16513 comments found.
Presale question: is Jupiter compatible with newsletter plugins, which include blog posts? Like eg: https://www.thenewsletterplugin.com/.
Hi
So far, we don’t have any conflict report regarding the newsletter plugins. Although you could install and check it with Jupiter. In case you faced any problems, our support staff will fix the issues.
Im using the Callisto template and the logo in the header is taking up the whole space. How do I change it so that there is some padding around the logo between the top and the bottom of the header?
Hi
Actually, our support staff should check your site and provide the solution. but as a quick note, you could increase your header height to have more space although it’s related to your logo size. So please create a support ticket to describe your request. Our support agents will fix it for you according to your desired design:
https://themes.artbees.net/new-ticketHi, Just a question, in VC 5.5.2 they remove tab element (not news tab but normal tab)? Because We don’t have it anymore. We need vertical tab https://demos.artbees.net/jupiter/shortcodes/news-tab-tabs/
Hi
No, the Jupiter’s tab element is available in the latest version. You should use this shortcode: http://take.ms/NMwdEe
After that, you could set the Tabs “orientation” to “Vertical” like my screenshot:
http://take.ms/Hon2DHello, inside the Menu appearance in the backend, inside the “screen settings” gives me the following error:
Warning: strip_tags () expects parameter 1 to be string, array given in ….........
If you deactivate the template, go away. Why? How can I fix it?
Thanks
Hi
Please create a support ticket. Our support will investigate and fix it for you:
https://themes.artbees.net/new-ticketim just not getting how i can set a parallax background without zooming in on the background image, the parallax background for rows and sections simply doesnt work properly when setting any type of padding or spacing between the content and top and bottom border. I think its a bug you need to fix cause when setting the parallax speed in a row or section, instead zooms in on the background image till its pixelated. thanks
Hi
We need to check your site and investigate your issue. To create a perfect and smooth parallax effect you could use the “Page Section” element instead of the row and section elements. Please create a support ticket and describe your problem. Our support agents will help and fix it for you.
yeah im using page section, but parallax scroll effect is simply not working as its supposed to, the parallax scroll speed is a zoom feature. Whatever setting, i’m stuck with slow parallax speed. Adding padding or spacing in the columns or section also has a limit somehow (when adding more than say 50px total padding it zooms in on the image background) > i dont get how to add proper spacing so parallax can scroll properly. ill create a ticket, thanks.
Some header builder issues:
- the header builder doesnt allow to add an image element?
- the header builder text editor also doesnt allow html output> so im stuck with a css image
- the search text (on the bg overlay) css somehow doesnt allow me to override styles (this css class: .mkhb-search-el__overlay__wrapper p) > i dont want to use child theme files)
- header builder background image for columns would be nice > but css is fine tho.
- I think it isn’t too hard to add theme styles to the header builder button element (for example outlined button)?
Other than that, the huider builder is a great feature, surprised me there!
nice theme!
Hello, I downloaded Jupiter theme and I am using Hercle template, after Google’s Chrome update the gradient fonts are not showing up anymore, even on your’s template. How can I make these gradient fonts work? Thank you.
Hi
The gradient title is the Fancy title element. Please edit the element and enable the “Strip Tags” option and save changes. After that the issue will be resolved.
I need to create my own footer. Where can i find the css styleguide? Can I use bootstrap?
Hi
The Jupiter theme has some global CSS classes like the Bootstrap to create the responsive layout. It’s better create a support ticket and attach your desired footer, after that our support agents will help you to achieve your design. Also, the Jupiter theme is flexible for creating your custom footer:
https://themes.artbees.net/new-ticketHi! Is it possible to add more social networks (specifically, Instagram sharing) in the options to share from blog post, wheter it’s inside the post or viewing all the post list? It has 4 or 5 networks but I can’t find where to remove or add.
Hi
The Instagram doesn’t have this feature to sharing your post like Facebook and Twitter. However, you could add your custom social network with a child theme.
You could create a support ticket and our support agent will help you: https://themes.artbees.net/new-tickethello, presale… can i use this demo https://demos.artbees.net/jupiter/new-parallax-effect/ only as one page? i need it with multipage and headermenu?
Hi
Yes, It’s possible. On this page we have disabled the header. You could add your desired pages and create your custom website.
