16513 comments found.
Hi,
I want to remove (or hide) the author and the date from the blog single page: https://imgur.com/a/rgOwxHt
Thank you
Hi
Kindly please add the below codes to the Theme Options > Advanced > Custom CSS:
.single-post .mk-author-avatar, .single-post .mk-author-name, .single-post .mk-publish-date{ display:none !important }
That’s awesome! Thank you very much.
I have a terrible problem with the WPML plugin and this theme, when i change the language the whole website changes, there is a different header, typography, etc. please help.
Hi
TO fix this issue, please go to the Dashboard > Settings and enable the Unify Theme options. After that the issue will be resolved.
In case you need help please create a support ticket:
https://themes.artbees.net/new-ticketWhen updating the theme and WP Bakery, visual composer just gives me a spinning icon and does not open.
correction, when i click update, it tells me it is at its latest version, yet it shows: Installed version:
5.5.2Minimum required version:
5.5.2Available version:
Active, Requires Update
next to it. Not sure how to proceed
Hi
The automatic update doesn’t work on some sites due to some securities settings and some configurations. You could try the FTP update. Please follow this short article:
https://themes.artbees.net/docs/updating-theme-child-theme/#updating-theme-via-ftpIn case you need more help please create a support ticket:
https://themes.artbees.net/new-ticketThank you ! https://ankarahostes.com/
Hi
You’re welcome.
Hi pre sales query: Can I have a button below add to cart button as attached in pic? https://prntscr.com/l0vbzx
If yes will you help in setting up this kind of button as I will be building same concept website with purchase and rent paintings. Thanks
Hi
It’s possible to add a button, but we just show you how to add the button and about the button functionality you should do it by yourself. Also, you could use an external plugin.
Hi! How do you work with elementor plugin? And dokan and visual composer? Are they compatible? Thanks!
Hi
At the moment Jupiter is fully compatible with WP Bakery (Visual Composer) plugin. About the other page builders we’ll announce it as soon as possible. Please stay tuned.
Hi! How can I add/edit/remove/disable the Badges like “Out of Stock” in products?
Hi
All of these these customization is possible in Jupiter theme. If you’re using the shop customizer you could eidt/change/ it from the Shop customizer.
Please check my screenshot:
http://take.ms/875HWIt’s better to create a support ticket and describe your desired customization, after that, our support agent will help you to achieve your desired design:
https://themes.artbees.net/new-ticketHi! I see you said in Elementor blog that this theme will be rebuilded to work with Elementor Page Builder. Its really good news. But, when it ready?
Hi
It’s under development. We’ll announce it as soon as possible.
Please stay tuned.
Hello, how can I fully translate the theme to spanish? (including the ecommerce sections)
Thanks!
Hi
Please check the below articles:
1 – Translate your theme with PoEdit Software: https://themes.artbees.net/docs/translating-poedit-software/ 2 – Translate your theme with Loco Translate Plugin: https://themes.artbees.net/docs/translating-loco-translate-plugin/aBug:
inner row id is not working
Solution:
/themes/jupiter/components/shortcodes/vc_row_inner/vc_row_inner.php
Old code:
$id = ! empty( $el_id ) ? (’ id=”’ . $el_id . ’’) : ’”’;
New code:
$id = ! empty( $el_id ) ? (’ id=’ . $el_id . ’’) : ’’;
Also for:
/themes/jupiter/components/shortcodes/vc_row_inner/vc_row.php
Hi
This issue is fixed in the latest Jupiter version. Please update your theme and after that, the issue will be resolved.
Im running the latest version for weeks now. The issue was still present (altho i changed it ofcourse).
Please create a support ticket and share your credentials, our support will check and fix it for you:
https://themes.artbees.net/new-ticketIf an image is used with the pre-loader, its dimensions are not respected on a mobile device and is rendered squashed. I’ve tried getting an answer on your ticket system and not had one. I’ve bought 7 licenses of this theme, could someone please provide a fix asap?
Hi
@media(max-width:767px){
.preloader-logo { max-width: 50vw !important; height: auto !important; }
}
Thanks, this works up to a point. When viewed on a tablet, it breaks when rotating or viewing the site in landscape orientation.
Please create a support ticket, and sahre some screenshots of the issue, our agents will fix it for you:
https://themes.artbees.net/new-ticketSurely there’s an easier way? Ignoring the size/ratio of the screen, simply respecting the aspect ratio of the image instead?
Hi, I want to show all my post with full content under classic category. How should I fix it?
not using bakery page builder. I want full content as default for all categories
never mind =) Fixed
Hi
Glad to hear that. In case you have any issues please create a support ticket:
https://themes.artbees.net/new-ticketHi.
Is there an option to disable responsiveness in mobile devices?
