Another thing, is something happening with the contact form 7 plugin? I do not receive any mail and I do not know if I have configured something wrong or the plugin does not work. http://chrisdamonmusic.com/contact/

Hi celediaztristan, our first suggestion in the documentation is to contact the host first since some hosts doesn’t permit you modify this value, please try to contact them. When done please verify the Max Input Vars and also the allowed Max Vars by clicking the refresh arrow: https://undsgn.d.pr/Z8bct5

the problem has been resolved. Thanks

Hi celediaztristan and thank you for confirm! Please note that if you use lot of plugins is better you set 4000 or even 5000 (3000 is the suggested value for packed plugins).

Hello, when I save the pages or content blocks VC always adds a

between the content. ex:

[vc_row row_height_percent=”100” override_padding=”yes” h_padding…..........

This creates a space in the on the body of the pages. Can you please let me know what causes this problem?

Hi bwrd! This is an annoying issue of Visual Composer we have also reported to the authors multiple times, please find more info and how to fix here: https://support.undsgn.com/hc/en-us/articles/360000130345
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

we moved our site from dev to live now the portfolio images all remain blurry. You can see it here, the transition doesn’t work images just remain blurry – https://2beards.co/ whereas on the dev site it works dev.2beards.co

Hi nomadone! It seems some files are not found on this server, they return a 403 error: https://undsgn.d.pr/rgsiYs
From here it’s not easy to help since it’s something dealing with some server settings, we can only see you have an old version of the theme (https://2beards.co/wp-content/themes/uncode/style.css), anyway this should be not the problem if works on test site.
If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

I bought this theme and tested it out on my personal domain a while back but only managed to finish our site recently and support expired.

My uncode license was set to my personal site can I change it now to the 2beards.co site?

Hi! When you buy an item on ThemeForest you can opt for the 6 or 12 months license, after that period the support expires (these are the support terms with Envato). Anyway yes you can change to your online site, you should have a message alerting you if you want to transfer the license when you try to activate this final site. I hope this helps (anyway the 403 error, and problem with images, is not related to registration, as told some files cannot be executed on this server).

Hello, Is it possible to have the Top Line Text in different languages, when i translate my page with WPML?

Hi bendorff1991 and sorry for delay! Yes it’s possible with WPML infact Uncode is certified: https://support.undsgn.com/hc/articles/214003905

Hi, one pre-purchase question:

Is it possible to use the pagination stile (including the scroll down effect) of this demo: https://undsgn.com/uncode/homepages/creative-artist/

using this demo other demo (https://undsgn.com/uncode/homepages/classic-business) content and data?

I mean I would like to import the classic-business demo and use the creative-artis scroll down effect and pagination, is it possible to do that with Uncode?

Hi RWAPED and thank you for re-interest! :)
Yes you can apply the one page scroll to any layouts, just follow this: https://support.undsgn.com/hc/en-us/articles/214006065
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Thanks for the reply.

I’m not able to see that option in my backend, please check the screenshot: https://monosnap.com/file/UTWWbq4umaIBUa6Kx3QcveIuHcE5wE

Hi RWAPED! It seems you have an old version of the theme, you can find anyway the old option named “Section Scroller” here: https://undsgn.d.pr/JqyQXt

Im getting this error

Empty needle in /public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php on line 172

and my checkout button is also gone

i did some updates, fixed the problem, sorry for the inconvenience

Hi DinesenDesigns, sorry for delay and thank you for confirm! :)
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Is it possible to have the overlay on portfolio grids rise up from the bottom when hovered? I have tried to set it up here on the gallery;

https://mrolivers.co.uk/

The text appears from the base of the image but not the overlay.

Thank you

Hi MrOlivers and sorry for delay! Not sure what you refer sorry, did you see this effect in our demo? Maybe this can help understand better your needs or if something is not working for you.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

I can’t use custom color !!!!! I added new color called oaxred, but it can’t be work and show me no color check this page(block:ABOUT):https://oax.tw/creative-agency-2/

Hi oaxtudio, it seems a local problem if we are able to preview this section correctly, try to delete the browser cache or test another browser. In case doesn’t help please open a ticket so we can help you understand why only your browser don’t see this color.

OK, it works after I deleted my chrome cookies, but why? How to avoid it happen again?

Hi oaxtudio! It seems that for some reasons your browser cached the dynamic CSS file while you are working, let us know if this happen again.

How do i add my <?php echo(do_shortcode(‘[currency_switcher]’)); ?> in the top menu? Looking like the Language Switcher on my site? http://ackite.com/

Hi, I use a Media Gallery and want that the arrows are always visible. Now it appears on mouse hover. Can you help me out? http://www.hadistudio.de/relaunch/sahar-nasar/

Hi elham! Try to paste this code in the Page CSS (https://support.undsgn.com/hc/articles/213456149):

.owl-prev, .owl-next, .owl-dots {
    opacity: 1 !important;
}

.owl-loaded .owl-prev, .owl-loaded .owl-next, .owl-loaded .owl-dots {
    margin-left: 0px !important;
    margin-right: 0px !important;
}

Thanks works perfectly :)

Hi elham and thank you for confirm!

