23207 comments found.
Hi,
on my actual project the previous team bought the theme. I have the compressed file downloaded from Envato and have the purchase code. I don’t know if the theme is supported or not yet. But I have small a problem and need some help please!
I wanna use the Transparent Images layout on single products. But if I choose this option the product page not loading fully at the frontend. And debugger stops with “paused before potential out of memory crash”.
I’m on a VPS with 4 Gigs of memory and PHP memory limit 256M. Theme version: 4.7.1.1
Any idea?
Thanks
Finally I bougth the theme, copied the files to server, file permissions and owner correctly setted up, but problem still the same.
Please follow this link: https://www.sweetbomb.hu/shop/szivrablo/
Cheers.
Hi,
Can you please contact us through our support system with your site WP and Cpanel Login details so will debug and solve the issue on your site.
Thanks.
Hi, do You have french theme translation? thanks
Hi,
Please download the latest French translation files of the Porto WordPress Theme and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and select the site language to French from their and finally save changes and check your site after removing the browser cache.
https://www.dropbox.com/s/98mlnu6xsf4lmvm/porto-nl_NL.po?dl=0https://www.dropbox.com/s/xmqlpqwc4iuzpkq/porto-nl_NL.mo?dl=0
Thanks.
Hello support, how add description of product to each product in category layout pages ? look simple screenshot https://yadi.sk/i/L6fpSHtX-8AWQw
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
ul.products li.product-col .description {
display: inline-block !important;
}
Thanks.
Can you respond to ticket #34907 Issues on website. Ive been waiting days for a solution
Hi,
Sorry for the late reply as we are facing higher than the normal amount of tickets, and our team is replying to your ticket on daily basis but you have many issue and the issue one after another in a single ticket so that is why it is taking time, so please reply your ticket accordingly.
Thanks for your understanding.
Is it to change size and color of button of/in the Porto Post Grid?
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
Product Archives -> “Show Color / Image swatch” only works on page 1. If we click on page 2 or use “load more” or use “infinite scroll”, then the swatches doesn’t update the product image of the newly loaded products.
Hi,
I have tested the latest Theme at my end and do not find the issue, so it means the issue is at your end so please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
Good day. I am using Yith Request Quote plugin on my website, on the quote page images appear just briefly and then disappear. Any chance we can fix this?
Hi,
Sorry to say that Yith Request Quote plugin is the third party plugin and we have not tested Yith Request Quote plugin with the latest Theme so we are unable to provide you the solution for that, so please contact the plugin author and ask plugin author to compatible the plugin with the theme.
Thanks.
Hi trying to use the Porto update and getting the following error, any ideas why it will not update? (Can not activate due to update needed)
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Plugin not activated. A higher version of WPBakery Visual Composer is needed for this theme. Please update the plugin.
Hi,
We have removed the premium plugins from the Theme Package because the Theme was heavy and now the plugins are on our internal server and can be Install/updated directly from our internal server, And you can check the Theme size and speed now it is super fast now, So this is the demand of the situation as we have to make Porto Super Fast so you have to try to update/install the Theme on Live test server then you will be able to Install/Update the Plugins.
If you are already on Live server and unable to Install/update the Plugins then Can you please try once deactivating the Theme from Porto >> Setup Wizard >> Activate and then after removing the browser cache again activate the Theme with the same Purchase code and then try to Install/Activate/Update the plugins hope you will not find an issue.
You can easily Install and Activate those and all Plugins from Porto >> Setup Wizard >> Install Plugins.
But remember that you are able to Install and Activate the Plugins after activating the Theme License code.
And please change your given bad rating and if you are unable to solve the issue now then please contact us through our support system with your site WP Admin Login details so we will solve the issue for you.
Thanks.
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, Our latest theme supports/compatible with lot of WC Vendor plugins like: Dokan, WC Vendors and Yith WooCommerce Multi-Vendor plugins but we have not tested the WC Marketplace with the theme, so you can try it with the theme.
Thanks.
Hi,
Please edit your page and check that is there any Custom CSS or JavaScript/JQuery code set in the page or not, if yes then please check your site after removing it and if not then please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
I am trying to make a sticky row with 3 columns within it. I want the row background to be full width filled in when the sticky is active. However only the inner row background becomes sticky when I use either the porto “make sticky” option on a row or the porty sticky element. Ie the background for the whole sticky row is not following it, even when the full row is set to sticky. How can I make the full row background sticky to follow its content?
Hi,
Can you please send me the WP admin login details of your site through our support system so I will check and solve the issue on your site.
Thanks.
Hi,
I have just tested your site and at my end your site looks/works perfectly fine please see this screenshot: https://pasteboard.co/HFM1eKz.png
It must be the cache issue at your end so please once check your site after removing the server, site and browser cache hope you will not find an issue and if yes then please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
hello! i would like to resize the one page product image. it’s too big
Hi,
For resizing the image thumbnails you have to follow the WooCommerce setting as given below:
To change image size: To change this setting now on the front end you have to go to Customize >> WooCommerce >> Product Catalog and you can customize the store display from there.
