Hi symmetriccc! We are sorry you find it difficult. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi gwgibson! Not directly you need to use the custom fields to apply some hack or start from here for your code customisation.

Did not modify some core files , the header picture is still unsharp and the picture is covering more area . Hope you can help me with this issue so I can publish the page. thanks anyway

Solved the problem , the picture was incredible resized to 150×150 px. Just replaced with the original

Hi fdecoene and thank you for confirm!

Hi equitybase! Unfortunately we don’t have other reports and everything is running fine with the last WP too. Do you have extra plugins? What version of Uncode and VC do you have? What is the exact error?
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hello
could you share a link with us and let us check please?

TYIA, best

Can I sent the links in private ?

Hi denverdesignco! We are sorry but it’s really not possible to help just in words, actually we don’t have other users reporting this problem so I think you have a different setting in Theme Options. Anyway if you need support is offered in our Help Center, if this is a new installation you should also have a dedicated license and so the possibility to open private tickets, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

ok, thank you! I’ll start by reinstalling on a new folder. I’ve tried resetting the theme options too, but somewhere an item is broke! Also, going to get a new license, however client wants to see the theme working with WooCommerce before buying & just built the site this week (which is why I can’t figure out what the heck I did wrong!) thanks!

Hi denverdesignco and thank you for confirm! Let us know if we can help somehow.

body { font-weight: 200 !important; }

maybe it could be useful for somebody.

body { font-weight: 200 !important; }

maybe it could be useful for somebody.

Hi Dagio and thank you for confirm!

Hello,
I don’t see any issue via 3G on my iPhone X: https://undsgn.d.pr/iOu5bn. Could you add more details about what you see please?

Thank you in advance, best

Hello!
Do you mean this: https://undsgn.d.pr/KOhlm1 ? Uncode has planned two default buttons, one for the dark and one for the light skin. So you should change them via CSS by using this snippet:

.tmb-light.tmb-color-addcart,
.tmb-light.tmb-woocommerce.tmb .t-entry-visual .add-to-cart-overlay a {
  background-color: #262729;
}
.tmb-dark.tmb-color-addcart,
.tmb-dark.tmb-woocommerce.tmb .t-entry-visual .add-to-cart-overlay a {
  background-color: #ffffff;
}

Replace the hexadecimal values as you prefer and paste the snippet to “Theme Options -> CSS/JS -> CSS” or to your child theme.

Let me know, best

Hi thanks. I also need on the actual product page here: https://d.pr/free/i/pYuWs7

Hi, you can use something like this:

.woocommerce div.product form.cart .button {
    background: red !important;
    border: 1px solid red !important;
}
.woocommerce div.product form.cart .button :hover{
    background: green !important;
    border: 1px solid green !important;
}

Hi goldtree and sorry for delay! Is this something you have seen in our demos and you are not able to recreate? In case can you please send the link to this page? Otherwise please upload a raw screenshot it’s really not easy to understand this. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi ! It seems you have some local problem, from here everything is working as expected: https://undsgn.com/uncode/features/tabs-accordions/
Please try to recreate the module from scratch (not clone) in a new page and in case send your preview.

Problem solved – I need to activate “History (Permalinks)” within the tabs setting. Thanks for your quick response!

Hi BuzzCreations! Sorry for delay and thank you for confirm!

Hi AtlasMediaProd! Tested now and border on Rows perfectly works (ex: https://undsgn.d.pr/X3Qp8J), maybe we are not understanding since Rows don’t have a border radius options. In case please share your preview or, if this is a new site you are building using Uncode, please renew support as outlined in the Envato Terms.

Hello Jeroen!
Please add this snippet to “Theme Options -> CSS/JS -> Javascript” and let me know if it works as expected:

<script type="text/javascript">
(function($) {
    $(document).on('ready', function(){
        $(".no-touch .background-video-shortcode").each(function(index, el) { 
            var $video = $(el); 
            $video.removeAttr('loop');
        });
    });
})(jQuery);
</script>

Best

Hi nextstepconnect! Not easy to help without the possibility to check your site but I think you just need to disable the author element from the Posts module: https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=6
Let us know if this helps!

That won’t do it. Scroll to the bottom of this post and you will see the author and date in the Related Posts section at the bottom: https://mikeforgie.com/local-influencer-marketing-strategy/

Hello,
I’m afraid I can only offer a CSS snippet in this case:

p.t-entry-author a {
    pointer-events: none !important;
    cursor: default;
}

Paste it into “Theme Options -> CSS/JS -> CSS” or into your child theme and let me know.

Best

Hi B0nnie! No sorry this is actually not an option, you can send us a feature request from here: https://support.undsgn.com/hc/en-us/articles/213714949
Or check this page if this is vital for your project: https://support.undsgn.com/hc/en-us/articles/213457189

Hi saturdaynightspecial! Unless you have set some cropping it seems odd that the original GIF doesn’t work in Uncode when you use the original image. Anyway don’t worry if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Thanks for that. Tried with a different GIF file, and does seem to be working now. Must have been some kind of bad formatting in the original file. Thanks for the quick response!

Hi saturdaynightspecial! Sorry for delay and thank you for confirm!

Hi Hafedhbucheery! Private Support expiration is part of the Envato terms and it’s normal for any kind of product. If is something simple please share here the link to your site or you need to renew support if you prefer private assistance.

Hi,

here’s the link to the site….. http://sabayikgroup.com/

The thing is, it’s only in Safari that the shaking happens when you navigate the site from the menu (example: when you scroll from the mouse, it’s fine, but when you click on services, the site vibrates when scrolling to the section)..... even your demo https://undsgn.com/uncode/homepages/creative-artist/ does the same thing on Safari.

Thanks.

Hi Hafedhbucheery! Ok now we get it! Yes it’s pretty odd and it’s related to the sticky element and Safari (this is a known performance leak of Safari browser when it comes to sticky elements). Anyway inserted in the to do list, we’ll try to see if there is something we can do for this scenario and Safari but I don’t have some quick codes to suggest, sorry.

Hello,
please try to paste this snippet into “Theme Options -> CSS/JS -> Javascript” and let me know if everything works as expected:

<script type="text/javascript">
(function($) {
    $(document).on('ready', function(){
        $('a[href="#"]').on('click', function(e){
            e.preventDefault();
        });
    });
})(jQuery);
</script>

Best!

SOLVED!!!! Many Thanks!!! Fantastic theme and fantastic support!!!!!!!!

Hi gstrambi and thank you for confirm!