Hi why I keep receive

PHP Warning: A non-numeric value encountered in uncode/core/inc/helpers.php on line 120

Hi jialongz2! In few words, without a check to your site, we can only suggest to verify your theme version. Do you have the last version 1.9.1, in case try to update or send us the link to your site so we can check better: https://support.undsgn.com/hc/articles/214001205

Can you give the CSS code to change the link hover color for the website content and footer ? thanks

Hi fdecoene! What color do you need the link hover? Do you need a color that is completely different from the accent color of the site? You can try this one but without a check to your site I don’t know if it’s enough:

.style-dark .widget-container a:hover, .style-light .widget-container a:hover, .style-dark a:not(.btn-text-skin):hover, .style-light a:not(.btn-text-skin):hover{
color: red !important;
}

Great , this code works for the full site . thank you !

Hi fdecoene and thank you for confirm! ;)

Hi, Great Work! How did you solved that the add to cart-button simply just changed with a ok-hook insteed of the typical 2added to …”-message that appear on top or bottom of single product page? Greetings Jan

Hi janingo! We are sorry but we really not understand the request, did you refer to the Ajax functionality?

Hello, one question on navigation bar on single post. It’s a beautiful option to navigate between the items of the same categories, but if I want to navigate only in 1 category of post/events/portfolios I have some problems to configurate it. The only solutions I found is link the “navigation” option to a new page with when I have created a sort of archive of all the post of specific category. So, There’s no way to link navigation bar to a single category like a simple link? Thank you very much

Hi Jmarketing0141! Not sure if this is what you need but you can try to implement the navigation logic to loops inside only elements of a given category: https://support.undsgn.com/hc/en-us/articles/213459609

Here’s some jQuery for the people looking for a solution to make the accordion scroll to the headline:

jQuery(’.uncode-accordion .panel-group .panel’).on(‘click’, function() { jQuery(‘html, body’).animate({ scrollTop: jQuery(this).prev().offset().top -40 },300 ); });

Hi Brand_Rocket and thank you for sharing, maybe some user need this.

Without going through 15 pages of questions, can you tell me how I can add or replace the images on the website. I installed the demo template “Shop Split” so I’m just trying to replace the pictures on home page from the demo site (Shop Split). I looked at the video tutorials but it’s not showing me how to replace the pictures on the home page.

Hi! Have you seen the video tutorials (this is shown)? Apart the WooCommerce featured images in the Shoo Slipt layout there is only a background image that can be changed from the Rows Options: https://support.undsgn.com/hc/en-us/articles/214003585#&gid=1&pid=5
Anyway we remind again that if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

This would be the second support ticket on the same issue so why would open another ticket asking the same question but expecting a different outcome. I just need an answer to a very basic problem. I’ve been building WP sites for over 10 years and I’ve never had any issues like this with any other theme…ever.

My question is very, very simple. I just need to know how can I replace the pictures on the home page from the demo install (of the Shop Split template) with the images from my Media Gallery. I’m not trying to give you a hard time but opening up a second support ticket asking the same question is not going to answer the question because the question wasn’t answered from the first support ticket.

Hi khassell, sincerely our agent replied your ticket asking exactly the problem you have since it’s super easy change images but you never replied him, so please don’t complaint about the support. At this point can you please show your homepage so we can understand what are you actual problem? As told change the product images is a default from WooCommerce, while the only background in the page is in a row (sent the link above): https://undsgn.d.pr/zlpmEs

Can you get your pictures to switch, when you hover over them? So they display a new picture of the same product but from a new angle, when you hover over the product? :-)

It’s an option from the admin.

Can you be more specific. We have already purchased the theme, but from an other account.

Don’t worry if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Hi!

Can you please tell me how to move ONLY the call to action to the right hand side. The default has it on the left next to the social icons whilst on your demo its always on the right next to the shopping basket.

My support has ran out so hoping you can help please!

Thanks Mike

Hello Mike,
could you please show me your site and the demo you’re talking about? What version are you running? Since from Uncode 1.9.0 we have added a “Call To Action” menu with some new features: https://support.undsgn.com/hc/en-us/articles/213454129-Change-Log

Let me know please, best :-)

Thanks a lot.

This is our site – https://christmastreedrop.co.uk/

From another look I might be mistaken about whether this is possible, but are you able to move the call to action button to the right hand side next to the shopping basket?

I was referring to demos – https://undsgn.com/uncode/homepages/creative-studio/ and https://undsgn.com/uncode/homepages/creative-agency/ but I think that’s from the “Menu Horizontal Position” theme option, which moves them all over to the other side.

If this can not be done could you let me know how to add the button to the menu as in https://undsgn.com/uncode/homepages/portfolio-designer/. When I add it and select “button style” the button is full height!

Thanks Mike

Hello Mike, thank you for clarifying.

Unfortunately that’s not an option and what you’re trying to achieve would require quite long customizations. The demos you are referring to have a different layout menu, the Split Menu layout doesn’t allow other positions for the Call To Action menu by default, sorry.

If you need dedicated support, though, it is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :-)
https://support.undsgn.com/hc

Hi undsgn,

My name is Kax Miller and i’m web developer having experience of 8+ years – i have done many projects on themeforest – if you need an developer please mail me at kaxmiller@gmail.com – thanks

Hi kaxmiller and thank you for interest! Noted your reference! :)

thank you for your response :)

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