5418 comments found.
Hey i wonder if anyone can help me. I tried to add some code in the header section to add mailchimp to my website. I think i have disturbed some of the code as my website isnt displaying correctly. Anyone got any ideas to get it back to normal. www.premierexpatmortgages.com
Hi, yes, just reverse the changes, remove the code that you added in the header and it should go back to normal, another way to do this is to simply replace the theme’s “header.php” with a fresh copy of that file.
For future reference, please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hi
In one comment, you said
As far as the theme removing any schema, I’m not aware of such issue, if this happens I can guarantee you it’s not the theme but most likely the WordPress native content formatter which you can use a couple of lines of code to disable or use a plugin to disable the default WP format filtering.
I would love to be able to stop the annoying default WP format filtering in the editor.
Would you be so kind to tell me either what code to add to disable the format filtering, or where to find a suitable plugin?
Thanks
Hi Jana,
here’s a plugin you could use for that: https://wordpress.org/plugins/dont-muck-my-markup/
if you just Google “Disable WP auto formatting” you’ll find lots of info on that and even other plugins.
Cheers!
Thank you!
Hello,
Is the theme fully translated into French?
Will this theme be compatible with bbpress and bodypress to create a private community?
Can we create private classes online, will it take a plugin for this?
Which plugin would you recommend for different level membership to go with this theme? or will any work?
Thanks for you help and time
Hi,
yes, it is fully translated into French (100%).
For the private classes part you need a plugin for that, it is not something a theme can offer, it is plugin territory Currently, I cannot offer you a plugin because I’ve not done any research recently, it’s best to do your own research and evaluate all the features a plugin offers to your needs.
Regards
Thanks… the fact that it is french will help me so much 
Great!
Andon, Rob at Envato Hosted just confirmed that there is a problem with version 2.0.1 of their Envato Market plugin that is preventing U-Design from updating on many servers. He said:
“We’ve identified an issue as a result of the information that you’ve provided so far. The maintenance team behind the plugin will be working on a solution and we hope to have it addressed in the next version.
For now if you need to update. I would recommend manual updates. The author of any particular theme may be able to offer guidance if required.
We’re sorry for the inconvenience. Robert – Envato Hosted”
Great, thanks for letting me know GrindstoneMD, hopefully they address this sooner.
Regards
I have installed the updated theme today and the comments field has vanished even though all settings are enabled. Have you had this flagged as an issue?
no, no issues with the comments fields that I’m aware of. Try disabling some plugin, possibly it’s a conflict with a third party plugin of sorts.
Regards
Please post any support related questions to the theme’s support forum where our support specialists can help you out. For your convenience, the direct link to the forums is: http://dreamthemedesign.com/u-design-support/ Regards
Hello
Ok so I’ve purchased this awesome theme countless times… I have API keys with envato, to hook up with my sites to do the theme update
on all of my sites now its giving me an error of an improper url or something so it will not update the theme any longer
just wondered if your knowing anything about this and or know of a fix?
thank you
Hi angusmcintyre,
sorry for the troubles with the updates. We have done some changes regarding the update process in this last update, so please refer to the this thread in the support form:
- https://dreamthemedesign.com/u-design-support/discussion/32173/whats-new-in-u-design-2-13-18
also this:
- https://dreamthemedesign.com/u-design-support/discussion/13/how-do-i-update-the-theme
See you in the forums.
Cheers!
Andon
ok installed envato market, did token, verified, still doesnt work, I am using the envato market in themes where is does say update available for u-design. I click it and still says a valid url was not provided.
I just responded to your email. Regards
I am having issues with Jetpack’s sharing abilities on some pages on a client’s site. One page with the issues is here: https://www.maryleo.com/books-romance-novels/idaho-cowboys/ Any suggestions on how to fix this? Thanks in advance.
Hi,
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hi, I’m interested in this your template but I have some doubts about seo frendly. I tried to analyze https://udesigntheme.com/demos/business/ with GTmetrix. How easy is the site layout PageSpeed Score C (74%) and YSlow Score D (62%) how is it possible? If getting this result with such a simple layout with other layouts will be even worse, am I wrong? How can I be sure that your theme works well for speed and optimizing seo? Thank you
Hi @adup,
this particular demo has just been added and I’ve not done any optimization to it of any kind, so it’s not a good indicator.
For speed test the home page of the main demo, this one: https://dreamthemedesign.com/themes/u-design/
It has 99% Performance grade:
https://tools.pingdom.com/#!/cyb6zC/https://dreamthemedesign.com/themes/u-design/
and it’s a more complex layout and in addition has a slider.
For SEO, I’ve not installed any SEO plugins like Yoast for example to any of my demos, what’s important is the theme structure for SEO something a SEO plugin cannot change, so the theme offers great SEO structure (headings, content order, document titles, etc), the rest will be tweaked by a SEO plugin of your choice.