Hi
Please create a support ticket and issue your request. Our support staff will help you:
https://themes.artbees.net/new-ticketHello, when does the new page builder for Elementor come out?
Hi
Please stay tuned. It’s under develop. We’ll announce it as soon as possible.
Hi:
You guys mentioned earlier that you will be releasing new blog templates and blog styles. It has been months now and still nothing. It has been years since the blog templates have been updated. When are you guys planning on releasing the new styles/templates?
Thanks,
Hi
We didn’t mention such thing, however, it will be out soon. Please stay tuned
Hi:
Yes you guys did a month ago. Here is your reply:
ArtbeesSupport AUTHOR TEAM
about 1 month ago Flag Hi,
We have some big changes coming soon, including blog layout changes and styles. Please stay tuned.
Regards.
So, now there are no plans to release new blog layouts and styles??
Hi, do you mind providing a response?
We’ve released new Jupiter X theme and you could learn more about it here:
The new features: https://themes.artbees.net/blog/jupiter-x-announced/ Please have look at this video: https://youtu.be/DkAtDhiXxt0 Here is the documentation: https://themes.artbees.net/docs/checking-server-requirements-x/Hello. My questions concern the woocommerce part. My clients want to place orders quickly. 1 / Is a quick order mode (listing) included or should I use a third party plugin? 2 / Is a product search by its reference possible for a quick order? 3 / For 1 / and 2 /, the catalog mode also works? Thank you.
Hi
1 – We have powerful Shop Customizer that empowers you to choose the exact look of your e-commerce website. It makes shopping easier. You coudl check it here:
https://demos.artbees.net/jupiter/shop-customizer/However, you could use an external plugin as well.
2 – Jupiter theme supports the default Wordpress search. You could use an external plugin.
3 – Yes, Jupiter theme supports the Woocommerce catalog mode. You could enable/disable the catalog mode from its theme options.
Recognize this?: div id=”list-19” class=”mk-list-styles mk-align-none over-list clear” data-charcode=”mk-icon-check-square-o” data-family=”” That’s a custom list.
The problem? Whenever you save any page after editing, the list number goes up, so next save it will say id=”list-20”
Any idea how come?
Hi
If you need a unique ID for customization, you could add a custom CSS class. Also, you could create a support ticket. Our support staff will help you:
https://themes.artbees.net/new-ticketits still a bug.
Please create a support ticket. Our support team will fix it for you:
https://themes.artbees.net/new-ticketahhh you don’t read anymore do you, sad to see that.
Hello,
Please i want to repeat the home back background in other pages so, how i can do this please in the Giovedi template https://demos.artbees.net/jupiter/giovedi/
I just want to repeat the background image that exists in the home page because i didn’t know how i can do this.
when i create new page then this page appear without the background so can you help me please to do this ?
thanks
Hi
1 – Please edit the page and scroll down to find the “Jupiter Styling Option” tab.
2 – Please Enable the “Override Global Settings”
3 – Now, you could set a background image from the “Background Color & Texture” section like my screenshot:
http://take.ms/rUCeOHello,
Thanks for your reply.
How i can get the original background image because i can’t find it so, please can you give it to me like your screenshot ?
Thanks a lot
And please i want to remove also the white bar between admin panel and the header so what i should do ??
And this is a screenshot from my website: https://1drv.ms/u/s!Ag5AzQU405alhKFp1yhohpR6RzBDjQContent elements are no longer “stacking” one on top other on mobile devices (WPBakery Builder Setting is NOT disabled nor is the “Desktop site” option selected on mobile device). This had not been the case prior to this week. Note: stacking does occur in desktop browser when narrowing the width of the browser, demonstrating a responsive design.
WordPress 4.9.8 Jupiter Version: 6.1.5 Desktop Browser: Chrome Version 69.0.3497.100 (Official Build) (64-bit) (Mac macOS Mojave 10.14 Beta (18A384a)) Mobile Browser: Chrome Version 69.0.3497.86 (Android 8.0.0 Samsung Galaxy Note 8.0)
Hi
Seems you have created a support ticket. Our support staff will check your issue and provide a solution.
Hi, I bought your awesome template (I´m trying with Joi theme), but, I want to change the header transparency (It´s imposible to change it!!!), I don´t want to make a new menú and header (I like the menú but I love to use just White header when a I scroll down, and transparency in the top when I open the web site (the opposite that this template do), I tried many changes (I couldn´t change White color in the beggining (when I open at first time the web), just changed the transparency when I scroll down…Any suggestion…Help me please…Thanks again
Hi
Yes, of course. It’s possible to make your header transparent. Please read the below article: https://themes.artbees.net/docs/how-to-make-a-transparent-header/In case your issue didn’t resolve, create a support ticket and describe your desired design with some screenshots. After that, our support staff will fix it according to your idea.
https://themes.artbees.net/new-ticket
