8668 comments found.
Hi, my support already expired. I’m trying to solve this and that by exploring different option settings and reading your documentations. I just have 2 questions to ask. I hope you can give me some ideas.
First, I know navigation (bar) can be activated through theme or each individual portfolio. currently, the navigation doesn’t have a lot of custom settings. There’s a gray bar running across. There’s no way to disable that background colour. This can be done I believe. This might be CSS codes. Just wonder if such option will be available in the next update. Also, I know we can name INDEX label. For example, “Main Portfolio” in the center of the navigation bar. Will there be an option in the future we can use an icon instead of texts?
My other question is about another feature I found from another WP theme. https://demo.kaliumtheme.com/agency/portfolio/bergenfield/ There’s a carousel running for this portfolio page. Instead of showing one slide on a page with navigation bar or button, it displays partial slides of the previous and next slides. The whole look is like flipping a page in a magazine.I know I can set up carousel for my media. Uncode seems only display one media at one time without such effects I mentioned from other WP.
Will you have something like this in the next update? Thanks.
Hi outsidetheblog! Can you please specify what you mean with “navigation (bar)” no way to disable color background? If you refer to the main menu for example here is transparent ( https://undsgn.com/uncode/homepages/creative-digital-agency/ ). In case please update a screenshot of what you refer exactly or send a link to your site to understand the design.
Yes this is basically the Stage padding carousel you have here under the header: https://undsgn.com/uncode/homepages/classic-start-up/
Basically, it’s called NAVIGATION. It can be activated through Theme option. It allows user to navigate the previous and next page of the post.
Just wonder if there’s a feature in the future to disable the gray colour. If my page has white background. I prefer to have the navigation appear in white so the page looks cleaner.
Before I checked back here, I found I might able to create that carousel effect in Revolution Slider plug-in. I already imported a Media Carousel to my portfolio page. I need to see if there’re any setting I can change so the carousel effect looks like the page from other WP theme. It looks more flipping a magazine to show my media.
Just wonder. I will check out the padding carousel from “Classic-Satrt-Up” demo. What would be the difference between your carousel and the one from Revolution Slider. I think if your theme can do such thing. I might need to see if there’re any options for me to add “Navigation Arrow” and etc. This might be easier and straightforward. Revolution slider is good as it offers so many customized options. Mine is simple. Also, it toke me a while to find out where to download the template.
Thanks.
Hi outsidetheblog, ah ok now make sense. You can use a code like this:
.row-navigation.row-navigation-light {
background-color: #fff;
}I’m sorry but I don’t know what is teh RS carousel you refer, obviously the Stage Padding is am ode build in the carousel options and you don’t add any extra plugins and extra files.
Thanks, I put the CSS in Uncode Theme section. It works. I wish this feature can be added in the next update. Now I change the background colour to white. I would like to disable border-top. I typed in border-style: none or border-top: none in the element, but it doesn’t work. That’s ok. I wish this option can be found again the next update.
Regarding RS carousel, I would make it work but it’s not exactly what I want. Will check out the stage padding carousel. Hopefully, that would work for me.
Thanks.
Hi outsidetheblog and thank you for confirm! Yes it’s probable we’ll add this feature, look cleaner now. Use this one:
.row-navigation.row-navigation-light {
outline-color: transparent;
background-color: #fff;
}If you need a carousel like the one you sent me go with the stage padding option.
Thanks, outline-colour: transparent will work. I ended up using Revolution Slider instead. I tried the stage padding option from built in carousel. It’s straight and easy to setup. The only thing is that there’re certain things i can’t customize. i might able to do that only by putting some CSS codes. I can understand because Uncode is a page builder. The RS will have more options for me. Thanks.
Hi outsidetheblog! Unfortunately without a check to your site it’s not possible help more with the builtin options anyway thank you for confirm! 
Is there a way to add a oEmbeded Video to a gallery? When I do it it it shows up in the gallery, but it also shows the media page of it (including title, menu, sidebar etc.)... is there a way of it only displaying the oEmbed content?
Hi maxruebensal! Do you mean a simple video Embed like this? https://undsgn.com/uncode/works/portfolio-boxed-video/
Can you please show your page so we can understand the settings you need?