In general, I’ve only received very positive feedback from clients using the theme and their SEO ratings. They say their websites’ ratings have improved significantly since using the theme. That’s been my own personal experience as well.
Regards
If you want give the theme a try and if you’re not satisfied let me know and I’ll give you a full refund.
Cheers!
Hi, I appreciate your honesty! I will buy the theme as soon as possible and if I need you I will bother you to ask for advice.
Good life to you!
Great and thank you. Let me know if you have any further questions. Once you purchase you can post support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Will the theme support WordPress 5.0 and the Gutenberg editor specifically?
That’s the plan!
Hi! Which format of an image can I use for Header area background and it will work also on mobile phone? I tried with png, 2x.png and jpg formats…they all worked on the computer but on mobile phone there was just grey color that appeared.
Thank you!
Hi,
section background images are removed for mobile because they can create more problems then help. You will have to manually define those images the way you want them targeting specific breakpoints. Email me and I’ll give you a CSS template which you can use to target specific responsive breakpoints for the theme. You can send me an email through my Profile page.
Regards
Hey, do you have RTL demo, or client’s RTL sites I can see? thank you
No, I don’t, sorry.
All images and text boxes that have animation applied to them – will not show… this has just happened recently – any ideas why?
Hi David,
Most likely JavaScript related issue, possibly a conflict of sorts. Try disabling some third party plugins and see if you could find which one is causing the conflict. Also, make sure you’ve been keeping your U-Design theme up to date, here’s the changelog: https://themeforest.net/item/udesign-responsive-wordpress-theme/253220#item-description__updates-history
For future reference please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
I updated the u-design theme and it broke the styling for the top menu on my homepage. It’s in the staging version of the site right now until I figure out the problem but I need some direction. Any help is appreciated.
Hi,
you already posted this in the support forum, please follow up there, no need to post here, we had already replied requesting further information from you 6 hours ago: https://dreamthemedesign.com/u-design-support/discussion/32122/u-design-update-messed-up-homepage-menu
Regards
Hi. I have a issue, when added the theme appeared this error: Server timeout waiting for the HTTP request from the client. What does it mean..
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
The Theme is horrible..the demo import instructions are terrible. Should have came included. Spent hours getting unauthorized error
Hi,
sorry to hear about your troubles with the demo imports. We could certainly help you with that. Please start a new support thread in the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Also, feel free to email me. You can send me an email through my Profile page.
I need this demo quickly…working this way to long… What is the quickest way to access the unfit
please email me and I’ll give you further instructions. You can send me an email through my Profile page.
I just saw you posted to the forum, I just gave you instructions there, please review and respond there.
Cheers!
I have 3 related sites and I want to know if I can use the same license for the 3. Thanks!
Hi,
related in what way? For example, is each a translation in a different language? If they are on the same domain then I don’t see a problem but no if they are on different domains.
Please familiarize yourself with ThemeForest licensing policy here:
- https://themeforest.net/licenses/standard
- https://themeforest.net/licenses/faq
Regards
Hi, I am getting really frustrated because I am unable to update the Visual Composer plugin. When I try I get the error:
Update Failed: License is activated on another domain: http://erased.uk.net/cp
I do not know this website/domain, and my antivirus warns against going there.
How can I cancel the license on this site so as I can use it on the site it was purchased for?
Thanks in advance.
Hi,
Did you purchase the WPBakery Page Builder plugin yourself or did you get it through the U-Design theme? There is a difference!
If you purchased a license of the WPBakery Page Builder plugin yourself then you should turn for support about this with the WPBakery Page Builder support staff, they should know what you could do best to move licenses from one domain to another.
If you obtained the plugin with my theme then you don’t need a license, just use it as is. You cannot have a license if you got the WPBakery Page Builder plugin with a theme purchased from ThemeForest.net
If you have further questions and for future reference please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hello, I have had the theme for a few years and just downloaded the update. I cannot log in to get the demo content. It does not let me get passed the user name and pw section of signing in/creating account. Please advise, thanks!
Please email me and I’ll help you with that. Might be that the Envato API is down for some reason at the moment. You can send me an email through my Profile page.
Regards
Hi, i havent access to demo content.
i bought the theme with my themeforest account, when i’m tryin to log in with it to have access udesign doesn’t recognize my themeforest account
Please email me to investigate further. You can send me an email through my Profile page.
Regards
I did…
Good evening
we want to know several things about the template:
1) Is it possible to configure the template on fullscreen with border like this site: https://www.lenarcisseblanc.com/suites/suite-cleo/2) Is it possible to synchronize Booking.com and bookings of the site?
Thanks in advance. Cordially.
Hi,
to your questions:
1 ) Not out of the box, this would be a custom job.
2 ) Such functionality will work directly through WordPress and plugins, the theme has little involvement in this other than maybe adding some styling.
Regards
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