Please read this doc: https://woocommerce.com/2018/01/whats-new-woocommerce-3-3/
You must need to regenerate the image thumbnails after making the change in size then after that check your site after removing the cache you will not find an issue.
After change the image size, you should regenerate all the thumbnails in Tools > Regen. Thumbnails on admin sidebar.
Thanks.
Hello, i need help with two things: 1. would like to have all buttons (like in the main menu, add to card, porto button etc) to have round edges. I already turned on border radius in theme options but only a few buttons change. How can I change the rest? 2. I would like to change the color of the check out button which is on the buttom ot the pop up when I hover of the minicart Icon Can you please help? site: www.tezen.eu
Hi,
1. It seems the permission issue. Your server did not give permission to add/save the settings of the Theme Options. Basically, when you saved the theme options then it’s created the skin_1.css file inside the CSS folder, because of permission the theme is not able to create this file on your site. Please contact your hosting provider to change the permission to 777 or 755 of the CSS folder and all files.
2. You can change the checkout button in the mini cart by using the below given custom CSS code and paste it to Theme Options >> Skin >> Custom CSS section:
mini-cart .buttons a {
background: red !important; }
Thanks.
Thank you for the reply. Unfortunately nothing worked.
1. Spoke to the hoster. The Permission 755 is active. I checked the log and error files while trying to change something in the theme options. No Problems had been loged. Also some buttons are without border. You can see for example on this side: https://tezen.eu/?product_cat=gruener-tee What to do?
2. I think the code you posted was incomplete. right?
thank you
Hi,
Sorry for the last reply, it was some code missing in it, Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the values as per your requirements.
#main-menu .mega-menu > li.menu-item:hover > a {
border-radius: 10px !important;
}
#main-menu .mega-menu > li.menu-item.active > a {
border-radius: 10px !important;
}
<strong> For Add to Cart Button </strong>
.add-links .add_to_cart_button {
border-radius: 10px !important;
}
<strong> For Add to Cart Button Pop Up Button Color </strong>
#mini-cart .buttons .checkout {
background-color: red !important;
color: yellow !important;
}
Thanks.
Hello, i would like to change the product price and product name font size in products archives pages. Which CSS code i have to use? Thank you
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the value as per your requirements.
h3.woocommerce-loop-product__title {
font-size: 20px !important;
}
ul.products li.product-col .price {
font-size: 30px !important;
}
Thanks.
Hello where can I change the “shop” name also the http:/fsdsfd.com/shop . I want to replace the name shop with something else. Can I use other page for shop? So the items are not shop/item1 shop/item2 That is needed for catalogue mode.Thank you
Hi,
Do you want to change the title of the Shop page? You can easily add the catalog mode from Theme Options >> Woocommerce >> Catalog Mode >> Enable it.
Thanks.
After changig the member slug the member pages shows 404. No content is display.
Hi,
Please go to WP-Dashboard >> Setting >> Permalinks and click on save changes button again and check your site after removing the browser cache hope your issue will solve.
Thanks.
It works. Thank you.
Is it possible to completely remove the slug name in the detail page? Only with www.domain.com/name-member and not www.domain.com/slug/name-member
Hi,
Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team at nicework125@gmail.com
Thanks.
Hi guys how can I revoke my purchase code from all other sites I had a developer and he misused my code and now I want to remove it from all other sites please let me know how?
Hi,
Yes, Please go to Porto >> Setup Wizard >> Activate and you will find the deactivate button, just click on it and then use the same purchase code for activating the theme on the Live site.
Thanks.
Hello. My questions concern the woocommerce part. My clients want to place orders quickly. 1 / Is a quick order mode (listing) included or should I use a third party plugin? 2 / Is a product search by its reference possible for a quick order? 3 / Is there a catalog mode ? (wiorking with 1/ and 2/ too) Thank you.
Hi,
First of all thanks for showing your interest in Porto WordPress.
Sorry to say that but there is no option in the theme for quick order mode you have to use any third party plugin for that and yes there is a catalog mode in the theme you can turn it on from Theme Options and also the theme has a functionality to show hide the add to cart on catalog page as well.
Thanks.
Hello, I am using porto drupal 8 theme, but I am interesting switching to wordpress theme. my website is : www. primadot.fr
my question is: 1 – Can you help me migrate from porto drupal to porto worpress?
Thank you in advance
Hi,
First of all thanks for showing your interest in Porto WordPress.
You can migrate your site from Drupal to WordPress by using any of the plugin listed below:
1. https://wordpress.org/plugins/cms2cms-automated-drupal-to-wp-migration/
2. https://themeisle.com/blog/migrate-drupal-to-wordpress/
3. https://wordpress.org/plugins/fg-drupal-to-wp/
Thanks.