Also, please check our template directory: https://demos.artbees.net/jupiter/jupiter-theme-templates/Is it possible to get the options Side Menu (Burger Menu) that comes out on the side of the normal menu if viewer is in the desktop screen to also show up in the normal menu when people are in mobile view, or through a more button? People on my site are getting items confused that certain menu items don’t appear when they are in mobile view.
Hi
It’s possible to make the side dashboard menu on a mobile device. But it needs to some Custom CSS codes. Please create a support ticket and our support agent will help you:
https://themes.artbees.net/new-ticketThis artbees contributor MOHSEN, is a flipping legend!
Helped me with every bump along the road. Recommended theme ever since release.
5 stars due to: - True quality - good staff - multifunctionality - No actual competition on envato these guys beat every theme - Expert guidance - Chat support within the backend - Works well with custom plugins and scripts. - Has html, js & css in VC and in theme options.
Quality product, have purchased 6 times already. No other theme more reliable.
Hi
Thanks for the warm feedback.
Hi. At the moment it is possible to click only on the arrows in mobile to open the sub menu. How can you change the setting so that clicking on the entire bar will open the sub menu? Thank you.
Hi
Kindly please add the below codes to the Theme Options > Advanced > Custom CSS:
@media(max-width:767px){
span.mk-nav-arrow.mk-nav-sub-closed { width: 100% !important; text-align: right !important; padding-right: 15px !important; }
}
hello,I put the logo on the top menu, how can I make the logo smaller on the menu more fluid when it becomes sticky? can I insert a jquery snippet? thank you so much
Hi To make the logo smaller:
1 – You could decrease the sticky header height from the Theme Option > Header > Sticky Header like my screenshot:
http://take.ms/hEXPw2 – Also you could set a smaller width to the sticky logo in Theme Options > Global Settings > Logo & Title > Sticky Header Logo:
http://take.ms/UaV4yIn Jupiter is WPBakery Page Builder included. When i use “One half Layout” in element “Page section”, is it possible to define a preferred position ONLY for the image to left/right/center? Mainly for mobile devices it is necessary. But i cannot find any settings to fit this. Thx
Hi
Unfortunately, your request is not clear. Sorry for any inconvenience. It would be great if you share your final design. After that, we’ll help you better.
Also, you could create a support ticket and share your desired design. Our support agents will help you according to your design:
https://themes.artbees.net/new-ticketI heard that you guys are moving Jupiter towards using Elementor plugin. Do you have any ETA for that? I would absolutely love to have that integration
Hi
A new page builder is going to be added soon and we will announce it as soon as possible. Please stay tuned.
Hi I’m trying to get rid of the spacing below the row, but when I add negative margin to the row so it moves up, the whole layout breaks (https://imgur.com/I4Ls6gp). How do I remove spacing between top and bottom rows?
Hi
Sorry for any inconvenience. Your shared image returns error 404. Please check my screenshot: http://take.ms/h7l8EPlease create a support ticket and issue your problem. Our support agent will fix it for you:
https://themes.artbees.net/new-ticketI have still the problem that my gallery is blurry on phones, very sad for such a high end theme, how can I fix it?
http://www.billionphotography.complease help
Hi
You could use the full image size if you need the original version of your images. Please do it and back to us in case, the issue didn’t resolve. After that, please create a new support ticket. Our support stuff will help you to achieve your desired design.
https://themes.artbees.net/new-ticketHello. I see on some themes such as The7 it says the theme is ‘Google Certified’ with SEO. Is Jupiter ‘Google Certified’? Thanks
Hi David
There is no certification for SEO by google. They may just have that as advertises. Please check it here:
https://www.quora.com/How-do-I-get-Google-certification-for-SEOI think they were meaning their theme was SEO friendly. I think some themes are ruined by the theme coding? Any information would be great. Thanks.
The Jupiter theme is SEO friendly and it’s fully compatible with Yoast Wordpress SEO plugin. Please check the below articles:
ttps://themes.artbees.net/blog/install-and-set-up-yoast-seo-on-wordpress
https://themes.artbees.net/blog/yoast-plugin-for-wordpress/ https://themes.artbees.net/blog/adam-binder-increase-seo-rankings-with-jupiter/I’m working with this theme right now and I don’t see an option to place the logo between main navigation menu items, the way you did it on: Ruminus, Orthosie templates. Do you use custom CSS to achieve that? Please help.
Hi
1 – Please go to the Theme Options > Header > Header Styles and select the “Header Style 1”.
2 – After that, you will see the “Logo in the Middle” option. Please enable it like my screenshot:
http://take.ms/LDyEoRegards.