Is there a way to duplicate portfolio pages? I want to use “centered-stack-full-width” for all my portfolio pages that style
Hi egonkilin! No it’s not possible duplicate settings in WordPress but you don’t have to use the Page Options for any pages but left the default values and use the Theme Options > Portfolio to style all your portfolio layouts with the same settings. Please find here the Theme Options VS Page options: https://support.undsgn.com/hc/en-us/articles/213454309
Or check this video:https://support.undsgn.com/hc/en-us/articles/213459969
Why this theme is so slow? I installed and customized this theme but it is very slow theme? Check http://www.iconnectdigital.co.uk/ How to optimize this theme?
Hi Vicasso! From here your site loads pretty fast: https://undsgn.d.pr/SpJOV3
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
After I update the theme, all my portfolio is gone, and my blog page looks weird. Sidebar is gone, I tried to put it on again on “Page Option”, but still no sidebar.
Hi traven! Unfortunately it’s not possible to help just in words. Can you please send us the link to your site to check? If you have a problem for portfolio 404, just go to Theme Options > Customise > Portfolio CPT modify the slug to something else, save and then insert again your desired slug term.
Hi!
Please see https://christmastreedrop.co.uk/ the “order your tree” button is hanging below the other menu items, could you help with raising it (just on desktop, responsive is fine!)
Thanks a lot!
Hi spike2307! Did you fixed yourself? From here it seems working as expected: https://undsgn.d.pr/9Wy0Zg
Sorry for not being clear. The “order your tree” button is not inline with other menu items. It’s below them.
Love that screenshot feature by the way!
Hi spike2307! Not sure why you have this, anyway try to paste this code:
li.menu-item-button::before, li.menu-item-button::after {
content: none;
}
That’s perfect! Thanks a lot for your help. Love this theme. The header is amazing
Hi spike2307 and thank you for confirm!
Blurry Photos: Hello, I just updated from 1.7… to the latest version. Unfortunately some of my pictures, the large & full screen one, are blurry. this happens on firefox, how to get the right quality? with the new uncode version? Thank you. OCM http://www.oliviermeriel.com
+ switching-off Adaptive images and the picture become crisp again.
Hi! Last version is 1.9.1 not sure why you updated to 1.7, anyway from here, in FireFox everything is fine, kindly check this screencast: https://undsgn.d.pr/o0H9eb
Thank you. Yes 1.9.1.. and >using Firefox 48.0.2< the large pictures are fuzzy. Do you think this will be fixed in a future uncode update? (can’t chance this firefox) or have I to downgrade? check this: http://www.oliviermeriel.com/blurry/
Hi omeriel! So you have this issue only in this out of date version of FF only, right? Do you see the same problem also in our demo (sorry but I don’t have this version here now)?
Thank you. I put some screenshots for you in the DL link. https://www.jottacloud.com/s/12016eaec96f41d47f98ede7b267c6867dc Problem only with this FF and not everywhere. merci to have a look.
Hi omeriel! Can you please check in Incognito Mode to exclude a problem with some extensions?
Hello, same same. see this: https://www.jottacloud.com/s/1206d52e77e473c428fa9c5a214e53aa4c7
Hi omeriel! We’ll check asap and let you know! Thank you for report.
PS. same with Chrome 49.0.2623.112 on some other Mac
Hi,
Is there a possibility to make the “show all filter” not the default filter, but a regular category instead, when landing on a page?
Jeroen
Hi juwland and sorry for delay! You can have if you use the Pagination mode like this example: https://undsgn.com/uncode/blog/blog-boxed-grid?id=index-15588655905&ucat=7
Hii, thank you very much!
Hi juwland and thank you for confirm!
Hi, We are having issues with masonry posts layout. When we select to display the portfolio post; title, media and category it won’t show the categories if a primary category has been set. It will just show the portfolio posts title and image. This has been an issue ever since primary categories were introduced to WP.
I won’t submit this as a ticket but I want to make you aware of this so you can fix in the next update. Thanks.
Hello and thank you for the heads-up,
we are checking and, if necessary, we’ll release a fix in the next update.
All the best
Hello again,
we tried to replicate your issue with no luck. Could you provide a screenshot of your settings to better understand what you mean?
Thank you in advance, best
Hi, I have version 1.7.6 and I would like to update to the latest version. But in the updates of wordpress does not appear any update. How can I do? I’m using a child template, I do not know if I’m doing it right. Thanks
Hi celediaztristan, please find here all the info: https://support.undsgn.com/hc/articles/214001205
Hello, I have a problem. I hope it’s ok if I ask here, although my client bought the theme. I have one and the same page running on 2 different domains. On the one installation (http://ztm.fabianenzensperger.de) everything works perfectly, but on the other side (https://www.zerspanungstechnik-mueller.de) all pages are equipped with the module “Posts” not displayed. Do you have any idea why that is? Thanks in advance for your help.
Hi fabianenzensperger, unfortunately we cannot help here if you don’t have the purchased badge, I hope you can understand. Please ask your client logins, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi. I have purchased your theme. And there is black part on the top of the page, to switch the language of the site. How can I remove that? Thanks.
Hi thir13enbits and sorry for delay during weekend!
You can remove from Theme Options > Navbar > Additionals > Hide Secondary Menu: https://support.undsgn.com/hc/en-us/articles/214001905
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi guys, any idea how I can change the map marker to a custom image? Ive searched for the svg you mentioned in another post but cant find it?
Hi andrewlast and sorry for delay during weekend! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately (or at least ask with an account that bought the theme)! Thank you!
https://support.undsgn.com/hc
Hello Team! I am trying to figure out a way to increase the animation delay? As far as i can see, the max is 2000? But i would need something like 4000ms? How is this possible? Thanks
Hi jonasmusen377 and sorry for delay during weekend! What element do you refer, can you please show your preview to understand?
PS: Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi egonkilin and sorry for delay during weekend! This is an old article and now it’s no more possible to enable audio after the recent changes from Chrome. In fact now if a video as an audio it will never start until the users interact with the page (this is a privacy restriction for autoplay videos). In few words if you enable the audio the video will not start. I invite to read more on the official Chrome website: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
Hello Team,
i have set a background-image on a row. There are 3 people visible in this image on desktop – the image is perfect for desktop view. But i need a different image for mobile view (a image where the 3 people are standing closer side by side so they are all visible on mobile). Is it possible to do that with uncode theme?
(cloning and hiding the row on desktop and the clone on mobile is not a real solution, because this does not work with the new “Slides Scroll” Option.
Thank you, BR Andreas
Hi graffito and sorry for delay during weekend! Yes as illustrated in the Slides Scroll documentation and video, it’s not possible to hide/show a parent row with Slides Scroll but you can hide/show the inner row to change your contents/layouts: https://support.undsgn.com/hc/en-us/articles/115005344505
Without a check to your layout is not possible to understand if this is applicable, in case send us the link so we can check.
Hello, Is it possible to register a custom post type using plugin or code that i can edit the layout using the theme options? I mean if there is anyway to register a custom post type just like the post/page/etc..
Hi Maxim1985! Sure, here you are: https://support.undsgn.com/hc/articles/213457309
Great thanks again. Perfect as always. Have a nice day.
Hi Maxim1985! Sorry for delay and thank you for confirm!
Hey, my Layer Slider is not updating and I am past my support. I really don’t want to buy 6 months of support for one issue. This is the message I get “There is a new version of LayerSlider WP available. View version 6.7.6 details. Automatic update is unavailable for this plugin.License activation is required in order to receive updates for LayerSlider. Purchase a license or read the documentation to learn more. Got LayerSlider in a theme?” And it is directing me to https://layerslider.kreaturamedia.com/documentation/#activation-bundles. I can’t seem to find out how to use my registration with uncode to get it working. Can you help?
Hi, please find info you need at the LayerSlider dedicated page in our documentation (https://support.undsgn.com/hc/en-us/articles/214003805-LayerSlider) or in the theme update page (https://support.undsgn.com/hc/articles/214001205).
Hi dear undsgn, Is there any option to set palette color by exact my own hexadecimal code, instead of choosing from the color picker?
Hi poxoy! From here you can create your own reusable hexadecimal codes: https://support.undsgn.com/hc/en-us/articles/214002225
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi Undsgn, I am about to purchase your theme. I wanted to know if this is friendly/compatible with the following plugins, BBPRESS, BUDDYPRESS and USER REGISTRATION and ANSPRESS? Thank you.
Hi echoeit! It’s compatible with BBPress and Buddy even if we don’t apply any special styles or customisations. We didn’t test the other plugins.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
